Royal Decameron Aquarium
- What's Included
- All Inclusive Features
Our OpinionA complex of circular towers offering a warm West Indian environment and all the services of a first-class vacation in San Andres. The Royal Decameron Aquarium is just like many of the other Decameron Resorts, offer great value, lots of activities and a fun, upbeat atmosphere for all. The resort is great for couples, singles and families alike.
Royal Decameron Aquarium is a unique resort comprised of many circular buildings built out into the stunning ocean of San Andres Island. The hotel's prime location is on Punta Hansa, one of the most touristic and luxurious areas on the island. Its spectacular architecture looking over the sea is a unique feature of the hotel, providing fantastic panoramic views of the Caribbean throughout the resort. Aquarium is also a beautiful spot for snorkeling and other water sports; even hosting the island's most well known diving academy.
Royal Decameron Aquarium invites you to a placid and relaxed spot with many opportunities for fun and entertainment for you and your family. Enjoy our sensational range of activities such as: aerobics, dance lessons, water sports, scuba diving, a special program for children, our spectacular night shows, contests and games. For those who want to continue the party late, the Decameron night club "El Duende" invites you to enjoy an open bar until 2 am.
Location: Built on the water at Punta Hansa at the extreme north end of the island, 10 minutes drive from the airport.
We stayed at this hotel, my husband and 3 children and enjoyed our stay. The entertainment team at night was amazing wish they were there more during the day also. They are minimally occasionally in the afternoon but that's it. They really go all out in getting people to participate and it works! My daughter who is 8 years old, got up on stage and was trying to dance salsa and merengue then got a prize for her participation with another friend she had made by the pool. The swim up bar bar tender was always kind and helpful. We ate at the buffet which service was great they kept your table clear I do wish however they went more out of their way to bring you drinks so you didn't have to get them yourselves, I know it sounds lazy but with a family of five I ran around making the kids plates, my plate l, then I run back and forth to grab 5 drinks so by the time I sat and ate the kids were done and wanted to leave and get ice cream which they were offering outside by the patio. Maybe if once they saw a family sit at a table they took a drink order then allowed their guests to grab their plates it'll be helpful. The women at the omelette station knew my order in the am. She was very sweet. Checkin was as I suspected, kind of delayed and a pain but hey allowed us to use the facilities and restaurants etc until the room was ready, we were given two conjoined rooms which initially was nerve wracking for a mom of 3 but actually worked out quite nice to have the kids in a separate room. The rooms were definately clean. Very clean. They were not luxurious rooms but had everything u needed. My kids room had 2 full beds and a twin and my husband and I had 1 king bed. The plasma tv was updated, gorgeous views off the balcony and ice cold AC which scores high on my necessity list! The restaurants were all great, they do however need to think of a new system for booking reservations which as you've read in prior posts it's a pain to get in line at 7am to request a specific restaurant for that day or night and then be denied the request because there are only a 630 & 830 seating. We didn't care much about it anyways but someone who did this may be an issue. The kids loved the fact that the hotel is on the water and u can see fishes and crabs crawling up the sides of the rocks. My husband loved the location and that we could walk to the boulevard and public beach easily. That's was out nighttime ritual. Overall great experience, we would go back once we rebuild our savings acct that's depleted from getting a family of 5 over there!
Mr. Miller is still the manager after 15 or 20 years and the place is still lovely. Room 1303, We had another one but it was facing the pier which can get noisy. I have been coming to San Andres for over forty years and even on my first trip I stayed here. Oh and my air-conditioning and hot water were just fine.....I have stayed at Marazul but found it too far from town and a few more mosquitoes. It is a Decameron, so it is all inclusive and you can use some of other Decameron properties and restaurants (not Maryland which is being renovated or demolished, depending on who you speak too, and the new Isleno.) The rooms are in pods mostly directly over the water. It is a rustic place. This isn't a Novotel but you have everything you need. The linen is sparkling white and the rooms and are very clean and yes now they even have flat screened TVs but... only one English TV chanel. Tell me did you come all this way to watch TV? Didn't think so...There are four restaurants included at the hotel. My favorite is the El Patio (steak) and the Italian (shrimp risotto). New years Eve there was even Lobster on the buffet!! Now there is no doubt that the reservation system is a pain at 730am but if you come in with AirTransat they give you the first three reservations. We also got reservations as late as 230 by coming first thing in the afternoon. Lisbany is my favorite waitress in the garden of the buffet by building 13. Guest services has a lot of nice people but my favorite is Zuelen. She is very helpful. Drinks are fine and even the wine is drinkable. San Andres is windy sometimes so bring some clothes pegs to hold your towel in place and the wind makes it feel cooler so something little warmer at night. By way of general San Andres news.... keep you wits about you and especially in the golf carts stow your purses and such as guys on motorcycles could try to rip your purse away from you. keep your passport in the safe but make sure you have a photocopy of it on you whenever you leave the hotel. Mario from Texoro (good place for Emeralds) opened a Reggae bar and restaurant and it is quite good and reasonably price. Wifi - for goodness sake don't buy it from Decameron where it is slow and pathetic. All along the board walk there are free government sponsored Wifi stations. Plus Juan Valdez which is like Starbucks with better coffee offers free Wifi. Victor on the beach in front of the Isleno is still giving massages (after 35-40 years) and just as good, with a real massage table. 1 Hour - $20 USdidn't find out if Marley is still at the Reggae Bar at the Marazul nor if Mario still does the boat to the island from the Marazul. Next time....
We went for my first visit to San Andres and wanted an all-inclusive so as to not have to worry about what and where to eat and drink. The rooms are small and pie shaped but we had a nice water view. They had great shows every night and we were always able to get great seats. No beach inside the resort but plenty of poolside chairs so no worries. We were able to walk to the public beach just a short 10 minutes away. The drinks and buffet food were great. Be sure to get up early to get your restaurant reservations. We ate at La Bruja and Thai restaurants, both were good but we preferred the Thai. We booked a tour at the onsite agency to Johnny Cayó but due to poor weather the sea was closed and we received a refund. We rented a cart right outside the front door and took a trip around the island. Overall a pleasant experience.
To sum up this review, this is an overpriced all-inclusive that offers convenience at the cost of all else.- Our hotel room was BROKEN INTO- Service is poor- Food is poor- Rooms are out of date, poorly furnished and in need of repairs- WOULD NOT RETURN OR RECOMMEND- 3 days, 3 different rooms, due to lack of service and improper maintenancePre-check in: we are a family of 3 that purchased two rooms. We asked in advance for adjacent rooms (or suite) but were told we would need to make the request at check-in.Check-in: this consists of signing a few docs and receiving the room key, tv remote and a map of the grounds. There is no introduction given to services or instructions on how to navigate some of the bureaucratic inefficiencies that exist. We again requested adjoining rooms but were told to go to another office at 8:00am then next morning. I asked about internet and was told it was $3USD per hour. I rechecked Booking.com website and it showed it as a popular service, but made no mention of the ridiculous price. Fortunately, Juan Valdez is nearby and has free internet. My phone service also allowed me to check emails and do basic internet searches. We also rented a safe in our room for $3USD/day…. ridiculous to charge for this. The safes are in the room, but you must pay to receive the key. Our room: we got to our rooms (116 and 107) and found my daughters room had 3 beds and ours had 2 large beds. Both rooms where completely taken up by beds. The a/c in our room had one temperature, the setting did not work. The rooms were outdated, lighting poor, and poorly decorated.Dinner on 1st night: we learned of a Thai restaurant on the property. We went at 7:30 to see if we could get in and told we need to have a reservation that can be obtained at a certain desk at 7:30am. We noted several tables empty, but were told they were reserved. They were unable to release tables for no-shows and in no way could we eat there. We went by the restaurant again later and it appeared the same. We ate at the 1 of 2 buffet restaurants, but had to wait in line prior to entering. The food was marginal and service ok. After dinner we went to one of the bars and ordered had a couple beers, which they serve in paper cups, not plastic, but paper….not nice.2nd day, 1st morning: we went to get into line for dinner reservations at 7:30am, the line was already 30 people long. We were able to make reservations after standing in line for 20minutes, for the Thai restaurant. You can only make reservations for the same day. At 8:00am we got in line to check on changing our room. There were a half a dozen people ahead of us, but we got in to speak with Aura fairly quickly. As a side note, Aura was by far the most helpful and courteous person we met during our stay. Aura was able to move us to adjoining rooms by early afternoon (rooms 1403 & 1404 on the 1st floor, water side). We went to buffet breakfast, which turned out to be the really only descent meal during our stay (every day the breakfast was good). There is a coffee bar next to where you make reservations. They serve all hot coffee drinks in small paper cups that are approx. 4oz serving size. This was almost comical, except the fact that I ordered a latte and it was ridiculous small, cute, but stupid small.2nd day, 1st afternoon: we decided to go into town and visit the beach. The beach is a 5-10minute walk to town, very convenient. We rented a canopy and chairs for the day (30,000pesos) and enjoyed the beach and water. We then walked around town a bit and returned to the hotel in the afternoon. We went swimming in the ocean pool, which is very nice. There are plenty of chairs around the area and you can get drinks nearby.Thai Restaurant: The food was marginal and a seafood allergy that existed with one of the people in our party was largely ignored. Eventually, we had the cook come to the table and provide confirmation on what was in the seafood (the allergy is for shellfish). He explained one of the fish dishes did in fact have shellfish in the sauce and made a recommendation that was exempt. We would not recommend this restaurant due to the food not being very good.2nd day: we decided to rent a golf cart and explore Rocky Point and Playa Luis. We rented it for 220,000pesos including gas for the entire day. We drove to Rocky Point and stayed the afternoon on the beach. The beach is great, the food we ordered on the beach was ok, but we rented a canopy and chairs and had a nice time. Afterwards we drove further before turning around and returning to our hotel. It took minute to get into the door and when we did we found the back door open (2 of us checked the locks before leaving) with wet footprints leading coming into our room stopping at the backpack. I was with my wife and daughter and checked the both adjoining rooms first to make sure the perpetrator was gone then went out on the deck where I found wet footprints leading to/from the rail and the water. It was 90degrees outside, these water footprints would not last 5 minutes before evaporating, I’m sure we scared the person away when we came in. Inside the backpack was an expensive camera and Macbook Pro, neither will fit in the safe. I immediately went to the front desk and was told to go to Aura’s office and meet head of security. Long story short, Aura (again extremely helpful) moved us yet a 3rd time to upstairs adjoining rooms (913 & 914). When we got into the new room later in the day, we discovered the lock on the external door (albeit, we are up 2 floors) did not work, I requested maintenance come and repair, which they promptly took care of. The a/c in one of the rooms sounded like a freight train and in desperate need of repairs.2nd day Dinner: we made a reservation in the morning for the seafood restaurant. The food was average, nothing special, but better than the buffet.Other notable:- Ocean pool has constant boats going buy within feet of the property. The noise is not an issue, but the noxious smell of gasoline fumes every time they go by is bothersome and probably not healthy.
The hotel is overpriced compared with what you get. We paid a lot of money for a room with no air conditioning, no hot water and a bed that smells really bad. There was hair every where on the floor and the sink was cracked. We were told that the AC went bad the day we checked in but talking with other people and even employees, they have been without it for a long time. We were sent to another hotel even though we asked to be sent to el isleño and offered to pay the extra fee. Food and drinks were disappointing.I would definitely never recommend Decameron Aquarium and have no desire to return to San Andres.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily plus snacks
- 3 a la carte dinners (reservations required, dress code in effect)
- Unlimited house wine with lunch and dinner, domestic brand beer and drinks, 24-hours
- Daily activities
- Pool scuba clinic
- Kayaks, windsurfing
- Spanish lessons
- Dance lessons
- Kids activities
- Nightly entertainment
- 252 rooms in 16, three and four-storey buildings
- 2 pools including one located in the ocean
- 4 bars including a pool bar and a swim-up bar
- Buffet restaurant
- 3 a la carte restaurants (open based on occupancy)
- Snack bar
- Casino nearby
- Gym nearby (fee)
- Gift shop
- Jewellry store
- Air conditioning
- 1 queen or 2 3/4 beds
- Cable TV
- In-room safe (fee)
- Bathroom with shower only
- Hairdryer, balcony or terrace
- Maximum occupancy 2 adults or 2 adults and 2 kids
Five hotels in one! - When you stay at the Royal Decameron Aquarium you have access to the facilities of all five Decameron Hotels on San Andres Island. (Arrange locally, subject to availability. Reservations required 24 hours in advance.)
Special feature! - Complimentary shuttle service to the other Decameron properties. (Note that the shuttle is not adapted for people with restricted mobility or in wheelchair)
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Decameron AquariumSan Andres,Colombia
- Hotel Contacts
- Extra Info
Avenida Colombia 1-19, San Andres Island Colombia
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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