- What's Included
- All Inclusive Features
The marvelous, open-air lobby of the Occidental Grand Papagayo transports guests with the exotic trappings of a pure tropical escape. The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled eco-diversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo. This exclusive, adults only resort where premium service meets a breathtaking location is just half an hour from Liberia International Airport.
Location: Situated in Guanacaste on the Northern Pacific coast on beautiful Buena Beach, 20 min to Playa del Coco with its restaurants, bars and shops, 30 min from the airport.
One of my favorite hotels in Guanacaste. The food here is really good, especially in The Italian. You will find a balanced combination between entertainment and relaxation. Free kayaking and snorkeling.
The hotel has a very nice environment, the beach is beautiful, the sunset, ... There are plenty of activities like walking, cycling, snorkeling, kayaking and so on, so you have the chance to get to know the surrounding area keep yourself busy all the time. At least now they serve breakfast until 11am, this is something we value very much if you stay up until late or wake early for making activities. Most of the people is nice, like Rafa, "pull it" and the lady from the entertainment, also the guy in the premium level bar and the guy a lady serving you drinks at the swimming pool (both of them always smiling and nice). Some others don't like the lady from the premium level bar, and both of the concierge (they are not helpful at all). Getting bottled water and sugar free (for example for people with diabetes) beverages is hard and they don't have many. To the hotel fellows, you can complement the offer, with fresh fruit water. The dinner and lunch are average at the buffet, it is better in the Oriental restaurant. We had an issue with the food, we were polite and even discrete to inform the hotel and they tried to fix it, what it really bothered us the most was that along with the lady that was explaining the situation to us, the hotel sent someone behind us, to listen to it, and for a reason we do not really know. If you are foreigner you can stay here, and enjoy a little piece of Costa Rica, a nice beach full of nature.
Overall we had a very pleasant stay at the Occidental Papagayo and we left very satisfied, thus the 5 star rating, but here are some positive and negative comments based on our experience here:- We got a "First Club" room and it was so nice! Very luxurious and spacious. Bed was awesome, we loved that the shades were really good and so we could sleep until very late. The view from the terrace was truly breathtaking. - All the facilities and the room were immaculately clean, everything looked, felt and smelled clean. - The hotel grounds are beatutiful, well maintained and with fantastic gulf views. It's not huge as I read in some reviews, you can walk easily everywhere, but if you prefer, there are little trucks you can call anytime and they will pick you up and take you where you want. - The beach is very nice as well, very calm and clear water. The downside is the at high tide the beach disappears. - There is no beverage service in the beach, although there is a small hotel bar nearby.- The pool is nice but small. However we never felt it crowded. The jacuzzi is great! - The beverage service at the pool is very good and constant! However, after 5pm, there is no other option to get a drink than to go upstairs to the lobby bar. There should be a bar open until late around to pool. Most rooms are far from the lobby, and after 5pm, food and drinks are in the lobby, makes no sense.- The day we got, we tried to get a pool towel at 4pm and there were gone, we had to wait until the next day. - The buffet restaurant is very small as well, we had to wait several times to get a table. We find this ridiculous, being the buffet restaurant, and it doesn't have enough capacity for all the guests. However, the restaurant is very nicely decorated and with great views. - Speaking of food, there is not a great variety of it, but everything was delicious and well made. Drinks were very good as well. - The service was fantastic. Everyone seemed to really care about us, and they gave us a very good attention every time. - The lobby bar and the disco were tiny, but the bar was very nice inside, and the disco was fun. - We once ordered room service, and the dishes were never picked up. The cleaning lady put them in our terrace, and at night the racoons (there are LOTS of them in here) were sneaking in them and almost break them. We checked out and the dishes were still in our room. - If you stay 3 nights, you can go ONCE to one of the a la carte restaurants. Probably due to the fact that, again, they are TINY. We would have liked to tried them all, but due to this restriction, we only went to the Oriental one night. It was absolutely delicious, highly recommended. In summary, this is a great resort to relax sorrounded by a wonderful scenery. Everything is small in here, but that makes it feel more cozy and personalized. It has great service, but it seems to lack enough infraestructure to accommodate and service all guests. For the price we paid ($400 for 3 nights, 2 adults), I highly recommend you to go. Just don't expect an expansive hotel with vast restaurants and food and entertainment options. Expect a calm place to relax and enjoy with your couple, and you are good to go! Totally worth visiting!
I'll begin by saying we are super easy going, very active and not overly picky eaters that went for our honeymoon. Having it only be a trip for two of us made it pretty easy for reservations, so just be aware if you are going as a larger group, they do have to maneuver tables for more than 2.The Good:- we loved the food, go to guest services AT 8am to reserve your spot at the other restaurants on site. We liked them all, the Grill being our favorite.- bring a tervais, they'll make you drinks in them for the beach but also you can get ice/ water from hotel floors.- TIP the staff! It's not mandatory but we were treated great & never waited for a drink, the staff are awesome and deserve it. We brought about $50 in small bills (5s, 1s) for the bar tenders and wait staff at the nicer restaurants.- take advantage of all the activities they have on site, we did the sunset and morning hikes, bike tour, pool volleyball, cocktail class and bingo. We had two outside excursions booked but we had a great time enjoying the free activities there!- they serve Pinot Grigio and Pinot noir - huge win for me!- the views from the main area are absolutely amazing, visit the lobby bar and hangout before dinner! (They even had live music 3 of the nights we were there).The things to keep in mind:- know when high and low tide are...for us going to the beach around 930am was optimal (especially because it rained in the afternoon) but also the beach goes away during high tide. Also, be aware of sea urchins (they have staff down there you can ask if they are out). During low tide a few people stepped on them.- you do have to do a good bit of walking around the resort, BUT they have a shuttle service you can either wait for or call to have yourself picked up.- pretty obvious but don't feed or leave food out for the animals...otherwise you'll find raccoons living on your porch.- we did the Disco one night and it was okay (we were on a time zone difference we were asleep local time around 9pm each night). If you are looking for true clubs or bars, go offsite to a local town. We didn't care for that so it did not bother us.- lunch at the main buffet was better than the snack bar by the pool...I would recommend the extra steps for the food.- bring coverups that are appropriate for being in the restaurants, you can't just show up in a bathing suit for lunch (or wet).
Overall I liked the resort.I would not go back however due to the average food, and distance one had to travel to get to anything around the resort.I was disgusted to wake from a rare rest breathing in toxic gas.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Domestic & International brand drinks from 10am-10pm
- Non-motorized water sports
- Introductory scuba diving lesson in pool
- Day & night tennis
- Fitness centre
- Spanish lessons
- Dance lessons
- Daily activities & entertainment
- Big Costa Rican theme day
- 169 rooms & suites in several low-rise buildings
- 1 buffet restaurant
- 4 restaurants, including 2 a la carte restaurants: Italian and Asian, dress code & reservations required
- Snack bar
- 3 Bars
- 2 pools
- Tennis court
- Fitness centre
- Spa & beauty parlor
- Car rental
- Scuba diving on-site (fee)
- A range of watersports available
- Internet access (fee)
Deluxe Rooms include:
- Located in bungalows
- 1 king or 2 double beds
- Cable TV
- Bathroom w/shower
- Safety deposit box
- Mini fridge
- Iron and ironing board
- Balcony or terrace w/garden or bay view
- Max occupancy 2 adults
Note: Not suitable for the physically challenged due to a large number of stairways.
Honeymooners - Receive a room upgrade (if available at time of check-in), special check-in, flower arrangement upon arrival, 1 breakfast in bed (1 per stay), 10% discount on massage services. Request at time of booking. Requires proof of marriage certificate.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Occidental PapagayoLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Buena, 485000 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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