- What's Included
This is a very large hotel indeed, but there is lots of space and things are well organised. Almost all of the guests are friendly North Americans who say hello to you in the elevator. Rooms large and comfortable, all with individual balconies. Shuttle service to the beach, you can choose the nice small private beach of the hotel (with chairs and parasols) or one of the beautiful large public beaches close by. Half the rooms look onto the courtyard of the hotel where a large engine room is making a 24/7 droning noise. Not very pleasant but goes to a minor hum when your windows are closed. Things not helped by delivery trucks backing up into the building at 6h30 in the morning (with their annoying reverse-gear beeping). There is a beach restaurant run by the hotel, food and service were good. An ample supply of conference rooms. Catering in our conference room (breakfast and lunch) during the stay was excellent.A selection of eateries within the main hotel, too, but I did not get to go there during my stay. Also a handful of shops and boutiques, including my favourite, the "English Sports Shop Bermuda".
Loved the hotel and the staff were so friendly and helpful. The private beach was amazing. I didn't have a chance to use the gym or pool but the facilities looked wonderful. If I go back to Bermuda I will definitely stay there again.
Before I start I have just read a review about this place that blames the hotel because they had an emergency at home - quite ridiculous as hardly the hotels fault. Astonishing really!Anyway this is my third visit to this hotel, a short visit this time from the UK due to unfortunately a close family member who lived in Bermuda passing away!The hotel is as ever is magnificent, everybody so polite and friendly, from the concierge through to management everyone has a polite and friendly word!We generally ate away from the hotel but on the occasion we did dine at the hotel the food was first class!Overall another wonderful visit albeit in difficult personal circumstances.We can only judge on our experience but absolutely no complaints
My wife and I saved for a year to go back to where we were married over twenty years ago.We went here. Never, never ever again. When we went to Bermuda over twenty years ago (twice) it was immaculate. This hotel seemed not at that level. The service was not what we were expecting. Worse was we had an emergency and had to go home. Our house was damaged and no one could find our cat. This was a legitimate emergency. The concierge desk at the hotel was useless. Long times before answering the phone. unable to answer simple questions, unwilling to help. We gave up on them and the hotel and made our own calls. Thank heavens BLine and Jet Blue were wonderful. We got home the next day (and the cat was, against all odds, fine). Adding insult to injury the hotel only credited us one day instead of the full time we paid for. Truly disgusting. Our house was so damaged that two weeks later we are still not in our house and the hotel didn't care.
more entertainment for the guest on nights like Christmas and New Tears and special holidays. The rooms, bathrooms and closet were very nice. Love the scenery from balcony of the crystal blue water of the south shore. the staff where very helpful
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 593 rooms
- 7 a la carte restaurants, dress code required
- 1 BBQ/Grill restaurant
- 2 bars
- 2 pools
- 6 tennis courts
- Scuba diving centre
- Water sports centre
- Supervised children's activities
- Meeting facilities
- Business centre
- Beauty salon
- Gift shop
- Coin operated laundromat
- Cycle shop
- 18-hole Golf Course
- 1 king or 2 double beds
- Air conditioning
- 1 full bathroom
- Telephone with voice mail
- Cable television
- Clock radio
- WiFi (fee)
- Coffee maker (coffee included)
- In-room safe
- Iron and ironing board
- Complimentary bathrobe
- Max occupancy 4 adults or 2 adults and 2 children
Fairmont Gold Room Same as above, located on the Fairmont Gold floor with: Private check-in desk, complimentary deluxe continental breakfast, afternoon tea, soft drinks and evening hors d'oeuvres. A full honor bar with spirits and fine wines. Library Den features the use of two laptop computers with complimentary Internet access, telephones with a complimentary 'no charge' on local calls, magazines and a collection of CDs.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
101 South Shore Road, SN 02 Bermuda
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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