- What's Included
Stunningly beautiful location with views of the ocean or the lighthouse. The rooms are pure comfort and contentment. There is a shuttle which will take you on a short ride to the property’s private beach area which is exquisite. A ferry into Hamilton is also available if you wish. The service is impeccable, restaurants are outstanding ...you’ll be tempted to never leave the grounds, but don’t forget to get out and explore every corner of Bermuda.
Hotel was nice very accommodating and comfortable from the time we stepped inside of the lobby. Room was cleaned daily view from my room I see the island and open the patio door and let the breeze come in. Receptionist was very insightful and gave me a list things/ places I should visit while there. I truly enjoyed my stay and didn’t want to leave can’t wait to visit again this year.
The hotel is beautiful and has its own private beach! The staff is friendly. Some negatives: the walls are very thin so privacy suffers. The television and WIFI are quite spotty. The on-sight food is very expensive and nothing to write home about. Go for the beach and the nice atmosphere and bring ear plugs!
We had a great stay at the Fairmont Southampton this past Nov 6-11th. We are a family of 5 and got a great deal for the rooms including a meal plan. Kids' room and dining were FREE . The hotel is big and very nice. Customer service for the most part was great. The people of Bermuda are so happy and friendly! The island is small and everything is very, very expensive (think New York City prices or higher). The rooms were big and beautiful, although our "Sea View" rooms (3398 & 3396) overlooked the maintenance trucks and yard, but we had a view of the lighthouse. I purposely upgraded from a Lighthouse View to a SeaView room, but you could barely see the water through the trees infront of the hotel. Management offered to move us to another room or adjust our rate - we took the adjustment since we had already settled in to both rooms. The manager, Rachel, was very sweet and accommodating and handled it very professionally which was a pleasure.. Things to note: the pool is old and needs some refurbishments. The hotel is clean for the most part but not up to say, "Disney standards". I did notice a plastic bag and plastic cups floating in the pool and no one thought anything of it, nor did staff remove it. Dirty rags on the beautiful patio overlooking the pool and some garbage lying around on the ground. Little things like that really surprised me and are a bit of a turnoff. Our rooms however, were immaculate and the cleaning staff was so so so sweet and friendly. A few of the restaurants were closed for the season (keep this in mind for the whole island) but we ate at Jasmins The Waterlot and Windows on the Sound, which we loved. Be sure to remind staff if you booked the "kids eat free package "- we were charged for the kids' meals a couple of times by mistake. Also a must - check your bill upon checking out! We were charged for 7 people per day on our bill so the taxes and gratuities were outrageous! I went to get it fixed and there were 2 other people doing the same thing, trying to get their bill adjusted because of errors!! Luckily I brought the original booking email with me so I knew exactly what I was supposed to get charged as opposed to what I was being charged. The woman at the desk had no customer service skills, to say the least. She was very short with me and very condescending. It was a very unpleasant experience and left a bad taste with us on our last day. I was simply explaining that we had a family of 5 and that was how I booked the rooms online.. She was very snippy and trying to tell me that it was booked with 7 people. I felt like I was put on the defensive for a mistake made by the hotel. She was definitely NOT a local Bermudian (I forgot to get her name). It was too bad we left off on that negative note. That being said, I won't let one bad apple ruin my experience and we will probably try the Fairmont again sometime in the future - possibly just with couples.Bermuda is a must do for couples!!
We had a lovely experience while staying here! The beds were heavenly, the staff went above and beyond to accommondate and were helpful with any questions we had. The views were awesome and it was close to the beach. While we chose to walk to the beach they do offer a shuttle from 7 am until 12 pm to the beach.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 593 rooms
- 7 a la carte restaurants, dress code required
- 1 BBQ/Grill restaurant
- 2 bars
- 2 pools
- 6 tennis courts
- Scuba diving centre
- Water sports centre
- Supervised children's activities
- Meeting facilities
- Business centre
- Beauty salon
- Gift shop
- Coin operated laundromat
- Cycle shop
- 18-hole Golf Course
- 1 king or 2 double beds
- Air conditioning
- 1 full bathroom
- Telephone with voice mail
- Cable television
- Clock radio
- WiFi (fee)
- Coffee maker (coffee included)
- In-room safe
- Iron and ironing board
- Complimentary bathrobe
- Max occupancy 4 adults or 2 adults and 2 children
Fairmont Gold Room Same as above, located on the Fairmont Gold floor with: Private check-in desk, complimentary deluxe continental breakfast, afternoon tea, soft drinks and evening hors d'oeuvres. A full honor bar with spirits and fine wines. Library Den features the use of two laptop computers with complimentary Internet access, telephones with a complimentary 'no charge' on local calls, magazines and a collection of CDs.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
101 South Shore Road, SN 02 Bermuda
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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