Barcelo San Jose Palacio
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- What's Included
Location: Hillside, 5 min to downtown San Jose, 15 min from the San Jose airport.
There is a weird concept that has not settle in CostaRican's minds,"the customer is right"I got to the place I see the sheets not really to my liking and I have to talk to around 4 people before I get someone to redo the sheets, PLEASE, well that was it, the rest of the stay was an delight.
Our flight to Madrid was cancelled and we were accommodated by Iberia in Barcelo San Jose. The hotel is pretty overused, rooms need renovation, buffet dinner and breakfast are not the best, but still the logistics was perfect, WiFi working, services - OK
We were booked to stay here in August as it was conveniently located next to the airport. Due to flight cancellations, we ended up missing our stay here. We emailed the hotel whilst we were in the airport to explain the situation and to ask if we could transfer the booking to the last night of our vacation. Unfortunately we never had a response even though we had paid!
Been staying at the Barcelo for 10 years! It is my home away from home!Over the years, out of all the employees on the 6th floor executive check-in and lounge....AMY is #1.She is a living example of the LOVE of JESUS!Never compromising, Amy exceeded my expectations for every need daily!!!!!!She has Barcelo in her heart!!!!! There are other employees that share the same compassion and they are:Carlos Ruiz, Brauner Vargas, Juan Gomez, Hugo, Pablo..restaurant manager and Pablo....bellman to name a few! I love Costa Rica and the only place to stay for a great time in a clean and safe atmosphere is the Barcelo!
We had our wedding reception at this hotel in August! The service was exceptional! Starting by Tatiana Bermúdez who helped us throughout the planning of the wedding to the bell boys, the service was impecable. We chose this hotel for our reception based on the service and fast responses to inquiries received while looking for a venue. We did look at other places but they were nowhere close as responsive as Barceló San José palacio. 85% of our guests stayed at the hotel and I only heard good things. The breakfast is vast and delicious (buffet style). The hotel is a little outdated, I think a little remodeling would do great to it but it's still very nice. Room service was very quick and the ladies at the spa were super nice! The hotel is located in a rather inconvenient area if you don't have a car, but you can easily get around by taking an Uber or a cab to town. The food by the pool was delicious and again the service was exceptional. The day before my wedding my family and I had lunch at the pool restaurant and the server (who unfortunately I don't remember his name) was super attentive and try his best to accommodate my diet needs. Excellent customer service I will highly recommend the place, but if you are one of those travelers looking for a very luxurious hotel this might not serve your needs, as I mentioned the rooms are a little outdated.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 254 rooms in one 8-storey building
- 3 restaurants, including 1 International a la carte restaurant, dress code & reservations required
- Snack bar
- 24 hr room service (fee)
- 2 bars including Piano bar
- Alcohol-free bar
- 2 pools
- Tennis courts
- Currency exchange
- Tour desk
- Beauty salon
- Massage service (fee)
- WiFi internet
- Car rental
- Laundry service (fee)
- Medical service (fee)
- 1 king or 2 double beds
- Cable TV
- Mini-bar (fee)
- Coffee/tea maker
- In-room safe
- WiFi internet
- Full bathroom
- Max occupancy 4 persons, no more than 3 adults
For the Kids - Babysitting services subject to availability (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Barcelo San Jose PalacioSan Jose,Costa Rica
- Hotel Contacts
- Extra Info
Residencial El Robledal La Uruca, San Jose 458-1150 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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