Fairmont Waterfront Vancouver
- What's Included
Empress Hotel. Oct 22, 2016We have stayed at the Empress many many times. It is absolutely one of our favourite hotels in Western Canada. This time was an interesting stay as we got to stay for 2 nights in one of the newly renovated suites and the third night we were moved to one of the older original rooms yet to be renovated. This was due to a booking error on our part and the new room was not available for our last night of our business trip. The newly renovated portion of the hotel is beautiful with the same rich decor, and the heritage feel of the hotel has partly been kept in mind for the renovations. Big plus for the new rooms is that they are now air conditioned - yeah! The bathrooms are gorgeous with glass sliding doors, marble shower walls and floors and modern toilets, sinks and counters. The new beds are super comfortable and the bedside tables have modern built in charging stations for electronics. We also had a spectacular view of the harbour and the Parliament building from our room. You just cannot beat the beauty of the location for The Empress! One small note re: the new renos... the rooms seem a bit too modern for this heritage hotel. I would like to have seen a little more traditional mixed with modern. I.e., square sinks are ultra modern and oval sinks are more traditional, plus they are more practical for less splash factor. Not a big deal at all, just an observation :) Interesting to note that: there was not a kettle in the new room, the old rooms have a kettle and a keurig. I REALLY like having a kettle in the room to make my tea :). One suggestion: All the gorgeously framed old prints/photos in the new hallways have a small brass plaque on them with a description of the picture/photo. But, the writing is so small and is the same colour as the brass plaque so the writing is impossible to read without a light and magnifier. We had to bring our phones out with the flashlight and magnifying feature, which was a little awkward:)I'd love to see much larger & readable writing on these hallway pictures. I love reading descriptions of the old photos/pictures in the hotel. The hotel's history is amazing! The front entry lobby to the hotel is closed for this next phase of renos. So there is a temporary check in/valet station by the Victoria convention centre. The new lobby area is set to be open in April 2017. Even though we miss the grand lobby entrance, the service at the hotel was exceptional as always. The staff were as friendly and helpful as always. We love the first class service we have always received at this hotel. This biggest thing we miss at the hotel now is The Bengal Lounge. It was our favourite restaurant/lounge and we always looked forward to eating there while we stayed at The Empress. It was always such a busy Lounge every time we stayed here, it's hard to imagine a stay at The Empress without visiting The Bengal Lounge. I hope it is brought back :). We're looking forward to staying here again in Mid Nov, January and more in 2017. We are especially looking forward to staying when the new lobby is opened! Thank you for another fantastic stay! We'll be back.
This property is similar to a lot of the original Fairmont Hotels. It definitely has a sense of elegance and charm. Some rooms are renovated and the property is located right opposite the marina. The location is spectacular since you can fly out of Vancouver (Coal Harbour) and land directly in front of the Empress hotel. Shopping and restaurants are in walking distance.The service unfortunately isn't as high as other Fairmont hotels that I've visited. The location and property itself over shadows that. The building is old so keep that in mind before expecting a new or modern building. The rooms are very traditional (like other original Fairmont properties).
Loved every minute. Stayed one night then switched to another (higher rated on trip advisor) hotel just for the experience and were sorry we left. Renovations are not an issue at all. Absolutely perfect.
the newly renovated rooms are beautiful. Nice treats when I come in the room. very comfortable bed, beautiful bathroom. great internet service. check out the newly taken pictures. staff is always top notch and the service is always amazing.
We stayed 2 nights, with me sick the whole time. The staff really took excellent care of us, dropping off Gatorade to our room, and insisting on me staying late on the checkout day so I could get some extra sleep before my flight. The restaurant was a great pleasure -- food, service, atmosphere, architecture. It's our go-to hotel in Victoria!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 489 rooms
- 2 restaurants
- 1 bar
- 1 pool, hot tub
- fitness centre
- business centre
- gift shop
- internet/Wi-Fi (fee)
- safety deposit box at front desk
- self-parking (fee)
- valet (fee)
- wedding facilities
- wheelchair accessibility
- pet friendly (fee)
- conference facilities
- laundry and dry cleaning services
- One King, one Queen or two Double size beds
- 360 to 430 square feet
- tub with shower
- LCD flat screen TV with in-room movies
- hair dryer
- iron/ironing board
- Internet/Wi-Fi (fee)
- alarm clocks
- maximum occupancy is 3 guests - maximum of 2 children per room.
Resort Location Map
Fairmont Waterfront VancouverVancouver,Canada
- Hotel Contacts
- Extra Info
721 Government Street, Victoria, British Columbia V8W 1W5 Canada
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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