Westin Golf Resort & Spa Playa Conchal
- What's Included
- All Inclusive Features
Like you, I read Trip Advisors prior to booking a hotel for our getaway. The overwhelmingly majority say great things about their experience with the Westin at Playa Cochal. We are in the group. But it boggles my mind when I see a review laced with negative comments. I wonder if they had just clicked on the wrong site but really wanted to review Motel 6 on Rt. 66 in the good ol USA. Maybe they are the type that nothing, and I mean nothing can please them. Our stay was perfect....perfecto. The" lead dog" shall you say are the people....highly trained, highly attentive and highly friendly. They simply can't do enough for you. They remember your name. The so called extras are just the normal to them. Applause to the GM for his leadership in creating a team of people that are extraordinary including Andrea , her fiance, "handsome" David, Alberto and John both assigned to the Royal Towers and at your beck at call. The grounds are pristine as are the your rooms. Great showers, even. We were treated to three days of entertainment by the holler monkeys high in the trees. Don't know where they went after the three days, but if you can see them while you are there, you will be amazed at their feats and falls. They make up a menagerie of wildlife, along with crocodiles, beautiful birds, iguanas (considered the ugliest animal in the hemisphere) racoons, sloths and yes, a bunch of lovable cats who just wander around the complex as if they are in charge. The adult pool was a great place to relax. Here is some quick things we learned.We took some trips which turned out ok. Some trips are a little long and travel over unpaved and bumpy roads. The 20 buck massage by the beach was great, according to the Mrs. The people of Costa Rico, not just the Westin workers are very friendly. The country is safe. It's dark (but safe) at night so take a small flashlight even though the Westin provides one in the room.Your ride from the airport to the Westin will give you a snapshot of the country and some of its poverty. But when the bus hits the entrance of the Westin, you will forget everything and spend a number of glorious days just " chillin", eating, sunning, swimming, consuming and forgetting everything and I hope that non descript stay you had at the Motel 6 back on Rt. 66. Pura Vida!!!
Our stay at the Westin was fantastic. The food, pool, and service were always great, as well as the location of the hotel. The number one thing that stood out was Bryan Bustos, the bar tender at the Imperial Bar. He went above and beyond to make sure our stay was fantastic, and that he gave us the highest level of service. Bryan is a huge reason why we had a great time, and why we would come back to this hotel.
We stayed in the Royal Beach Club section and had a fabulous time. The adults-only pool was amazing and extremely clean. The swim up bar was great. The service, from the room and hotel staff to the restaurant staff was exceptional. They were always ready to serve. We loved all the different restaurants and we experienced 8 of them. We had fun Kayaking one day and hanging out in the gorgeous pool the other days. It was such a relaxing vacation. I highly recommend this hotel. They were extremely accommodating.
After looking literally for months to find the perfect place to celebrate our 20th anniversary, my husband found the Westin Playa Conchal and it was without a doubt the answer to all our dreams of a perfect tropical vacation. There are so many wonderful aspects to this resort:--The grounds are simply spectacular. We loved the trees, flowers, pool, restaurants, monkeys, coati, birds, little crabs, and iguana--they all contributed to making us feel we were in a glamorous location but still getting a little bit of jungle, as well. The ocean here is just wonderful--the water was just warm enough and the beach was never, ever crowded. We could sit right in front of the hotel access entrance and have a few people around us, or walk a few hundred feet either direction and practically have a private beach. It was unbelievable. The pool is wonderful, as well, beautifully landscaped, so large it was never crowded, and we never had trouble finding a spot to sit quietly.--The food is really quite good. This was our first all-inclusive and food quality is important to us, and we were, for the most part, really impressed. Cauri and Mangler were excellent and Faisanella was pretty good. Bamboo was the least impressive of the a la cart dinners we had--the sushi was pretty underwhelming and the main courses were generic. The spring rolls were good, though. We enjoyed the breakfast buffets--there was always something good and plenty of choices. We did one night at Mitra and it was actually one of our favorite dinners--it was their Latin flavors evening and we filled up on Chalupas and tortilla soup that were really delicious. Don't be afraid to go to the buffet at night--it's got lots of good foods and it's actually kind of nice to have one night that isn't as formal for dinner, and we had a wonderful time tasting lots of different options. I was actually most surprised at how delicious the lunch options were. We had wonderful salads at Spirula, the avocado pizza was amazing, and the burgers and quesadillas at Caracola were awesome, as were the fries and onion rings. Pool side food can be very underwhelming and totally greasy, and these were delicious and well-prepared, lightly fried and good servings. We emailed in advance about reservations and they very kindly arranged our first night, and seriously, making the rest of the reservations was not even remotely a problem, and we even changed a couple of ours midweek. The reservation system really isn't that difficult to navigate. --Drinks were really great. I loved the Dirty Monkey and the margaritas. What was especially nice is that I drink alcohol but my husband doesn't, and he gets a little bored if the only options are soft drinks or sparkling water. The Westin bars offered clever and delicious choices for non-alcoholic drinks, and they would make him basically anything he asked for. He had non-alcoholic mojitos, daquiris, coladas, the "Clean Monkey," and lots of fun drinks. It was the most fun he's ever had trying lots of different flavors for drinks and we really appreciated that he wasn't relegated to just Pepsi for a week. That's a huge plus for us!--Service--WOW. I cannot even begin to say enough positive things about literally every single person we encountered at the Westin. These people are hard-working, warm, sincere, kind, and on a mission to make sure you have the absolute best possible vacation you can possibly have. We weren't even in the Royal Beach Club, and I can't imagine that it would be possible for the service to be any better anywhere. Every waiter was kind, personable, eager to please, and delighted that we had to come to visit their country. There is a real sense of pride in Costa Rica that I thought was wonderful, and everyone we talked with wanted to tell us about their favorite places to visit and things to do. Everyone was wonderful, but I have to mention specifically Sylvia, who was the smiling hostess at several of the restaurants, who knew our names and was so welcoming. One night we had a medical emergency come up with one of our sons back at home that we were dealing with over the phone, and had to leave the dinner in kind of a hurry. The next night, she FOUND US at our restaurant (where she wasn't even working!) to come see how our boy was!!! She made us feel so well taken care of and we will always remember her fondly. I passed by Mitra one night during the week before dinner started and I saw the staff meeting together as if they were a sports team in the locker room before a big game. I realized they take every single meal seriously--even just Thursday at the buffet--and that the staff understands their role in making the experience lovely for their visitors. They pampered us, smiled, seemed to enjoy themselves, and it was inspiring and wonderful. The Westin shines in this area.--Amenities and excurions--We borrowed bikes, boogie boards, fins, and kayaks from the folks at Swiss Travel inside the gate, and they were always friendly and helpful. Very sweet guys and never had to wait more than a few minutes to borrow anything. These were great to have onhand for guests.--We used Erik Garcia who works right outside the gate to the beach to book surfing lessons in Tamarindo with Pablo and Erik also set up a truly amazing, best-ever snorkeling expedition with a young man named Emilio out at the islands to the northeast of Playa Conchal. Emilio brought up an octopus and puffer fish for us to touch, and took us to where the snorkeling was truly spectacular. It was just my husband and I and Emilio, and you couldn't have asked for a better excursion. Erik Garcia is a truly amazing guy. He is incredibly hard-working, dedicated to offering his customers the best possible experience possible, and a real gentlemen businessman. He clearly knows his stuff, knows when the conditions will be best, and knows the locals to contact to give his customers everything they want. We loved just visiting with him and hearing about his experiences, and we observed him working and talking with others on the beach, always so professional and helpful and respectful. He will give you the experience you want, for an entirely fair price, and you will be thrilled with what he offers you. The snorkeling trip he arranged for us with Emilio was easily the highlight of our trip, and we can't recommend it enough. Take the excursion!!! It's amazing and you will be so happy you did it! I heard only good things from other guests about their trips with Erik, as well--fishing, ATVs, horseback riding...He is the best, and he will help to make your trip to Costa Rica even more memorable. We are so grateful for his services! --A couple of random thoughts responding to other reviews I've read on here: No, there's not a lot of nightlife, but we liked that. This isn't a club scene hotel. There are a couple of bars if you want to go out late, but you can also just walk the gorgeous grounds, sit on the quiet beach, or go back to your room and listen to the jungle at night. And we actually thought the lighting was perfect--the paths were lit just enough to see safely around, but not so bright to block the stars or ruin the ambiance. We loved the quiet nights. Additionally, I loved the attitude of this place. It felt safe and you know there are rules, but you never felt like the staff was about to tell you not to stand somewhere or demand you follow a really strict time schedule. We've been on European cruises where you feel a little bossed around by the directors, and the staff here always was relaxed but helpful. I think it's the pura vida!!--Cons.....There are so few, tiny little things we might complain about, but we did find the door to our room that entered into the adjoining room was pretty thin, so we often heard our neighbors talking. The doors should be heavier weight between rooms so you aren't hearing your neighbors loudly even when they're just talking. We stay in a lot of hotels and we were kind of surprised at how thin those adjoining doors were. We were awakened every night we had a neighbor. We also might suggest a towel station closer to the beach entrance, and we might have liked to have been able to borrow bikes until at least 5:00, as 4:00 seemed a little early to close that down. But seriously....those are small things compared to the truly spectacular overall experience we had.We will be recommending the Westin Playa Conchal to everyone we know, and can only hope we're lucky enough to find ourselves there again someday. We loved everything and we cannot imagine a more amazing experience. It was restful, beautiful, luxurious, calm, and enjoyable in every way. Pura vida!
We spent 10 nights here ending on 15th November 2017. We had an excellent time and I must say the staff were all really friendly and helpful and genuinely seemed delighted to see you. The room was a junior suite with 2 large beds and a lounge area with small sink/fridge and coffee maker. The mini bar was stocked with beer every day...and soft drinks. Some miniature spirits too. The bathroom was a good size.There were more sun loungers than people which was excellent. We were there a a quiet time of year but then a large corporate group of 500 arrived. This made the resort busy but not overly so. There were still plenty of sunbeds.There were 8 different restaurants and the food quality was outstanding in every one. The bar offered a wide choice; especially if you were in an upgraded package as we were. This just gave you premium spirit brands though and some reserved areas around the pool.Which leads nicely into the only real grumble I have about our stay. We were on the upgraded package which gave designated areas for you, shown by different coloured wrist bands. Unfortunately the staff did not police this well enough and while some were politely asked to move and did so others were not asked to move on or refused...on the grounds that "my friends are here legitimately so we can be". Well no, in my view the "friends" can go anywhere while you cannot, so it is the friends who should move out of the reserved area not you move in. I tweeted Head Office about this and some action was taken but not enough actually on the ground. Nothing changed. Similarly, you have a dress code in the evening of no tee shirts or sleeveless tops. Well enforce it then. It is not good enough to have rules and ignore them or to be sloppy around who is allowed in what area. Management needs to sort this out properly
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Snacks daily
- A la carte dinner (reservations required)
- Domestic and international drinks
- Use of bicycles
- Daytime tennis
- Horseback riding
- Non-motorized water sports including snorkeling, kayaking, sailing, windsurfing and boogie boards
- Use of gym, sauna and whirlpool
- Exercise classes
- Daily activities for children and adults
- Nightly entertainment
- 420 rooms in 39 two-storey buildings
- 3 pools with large, freeform pool
- 6 bars including, Swim-up bar and pool bar
- 7 Restaurants, 5 a la carte: Asian, Italian, Caribbean, International
- Tennis courts
- 18-hole championship golf course and pro shop
- Golf academy
- Kid's mini-club
- Spa (fee)
- Water sports and scuba diving
- Rock climbing wall
- Souvenir shop
- Beauty salon (fee)
- Shuttle throughout property
- Internet access in Club Lounge
Junior Suites include:
- Spacious and luxurious sitting area
- 2 doubles or 1 king bed
- Full bathroom
- Wet bar
- In-room safe
- WiFi (fee)
- Balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 children
For the Kids - Kids Club for ages 5-12 and Baby Club for ages 0-4. Babysitting available for a fee.
Honeymooners Receive a bottle of wine, fruit basket and room upgrade (subject to availability). Reserve at time of booking. Marriage certificate required upon check-in.
Wedding Packages - Are available. Inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Westin Golf Resort & Spa Playa ConchalLiberia,Costa Rica
- Hotel Contacts
- Extra Info
Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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