Riu Palace Costa Rica
- What's Included
- All Inclusive Features
What a great hotel! The buildings and grounds are impressive and they are tastefully decorated! Our room was so spacious and luxurious, with a wonderful terrace with ocean view! The food was always extremely good and you can feed an entire army in there! But the best of all was the service, specially from the animation guys! Big kudos to you! Overall our experience was amazing, with have no complaints at all and we highly recommend the Riu Palace to anyone! Is totally worth it: relax, eat and enjoy like there's no tomorrow!
I read to reviews before booking and leading up to the trip. So I want to start with everyone has different expectations. A quiet trip to the Tuscany region of Italy with amazing food can't be compare to a large scale all inclusive. What is caviar to some could be bird dropping to others. What is incredible to me, might be low class to others. so with that...I will start with the worst. on two separate nights we ate in the Papygayo steak house. On the first night my daughter and I had slight symptoms of food poisoning but felt fine the next morning. I didn't feel the need to say anything. However, two nights later we all got food poisoning much worse. We wound up sleeping in the room most of the next day. Between the 3 of us we tried 5 different meals and there was no commonality between what we ate and getting sick. The manager was apologetic and offered us chicken soup.Besides the steak house, the food at the restaurants was just 'OK'. It was not up to my standards even for an all inclusive. It is sad to say the Arenal buffet was the best. On a positive, we never had a problem getting into them like so many on here mention. We enjoyed the 24 hour snack room and the cappuccino stand was nice but found the day time servers (two ladies) rude. It felt like your were a bother to them. Besides them everyone else was very nice.The rooms are a bit blah. They are clean and they do a good job on keeping them that way. There is a slight damp smell in them but nothing that bothered us.The rest of place is a nice. I actually preferred the style of the next door Riu but overall I can them decent grades for layout, cleanliness and design.The pools are nice and yes there are tiles missing from spots. Little details like this are the difference in my mind form shining and being just "OK". The entertainment at pools was amusing and we always found good seats. We never felt crowded. For the most part people were nice and polite.We booked jet ski's on the beach from the unaffiliated people. We had a great time. Everyone on the beach looking to sell you something are very polite and don't harass you. We booked our ATV through the hotel and two of site excursion with GetLostInCostaRica (highly recommend).The nightly shows ranged from aweful to fun and were more of a time filler. I wish there was more to do at night. We felt the need to have pool tables, more ping pong tables (we found one), etc. Even some fun board games.Drinks were tasty in a sugary way but always lacked any alcohol amount that mattered. I doubt I would go back as I found the Westin all inclusive could be booked for similar amount or even the non all inclusive JW marrtiot.Enjoy your stay. not as bad as some make it out yet not up to my standards.
Very nice isolated resort, very clean rooms, very nice helpful staff from in to out. We had great time, enjoyed the variety of delicious food in the two buffets, the specialty restaurants were not as good. My youngest daughter, 19, got what she thought, food poisoning at the last night Aug. 4, we all had dinner together in the buffet, maybe she ate something we did not eat from it, not sure, plus she has sensitive stomach , hopefully no one else got sick.
If you are looking for a relaxing getaway RIU is definitely the place to be. The resort is beyond beautiful. The rooms are big and clean. The staff is very helpful and accommodating. The food was good, and the drinks even better, so many options and choices. Definitely a must see!
First trip to Costa Rica. Great Resort - very clean, great food, beautiful pools, swim up bar, fun shows in evening, family friendly. We walked to beach and spoke with Marco Polo to book excursions. He is super friendly and knows all details about all excursions, and his English is excellent. His prices are cheaper than through resort. He arranged for private transportation at no additional fee. We got VIP treatment without the VIP price. Luis was our guide and I can't say enough nice things about him. Friendly, polite, great English, and provided so much info. Luis knows everyone and got us to front of line everywhere we went. We did Buena Vista excursion and rode horses near volcano, did water slide on mountain, mud treatment, sauna, hot springs - such a fun day. And Luis also took us on riverboat expedition where we saw crocodiles and white face monkeys came on our boat. Great vacation and great memories largely due to service from Marco Polo and our guide, Luis.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus 24 hour snacks
- All drinks 24hr (domestic beer and cocktails, select international brands)
- Table Tennis
- 1 introductory scuba diving lesson in the pool
- Daily activities
- Evening entertainment
- Nightclub: Complimentary entrance, drinks are not included.
- 538 Rooms
- 4 Pools
- Spa (fee)
- 5 Restaurants, including: 1 Buffet and 4 a la Carte
- 1 Patisserie & ice cream parlor
- 5 Bars
- Free WiFi
- 5 Conference Rooms (fee)
- 24 Hour Front Desk
- Casino (fee)
- Tennis Court
- Water Sports
- 1 King or 2 Double beds
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Satellite TV
- Turn Down Service
- Iron & Ironing board
- Liquor Dispenser
- Coffee Maker
- Radio alarm clock
- 110 Volt
- Mini bar (restocked daily)
- Hydro-massage tub
- In-room safe
- Living area with sofa or sofa bed
- Free WiFi
- Maximum Number of Adults 3; Maximum Occupancy 4
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace Costa RicaLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Matapalo, Sardinal Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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