Costa Rica Marriott
- What's Included
I stayed here for 10 nights in May for work. Rooms are very big, clean and bed is comfortable. The lighting in the bathroom could be better. The property is very large. My room had a very nice view. The staff is excellent. They really go out of their way to make sure you are happy. I ate almost all my meals at the hotel and was fine with the food. The chef went out of his way to make sure my steak was prepared correctly after the first night where we had a disconnect on what I meant by medium rare. All in all it's a great hotel for business travelers going to the companies located nearby which I was able to walk to.
Stayed at this property for 2 nights (more than enough if it's just visiting San Jose and surrounding areas).Location: even though not close to any interesting locations by foot, the property grounds itself was beautiful and large.Check-in: I did an online check-in. What was great was upon arrival after parking my car, even before entering the lobby area, there was someone already waiting for me (I guess they got my name when I entered the property and the security guard passed my info on) with my room key and registration form. I was brought to my room directly and on the way given a quick tour of the different parts of the hotels and run down of my benefits. The room was upgraded to a pool and mountain view. Room: The room (like the property) was in the traditional Hacienda style, rustique and rather spacious. It had a small French balcony. There was coffee and tea making facilities. View was beautiful towards the pool and the mountain/partial city.Bathroom: This was decorated too in the same style. Would have been nice if the bathtub was more in a different style than the typical US template like tub. Normal Marriott amenities was provided.Executive Lounge: The lounge opens from 6 am till 10 pm (if I remember correctly). Breakfast spread was good - with the local Gallo Pinto was available and other usual breakfast items. Sufficient spread for a lounge, am not sure if you could have made to order eggs (did not bother to ask). Evening spread was good with different hot meals - they even tolerated guests who wanted to take food away. Outside of these hours, they had small items, such as biscuits, fruits and chips. Too bad alcohol is chargeable - prices are close to US standard charges.Pool:Too bad the water temperature was on the colder side - rather strange since it does get the morning and afternoon sun. There is actually 3 pools with different temperature, the whirlpool, the cold pool and the normal pool (they are supposed to help your health). The whirlpool sadly is not in the best of state with parts chipped or missing - still ok in general, but due to the trees/plants around it, it does get a bit filled with leaves/insects at the end of the day (i have seen them cleaning it in the mornings). Staff: In general, all staff encountered and met was very friendly and helpful. They do remember a lot of the guests even those staying for a short period.General:A very beautiful property with it's own coffee plants. It is an attraction in itself with a very beautiful structure and one of the more unique Marriott that I have stayed. I would surely return if I am in the area. The property seems to be visited by a lot of the area's companies - mainly US based companies.
Bar 10 workers Santiago and Gustavo are really great. I stayed at the Hotel for about 2 weeks, and they were friendly and did a really good job. People in Costa Rica are really enjoyable to hang out with. Food is also really good at the hotel.
Maybe I've stayed at too many resorts and hotels at this point because I can't see how this hotel has the rating it does. My overall assessment is that "it's fine." It's nothing special, though given the very rough industrial area surrounding it, by comparison it is lovely. Pros: It is large and the architecture is interesting and attractive. Because of the driving range in back, the view out that side (the mountain side) is pretty and green. The rooms are pretty generous in size. The people are very friendly and attentive. It's clean and well maintained. You might read the pros and think, "how can this guy say this place is only a 3 out of 5?" Aside from the architecture and view, those pros are all what I'd consider minimum requirements from a resort-ish hotel property. The gym is fine - a long way from some of the sleeping rooms and crowded with too much equipment, but lots of stuff to do. The spa is fine - massage was reasonably priced and no complaints about the massage I got.Cons: There is nothing luxurious about the place. For instance, I searched every public space for a comfortable chair to sit in to read. It doesn't exist. Not a single deep comfy chair or couch. They all feel like they could be in an airport. Some are attractive but none are comfortable. The lighting is harsh everywhere. All the restaurants, the bar, the public spaces, the spa, and the executive lounge are lit like someone lost a contact and is searching for it. There is no concept of mood lighting, not even in the spa. The waiting room, the massage room, the sauna - everything lit like an NFL stadium. The restaurants are not good. I ate at the Peruvian place, the main restaurant, the 24X7 cafe, and the sports bar. The food is bland - even the things that look interesting on the menu. They lack interest. Sushi in the sports bar was not fresh, the rice was not soft, and the pickled ginger was old or just low quality. I went for dessert in the always open cafe and nothing in the counter was fresh (Friday evening of low season - not much turnover so they let stuff sit and dry out - gross). The bed was average or below in comfort, the desk chair uncomfortable, and all the bulbs in the room (and most of the property) fluorescent and, yes, very bright. Incidentally, in my extensive experience, that is a Marriott characteristic - always clean, efficient, brightly lit. Sort of like a hospital. I like Marriott for this when staying for business in a courtyard or regular Marriott. But at a resort type property, I look for comfort and an enjoyable aesthetic. That's just not Marriott's forte.This is my second time staying here (company choice, not mine) two years apart and both times were the same. When you see the pictures you think "wow, nice place" and for looking at, it is. But if I could choose where to stay, it wouldn't be here.
I ALMOST gave it 5 stars, but the rooms are getting a bit tired and could use new carpet, window treatments, etc. BUT the hotel and grounds are gorgeous! Great service, pretty courtyard, and good food choices. The hot tub is very large and under a tree so there are always leaves in it. Happy hour at the sports bar ehelped the pocket book a bit, The two pools were very pretty, but not too many people were ever swimming. Stayed for a week for business, and there always seemed to be an event or wedding or something going on, so you had to navigate through the dinner set-ups in around the courtyard and pool. Favorite thing to do was have breakfast on the outdoor veranda. The workout center is one of the best I've seen at a business hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 244 rooms
- 3¬†A la carte restaurants (Spanish, Latin American,international)
- Coffee House open for breakfast, lunch and dinner
- 2 bars
- 2 pools
- Garden whirlpool
- Fitness Centre
- 3 Tennis courts
- Beauty salon
- Gift shop
- Meeting facilities
- Internet access (fee)
- Outdoor whirlpool(s)
- Room service (fee)
- Laundry services
- Golf driving range
- Jogging/fitness trail
- 18 hole golf course nearby
- 2 queen-size beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Internet access
- Iron and ironing board
- Bathrobe for use during your stay
- Max occupancy: 4
For the Kids - Babysitting is available for a fee.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Costa Rica MarriottSan Jose,Costa Rica
- Hotel Contacts
- Extra Info
700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005 Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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