Flamingo Beach Resort
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We didn't stay at the hotel, it looks really nice from the outside though. Our review is about the restaurant. We wanted to have a nice dinner and we arrived by car, we went to the entrance and our first shock was when they didn't let us in, we were about to spend money in the premises but they said that was private for the customers (🤔 I thought we were costumes) and they made us park on the beach. That the first welcome we had.We arrive about 5pm, so we knew the dinner was from 6pm and we decided to have a drink in the main time. The guy who attended us at the beginning was outstanding, nice and with a good customer service. We order dinner (nothing spectacular to be honest I was expecting more for the price), but ok. Our surprise came when they were charging us more for the drinks just because we were not in the hotel!!!!! Outrageous!! Still can't believe. That hotel is actually punishing people who is going to spend their money on them! I have never seen thing like that. Just in Costa Rica and just in this restaurant! Costa Rica is prejudist as just for the fact that are foreign, they charge you extra (!!!!!!!) even if the service is poor, but this is in a national parks and public areas. In a restaurant, they actually are were tying to charge about 3000colones more, which is not much but is more the fact that they made us feel really uncomfortable and not welcome. The waitres apologise and I can say is not their fault but the policies of this place is completely wrong. More if they want to encourage people from outside to spend money there. Unacceptable Never again
The hotel and the area is very wonderful the people or very friendly. The food is amazing this place if definitely a place would visit again. The horseback riding they offer is also great and the four wheel bike tour.
Great stay here made better by the great staff especially all the bar staff who are attentive and chirpy all through the day. The restaurant staff JianCarlo, Marvin, Joseph, Rodolfo and the ever smiling and busy Fiorella are a great team.
How awful does it feel when you are stuck and cannot leave without losing your money. We arrive to a 1 1/2 hour check-in...yes 1 1/2 hours. First the room was not ready. We were told it would be 10 minutes! Ok maybe 2pm was a little early even though it is low season with possibly 25% of the rooms sold and a middle of the week check-in. But after the first attempt to check-in and told the room was not ready, when the room was ready they check us in again! I asked my wife how many times we would have to check-in. It was 3 times in the end. (LOSE 1 point) We booked online directly through the hotel a Garden room with breakfast included. I am not sure why but the girl checking us in could not see this in the reservation. She had to go to another person who said yes we had ordered the room with breakfast. Start again. Cut the old wrist bands off and new wrist bands and then wait some more (LOSE 1/2 point). It was like 3:30pm by when we made it to our Garden Room (LOSE 1/2 point). I will try to add the photo of our Parking lot view room (LOSE 1/2 point). I backed off as I was already upset and wanted to let things settle in but next thing that came was that the internet was not working in the room. When I went to report to the desk he said Oh I notice you are using an apple device...stop right there...I cannot connect with my Microsoft laptop either or my Apple IPhone. He then mentioned that they do not guarantee internet service in the room. Under "Room Amenities" it says "Free Wi-Fi". (LOSE 1 point) So he said he would see what he could do. It was then that I mentioned that our reservation was for a garden view room but all we could see was the parking lot (photo added). He said he would work on it too. (New room provided +1/2 point). So we were given a pool view room (+1/2 Point). So the other counter person directed us to go down the hall and use the stairs to go down to the room. I asked, what about using the elevator? He said of course you could. I asked so once I get down I can just roll my luggage too my room? He said yes. Too the elevator and down one level. We have to walk out into the pool area and as we were passing to the entry to the building I notice the rooms down below and stairs in front of me. Thats right. I had to walk up stairs with my luggage anyways! Once I got up the stairs the only way to get down to the room was...you guessed it 2 levels of stairs down! So we arrive to the new room and it smells like wet clothes that had been fermenting the past week. My wife walked around the room with her bathroom spray and at least it smelled better. Internet works! Hooray! The desk called moments later and I had my wife tell them everything was ok. Let me back up a step here. We were out for the day and had not checked the internet and when we returned we went right to dinner. I had the Chicken Cordon Blu and my wife had the French onion soup. My silver wear wrapped in a nice cloth napkin only had a knife it it. I had to get up and get a fork myself. Not a big deal. No point subtraction. The chicken was not bad but could not find the cheese inside. The Mustard sauce was actually quite good. The potatoes were very bland, I added salt and pepper to taste. My wife's soup arrived...cold. She had to send it back and of course that meant they would likely microwave and bring back. How's that for class? (LOSE 1 point) Waiter came over and asked if they could buy us a free drink. (+1/2 point) I am sure this may all sound like rants and raves of a totally frustrated person and some of it may be. But the point is that they have bad management because I never blame the employees for not knowing. I blame the management for not training. The staff did not seem to have a clue about many things including the way around the hotel. On a Tuesday in the off season with maybe 25% of the rooms filled we arrived to a room that was not ready, not a garden view, did not have internet and did not include the breakfast we paid for online. I am not certain I am excited about the breakfast in the morning after the dinner we just had. The staff has been very pleasant to deal with + 1/2 point), I hope I have fully explained why I am giving this place just 2 stars (not sure if my math is correct but who cares). I hope all the bugs have been worked out and it gets better from here. I will close my eyes and allow myself to reboot and give it an open chance tomorrow to impress. If it does I will revise my review. If it doesn't I am going to find somewhere else to stay. Nothing ruins a vacation faster then a bad room.
absolutely the best relaxing holiday we have had ,, and we travel long haul twice a year!!!! rooms were spacious and clean and had a lovely pool and ocean view.. the staff are so friendly and helpful, we will name just a few who made our stay so enjoyable.. yeisson, elias, manalo, joseph, gian carlos( such a cutiee ) olger,, also all the restaurant staff whos names i didnt get were amazing ... also we did 3 amazing trips arranged by sergio who was not only helpful but so so funny and really cheered us up. all 3 trips were fantastic and value for money. we met douglas on the beach who also does trips and he was ultra friendly too... at breakfast i could not resist the most tasty omelette made fresh by george. who remembered our names from the first day .. so as you can tell we will definitely be going back thank you all
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 91 rooms
- 1 buffet restaurant (International)
- 3 bars including NULL, Piano bar, Swim up bar
- Room service (fee)
- 1 outdoor pool
- 1 tennis court on-site
- Scuba diving nearby (fee)
- Golf 5 miles away
- 1 king or 2 double beds
- Ceiling fan
- Cable TV
- WiFi (fee)
- In-room safe
- Full bathroom
- Hair dryer
- Coffee maker
- Max occupancy 4, up to 3 adults
Resort Location Map
Flamingo Beach ResortLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Flamingo 2050 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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