Barcelo Palma Real
- What's Included
Jennifer Zuñiga was so helpful and friendly during our stay. She went out of our way to ensure that we had food that was vegetarian. Her excellent service is the reason we will remember this place. Thank you!
Great hotel, we just stayed one night before leaving for our next location, but we liked it. There is a construction site outside so if you want to sleep through out the night make sure to get a room facing another way.
The absolute worst hotel I have ever stayed at while traveling. It is a scam and I have never felt so unwelcomed and so uncomfortable at any other place I have stayed it. It was clear that this staff, specifically the night staff did not want us to be staying at this hotel. As we watched other tourists being dropped off at their hotels, staff greeted them warmly. When we were dropped off we did not even get a hello when walking into this hotel. Night staff was extremely rude and acted as if we were bothering them any time we needed their assistance. This hotel uses A LOT of false advertising. The room came with a pre answered survey in which the hotel gave themselves all excellents, when in reality this place was atrocious. Airport shuttles are not free, the free wifi is absolutely AWFUL, the rooms are not as pictured, and this hotel is not close to the san jose airport. The bathrooms were disgusting, there was hair left over from the previous guest. After the concierge told us that we would not be charged for our airport shuttle, I checked my credit card statement the next day and I was charged. Disappointed with this hotel is an understatement. Even with a “do not disturb” sign up, it was clear that our belongings had been moved and someone was in our room. Every night after 10PM there was loud drumming and banging, to the point where my friend and I were unable to sleep. Would not recommend to anyone who is not fluent in Spanish-or really anyone in general. I will NOT be returning to Costa Rica after having such an awful stay at this dump.
I booked a one night stay here through Travelocity where the hotel was listed as being located 0.13mi from the airport (it's really over 7km from the airport, which is about 30 minutes in San Jose morning traffic). For an early morning flight, airport proximity was important. After searching for the hotel for an hour (due to Travelocity's inaccurate address listing and the hotel front desk not knowing what street they were on), we finally arrived, starving after a 5 hour drive from the Caribbean coast, as the restaurant was closing. No problem, we went to the casino for food and settled on the chicken quesadilla which wasn't bad for the price (or maybe we were just starving). All in all, the hotel is fine, a solid 3 stars. The rooms were clean (bathtub could use some touching up around the grout/caulking); for the price, I'm not complaining. The breakfast was good, more options than most American continental breakfasts.I don't see myself staying here again, but more because I'm not looking to stay in San Jose for anything other than to get to an early morning flight -- and then I'll be sure to book closer the actual airport.
We only stayed the night on our Costa Rica tour and had a very early breakfast. That was nicely fixed and very good too. The room was clean, sober and with comfy wide beds. So I would gladly return. Not much more to be said.....
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 67 rooms
- 1 A la carte restaurant (International)
- 1 bar
- Exercise area
- Gift shop
- Meeting facilities
- Business centre
- Internet station (fee)
- Live entertainment (from Monday to Friday in the Lobby Bar)
- Room service (fee)
- Laundry services
- Open-air Whirlpool
- 2 double beds or 1 king-size bed
- 1 bathroom with shower only
- Air conditioning
- Cable television
- In-room safe available for a fee
- Wireless Internet access
- Max occupancy: 3
Honeymoon Bonus - Receive a bottle of sparkling wine, fruit basket, room upgrade (subject to availability), dinner for two once per stay, and breakfast in bed once per stay. Marriage certificate dated within the last 3 months is required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Barcelo Palma RealSan Jose,Costa Rica
- Hotel Contacts
- Extra Info
AV 9 Calle 50 Sabana Norte, San Jose 250 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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