- What's Included
- All Inclusive Features
We had an awesome time and made new friends at the Riu We stayed at the Riu Jalisco in Puerto Vallerta and we were not disappointed at this hotel! The hotel staff, baristas and wait staff are excellent!
Just returned from 2 great weeks staying in the Riu Guanacaste, Food good all round in the self service and theme restaurants,with plenty of choices, also snacks available 24 hrs in the sports bar. all staff very hard working and polite,Sports bar is very cool inside but needs another pool table especially for adults, also could do with a dart board, also there needs to be somewhere or something put in place for teenagers at night time so the can have there own space with there own age.Entertainment on the main stage at nights was the best quality i have seen for a long time on AI holidays.We went on a few trips while staying there, booked mainly from Eric on the beach with the yellow top, and got value for money each time, you can structure your trips to suit you, and he will always ask for feed back, i have to mention the Combo trip, horse riding, hot spa, jungle water slide, lunch and zip lining in the tree tops,$100. all Guides are very knowledgable and helpful.Rooms cleaned daily with fresh towels if required and fridge re-stocked every 2 days, beer, water fanta coke, and bottles of spirits when empty.Plenty of bar staff at the pool bars, so very rarely had to wait for a drink, but i think this hotel could do with another pool for adults only, and maybe another toilet block near the beach.Also booked the Diamante zip line through Thomsons $68 PP, this is a must and you can see them Zip lining from the hotel pool area.I would defiantly return to Costa rica and this hotel
Overall, I was pleased with this resort. We compared it with Palace next to it and chose the better value. Was a good choice. Of course, there was good and not good features of this resort. 1-Cleanliness: Excellent! Rooms, restaurants, lobby clean. Always someone cleaning floors, pool area, kept clean for such big resort.2-Staff: overall good, some seemed bothered at times, others happy to help.3- Resort: vast, lush, beautiful flowers and landscaping, manicured every morning. Pools nice, plenty of chairs. Beach remote, quiet, soft sand, clear water, able to snorkel off beach and see plenty of fish.4- Photographers: at pool were awesome. Gerardo took our px at the pool and captured some great memories. He even came to the beach before sunset and took some amazing family photos! Highly recommend!5- Food: Good, nice variety. Nothing amazing, but hot, fresh, many options. Drinks good, from cappuccino to frozen drinks to fruit juices, good stuff. Toucan restaurant was awesome! Japanese restaurant was not good, some food dried and old. Plenty of open tables, yet had us and others wait for a table although it was buffett style. 3 speciality restaurants, hard to get table unless u get in line at 6:00, disappointed they could not accommodate more people.6- Amenities: My biggest complaint: NO SHAMPOO and CONDITIONER!! In an effort to pack light, I did not bring shampoo, since it is always provided at prior resorts. Body wash was in a soap dispenser in the shower. When front desk was asked for Shampoo and conditioner, no luck. Suggested to go to local store. Mini mart on resort had Shampoo and conditioner for $10 each for Loreal products... $20???!!!7- Gym- Clean, cute, machines effective but not new. All I needed for basic work out.8- Activities- Had activity staff that did some activities, but not too much to engage by 11 and 13 year old. The kids had water volleyball and polo games with other kids. Kids created their own fun. 9- Entertainment at night- we were not entertained. Overall, really good, kids really liked and they give it 5 stars, had no complaints. I LOVE Costa Rica and this resort for our family. Would recommend as a great value for all inclusive. Would agree with apple rating of 5 of 6 apples, as I have stayed in a 6 apple resort and can clearly see a difference.
Ok let's be honest if you need wifi every you go and need cell signal do yourself and others a favor stay home !!!Unplug and relax!The staff is super hard working from Sun up to Sun down !The food isn't 4 star if that's what you want stay at a Ritz Carlton.I never went hungry and if you do well that's on you not the resort ! The pool was great and pool bar team are super stars !!My advice relax and tip these hard working people and be kind to the staff and unplug !!
Had a great time at Riu. Grounds are very well kept. Food pretty good.Huge resort, so be sure to put on your walking shoes. Our greatest excursion was a catamaran cruise. Great experience .....The captain cooked dinner for us, along with great music
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Domestic drinks
- Non-motorized watersports
- Entrance to disco & casino (drinks extra at both)
- Daily activities
- Nightly entertainment
- 701 Rooms
- 3 A la carte restaurants
- 5 Bars including Swim-up bar and 24 hr Sports bar
- Zero entry pool with adjoining Jacuzzi
- Scuba diving centre (fee)
- Fitness centre
- Spa (fee)
- Steam bath & Jacuzzi
- Beauty salon (fee)
- Lit tennis courts
- Gift shop
- WiFi internet in lobby
- Conference facilities (fee)
- Golf nearby (fee)
- Horseback riding nearby (fee)
Hotel Room includes:
- 1 king or 2 double beds
- Ceiling fan
- Radio/alarm clock
- Mini-bar with soft drinks, water, beer & liquor dispenser (replenished regularly)
- In-room safe
- WiFi (fee)
- Iron & board
- Full bathroom with double sink, hair dryer
- Balcony or terrace
- Max occupancy 3 adults & 1 child, in existing bedding
Family Room includes same as above, with: 1 king and 1 double bed. Max occupancy 4 adults or 2 adults and 3 kids.
Kids Deal - Kids stay and eat free. Up to two children 12 and under in Hotel & Superior room only, limited availability.
For the Kids - Kids' pool, Supervised kids' club & playground (4-12 years) and Babysitting available for a fee.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Free Weddings & Renewal of Vows - Please inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu GuanacasteLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Matapalo, Sardinal Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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