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Holiday Inn San Jose Aurola

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Stylish 17-story hotel located opposite Parque Morazan.
tripadvisor Traveler Reviews
  • Katia B :
The worst hotel I've ever stayed!

Holiday Inn downtown, San Jose, Costa Rica:We've stayed for one night, before our flight back home, after a long day in the roads. I went to take a shower and the water were almost cold. At first I thought it will become hotter in few seconds so I've started washing my hear but then I understood that it won't get better! It was too late to jump out so I showered in cold water, crying! When the hotel employee came to check the water he explained that the person in charge of the water heater forgot to turn it on.In what hotel in the world, and in what worldwide hotels chain, the water heater isn't always On or hasn't automatic heating system??!! In the reception they suggested we switch a room but there was no hot water in any room so they couldn't help us this way. The hotel Manager came and explained to us that "things happen" and with no compensation, not even some hot tea, told us to wait max 20 min for hot water. 2 hours has passed and there were still no hot water! My husband went to sleep without a shower and I catched a cold.Terrible service, utilities and unbelievable for such brand as Holiday Inn. Won't stay again in Holiday In and will recommend others to do the same.

  • rainiershadow : Seattle, Washington

This is a very nice hotel. Quiet, clean and the food is good. If you choose to have free breakfast with your reservation, you will have many choices. Pancakes, beef tips, bacon, Gallo pinto, eggs in sauce is just a few choices. There is also a person to make your choice of eggs, just watch or he may cook longer than your liking. The one problem I had is they are slow to clean the rooms. You may come back to your room in the afternoon and your room has not been done. I am used to it being done in the morning so this irritated me. They do offer laundry service each day and return it by 9:00 p.m. the same day. The staff is very friendly and helpful and I will be staying there again next week.

  • pacobp101 : Valencia, Spain
Centric, Great Breakfast

This hotel is very centric. Their concierge coordinated our airport transportation efficiently. Breakfast is very complete and rooms are quite, clean and spacious. We ordered room service and the quality of the food was quite good. A great choice in San José

  • Danielle A :
Great night stay

This is a wonderful overnight hotel. The staff is friendly and helpful. The rooms are very clean. We ate at the cafe downstairs. I was impressed with the food; we ordered a traditional Costa Rican meal. When we come back, we will stay again.

  • Ido T :
Very good!!

If i will go in anther tine to costa rica i sure go to this hotel. Very good service and if there is any problem with what you order in few moments will come a compensation with smile😄. I sure it was the best hotel in costa rica we was.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 200 Rooms
  • 2 Restaurants
  • Bar
  • Indoor pool
  • Common areas wireless internet (fee)
  • Parking
  • Currency Exchange
  • Concierge service
  • Car rental
  • Complementary coffee
  • Wheelchair access to common/public areas
  • Business center
  • Meeting facilities
  • Casino on site
  • Health Spa/Massage
  • Hot tub
  • Golf course nearby
Standard Room:
  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • Telephone
  • Air conditioning
  • Cable television
  • Hairdryer
  • Clock radio
  • Coffee maker
  • Wireless Internet access
  • Iron and ironing board
  • Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Holiday Inn San Jose Aurola
    San Jose,Costa Rica

  • Hotel Contacts
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Holiday Inn San Jose Downtown Aurola
5th Avenue and 5th Street PO Box 7802-1000, San Jose Costa Rica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.