Parador Resort and Spa
- What's Included
we loved the monkeys, birds especially the Macaws, crabs that came right up to our sliding door, and iguanas. we enjoyed the spa and the pools. And the staff was great. Our room was great with easy access to everything.
We read the extensive previous reviews (as you do!) before booking and the universally positive comments on wildlife swung our decision to stay here and we were not disappointed! 'Flash' the resident sloth, monkeys, iguanas, lizards, birds in abundance (including a toucan on our balcony!)! Terrific walking trails, guided early morning tours through the extensive grounds made it all worth it! We agree with some more negative comments on this very large formal resort regarding pool towels, rooms, dinner etc. but generally staff were charming and helpful. We enjoyed a spacious room in the main house that had a balcony with lovely ocean views and a delightful seat outside on the landing where we sat and watched the sun go down! There was a fun funicular up to our fourth floor with wonderful views. Dinner was not good - food rather tasteless, restaurant lacked ambience due to bright lights, regimented seating etc. So second night we sat out under the stars by the pool with an abbreviated menu and wonderful bar waiter! There is free parking and wifi, lovely pools and spa - very good for a couple of days stay.. Recommend the Avion Restaurant for lovely seafood lunch and stunning views! The hotel shuttle will drop you outside (if you ask the driver) after a morning at Manuel Antonio Park!
This was our 'relax' after a tour of Costa Rica and were we glad that we had extended our extension to 6 days. We did have to wait some time for our room to be ready but I had emailed the hotel beforehand to ask for a room that overlooked bushes and trees rather than the tennis court that I had read about in another review. We were put in a block quite near to the main buildings, in a room that did indeed look out onto some bushes, while the others from our tour had the tennis court view (which really wasn't so bad as it was near to the forest) so I'd like to thank the hotel for listening to my request. The included breakfast was superb, by Costa Rican standards, though the restaurant did get busy around 8-8.30am but it was no hardship to wait till it had quietened down. We had dinner there one evening as we had an early start the next morning. I wouldn't say it was vastly overpriced for a hotel, especially as we didn't have to lay out the usual $20 in taxi fares to eat in town. The food was fine but we didn't think that the menu was very extensive so we didn't eat there again. The lunch menu seemed more varied and the club sandwich that we had on our first day was HUGE, certainly enough that we could have easily shared. And the pina coladas, my word, the best I've ever had - think McDonalds milkshake!The grounds are very well tended and a huge thank you to the gardener that led us to the best sighting of a sloth that you could have ever wished for and one of the highlights of my holiday. We didn't see too much on the monkey trail but just walking along the bottom path gave wildlife viewings aplenty.In the main, the members of staff were friendly and helpful. Some extra attention to cheerfulness could be given by some of the bar and reception staff but Guest Relations and the concierge were superb and so helpful. A special mention to be made of Tatiana, a delightful girl who always greeted us when our paths crossed and was a great help.The hotel grounds are vast, we didn't even make it to see the pool on the far side. A lot of walking up and down hills, we were super fit by the end. Great that the pools opened early so we could have a swim between our early morning nature walk and breakfast. What was supposed to be a relax ended up a full-on discovery of nature, 5 minutes on a sunbed and we'd be up for another walk to see what we could find. We could have spent so much time at this hotel and still not have seen everything. It was the perfect end to a super holiday in CR, just pura vida! Muchas gracias, Parador.
The hotel property is very nice but I cannot recommend staying here at all. From the moment we arrived the staff was very cold and unfriendly. The only people that were nice at all were the bartenders and one of the waiters. The customer service was even worse. I asked the concierge to please call a particular restaurant to make a reservation for us. This restaurant was the number 1 rated restaurant in the area on trip advisor. I was told by the concierge that she could not make the call, to make a reservation, because the hotel did not have a relationship with that restaurant. I told her that i appreciated that but I still wanted her to make the reservation and if she wouldn’t then I wanted to speak to the manager. She called the manager and the concierge told me that they would make an exception this one time and call for us. We ate at the restaurant and it turned out to be our favorite meal in Manuel Antonio.After that experience I requested to speak with the manager 4 different times and was told she was always unavailable. Although I requested that she contact me that never occurred. I finally was able track down the food and beverage manager, who could not have been more rude and thought there was nothing wrong with what the concierge did. Upon checking out, I was asked about my stay and I told them it was terrible. It was not until then that the main manager finally appeared. She really had very little excuse for the behavior of her staff. She promised me that she would email me but that never happened either. This is definitely NOT a five star hotel!!!!
Hits---Like others in on this site, this hotel offers stunning contradictions. A beautiful location. Perched on the highest point of what seemed like "hotel hill", overlooking the Pacific Ocean. Gorgeous views. Alot of wildlife. Iguanas, monkeys, parrots. Nice pools--not suitable for laps, but this is a resort, not the gym. Also, close to one of the beaches in the area. (Although the beach is just ok. Please be advised that it is a short, downhill walk from the hotel. The catch is the very, very steep walk back up to the hotel. Not for the faint of heart.) Food--Breakfast, very extensive. Good eggs. Lunch and dinner--we mostly ate fish and it was good for resort food. Not great, but better than I expected. Service was slow, but not excruciating. We actually had a "steady" waiter for dinner and for lunch and they were uniformily nice and helpful.Where to Eat Lunch on Property--Run to La Ragata if you are staying here for lunch and for sunset drinks. It is at the very apex of the resort and the view of the ocean is stunning. There weren't that many people there for lunch and we never understood why.Misses--Our room was ok, nothing great. We were staying in probably one of the older rooms--314. Since we had just come from over the top Nayara in Arenal, it was a let down. Notwithstanding its claim that it is 5 star, Frommer/Fodor just rates this two star and that is more accurate. The towel card--enough said. Says "cheap" and "we don't trust our clientele" more than anything. Check in--The hotel puts a 300 dollar hold on a credit card at check in. Not that unusual for a hotel to ask for a credit card at check in. I travel with a debit card that is not linked to any account stateside so, if it is lost or stolen, I only need worry about the money on that card and not any other of my accounts. Was it accepted here? No and when I handed it over and it was used by mistake by the front desk, they didn't know what to do and went through this long process to get to the point they wanted--by backing out the charge. In reality, this is probably totally unneccessary, but it was their way. No imagination.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 97 Rooms
- 3 Pools
- Tennis court
- Gift shop
- Meeting facilities
- Tour desk
- Common Area Wireless Access
- Outdoor whirlpool
- Spa services
- Coin operated laundry services
- Jogging trail
- Garden view
- 2 double beds or 1 king-size bed
- 1 bathroom with shower only
- Air conditioning and ceiling fan
- Cable television
- Mini-bar ($)
- Coffee maker (coffee included)
- In-room safe available for a fee
- Voltage 110v
- Maximum occupancy of 4
Resort Location Map
Parador Resort and SpaSan Jose,Costa Rica
- Hotel Contacts
- Extra Info
PO Box 284, Quepos, Manuel Antonio National Park Costa Rica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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