Hotel Colonial Cayo Coco
- What's Included
- All Inclusive Features
Location: On the beach, 1 hr to the town of Moron, 15 minutes from Cayo Coco airport.
We went back to the Hotel Colonial for our second 2 week trip there from April 28 to May 4, 2017. This was our 4th trip in a year. Although it is getting dated, we continue to live the small village and old world charm that it offers. We love the beaches, the meandering salt water pool and the beautiful fresh water pool. We also love the unique entertainment that is often local groups bringing original talent to the "town square" in the evenings. The piano bar in the Fontanella is especially enjoyable with a few drinks in the evening. But the very best quality of this resort is the staff...Omar, Isabela, Yoyi, Carry, Frank, Michel, Yoel, Aldo, and many more to add are all so friendly and thoughtful...it is like being with family. We are always remembered and hugs go around. We also find it is a bit of a meeting spot for us Canadians. How fun!We actually love the food. It is not tasteless like other Cuban resorts. They put on a wonderful lunch time grill with entertainment and have lovely a la cartes. Although the staff work very hard, there are some things to be aware of. As I said, the place is a bit dated. It was built in 1993 and is showing its age. It will not be perfect. There may be plumbing issues that arise on occasion but they are prompt in responding. There is no coffee in the rooms but you can get your morning coffee at the lobby or do like we do and bring your own kettle and instant coffee. We enjoy morning coffee on our beautiful deck in the mornings before heading to the beach. During the slow seasons, meals are shuffled around to different locations so you have to inquire. Be patient and just enjoy the Cuban pace. We Canadians can benefit from learning to slow down!If you choose this resort, you will find it is not a huge party spot for the younger generations but more social for those aged 35 to old. We are in our 50's and have lots of fun over drinks and meeting people in the pools and at dinner and in the evenings. We have also been to slower more boring resorts in Cuba and we just really like the pace here. We are comfortable, meet a lot of people and have fun!There is no fighting for lounge chairs or palapas when you need shade. You don't have to put them on "hold" with a beach towel. We always bring our guitar and sing songs with others in the lobby. We are heading back likely in late August and again in November to re-connect with old and new friends. Maybe we'll see you there!
We continue to return to this resort year after year and this was our 11th year of coming to Hotel Colonial, our Cuban home away from home! This is getting to be a less well-kept-secret. This year during our week here, at least one third of all the guests were repeaters! Many come back two and three times in one year! So what do we like? Well the people here are very dear to us! We love the Cuban people and their spirit. The resort is not so big that you are anonymous and the same staff members are there for your next visit and they remember you and help to make you feel very welcome. We love Liber, and Jamil at the Lobby bar, Livan at the beach bar and Yoel at the Piano Bar are all wonderful! You'd think we have a drinking problem but this IS all inclusive. Since Tito retired, Michel at Guest Relations is our go to guy. He takes care of anything you might need or want. Augusto at the Italian restaurant La Fontenella, is the best! He also has a great staff helping him. Ninde is our smiling coffee lady. Front desk staff , bell hops and even the gardeners are friendly and familiar when you return , even tho I don't know all of their names. In the main buffet, Arnaldo has been our guy since our first visit so many years ago. This year Tasmary and Humberto took excellent care of us at meals. This year we met and spoke with Sandro an assistant manager, about the changes and improvements taking place here. The food is one of those improvements! Although that is not the main motivation for visiting Cuba, it is nice to see food service improving. Note to management: Visitors would appreciate more bacon, any bacon! Simba in the animation and entertainment department gets our vote for friendliness and great English skills. The Showtime held each evening at 9:30 is very well done. The costumes and dancing are impressive. Before and after that the Piano Bar is our place to enjoy the wonderful live Cuban music performances : Aldo, the tenor Jordanis, and some piano players that are amazing are regularly featured here.The next reason we return here is the beach! World Class! We LOVE it. Hotel Colonial has a generous swath of white sand beach ( they WERE the first resort here, after all ). There are lots of shade palapas and the more comfortable fabric beach loungers - great for relaxation! Orellio, on the beach will hustle to get you set up exactly where and how you want. We enjoy walking 5 km round trip, each day along the beach to the Sol , past the Trypp and other resorts in between. The water is great for swimming here and no pesky rocks like in some other places. There are also saltwater and fresh water pools here at Hotel Colonial but we prefer the ocean so I'll leave others to comment on that. This resort is charmingly laid out. It resembles a village with the buildings having so much character in design and colour and placement. The grounds and mature gardens are also beautiful and well-maintained with lots of paths and walkways to the various areas. Beautiful views and welcoming benches are everywhere you go. Friends at other resorts along this beach are impressed with the village feel of Hotel Colonial when they visit. We hope next time they will come and book with us!We also like how quickly and easily we can get here. It is a direct flight of about 4 hours from our home airport. Once we arrive, the resort is also conveniently close to the airport , within 30 minutes drive , depending on how many stops are made at other resorts. (If they only knew...;)We look forward to our return visit each year!For more specific details on this resort you can see some previous reviews I've made in the past.
Hi guys!!We decided to return to this wonderful resort again. I've gone to this resort twice and would definitely go again. Firstly, don't expect a 5 star hotel- this is not. It is a hotel full of history and beauty though. Amazing landscaping and hotel structure. This hotel is a Spanish style villa. Super colorful ( with taste ) - its big- but intimate with luscious greenery everywhere. The first time I went to this resort was with my husband and it was still beautiful but being renovated as it was super neglected. Our room had alot of issues. This time around we stayed beside the fresh water pool- amazing btw- room 1503 was great!!! Close to everything and on the ground floor. I had my 10months old and my mother with me - so stroller was a breeze to use. They fixed every issue we had. Every issue. The staff is amazing. Especially front bat staff- restaurant staff... Claudia! Amazing. Reception : Raidany- great English and she gets things done. The buffet was good enough for us. The bar at fresh water is great!!! Serves fries and pasta and ham and cheese. Bartenders are amazing also. :-). The club is HUGE and great with nights shows outside and inside. It needs more renovations and they are doing their best to fix this place up. THE BEACH IS FANTASTIC - AMAZING. Enjoyed the beach bar/snack bar thoroughly!!! They need to clean the moss on the beach more on the weekends- don't let it build up. Amazing hotel and a must go!.
My partner and I stayed for 8 nights the last week of April 2017. We had a fantastic trip, and while there were some hiccups, it was perfect to unplug and get away from the hustle and bustle of regular life. Here are my thoughts on our stay:1. BeachThis is one of the oldest hotels in the Cayo Coco area, so the beach is really fantastic. We stayed before in Cayo Guillermo where the beach is lovely but more reef-like, and we loved the clear waters and clean, bare sandy bottom at the beach off the Colonial. You can walk for an hour down the lengthy beach, which has only a few hotels. The hotel maintained the beach very well, removing seaweed build-up each morning. There are a lot of sandbars so you can walk out quite far. The water was either crystal clear and bathlike or wavy depending on the winds and the weather. but there was only one day we felt too cool to go in. I LOVED this beach, didn't even go into the pools once. Really nice beach cabanas to get shade in. Very quiet, which is what we wanted, but I imagine in peak season more activities will be on. We were at the start of rainy season, so had a few days with some cloud and some terrible mosquitoes, but the low season also meant that we were often only among a dozen people on the long, immaculate beach.2. ResortWe had a fantastic big oceanview room with a lovely terrace. High ceilings, and while AC wasn't too powerful, it was sufficient for us---we don't go to the tropics to freeze. Very spacious room, well furnished, bed was fine, decor nice, flatscreen tV we didn't watch. Good service. Water pressure a bit low but was ok. Bathroom was pretty good, given age of hotel.Staff were fantastic. Given that the Cuban government runs the hotel, I suspect staff have more security and benefits than foreign-owned resorts. Many people have worked there since Castro inaugurated the hotel, look for the photos. Staff in the shops were helpful and shared interesting history and stories of Cuba. 3. FoodI am vegetarian and my partner eats only some fish, so we had some difficulty with the food, which we expected. That said, as the resort got quieter throughout the week and they started closing the buffet and some of the restaurants, it got harder to eat. The El Caribe restaurant basically gave me a pile of mashed potatoes to eat, which was the low point. I can't say what a meat eater's experience would be like, but we wished for more options, more diversity, and less meat in dishes that could easily have been vegetarian friendly, like fried rice, or black beans. Each menu in the a la cartes has a veg option, but some were better than others. My main complaint about the food, because I knew that being veg in Cuba can be challenging, is that there were NO fresh fruit juices at all, not at breakfast, nor anywhere or time else. I was the most disappointed about this. Just throw the papaya in a blender, and it's done! Resorts I stayed at previously had fresh juice each day, without sugar added, at breakfast and some of the bars, so I strongly suggest to the Colonial to add this. I got very tired of drinking only sugar laden drinks. The bars were excellent though, we had fantastic mojitos, pina coladas, and the red wine in the restaurants was quite nice. Fancy coffees, too. Tea in the evenings, and some herbal tea, would have been welcomed. The Piano Bar was especially great.4. MiscellaneousThis hotel tried to take into account ecological impact in some ways that I appreciated---refilling purified water bottles, for example, and NOT filling the mini-bar in the hotel room with cans and other disposable junk. Maybe some people would be upset their mini bar was empty, but for me, I appreciated the effort to have less. We carry reusable mugs on our resort holidays to avoid throwing tons of plastic cups away, and also, less visits to the bar needed with a bigger cup! I saw very little in the way of disposables compared to other resorts, and almost no cans, which I think is great. Also, the restaurants were open air or if there was AC, it was subtle, which I appreciate. Less eco-impact, and also, why fly south to get cold?? That has been very unpleasant at other resorts, so I appreciated this.We met lots and lots of travellers who go to this hotel over and over, some more than 15 or 20 times. As a vegetarian, I am not sure I would go again, as eating was a challenge. But I loved the quiet vibe, the style of the resort, the staff, the BEACH! It was truly a retreat, an escape, which is what we wanted.Don't miss going to Pilar Beach. We hired a taxi to take us there and back to avoid a very long bus ride, and didn't regret it.
Let me start with this was my 2nd trip to this hotel so I knew exactly what to expect. I was surprised to find that this time, the resort was completely empty. We had the pool and beach entirely to ourselves 4 out of 7 days. The buffet was only open 2 out of 7 nights and we had to eat at the a la carte restaurants for 5 nights. It was a little annoying having to hunt for dinner everynight as we never knew which restaurant the dinner was being held in. My sister and I had no issues with the resort except that our roof leaked and flooded the bathroom on the two nights it rained very heavily. No problem, just advised the front desk. The gentleman at the desk said he'd call a plumber to fix the problem. We had a good laugh and said "we don't need a plumber, we need a roofer"! The food was edible and we didn't starve. My daughter and her friend had a great time at the cave bar and snorkeling excursion and we enjoyed some much needed solitude and relaxation which is exactly what we got. My only complaint, and it has NOTHING to do with resort, was the mosquitos! Between the 4 of us, we had over 100 bites. They absolutely drove us nuts! Will I go again? Yes, but not in May or the start of the rainy season. Also, the salt water river was green, stunk and was not in use as was one of the other pools.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr snacks
- 24 hr Domestic & select International drinks
- Non-motorized water sports
- Introductory scuba diving lesson in pool, once/week/person
- Daytime tennis
- Beach volleyball
- Daily activities
- Nightly entertainment
- 342 rooms
- Buffet restaurant
- 2 a la carte restaurants, dress code & reservations required
- Snack bar
- 3 bars including Piano bar
- Children's pool
- 3 night-lit tennis courts (lights - fee)
- Fitness room
- Gift shop
- Tennis & sailing school
- Scuba diving school
- Massage service (fee)
- Car rental
- Internet access (fee)
- 2 twin beds
- Satellite TV
- Mini-fridge w/bottled water
- In-room safe
- Full bathroom
- 220V (adaptors required)
- Balcony or terrace
- Max occupancy 3 adults
For the Kids - Kids 4-12 can enjoy supervised activities at the Kids Club. Babysitting services available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Colonial Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Cayo Coco Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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