JW Marriott Guanacaste Resort & Spa
- What's Included
- All Inclusive Features
I travel for business about 200 nights/year, so I know about hotels and service levels.Sometimes people forget that the first impression when you arrive to your hotel/destination it is the time when you set the stage for your stay.I usually don't write reviews, but my check-in experience with Mariela was excellent! She immediately acknowledged my status and understood I was traveling with family (vacations). She explained to me all the amenities, things to do, and tried the best to accommodate my room's request.The hotel is well maintained and has everything you could expect from a JW Marriott. Great pool, jacuzzis, and a beach area. Also there is a beach club outside the main hotel area. It is a great stop to see and experience. The 3 restaurants and the bar that we tried were all excellent. There was a high level of service and politeness from all the employees we interacted.In sum, great family vacation, but definitely the check-in experience with Mariela was key for the entire stay.
We stayed for a week at the resort. I would suggest if you are comfortable driving in the country you might want to rent a car. We had a car and could leave and explore whenever we wanted. The resort itself is beautiful but far from the nearest town. However, that being said it is wonderful and great to be at if you only want to be at the resort. The gym was large and had plenty of equipment, food was good and can do excursions from the resort. You also can rent a car from the resort. I don't think the pictures do it justice. It was beautiful!
JW Marriott GuanacasteDriving there: pretty easy to get there using Google maps. Downloaded offline version works great along with time estimates (when you create a rout rather be on wife to include traffic info).Can get there fairly easy any time of the day. Roads are fine - no nesessito 4x4.Takes about 3 hours from San Jose depending on traffic me road conditions.Property: very nice. The entire hotel, pool, beach, rooms - all pretty much as you would expect from JW. A little bit cumbersome parking and not enough cover at the arrival area if it is raining. Good dining options but no freebies form elite members - 20% discount on all food thou. Also having a la carte breakfast is way more price and taste efficient than the breakfast buffet.Staff: very warm caring folks on check in. Great option for Marriott rewards elite redemption, however looking back I would probably have more at Westin (see activities).Activities: the beach is ok - can swim in the designated zone. Otherwise is too rocky. Great pool. Kids playground, kids club with ping pong, air hockey etc.For snorkeling we went to Playa Conchal - about 20-25 minutes north from JW and exactly at the Westin. Playa Conchal was also the best (and kind of only descent snorkel from the shore there- we also tried Punta Uva on Caribbean side).Overall: solid 4 stars. Great lodging at Guanacaste for families.
The hotel was absolutely gorgeous. The grounds were well-maintained with the flora stunning. The pool was perfect with the kids using the bridges as "monkey bars", with the lighting at night incredible. It was just massive and between water polo and the comfortable temperature, 2 hot tub options, clean and attentive service, you couldn't find a better facility. The kids playground section was really suited for younger kids (ours are 10 and 14) but it had a ping pong table, foosball table, air hockey table and x-box (didn't play).The food was pretty good (my 10 yo often had the buffet at Mansita since he was half price and was cheaper than anything else on the menu). We had fries by the pool bar (were fantastic!) and the drinks everywhere was well made. The only hesitation I have is the price of the food. It wasn't outrageous but certainly above the norm but perhaps that comes with this higher class hotel. That said, I would love an all-inclusive option but understand that may put things simply out of price range. We never used the buffets as we didn't feel the need to eat that much and so it ended up being a bit more cost effective.We did make our way into Tamarindo one day where we used a personal shuttle. It was pretty expensive at $90 for the 4 of us combined, both ways) but spared ourselves when we decided to cut things early and get the ride back when we wanted, as opposed to waiting for the shuttle's specific pickup times.The hotel was very clean and the maid did an excellent job making our room pleasant, including the nightly chocolates at turn-down that the kids loved.The beach was quite nice but more often used the pool. We rented the boogie board (that I think should have been included). We did go more wave jumping than swimming in the ocean since the flags were red all the time and the rip tide and waves were fairly powerful. If you just go in slightly and to the right of the beach entrance, you'll find it quite nice and sandy in the water as opposed to some rocky portions.The hotel is somewhat off the beaten path but in some way, that was nice and you're really only 15 min away from town.We did the horseback riding at the nearby Hacienda Panilla and that was organized by the concierge. We had great guides and both the views and the ride was fun. The horses were extremely gentle and very responsive to the lightest of direction/touch. I would have liked to trot or even cantor more but this was a nice relaxing excursion. In fact, we saw a family of howler monkeys with two mothers with newborns that you could see on their backs (no larger than the palm of your hand)Overall, I would highly recommend this hotel.
Stayed here two nights as part of the a Caravan tour. The hotel is very luxurious and beautiful. The beach is very rocky so it's not a good swimming beach. The property is part of a 4,500 acre gated community, called hacienda pinilla, with a golf course, condo, ranches, etc. I read other reviews about getting a free shuttle to the 'beach club' which hotel guests are permitted access to and have a swimmable beach. The hotel does not advertise this at all and seem very weird about giving any information about it. From what I gathered, you can make a reservation at the concierge (at least about 30 mins before you want to go) and it goes every hour on the hour. To come back, you would make a similar arrangement at the beach club and they do not collaborate or work together. They didn't appear to like that I asked about it or maybe I just had a rude interaction. I guess they want you to stay here and not spend money at the the beach club restaurants and rentals.. We chose to rent bikes, which was through the water sports desk. Bike prices were $10 for 4 hours and $20 for 8 hours. They were not very helpful with giving us trails and we ended up getting lost. But I guess I can't blame them since there are no street signs in CR or in this area. They had one mountain bike and one cruiser bike. The cruiser bike is not safe on some of the trials as it doesn't have great breaks. We did find playa langosta, which was cute. There was barely anyone there, it had wooden lounge chairs under palm umbrellas and some hermit crabs. I accidentally took one in my backpack with me so watch out. We also saw howler monkeys which riding to the path of the playa langosta. Also it started to get really hot around eleven so we only did about two hours. We ate at the Mansita for all meals since it was included in our package. It was HUGE, like crazy amount of food. We looked forward to every meal. Not sure how much it is per person.Th pool here is amazing and a real highlight to the resort. Huge infinity pool that overlooks the beach. My mom really likes her virgin pina colada at the pool, which was four dollars. Beers were about four dollars and frozen drinks about ten. You actually don't have to tip in Costa Rica since it's included, but we didn't anyways. The bathroom looks pretty, but the toilet is in the shower. Which meant the water got all over the place. Not sure if we didn't go something right. It was kinda odd. Also a lot of places in CR you can not flush toilet tissues, but you can here! He dry climate also meant bugs, but some iguanas!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast daily (buffet)
- Lunch daily (buffet and a la carte)
- Dinner daily (buffet and a la carte)
- Unlimited alcoholic and non-alcoholic beverages ordered by the glass including premium brand liquor, beer and house wine
- Land sports
- Fitness centre
- Nature walks Tuesdays and Thursdays at 9 am (time subject to change)
- 310 rooms
- 1 Buffet restaurant and 2 a la carte restaurants (steak house, Asian fusion)
- Mediterranean grill
- Snack bar
- 2 bars including, Pool bar
- 2 pools (Infinity Pool and children's pool)
- Warm and cold whirlpools
- Fitness centre
- Beauty salon
- Games room
- Gift shop
- Meeting facilities
- Business centre
- WiFi internet (fee)
- Car rental desk
- ATM Machine
- Concierge desk
- Foreign exchange
- Laundry and dry cleaning services
- 24-hour room service
- Horseback riding (fee)
- Golf nearby (fee)
- 2 queen-size beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Clock radio
- CD player/iPod dock
- Coffee maker
- In-room safe
- Iron and ironing board/Trouser press
- Maximum occupancy of 4
Resort Location Map
JW Marriott Guanacaste Resort & SpaLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Hacienda Pinilla, Playa Avellanas, Tamarindo Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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