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Holiday Inn San Jose Downtown Aurola

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Stylish 17-story hotel located opposite Parque Morazan.
tripadvisor Traveler Reviews
  • 865rita : Washington DC, District of Columbia
Sheets like Emory Boards

The hotel we had booked closed over the holidays and booked us here instead. The inn, very worn around the edges, badly needs updating. The beds were uncomfortable largely because the linens were scratchy and the pillows lumpy. There were good views from the restaurant upstairs, but it too badly needs updating, especially the menu. The staff, however, was friendly and welcoming.

  • BuhlerGS : Wembley, Canada
Nice place in Downtown San Jose

Stayed here while recovering from a motorcycle accident. Pretty much the nicest hotel in San Jose as far as I could tell. It was modern and clean. Nothing to complain about. Good views from the upper floors at night. Didn't get much of a chance to take in the surrounding nightlife because of injuries, but it's close to some of the seedier sides of San Jose as the story goes... if that's your thing.

  • PolkSaladMatthew : Houston, Texas
Super frustrating

I have some good things to say about the hotel but not on this review.. They charged me twice for the same room. I have made 6 calls to the hotel with no results. Currently I am disputing with my credit card company....Hopefully this won't result in legal action but now I am not sure....I did like the restaurants in their hotel...Their front desk staff has been a nightmare, their English is good they just don't respond.

  • annie p : Bicester, United Kingdom
Very friendy and helpful staff

Great location and opposite a little park. The rooms are a little worn but large and the beds good. The bathroom could do with updating but least they had a bath which I much prefer. Breakfast was plentiful and good. The staff were very helpful and jolly.For me the best thing was the swimming pool which was heated. It was covered by glass and I managed to get some sun by moving my chair around! I had it to myself most of the time. I was a bit miffed to find it was covered until I discovered that the wind in San Jose blows at hurricane force most days!

  • Malik786 : New York City
Best location, very good rooms, courteous staff, excellent breakfast.

Stayed there for 5 nights from 12/24 to 12/29/2016. All San Jose tourist attractions, restaurants & markets on walking distance. Spacious, clean newly renovated rooms. English speaking very helpful & courteous staff.So much choice at breakfast. During our 5 nights stay, could not find one negative thing about the hotel. Tours offered at the hotel lobby are expensive. You will find better deals outside.Nice big & not crowded swimming pool. Very comfortable beds.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 200 Rooms
  • 2 Restaurants
  • Bar
  • Indoor pool
  • Common areas wireless internet (fee)
  • Parking
  • Currency Exchange
  • Concierge service
  • Car rental
  • Complementary coffee
  • Wheelchair access to common/public areas
  • Business center
  • Meeting facilities
  • Casino on site
  • Health Spa/Massage
  • Hot tub
  • Golf course nearby
Standard Room:
  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • Telephone
  • Air conditioning
  • Cable television
  • Hairdryer
  • Clock radio
  • Coffee maker
  • Wireless Internet access
  • Iron and ironing board
  • Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Holiday Inn San Jose Downtown Aurola
    San Jose,Costa Rica

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Holiday Inn San Jose Downtown Aurola
5th Avenue and 5th Street PO Box 7802-1000, San Jose Costa Rica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.