Fairmont Waterfront Vancouver
- What's Included
The staff, service and grounds were impeccable. The room left a lot to be desired, especially when paying well over $600 an evening. Very sterile. Almost gulag like. No decor or ambience. Bathroom was way too small, no shelve space for even a toilet kit. Room was not prepared correctly, items missing. View of inner harbor did much to help overcome disappointment in room.
The Empress still exudes old world charm, in the common areas, architecture, tea room. Rooms are a bit modern, wished they were a little more traditional. Service is always impeccable. 2 queen room is spacious and room is tidy and clean.
We stayed here for 4 nights in two rooms, although we ideally would have preferred interconnecting rooms, as we had booked, they are not guaranteed until you get there, which is a shame as we do pay before we go. Nevertheless Hannah on check in sorted us two rooms side by side which were fine, they didn't have harbour views, but a view of the street as the side. We did have breakfast at the hotel once and it was a grand affair, much like rest of the Hotel which is very pretty throughout. It is located right on the harbour front which means getting anywhere is super easy, and a lot of tours run from that area. Rooms were quite small but adequate, bathrooms were smaller that we would have expected. The spa was great and we used that and the indoor pool, staff were polite and courteous at all times, even though the Hotel was very busy during our stay.This is an old style hotel with an updated feel, and the recent renovations have really brought it up to date without losing it's heritage.
Our son and I stopped at the outdoor patio for an afternoon snack/refreshment. We had three drinks between us and some cactus style chips. The chips were very good. The drinks were good however the prices were high. Too high. It is the Empress so high prices are expected buy $15 for a single drink is a little much. Service was good.
Gold is the way to go if you want to enjoy the Empress. The Harbor View room was amazing, the patio where we had the evening canapés and breakfast felt like the best place to be in Victoria. The room was very nice, unfortunately the shower door handle was broken, we were surprised that something like that wouldn't have been fixed. The Nespresso machine in the room is a nice touch, but there should be a menu coming with the pods so you know what you're brewing. The concierge had written an email asking about our beverage preferences for the mini-fridge in our room, but it hadn't been filled upon our arrival and wasn't filled during our stay either. We did get some Perrier and juice from the lounge that we could take back to our room, although it felt kind of wrong to empty the fridge there. Thumbs up to the very nice young man who was sent to help us to take our luggage back to the underground parking, we wouldn't have been able to make it back to the car with all our stuff without him. Overall, it felt like a MUST to go to the Empress at least once in our lifetime, we might very well indulge and go back, it was such a wonderful experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 489 rooms
- 2 restaurants
- 1 bar
- 1 pool, hot tub
- fitness centre
- business centre
- gift shop
- internet/Wi-Fi (fee)
- safety deposit box at front desk
- self-parking (fee)
- valet (fee)
- wedding facilities
- wheelchair accessibility
- pet friendly (fee)
- conference facilities
- laundry and dry cleaning services
- One King, one Queen or two Double size beds
- 360 to 430 square feet
- tub with shower
- LCD flat screen TV with in-room movies
- hair dryer
- iron/ironing board
- Internet/Wi-Fi (fee)
- alarm clocks
- maximum occupancy is 3 guests - maximum of 2 children per room.
Resort Location Map
Fairmont Waterfront VancouverVancouver,Canada
- Hotel Contacts
- Extra Info
721 Government Street, Victoria, British Columbia V8W 1W5 Canada
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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