Fairmont Vancouver Airport
- What's Included
The hotel was good...nothing special for the price. The 2 star review is for the spa. I reserved a spa package. The person at the desk struggled to make the reservation since she kept saying she couldn't find the right "button". The package I booked was supposed to last 2 hours and 15 minutes. I was done, changed and back at the desk at 1 hour and 15 minutes. Also, the services themselves felt rushed...I'm not sure the therapist knew how to do part of the therapy because it didn't feel very relaxing. Then the spa overcharged me. When I pointed out the correct price on the spa menu the person helping me said only the manager is allowed to void the charge and correct it. Of course, the manager was not available via the phone at that time. I ended up telling her to refund me and put the total charge on my room bill instead. I definitely don't recommend the spa services at this hotel.
This hotel is super convenient as you don't even have to leave the airport to get to reception. Easy! The rooms are really comfortable, albeit getting a little dated now. Don't love the slatted doors on the bathroom (prefer the bathroom to be 100% private) but otherwise we couldn't really fault this hotel. We used the lounge in the evening for drinks and food and the restaurant for the breakfast buffet, The food in the evening was really good and the breakfast buffet was fantastic. Not an inexpensive place to stay but it's so convenient for the night you arrive in Vancouver or for if you have an early flight out...we'll definitely return and would recommend the hotel to others without hesitation.
Look for the hidden elevator to avoid the escalator with luggage if there’s no bellman around.Classy, clean lobby with at least two if not four very professional reception agents with a welcoming smile. Some of the best rooms anywhere. Great lay-out. Recently redone interior-decorator-color-scheme. Elegant subtle beige wall-paper (easy on the eye) offset with bright white touches.Impressive wall-to-wall windows overlooking the happenings on the airport. Fascinating.Heavy sound-proof windows. Hear almost nothing, Skimpy on the curtains. No good for day-time sleep.Comfy bed, good for sleep. Terrible firm pillows. No good for sleep. Competitive hotel across the Bay in Victoria proudly announces, “2 firm pillows, 2 medium pillows, 2 soft ones. Enjoy.”Absurd contraption on one nightstand to supposedly operate light and AC. Need engineering degree to operate. (Don’t have one. Trouble.) Go to the Peninsula Bangkok. They have one on each nighstand that work everything and are operable. The best.Bathroom: Glorious outlay and lighting. Magnificent gleaming white bathtub. No more dumb window to look into the bathroom as they had before. Big showerstall. Needs hand-held shower. Much less-expensive hotels have them. Also needs wallhandles—badly. Avoid dangerous neck-breaking falls and costly liability suits. The toilet: The worst. Designed by a woman for women squatting down. Whoa, half of the population are men, and they do their No.1 thing standing up. Now, where’s the toilet paper?Twisting your body and bending down. Dripping on the floor, unsightly, unhygienic and unpleasant for the room help. Needs change, for sure.It continues: Toilet seats need to be spring-loaded. Now they flop down noisily and wake up the neighborhood. Should have bidet. All less than $50. Nice, big TV. AC good, when adjusted. Nice comfortable round table with two chairs—great for two people to sit down. Needs two luggage racks for two travelers. Overall a very good place with two special people deserving mentioning: Allendi at reception and Gerelane, the housekeeper. They even greet you cheerfully by name.Be back? Probably, with the little probs hopefully taken care of.For an assessment of their outstanding restaurant see my review of the “Globe@YVR” restaurant.
We stayed here for the first time April 2nd prior to our Monday morning flight. We travel frequently and usually use park and fly and shuttle in before a flight, but after having friends rave about their pre-trip stay at this hotel we decided to spend a bit more and try it. How wonderful to be right at the airport - the location is the biggest plus staying here. I think our expectations were so high after listening to friends, that perhaps being disappointed was inevitable like hearing the review of a great movie? We arrived around 2:30 p.m. and a gentlemen on the lower level confirmed our names on a paper he was holding before showing us the elevator to the front desk. We arrive at front desk and were advised that the computer systems were down. They had no record of our booking to refer to so my husband showed them an email confirmation he had received that morning on his phone. We told the lady at the front desk that the gentleman on the lower level confirmed our name on his sheet - she replied "I wish he wouldn't do that, your name wasn't on that paper." and implied that it was a bit of an act. She then took hubby's phone to another room, closed the door and returned telling us they had to send someone physically upstairs to ensure our room was ready and advised that she just started her shift at 2:00 p.m. and it was going to be a long day with the computers down. I can empathize with the best but I admit, I was disappointed with our welcome after being so excited to stay here! We were given keys to our room and vouchers for 2 complimentary drinks in their bar and took our own bags to our room (no one was there to offer). Room was nicely appointed, beds were comfortable and there were no noise issues. We went downstairs and settled in for a drink or two, appy and dinner. We handed our complimentary vouchers to our waiter and were told we could have a specific beer or house wine. No problem. Hubby had beer and I had a glass of wine. We engaged in pre-vacation excitement and conversation with other travellers next to us, took photos...and then realized that 30 minutes had gone by, our glasses were long empty and no one had come back to us to ask if we wanted another drink or anything else. We stopped a waitress and ordered another drink and an appy. Then our original waiter re-appeared and said something about confusion about who was covering our table. We had chicken wings - $20 for 6 full-sized. You pay for the location and we were prepared to pay more. We asked if we needed reservations in the restaurant as we wanted to eat there as well and were told best to make a reservation. Hubby made the reservation and when we headed over a while later we were the only ones there! Nice surroundings and our waitress, who was from originally from Fiji was lovely and did a great job. Hubby ordered steak medium rare and it was cooked well done. $50 entre and was disappointed but admit we didn't report it - by now we were tired and just wanted to head to our room. We had hoped that this would be the beginning of many stays here as we travel a lot and it's so convenient to be right at the airport for an early flight. The price of our stay was too much to justify this given our experience - $250 for one eve plus the high priced drinks and food - that we really don't think it was worth it. I was expecting 5* and feel a bit pampered and to be greeted with computer systems down (it happens) and rumblings from staff over long shifts and table coverage we were expecting more.
Great place to stay especially if you have a 6am flight out of YVR. The express check-in is fast and convenient. The rooms are fairly large and have views of the airport or Richmond. But the best feature is that it is AT the airport.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 392 rooms
- 2 restaurants
- 1 bar
- 2 pools
- 1 whirlpool
- fitness centre
- sauna/steam room
- business centre
- currency exchange
- Wi-Fi (fee)
- conference facilities
- valet parking (fee)
- 1 king bed or 2 queen beds
- partial ocean view or mountain view
- full bathroom
- mini fridge
- coffee maker
- coffee maker
- hair dryer
- alarm clock
- iron/ironing board
- mini-bar stocked daily
- Wifi (fee)
- maximum occupancy 4
Resort Location Map
Fairmont Vancouver AirportVancouver,Canada
- Hotel Contacts
- Extra Info
3111 Grant McConachie Way PO Box 23798, Richmond, British Columbia V7B 0A6 Canada
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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