Fairmont Waterfront Vancouver
- What's Included
Empress is a must stay if your visiting Victoria. Nicely updated, awesome location and great restaurant.Staff is great. Somewhat pricey but with US exchange rate often a deal!Easily travel to scenic route and have great access to beautiful old part of Victoria.
We came to the High Tea in November to celebrate the recent passing of my oldest sister. My mom, sister and son wanted to experience the high tea because it was one of the fondest memories of my sister. The server could not have been more accommodating and friendly. I don't even think he knew we were there to celebrate someone who had recently passed. He was jsut so excited to help us experience and appreciate the experience. I hope to make this an annual experience.
Celebrating my wife’s convocation from Royal Roads, we chose our last night here. High Tea was a highlight and treat for my wife & son. Every member of hotel staff we interacted with went out of their way to recognize my wife’s achievement and congratulate her making her feel welcome and special. That alone was priceless and showed exemplary customer service.
My wife and I were there for a conference. It seems as though you got nothing unless you had tipped someone. We stayed in a king suite and one morning I texted to say there were bugs in our room and I had video. 4 hours later they went into the room and said we didn’t have any bugs. Again I had a video. At 2:30 I went back to the room the housekeeper that was in the room and didn’t notice or see any bugs hadn’t cleaned the room. Oh did you want housekeeping to clean the room? I’m not sure why we would have left a tip on the bed and door without the privacy hanger on it. Don’t want a free room or anything else. Just believe the hotel has lost the art of service.
I stayed for 4 days while attending a convention in the adjoining Victoria Convention Centre. The location of this historic landmark makes for easy sight seeing and running along the inner harbour. The spa has some pretty amazing practitioners but I highly suggest booking far in advance (I was lucky enough to book a therapy due to a cancellation). The hotel rooms themselves have been upgraded (the plumbing is still dated with less than desirable pressure. The soundproofing is also less than desirable. When any door down the corridor closes you can easily hear it inside your room. The beds are comfortable, the common area furnishings are welcoming and comfortable. Loved the texting concierge service - a new age technology that we used a few times. The staff were anticipatory and very helpful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 489 rooms
- 2 restaurants
- 1 bar
- 1 pool, hot tub
- fitness centre
- business centre
- gift shop
- internet/Wi-Fi (fee)
- safety deposit box at front desk
- self-parking (fee)
- valet (fee)
- wedding facilities
- wheelchair accessibility
- pet friendly (fee)
- conference facilities
- laundry and dry cleaning services
- One King, one Queen or two Double size beds
- 360 to 430 square feet
- tub with shower
- LCD flat screen TV with in-room movies
- hair dryer
- iron/ironing board
- Internet/Wi-Fi (fee)
- alarm clocks
- maximum occupancy is 3 guests - maximum of 2 children per room.
Resort Location Map
Fairmont Waterfront VancouverVancouver,Canada
- Hotel Contacts
- Extra Info
721 Government Street, Victoria, British Columbia V8W 1W5 Canada
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.