Riu Palace Costa Rica
- What's Included
- All Inclusive Features
This is a great resort, so good it’s our second time visiting. The staff is amazing and I mean amazing from the gardeners to the managers. They all work very hard to make each guest feel welcomed. Food: There are all kinds of variety, from hamburgers to the Costa Rican typical dish (rice, beans the works). We became friends with the restaurant manager Ana and she works super hard to make sure everyone is satisfied with their meal and service. Room: the room was very nice. The room service was on point. They clean everyday and I mean clean. The only complaint I have is the bed was uncomfortable and so are the pillows but that would need to be the company reinvesting in mattresses and pillows. Pool: there are 4 big pools that are kept very clean, since the pools are all big they are never crowded.Bars: GREAT! Service at its finest. These guys and gals are awesome. Especially our preferred bartenders at the pool Alonso and Cesar. We asked and they kept it coming, each time made right. Do I recommend this place? After reading this I think you know there will be a third visit.
We stayed at the Riu Palace Costa Rica in late September for two weeks. The Hotel is typical Riu which is not a bad thing e.g friendly staff, well kept gardens, nice pools and a sandy beach. There are a variety of restaurants however, we enjoyed eating in the Japanese restaurant. During our stay there was a full on storm that lasted 5 days, it was so bad we were unable to leave the hotel. However the staff could not have done more to keep us all entertained - great job!! Also the night time entertainment was second to none, the best we have ever come across on holiday - especially the Michael Jackson tribute show. Although we did not get to see as much of Costa Rica as we would have liked to, because of the bad weather we still had an enjoyable holiday. Thanks Riu
We are now waiting for the shuttle to take us home from this wonderful magical place. Now first... I have no idea what all the negative comments are about this resort is top notch. The staff are amazing a special shout out to OSCAR he went above and beyond anything I could have ever hoped for. The servers are incredible. They are right on the ball with drinks and cleaning of plates. Paula and Kenneth were wonderful.The food even the pickiest of eaters can find something to eat. We never went hungry. We were happy with the buffet. There were so many different amazing choices. It's fun to sometimes step outside your comfort zone.The pools were beautiful! There is a pool for all kinds of personalities from the partier to the relaxer. You won't be disappointed.We did a few excursions and they were all worth every penny. We went to John Wayne from Alex on the beach. He set us up with everything we wanted for a very good price. Look him up. He is located in front of the beach sitting in the sand there is a white sign in front of him.All in all this was the best vacation I have ever had. Please dont hesitate to come here. We will definately be back..hopefully soon.
Firstly I would highly recommend visiting Costa Rica. Great country and people. You should also explore the country as much as you can. We did a 2 day trip to Arenal/Monteverde,a day trip to Nicaragua, zip lining etc at Diamante and a private boat trip with snorkelling etc off the beach. All were great! I would highly recommend John Wayne on the beach for your trips. Lovely guy and cheaper than TUI. Photo below. As far as the hotel is concerned I would firstly explain that I have visited on numerous occasions the Riu Palace in Agadir and cannot help comparing the two as I believe that the brand should be the same wherever you go. The staff and service at the hotel is generally warm and friendly and special thanks must go to David in the bar and Cristina and Branly in the buffet. Check in was fine and the room was nice although a little strange to have a bath next to the bed! Maid service was great too. Should you wish to watch TV there are only 2 channels in English. CNN and Fox News which seems to be solely about US politics. Not a big deal but it was strange that when visiting Arenal they had other English channels!! We ate at 3 of the speciality restaurants. Italian was ok, Japanese was a little better and the steakhouse was excellent. It took 3 visits to get a table there so get in early! Also it was closed on 2 nights which I don’t understand!! Buffet was very hit and miss with lukewarm and dry food on occasions. Breakfast was ok but did not really enjoy lunch or dinner. Pool area lacks shade at certain times of the day and the sun beds are uncomfortable and cheap compared to Agadir. It does get noisy in the afternoon and turns in to a club hotel in my opinion rather than a Palace. Also some guests think it’s ok to play their own music loudly round the pools. Management should sort this out! Waiter service for drinks around the pool is good. Shops available in the hotel grounds but be warned as their prices are at least double of anything outside. Gym looks good but when using it found it just about ok as there were missing and damaged dumbbells and no Olympic bars. Plenty of cardio equipment. Hotel is out of the way so a long taxi ride should you wish to visit a restaurant outside. We did take the water taxi to Coco beach one lunchtime ($20) to have a look around and lunch which was worth the trip. Beach is very average but beware of the sand flies which eat you alive!! We are advised that they are around between May and November. If you are a smoker be aware that there are strict rules in Costa Rica. Only places you are allowed to smoke in the hotel are either at the beach or a small area which for some weird reason is next to the gym!!! Would have liked to give this hotel a 4 but could not as there are too many areas for improvement. It was just about ok but would unfortunately not return.
We stayed at the Riu Palace from the 1st to the 15th November. On arrival we were allocated our room 2113 very quickly and was impressed with our room (rainforest view) it is a bit odd having an open plan bath in the room, but you soon get used to it being there (top tip - you only need a little bit of shower gel to get loads of bubbles!!) The hotel is modern with tasteful decor throughout and the swimming pools are warm which is so much nicer than a bracing cold one. We ate at all of the A la carte restaurants apart from the Japanese one and went to the Italian one twice as it was so good, but was disappointed with the steakhouse for both the service and the food (they got my order wrong and when I eventually got the lobster it was very dry) Great service from Barnley and Gina in the Arenal restaurant who always were attentive and showed an interest in what we had been doing. Also thank you to Enrique for delivering our drinks to us at our sun loungers!If you want to experience wildlife and culture this is an ideal location and certainly wasn’t disappointed. The only concern that I have is the lack of toilet facilities in the pool/beach area as there is only one at the restaurant near the beach, as it’s a long way to run if you’re on the beach!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus 24 hour snacks
- All drinks 24hr (domestic beer and cocktails, select international brands)
- Table Tennis
- 1 introductory scuba diving lesson in the pool
- Daily activities
- Evening entertainment
- Nightclub: Complimentary entrance, drinks are not included.
- 538 Rooms
- 4 Pools
- Spa (fee)
- 5 Restaurants, including: 1 Buffet and 4 a la Carte
- 1 Patisserie & ice cream parlor
- 5 Bars
- Free WiFi
- 5 Conference Rooms (fee)
- 24 Hour Front Desk
- Casino (fee)
- Tennis Court
- Water Sports
- 1 King or 2 Double beds
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Satellite TV
- Turn Down Service
- Iron & Ironing board
- Liquor Dispenser
- Coffee Maker
- Radio alarm clock
- 110 Volt
- Mini bar (restocked daily)
- Hydro-massage tub
- In-room safe
- Living area with sofa or sofa bed
- Free WiFi
- Maximum Number of Adults 3; Maximum Occupancy 4
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace Costa RicaLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Matapalo, Sardinal Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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