Grotto Bay Beach Resort
- What's Included
- All Inclusive Features
How brilliant to get off a long flight and be at your hotel in just a few minutes. The taxi fare was $15 on arrival and $10 when going. Not sure why! The hotel makes no secret of the fact that it is on many levels interconnected by steep paths and steps. My knee was in trouble by the end of my stay but this is not the hotel's fault as I had sustained a knee injury before my arrival. The garage next door sells Tylenol! I was upgraded to an ocean front room from an ocean view room on arrival and although I can see from other photographs it was not one that had been upgraded, I was extremely pleased with the room. It was a good size with a king size comfy bed. The safe has an old-fashioned key rather than a code. It amuses me to read in previous reviews by US citizens that the fridge is mini or small. That is the same fridge size most Brits will have I can assure you! The bathroom was clean and functional and the air con very efficient. Hanging space is limited mind. I had no issues with the Wi-Fi around the resort. Very quick I thought. As a female solo traveller personal safety is very important to me and I generally felt safe in the resort. There was one evening when walking back to my room near the tennis courts it seemed very dark (there may have been a bulb out) and I would suggest that taking a small torch with you is a good idea. The one issue I did have and I raised it directly with management as I said I would be mentioning it in my review, is the design of the room doors. They have a glass panel with integral venetian blind which can be opened or shut by moving a magnet on the inside of the door. Even when you think you’ve closed the blind, if there is any light in the room at all, you can still see in to the room from outside through the small eyelets the cord runs through. There is also a gap at the bottom. I got around this by keeping my bathroom door open at all times when in the room. This last tip also blocks the very bright light you get in the room overnight by the lights on the access porches. Housekeeping also seemed to have a directive to fully open this venetian blind when servicing the room. Sorry but I don’t really want someone walking past to easily see what items or purchases I may have placed on my chest of drawers during the day. The balcony has lovely views, in my case of the bay and L F Wade airport which as an aviation enthusiast was great for me. Be assured that there are no issues with aircraft noise. I was very pleased with the all-inclusive package. I enjoyed the breakfasts, the lunches and the dinners in both the Palm Court and Hibiscus. The food was varied and of good quality apart from one meal in Hibiscus which was inedible but was immediately removed and replaced with a delicious replacement. Loves all the drinks and cocktails. Again a huge variety, I have read previous comments about staff. Everyone I met was delightful and made me feel special. No issues at all- in fact they could not have been more helpful. On my last day I was fortunate to get a late checkout and I came back to find the loveliest note hoping I’d enjoyed my stay and wishing me a pleasant flight. I have no idea who left this note but I was very touched. I think this is what sums up the lovely people of Bermuda so thank you.
Came here for our honeymoon and it was the best choice we made! We had the most beautiful view from our room. The room was super clean. The housekeeping were so so friendly. The wait staff and bartenders were AMAZING!! If you eat you must sit in Livius section. Bartenders terry and keyonne were fabulous. And the pink sand drink maker! Victor and David as well such friendly friendly men! The best staff ever. The menu selections were wonderful! The breakfast buffet was a dream! Food was always hot and delicious!! The only thing I would say that needs improvement is the front desk staff. A few were ok but some were cold or clueless. Other than that I would stay here over and over and over again. The drinks were unreal. The towel room was neat. The caves were extraordinary. The jacuzzi was fantastic. The heated pool, the clear blue water. The all inclusive is a must. You def should add that to your stay. I already miss it here. I can't wait to go back. The wait staff and bartenders need medals!! Such a job well done. Can't wait to go to grotto heaven!!! Also the men that helped us to our room were perfect! They took our luggage to our room just a wonderful and lovely honeymoon.
The stay was quite pleasant. The service was excellent. The food was vey good. Best of all, I like the location. There was not any night show or entertainment. Overall, all the officials were very helpful and cooperative.
Wish your all inclusive was a very less in price, me and my husband do not eat or drink 228 per day.Your beach area needs to be rake, which on the days we were by the beach I had to keep up garbage from the area. It also goes into the ocean if not cleaned up. The beach is beautiful.
We stayed here from a Saturday through Wednesday. Beautiful views, they put us on the top/third floor so we didn't hear anybody else around us. The staff is super friendly and helpful. The Bermudians all around the island everywhere we went were very friendly and helpful. Everyone speaks English and considering it was just 2-3 girls exploring the island, we felt safe at all times. Would definitely recommend this resort. Bus pass is cheaper than taxis which they sell at front desk. Front desk also exchanges American money for Bermuda money and vise versa at exact rate which currently is 1:1.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
Optional All-inclusive includes:
- Breakfast, lunch and dinner daily
- Unlimited domestic alcoholic and non-alcoholic beverages, soft drinks, juices
- Snorkeling, kayaking, sailing, windsurfing
- Nightly entertainment
- 201 rooms
- 1 Buffet restaurant
- 1 a la carte restaurant, dress code required
- 1 BBQ/Grill
- 3 bars: Lobby bar, Pool bar, Swim-up bar
- Fitness centre
- 4 lit tennis courts
- Scuba diving centre
- Water sports centre
- Games room
- WiFi internet (fee)
- Coin operated laundromat
- 500,000 year old natural underground cave
- Handicap accessible: rooms, restaurants
- 1 king or 2 double beds
- 1 full bathroom
- Air conditioning
- In-room safe
- Coffee maker (coffee included)
- Cable television
- Internet (fee)
- Iron and ironing board
- Max occupancy 2 adults and 2 children or 4 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grotto Bay Beach ResortHamilton,Bermuda
- Hotel Contacts
- Extra Info
11 Blue Hole Hill Bailey's Bay, CR 04 Bermuda
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.