Hotel Playa Coco
- What's Included
- All Inclusive Features
Location: On the beach, 45 min to Moron, 80 min to Ciego de Avila, 25 min from Cayo Coco airport.
Once again our annual trip was a great time! This resort keeps getting better and better each year. Rooms have been updated, plumbing is much better. The food this year was good. In Cuba the food is different but you will always find something you like. They are doing much better at resolving issues with towels and amenities. Service is impeccable and the friendliest staff around. I have seen reviews giving this a one-star and I do not see how. It is a 4-plus resort. The beach is amazing and there is always something to do. Always great to see return guests which means this hotel is doing something right. See you in April 2018!
in 2016 I went to cuba hotel playa coco, at the time it needed a face lift big time.however the beach is beautiful and long to walk, they employees were great, service at the food building was also very good and yes the food was not bad at all so I decided to go back in march 2017. the beach is still beautiful, the people are great the food has improved (although it's not why I go to cuba) the hotel had a face lift all is working fine now. I had the room in building 5 and it was on the second floor facing the ocean. building 4 and 5 face ocean. I had a suite and those are on the end of the building 5. I would go back in a heart beat.
This resort is the best value. Go to Tokio Japanese, Time it right & you will get two shows for price of one (all inclusive) ! Awesome people, pool and beach. Great time. The beach was the most amazing I have seen in Cayo Coco. There was always fun in the main pool. The Beer Garden (snatch shack) was a blast at night!
Hotel Playa Coco is undergoing numerous construction projects.....a theatre, another restaurant located close to the beach, and upgrading rooms. The noise of the construction detracts from the vacation atmosphere but it is not unbearable. We arrived at this hotel around 8 pm in the evening of April 4. There was a supervised activity with children going on in the lobby at that time. The woman with the microphone in charge of this activity was excessively loud.....to the point that I could not hear what the check in lady was telling me. I am pretty sure the check in lady was annoyed as well. One would think when a bus drops off new guests the program director would advise the person in charge of the entertainment in advance, and have them tone it down a bit. The lobby is not that big and I don't think the microphone was necessary in the first place. This definitely put a damper on the start of our vacation. The good thing was we were driven to our room with our luggage.....and our room wasn't that far away from the lobby. After a long day this is much appreciated. I wish other resorts would do the same. Our room was in building 2 and I think it had been renovated. The toilet and shower functioned well.....always enough hot water for showering. The pillows were very flat and when folded in half made for a barely adequate substitution for a normal pillow. The pool areas are nice. We preferred to stay by the childrens' pool because it was much quieter. You guessed it.....the music and lady with the microphone at the main pool area was way too loud. I would advise looking down when walking in the area leading to the childrens' pool. There is a huge difference in the cement levels by the childrens' playground where one cement path connects to the next..... a tripping hazard. About 30 ft. away from that there is another trip hazard where there is a steel cover of some sort painted green in the middle of a path and it is not level with the sidewalk. The beach was very nice. A woman did lose her towel that she brought from home at the beach. She left for a bit and when she returned it was missing. I would advise keeping a close watch on your belongings and take them with you when you leave the area. There is only one station to wash the sand off your feet at the main pool area and it does not work. The other wash station is at the childrens' pool and it does work. The food was average....you won't go hungry but it does leave a lot to be desired. The best was the egg station and pasta station. Previous reviews raved about the beach restaurant....esp. the pizza. I beg to differ. Not too impressed with the food there. Got to the beach restaurant when it opened one day and there was no pizza. The next day we went a bit later and they were all out of pizza. Decided to stick to the buffet for lunch after that. Japanese restaurant was nice....as was the Seafood restaurant, but again nothing out of this world. The wait staff are always pleasant. Another surprise is that the fridge in the room is not replenished with pop. We were told you get 2 cans of pop at the start of the vacation and that is it. No beer in the fridge either....not that we drink beer but it is usually provided and replenished when we have been at other resorts in Cuba. We spoke to the Customer Service Representative and asked for more pop as we drink very little alcohol.....maybe wine at supper and one or two mixed drinks each for the entire week. She sent 2 2L bottles of cola to our room. We appreciated that. We exchanged our beach towels every day and there was never a shortage. Always enough lounge chairs at the pool and beach. There always seemed to be bird poop on the lounge chairs by the main pool. There are a lot of birds in that area waiting to get the crumbs or dropped food. One thing I found disappointing is that there is a huge Jacuzzi and it is not working. Also the hot tub at the spa is not working. The grounds are also not kept up that well, probably because of the construction. The good thing about this resort is it is easy to navigate and not too big.
~~ Mar 31st - Apr 7th 2017We stayed at Hotel Play Coco, Caya Coco Cuba for our 2nd time.We stayed at this hotel back in 2005 and it was also nice back then.=CHECK IN- We arrived late - 11 pm at night. The check in desk was well staffed and the service was prompt. We traveled in a group of 7 persons. =ROOM - we were assigned Room # 5312 oceanview. This room was directly overlooking the construction of a new building. Once the building is constructed this room will no longer be a oceanview room because the building being built is very large. Room 5312 balcony door would not open. For these 2 reasons we requested a new room.Our NEW room # 5303 was at the opposite end of the same building Number 5- but the oceanview was much better and the balcony door opened with no trouble at all.The room was very nice - recently renovated and the A.C. and fridge worked very well. There was a small coffee maker and we tried to use it the 1st morning and it took over an hour to brew a carafe of coffee. So we just never used it again after that. The bathroom was nice and spacious and always hot water and good water pressure.The electrical is 220Volts - so unable to use flat iron without fear of burning it out. The room had plenty of lamps that lit the room up very well.=HOTEL - the hotel itself is very spread out. Very nice gardens and good flat cement walkways thru out. The buildings are all very nice. The hotel appears to have been kept up quite well since our previous 2005 visit.=OUTSIDE GROUNDS - very nice gardens, tons of palm trees and flowering bushes. All very nice - BUT - tons of mosquitos in all this greenery. They do NOT spray with the spray bomb - they only have a guy walking around spraying by hand. This is just not effective for the amount of greenery at this resort. All guests had visible mosquito bites all over their legs etc. We applied bug spray every evening on ourselves but not effective for the amounts of mosquitos at this resort. =POOL - very nice pool and a good size. This pool has that beach style walk in entry which is really nice for elderly folks and children. We traveled with our 80 year old parents and this pool was perfect. The pool was kept clean and the pool deck had tons of chairs. Only a few palapas for shade.The one thing that ruins this pool is the staff on the microphone. They start talking on the microphone fairly early in the day and it is never ending. So it is impossible to sit and relax and just rest at the pool if you want to do that.=BEACH- the beach at this resort is beautiful. It has soft sand and the water is shallow for quite a ways into the ocean. Waves are just nice .Really nice. We took bananas from the buffet and fed the fish in the ocean and the bananas attracted hundreds of very cool looking fish. Great for snorkeling but you do need some bananas to attract the fish.=ENTERTAINMENT - the hotel theater is still under construction. I was told it has been for the last 2 years. Not sure if that is true, but I can understand why. The construction workers started working at 8a.m. and were all laying around sleeping by noon until 4pm and then went home??? But the new theater looks like it will be gorgeous. The entertainment was therefor held inside the hotel lobby every night. The actual entertainment was not bad. Typical - just dancing every night. Due to the lobby being used for the entertainment every night - you could not just sit and relax in that area without - again - listening to the staff on the microphone. =RESTAURANTS - The Italian restaurant is excellent. Great service, ambiance, wine & food. Same for the Japanese Restaurant - overall excellent.The Buffet is opposite- poor service, not enough staff to provide your drinks. The amount of food in the buffet was not adequate for the amount of guests at the hotel. They ran out of lots of stuff half way thru the evening . The buffet opens at 6pm but they run out of food items by 7pm. Basic things like chicken, mashed potatoes for example. They did not have enough plates for all the guests. And the plates they have are platter size - so that might explain how they run out of food so early into the evening. They have some smaller 8" plates but not many. This hotel needs to increase its supply of food for the amount of guests and the amount of smaller plates for the amounts of guests at their hotel.=BARS - lobby bar and 24 hour bar provided good service, good beer, good drinks and really good wine. =STAFF - the staff all work hard to try to provide the guest with a good holiday. They seem very aware of what makes the guest happy. Very appreciative to the staff.= EXCURSIONS -we went of the Catamaran Cruise "Aguas Tranquilas" - snorkeling, Pillar Beach, and a stop at a island for lobster lunch. The catamaran had a full service bar on the boat - but no wine and no rum punch. So for me that bar was useless. The lobster lunch was delicious but you only get 1 tiny lobster tail. No seconds. They take all lobster and chicken away- no second servings. So unfortunately lots of folks were still hungry. Its a long day and people need to eat. If you go on this excursion - bring some snack with you and bring your travel mug for a drink at the bar. =OVERALL - we all enjoyed Hotel Playa Coco. The destination is beautiful. Bring tons of bug spray and battery operated OFF mosquito repellents devices. I would return to this hotel because it is a diamond in the rough.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Domestic & International drinks
- Pedal boats
- Water polo
- Introductory scuba diving lesson in pool
- Games room
- Spanish dance lessons
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 307 rooms in eight 3-storey buildings
- 1 buffet restaurant
- A la carte restaurants: Italian, Cuban, Japanese and Seafood, dress code & reservations required
- 5 bars including Pool bar
- 2 swimming pools
- Tennis courts
- Beauty salon
- Massage service (fee)
- Medical service (fee)
- Internet centre (fee)
- Car rental
- 1 king or 2 twin beds
- Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Gardenview balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
- Standard Oceanview Rooms with ocean view also available
- Same as above but larger with sitting area
- 2 bathrooms with garden or ocean view
For the Kids - Kids 4-12 can enjoy supervised Kids' Club. Babysitting available for a fee. Kids pool area, play area and mini golf.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Playa CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera Cayo Guillermo, Cayo Coco, Moron Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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