Fairmont Hamilton Princess
- What's Included
As a treat, my grandmother decided to stay here during our trip to Bermuda. The room was well air conditioned and facilitated sleep well. While overpriced, the hotel breakfast buffet offered a large variety of high quality breakfast dishes. The hotel's location near a super market, the ferry terminal, down town Hamilton, and many high quality restaurants made it a great place for our vacation. Lastly, the hotel staff were very friendly, and made excellent recommendations for restaurants for dinner.
We loved this hotel /resort. First time back to Bermuda in 30 years, very high expectations. Weather was horrible so the hotel became a very important part of the trip. We stayed in one of the new suites overlooking the marina, excellent staff, very polite and accommodating. Spa was NICE. Great recommendations on what to do in town etc. We had free Wi-Fi thru Am EX. Loved the private beach!!! Left just before the America's Cup. Would definitely return.
This hotel has had major investment, but not in staff training. Most staff are pleasant and very willing, but they just don't have the support or guidance to do their jobs properly. When you pay $900 a night for a suite, you really do expect more. Examples:1. No turn down service for the first two nights and until we asked. The lovely maid said we weren't on her list! 2. No staff at the pool before 11am 3. Thirty minutes to get a coffee, when the staff do finally arrive4. Queues for breakfast, so we go serve ourselves a take away coffee and get charged $7 for it!5. No Fairmont Platinum Card amenity provided.6. Telephone call from reception saying "we are calling because it said DND on your room door!" Go figure!7. New marina users can utilise the resort facilities, but for $900 a night, we can't simply walk up the pier to take a look at the boats! An officious lady told us, "if we want to walk along the pier, we need to buy a boat!" We've got one in the UK, we will bring it with us next time! 8. $15 for a bottle of water to take back to our suite, after spending a fortune on dinner in the restaurant. This was our sixth visit to the Fairmont Hamilton, but I fear it's probably our last, unless management start providing better guidance to their staff and a material improvement in experience for their guests. Scalability is not just about size of the property, it's also about quality of service.
The beach club is a beautiful location. I went for a wedding with over 200 hundred people and everything was perfect. The location was breathtaking, The food was delicious, the staff did everything they could to please all the guests attending.
Had a long weekend staycation in a Harbour View gold level room. Newly refurbished and very modern with breath taking views. Missing an iDock or something to play music and a bath tub in my view but otherwise lovely. Gold Lounge with ample, quality breakfast items, afternoon tea, wine reception with savoury and sweet items and sweet treats later at night mean you basically don't need to pay for booze or food if you didn't want to. The standout of that venue though is the staff led by Pia with Michael, George and Peter being charming, chatty and highly efficient. A credit to the hotel, all of them. Marcus and 1609 were both lovely; the former we tried the ribs for 2 which was amazing, at the latter the tuna flatbread was sublime. Went to the Beach Club and took the free hotel jitney which was air conditioned, clean and on time. The beach itself isn't the prettiest on island but the facilities are great and the staff plentiful, friendly and efficient. All in all, the upgrades make this hotel a joy to stay in but what really is outstanding is the staff; to name only a couple other than those already mentioned, Alvina in the main lobby bar was there permanently it seemed and was always smiling. Brian M in 1609 was the same, 14hr days on their feet but working hard and making everyone in their area feel taken care of and cared about. Thank you all and we hope to return soon.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 410 rooms
- 2 restaurants, including: a la carte restaurant, dress code required at a la carte restaurants
- 2 bars, including: lobby bar, pool bar
- 2 pools
- Water sports centre
- Scuba diving centre
- Fitness Centre
- 18-hole Fairmont Southampton Golf Course
- Beauty salon
- Tour desk
- Business centre
- Internet/WiFi (fee)
- 1 king or 2 queen beds
- Air conditioning
- Coffee maker (coffee included)
- In-room safe
- 1 full bathroom
- Iron and ironing board
- Clock radio
- Cable and satellite television
- Telephone with voice mail
- Internet access (fee)
- Max occupancy 2 adults and 2 children,or 4 adults
- 1 king and 1 queen sofabed, or 2 queen beds
- 1 king or 2 double beds
- CD player
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Fairmont Hamilton PrincessHamilton,Bermuda
- Hotel Contacts
- Extra Info
76 Pitts Bay Rd, Hamilton HM CX Bermuda
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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