JW Marriott Guanacaste Resort & Spa
- What's Included
- All Inclusive Features
It has the largest swimming pool I've ever seen and beautifully laid out with various arms. The hotel setting on the beach is very beautiful and the architecture includes about 8 different courtyards. The restaurant food is excellent and the November weather is magnificent. Highs were 85 to 92 with very delightful evenings. At low tide much of the beach is covered in what appears to be larger lava rocks but there is a clear opening for swimming.
We stayed at the JWM for a week in Novenber - right at the tail end of the rainy season. The resort hadn't made the swing into the high season yet, and was decidedly low key - like nothing going on in the evenings at all, all week. The pool bar shut down right after the sun set, and besides a few trinket venders and the bar up by regestration, there was nothing going on. The room we had was very nice - well maintained and loaded with posh toiletries and towels. The big private balcony with a roll down sun shade was a great place to read or people watch. The staff were uniformly nice and helpful - and always polite when we were trying to knock the rust off our Spanish. The pool is great, and you can walk for miles on the beach - just watch the tides! Know before you go: The JWM is in the middle of flipping nowhere, and it is expensive and time consuming to get into the nearest town - or anywhere - for off resort excitement. The concereige will help with transportation and excersions, but all that is extra. Generally we had a memorable week.
Excellent facilities and rooms and fantastic location with surfable waves nearby. Fortunately we visited last week and therefore fairly quiet. I'm not sure how enjoyable it would be if your visit coincided with a convention.
We stayed at the Marriott for an anniversary. On arrival, we found the lobby to be dark and check in cumbersome. The front office staff, with exception of 1 or 2 staff members, seemed disinterested and bored when we checked in.No one greeted us or even showed us where to check-in as nothing is clearly labeled. On inquiry regarding activities to do, the staff was unhelpful it best and most of the answers were I don't know answers. This contrasted with our prior visit to tabacon where everyone was helpful regardless of their designation.This was an anniversary trip for two couples and we specified this at booking and check-in. I asked if something special was offered and was told by the check-in staff that there were some amenities but we are now checking out with nothing done to acknowledge our special time. We came from the Tabacon in La Fortuna that did an amazing job of acknowledging our day. The staff there was so helpful and kind,even with a language barrier, they went out if their way to help us out even when we didn't request help.At the JW Marriot the rooms designation is confusing it best, as ocean views are partial ocean view and in our case a palm tree view. This was not specified at booking or check-in. The service at the restaurants was just so so at best with the exception of one breakfast and cocktail hour. Service was slow and we have to ask for everything multiple times. Adjustments to the menu for strict vegetarians was an uphill battle at times. The overall poor reception at the beginning of our stay left us feeling like we were imposing on the Marriot instead of being paying guests at a high end resort. Office staff needs to be retrained so be more receptive to the guests from the beginning. The people outside of the office were great most of the time. The location of the resort, is quiet with beautiful beach immediately south of the property. There's hardly a soul on the beach and the area is pristine. Transportation is very expensive to Tamarindo. If the JW Marriott is in line with the rest of the JW Marriott's then Transportation should be included in the price of the room to and from town. Currently it is $20 per person round trip to Tamarindo. It would be much more useful to have the shuttle service included in the room cost to Tamarindo. There is a Avis car rental on site which is very useful.The pool is nice and the grounds are well-maintained. This Resort has a different feel from the more commercialized resorts north of here.If you're looking for an upscale Resort in a quiet area of Guanacoste with some flaws which easily can be corrected then this is the place.
This was our third year in a row to visit JW's Guanacaste resort and it didn't fail us once again. We love this place and plan to return annually. The ocean-view rooms are unbelievable, in-room toiletries are the best, pool area is top-notch, restaurants are wonderful, and staff goes above and beyond. A few things I, as a return customer, would love to see are wet bags in the spa for swimsuits; a higher-end gift store that includes clothing, candles, etc; and steps out of the pools on the one side that doesn't have any. Other than that, we love the JW Guanacaste and can't wait to see you again next year!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast daily (buffet)
- Lunch daily (buffet and a la carte)
- Dinner daily (buffet and a la carte)
- Unlimited alcoholic and non-alcoholic beverages ordered by the glass including premium brand liquor, beer and house wine
- Land sports
- Fitness centre
- Nature walks Tuesdays and Thursdays at 9 am (time subject to change)
- 310 rooms
- 1 Buffet restaurant and 2 a la carte restaurants (steak house, Asian fusion)
- Mediterranean grill
- Snack bar
- 2 bars including, Pool bar
- 2 pools (Infinity Pool and children's pool)
- Warm and cold whirlpools
- Fitness centre
- Beauty salon
- Games room
- Gift shop
- Meeting facilities
- Business centre
- WiFi internet (fee)
- Car rental desk
- ATM Machine
- Concierge desk
- Foreign exchange
- Laundry and dry cleaning services
- 24-hour room service
- Horseback riding (fee)
- Golf nearby (fee)
- 2 queen-size beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Clock radio
- CD player/iPod dock
- Coffee maker
- In-room safe
- Iron and ironing board/Trouser press
- Maximum occupancy of 4
Resort Location Map
JW Marriott Guanacaste Resort & SpaLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Hacienda Pinilla, Playa Avellanas, Tamarindo Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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