- What's Included
- All Inclusive Features
The marvelous, open-air lobby of the Occidental Grand Papagayo transports guests with the exotic trappings of a pure tropical escape. The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled eco-diversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo. This exclusive, adults only resort where premium service meets a breathtaking location is just half an hour from Liberia International Airport.
Location: Situated in Guanacaste on the Northern Pacific coast on beautiful Buena Beach, 20 min to Playa del Coco with its restaurants, bars and shops, 30 min from the airport.
This hotel is no longer what it was. This was our favorite place for the summer vacation but since Barcelo took over, quality decreased. Charging for wi-fi is ridiculous; no towels were delivered in time; food was average; staff seem to be overworked, still very friendly.
The resort was everything we expected... clean, friendly staff, good food! Beautiful location. Lots of monkeys. Nothing fancy but a great value for price. For sure, we would stay there again. While there, check out Congo adventures only 25 minutes from occidental.
We would never recommend this resort as the food was terrible. The last time we went to Costa Rica we had good food, so we did not expect this.Hotel is nice, rooms are a bit tired, the grounds are spectacular and very well maintained.Staff was very well trained and extremely friendly, the best part of this resort.The buffet was the same ever day with only minor changes and it was cheap food. Asian looked like it was going to be great and it was awful, Italian was Ok, Grill was pretty good. The strangest experience was at the Snack Bar, here the food was exactly the same every day, but at this one location the staff acted like they did not want to give you a hamburger or the chicken wings, they were always making excuses that you could not have one now, or it was for the “big boss”. It was like they wanted to take the food home with them.The only food we enjoyed was the breakfast buffet, with fresh cooked eggs.If the food was good I would give this vacation a 4.5 out of 5 but the food made it a 3 as best. I think we lost weight on our trip.
Alex was very helpful and very personable not only at reception but also throughout our stay. We would also like to recognize Karen in Guest Services and Laura. Although we had a hitch in our reservation due to us changing dates, we were way more than satisfied with the room we were provided. The entire staff that we came in contact with were very friendly and courteous. As stated above, we would stay with you again and would highly recommend you to our friends. Thanks again!!!
We stayed in building three. The rooms were nice with plenty of room and enough closet space to unpack. We never felt crowded in our room. The staff was great about cleaning the room each day and replenishing our drinks (water, soda, beer, and coffee).The rooms stayed very cool. We had an issue with our air conditioner, but staff was quick to fix it.Everything about the resort was beautiful and serene. Laid back setting with wildlife all around. Shuttle service was offered to take you anywhere on the resort, but we chose to walk, as our walks to anywhere on the resort were very scenic.The restaurants were wonderful and served excellent food with many choices. The fresh fruit served was amazing! All staff at the restaurants, especially at The Italian and The Oriental, were very friendly and very accommodating!Alex and Omar, upstairs at the bar, are highly recommended for booking tours. They are both very knowledgeable, friendly, and very helpful! Alex was kind enough to give me his phone number in case we had any questions while he was on his day off.Although the resort is not located directly off a beach, the walk down to the beach is scenic and easy to walk to. If you do not feel like walking to the beach, they have two pools available. The upper pool is the largest pool and offers poolside activities, as well as drinks and is close to bathrooms and restaurant. The lower pool has a swim-up bar and offered a buffet. Both pools are excellent! The beach is better to explore at low tide but offer plenty of activities to engage in regardless.We highly recommend a massage. We did the welcome package of sauna, steam room, and hot tub, along with a 50-minute massage. The staff was friendly and professional, and the whole spa experience was excellent, as well.We were there for New Year's Eve, and the resort went over and beyond for making this a great experience. They had live music, various shows, dancing, and much more. Very impressive!I am sure there are parts to our experience that I am missing to report. Of course, anywhere you stay will have some negatives, but we were extremely satisfied throughout our whole stay and will definitely be back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Domestic & International brand drinks from 10am-10pm
- Non-motorized water sports
- Introductory scuba diving lesson in pool
- Day & night tennis
- Fitness centre
- Spanish lessons
- Dance lessons
- Daily activities & entertainment
- Big Costa Rican theme day
- 169 rooms & suites in several low-rise buildings
- 1 buffet restaurant
- 4 restaurants, including 2 a la carte restaurants: Italian and Asian, dress code & reservations required
- Snack bar
- 3 Bars
- 2 pools
- Tennis court
- Fitness centre
- Spa & beauty parlor
- Car rental
- Scuba diving on-site (fee)
- A range of watersports available
- Internet access (fee)
Deluxe Rooms include:
- Located in bungalows
- 1 king or 2 double beds
- Cable TV
- Bathroom w/shower
- Safety deposit box
- Mini fridge
- Iron and ironing board
- Balcony or terrace w/garden or bay view
- Max occupancy 2 adults
Note: Not suitable for the physically challenged due to a large number of stairways.
Honeymooners - Receive a room upgrade (if available at time of check-in), special check-in, flower arrangement upon arrival, 1 breakfast in bed (1 per stay), 10% discount on massage services. Request at time of booking. Requires proof of marriage certificate.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Occidental PapagayoLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Buena, 485000 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.