DoubleTree Resort by Hilton Hotel Central Pacific
- What's Included
- All Inclusive Features
We had a lovely week in Puntarenas at the Doubletree. The rainy season was not as rainy as we feared and it was delightful. Costa Rica is an incredible country with so much to do and see. The location worked out well for us. The view from the rooms was outstanding, the staff was very accommodating. It made for a lovely vacation
Check in was nice. People were friendly as a whole. Maids did a nice job keeping rooms clean etc. Restaurant- Always nice welcome and seating. After initial water and drinks given, no one ever ask if they can help you with another drink or water etc. You had to always ask and get attention to do so or just get yourself. It was as if initial service good and then they just forget about you except to take your plate. Also, when taking plates, if you are going to take the silver ware at an all you can eat buffet, please bring more silverware! Not once did this happen and had to always find someone to get more. The first day we were there and went to snack bar. Honestly one of the weirdest and not good experiences I have ever had at a hotel. As the cooks did not speak any English (odd considering menu in English as well as Spanish) it was difficult. I understand we are in a Spanish speaking country. Finally ordered a cheese burger as did my son to make it easy as anything else seemed to just be difficult. I have never ever had a cheeseburger given to me with the burger and then a piece of american cheese IN THE WRAPPER, placed on top of the bun cold! Bartender at poolside in main area- I asked for a Mojito. I literally watched him place the soda water and lime parts in with no fresh mint mixed and put NO ALCOHOL in and give it to me! Stephen - Poolside server Premium area. He was the nicest and best staff person at the hotel without a doubt!! He was very friendly, genuine, and wanted to help however he could. Besides Stephens help the weakest drinks I have ever had- Honestly watered-down - really not acceptable. Food at restaurant was fine. Breakfast very good. Lots of little issues such as broken tiles, chipping paint etc. Needs updates and improvements. This place could be awesome. But as it stands now, it needs some help. Beach area- Forget it. If you stay here, go to other beaches. I hate writing poor reviews, but this place could be SO MUCH better with just some simple easy to fix things done. Not what I expected from a Doubletree.
Do not miss this country...the land itself is magical and the people are warm and welcoming... the Hilton resort was beautiful and the staff was incredible!!! We would visit again in a heartbeat...what are you waiting for, book now!
We went another couple and had a great time. This resort is definitely family oriented, so if you're looking for a party atmosphere this is not the place. The stafff is extremely nice and accommodating. I definitely recommend upgrading the room to premium service. This included acess to a private pool, poolside service, fancy dinner and champagne etc. and these rooms have better views. The breakfast is awesome. I highly recommend going to he spa ! So serene, peaceful and professional. We Also got engaged here so I'll never forget this resort ;)
I stayed there with my boyfriend for two nights in August (off season, one weekend night one week night). the Staff was super friendly, from reception to the cleaning staff.We stayed in a bottom floor room in the first building, the balcony opened up directly to the beach, but do not leave your room from that door, you can't close it from the outside...the room was clean, I would like them to have dark set of towels (cosmetics/makeup towels) since they complained that I got some makeup on the white towel... :(the food was OK not super varied, but OK, if you go during the weeks it's great, otherwise people will bump into each other trying to reach for the food. during non-normal food hours they have a snack bar that server burgers fries ant Pizza which was ok... I got caught by a team trying to sell us time shared vacation and lost about 2 hours of my time ( my fault) they showed us one of the "fancy" apartments and it was dirty, old and smelled like mold. so don't stay there.the pools are varied, large and clean, even with a ton of people inside you will find a quiet spot.To walk on the beach you should bring shoes, and I don't think anyone gets in to the water, since its very dark and lots of huge waves.all in all it was a good stay, I don't think i'd stay again, I think after being there 2 days you've seen it all.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinner with reservations
- Daytime snacks
- Domestic drinks
- Snack bar/Fruit bar
- Non-motorized watersports: surfing, boogie boards, kayaks
- Fitness room and aerobics
- Daily activities at pool and beach
- Chaise lounges and towels
- Kids club (4-12 years)
- Live nightly entertainment
- 404 rooms
- 3 Restaurants, 2 a la carte: Italian, Seafood
- 4 Bars
- Snack bar
- Fruit bar
- 4 Pools
- 2 Tennis courts
- Water sports centre
- Fitness room and aerobics
- Gift shop
- Internet access (fee)
- Kids club (4-12 years)
- 2 double beds
- Cable TV
- Safety deposit box
- Bathroom with shower
- Internet (fee)
- View of the garden, pool, or ocean.
- Max. occupancy 3 adults or 2 adults & 2 children
For the Kids - Kids club for children 4-12 years, babysitting (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
DoubleTree Resort by Hilton Hotel Central PacificPuntarenas,Costa Rica
- Hotel Contacts
- Extra Info
El Roble 171-400 Puntarenas, El Roble, Puntarenas 5400 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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