Barcelo Palma Real
- What's Included
From the minute one the treatment of all the staff is exquisite and personal with all the clients, they take great care of the details. 100% recommendable to be a few days by the Capital. Hotel designed by travelers and for travelers. Spacious and new rooms Free Wifi Excellent location Friendly staff Breathtaking breakfasts Great decor Reasonable prices. I have stayed two nights at this hotel and it has been an amazing experience. The best hotel I have ever been to. It is different from the others, it can not be explained, you have to go. No complaints at all. I will certainly repeat, hopefully soon. The workers all of 10, many thanks for all awesome 4 star hotel hopefully and many hotels will notice them. Customer care making maximum stay at either of the most spectacular so I just want to thank you and very sure that I'll my time in San Jose Costa Rica.
Have stayed at this hotel in the past due to the free transportation from the airport to the hotel. This time, the transportation from the airport was wrong and would only allow 1 person and not the 3. Thankful for my friend who lived there to help translate. We ended up taking a cab to the hotel. Prior to leaving the airport too found out our hotel night was cancelled, I had cancelled a prior Orbitz night stay which in return cancelled the night I was really staying. They did get us a room. Thankfully I keep all the emails and the hotel did reimburse us for the taxi ride, but never offered a discount for the time spent waiting at airport. My friend ended up having to stay with us due to delay at airport and the hotel charged us $10 more for her. Room nice and clean. Breakfast was traditional breakfast but choices not as good as the last time. Probably look into another hotel next time. Staff not as friendly this time as last.
Jennifer Zuñiga was so helpful and friendly during our stay. She went out of our way to ensure that we had food that was vegetarian. Her excellent service is the reason we will remember this place. Thank you!
Great hotel, we just stayed one night before leaving for our next location, but we liked it. There is a construction site outside so if you want to sleep through out the night make sure to get a room facing another way.
The absolute worst hotel I have ever stayed at while traveling. It is a scam and I have never felt so unwelcomed and so uncomfortable at any other place I have stayed it. It was clear that this staff, specifically the night staff did not want us to be staying at this hotel. As we watched other tourists being dropped off at their hotels, staff greeted them warmly. When we were dropped off we did not even get a hello when walking into this hotel. Night staff was extremely rude and acted as if we were bothering them any time we needed their assistance. This hotel uses A LOT of false advertising. The room came with a pre answered survey in which the hotel gave themselves all excellents, when in reality this place was atrocious. Airport shuttles are not free, the free wifi is absolutely AWFUL, the rooms are not as pictured, and this hotel is not close to the san jose airport. The bathrooms were disgusting, there was hair left over from the previous guest. After the concierge told us that we would not be charged for our airport shuttle, I checked my credit card statement the next day and I was charged. Disappointed with this hotel is an understatement. Even with a “do not disturb” sign up, it was clear that our belongings had been moved and someone was in our room. Every night after 10PM there was loud drumming and banging, to the point where my friend and I were unable to sleep. Would not recommend to anyone who is not fluent in Spanish-or really anyone in general. I will NOT be returning to Costa Rica after having such an awful stay at this dump.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 67 rooms
- 1 A la carte restaurant (International)
- 1 bar
- Exercise area
- Gift shop
- Meeting facilities
- Business centre
- Internet station (fee)
- Live entertainment (from Monday to Friday in the Lobby Bar)
- Room service (fee)
- Laundry services
- Open-air Whirlpool
- 2 double beds or 1 king-size bed
- 1 bathroom with shower only
- Air conditioning
- Cable television
- In-room safe available for a fee
- Wireless Internet access
- Max occupancy: 3
Honeymoon Bonus - Receive a bottle of sparkling wine, fruit basket, room upgrade (subject to availability), dinner for two once per stay, and breakfast in bed once per stay. Marriage certificate dated within the last 3 months is required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Barcelo Palma RealSan Jose,Costa Rica
- Hotel Contacts
- Extra Info
AV 9 Calle 50 Sabana Norte, San Jose 250 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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