Holiday Inn San Jose Downtown Aurola

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Stylish 17-story hotel located opposite Parque Morazan.
tripadvisor Traveler Reviews
  • gmbc76 : Nashville, Tennessee
Good location/Some issues/Best Customer Service

Stayed here for 4 days during business trip. Location is really good. Hotel common areas might be a bit old but that didn't bother me because the room was impeccable and well kept. I asked for quite room and they gave it to me. One issue was the wifi: because I asked for quite room, they gave me a room on the far end of the building - with killer views by the way - but wifi was weak, very weak - to the point that I had to ask for a cable to connect my computer to the ethernet connection on the wall. Having said this, they were able to resolve this issue and provided excellent customer service. Everyone from the front desk guys to the restaurant guys are super polite, nice and professional. Did I mentioned they call me by my name all the time? I give this hotel an A+ on attention to details.

  • rvrv : nogent france
very well placed

this hotel is right in the center of San JOSE,from there you can easily visit the city it is near the Jade museum and the golden one .Just ask the staff and they will show you on the map!You get nice views from the usual holiday inn rooms,the valet parking is efficient and kind breakfast is extra

  • :
It's a Holiday Inn...

You could put this hotel in most US cities and it would blend right in.Spectacular views over the city from most rooms, and certainly from the 17th floor restaurant El Mirador.Rooms are spacious and clean, with plenty of pillows, and more english speaking TV channels than anywhere in San Jose! 😃This hotel has a nice pool, a rarity among San Jose hotels.Centrally located, easy to find, and the rates are reasonable for what they provide.I will stay here again.

  • Ginny E :
Nice hotel

Nice hotel. Clean and comfortable. Check in was pleasant and easy. Polite staff. A/C didn't seem to work well in room. Just seemed to me blowing air but not cold air. Close to airport. I would stay here again

  • b0rnt0relax : Berlin, Germany
Very friendly hotel in the city centre

Nice hotel in a lively location of San Jose. While the building is not the most modern one it was efficiently transformed towards nowadays environmental and sustainability standards.Special feature for me was the friendly personal, especially when I needed to solve a complex electrical charging problem with an unusual voltage (as I had forgotten the respective charger for that at home). The hotel people happily engaged in finding/building a solution, which even included the front desk supervisor Nelson bringing special equipment from home.Further recommendation: the delicious freshly made omelettes at the nice breakfast buffet.Not to be missed: The singing and dancing performance on the evening (Sep 14) before the National Day (Sep 15) and the view from the restaurant on 17th floor.Tip for improvement: Bathrobes to reach the swimming pool, which is on the same floor as the conference centre.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 200 Rooms
  • 2 Restaurants
  • Bar
  • Indoor pool
  • Common areas wireless internet (fee)
  • Parking
  • Currency Exchange
  • Concierge service
  • Car rental
  • Complementary coffee
  • Wheelchair access to common/public areas
  • Business center
  • Meeting facilities
  • Casino on site
  • Health Spa/Massage
  • Hot tub
  • Golf course nearby
Standard Room:
  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • Telephone
  • Air conditioning
  • Cable television
  • Hairdryer
  • Clock radio
  • Coffee maker
  • Wireless Internet access
  • Iron and ironing board
  • Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Holiday Inn San Jose Downtown Aurola
    San Jose,Costa Rica

  • Hotel Contacts
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  • Disclaimer
Holiday Inn San Jose Downtown Aurola
5th Avenue and 5th Street PO Box 7802-1000, San Jose Costa Rica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.