Hotel Playa Coco
- What's Included
- All Inclusive Features
Location: On the beach, 45 min to Moron, 80 min to Ciego de Avila, 25 min from Cayo Coco airport.
This review is a true and honest opinion of our vacation at Hotel Playa Coco Feb 15-22 2017Check in : we arrived around 9:30 pm and were greeted with warm smiles from all the staff. Check in was fast ( under 5 min) All the information we needed to know was provided to us. Our bags were loaded onto a cart and we were taken to our room.Room: wow is all I have to say. We were in the 4000 building on the ground floor room 4111. The room was big, very clean and welcoming. Beach towels are in the room upon arrival. Much to our surprise when we awoke in the morning we had the most spectacular view of the beach!! We didnt even pay extra for this view!!The air conditioning worked very well and you have the ability to turn it up or down as well as off and on. Shower was great. Always had hot water and the pressure was just fine. There were no bugs in our room other than a free loading little gecko....harmless. Pillows are very flat but we asked for extra and received them the next morning. Our chamber maid was Mariel and she was fantastic. Always clean towels. Never ran out of toilet paper and our room was spotless. Sheets were not changed every day but I don't change my sheets every day at home either!We did have some key issues but figured out that you can't have your room key and cell phone close to each other. The phone deactivates the card!The room safe worked very well.Food: The food at this resort is fantastic. There are 3 a la cartes.Japanese: excellent food and a great show too!Italian: very good as wellSeafood: I don't eat seafood however my boyfriend said it was fantastic.There is also a 24 hour beer garden that serves fish and chips, burgers, hot dogs, chicken fingers and a few other items. The wait is sometimes long but we were in fact on vacation and in no hurry.The beach bbq has the best pork on a bun and also a buffet restaurant that makes to order pretty great pizza.The main buffet was pretty repetitive but the food very tasty. The ice cream parlor was a nice touch on a hot day. The Beach: SPECTACULARWe were at the beach every morning by 830. This was the time that the tide was low and you could walk forever on the sand bars. We saw tons of starfish and a few conch and crabs. Other guests mentioned seeing sand dollars and stingrays however we did not see any.To the left of the beach it was quite rocky but great for snorkeling. The right of the beach was all sand so really no need for water shoes. The water was cool but very refreshing and so clear! Beautiful turquoise and blues!The staff: what can I say about the staff. They were all pretty amazing. They do their very best to make sure you are happy. There are a few members of this staff that really stood out to us. Yenny(public relations) Mariele(chambermaid), Darian( breakfast buffet)and Luis(the beach guy) unfortunately I didn't get everyone's name.Thank you all for making our vacation memorable!😊Now for the only negative comment in this entire review:The bugs: aka no see ums and mosquitos. My boyfriend and I couldn't understand how people were complaining as the first 5 days we were fine. However......the last 2 days we were eaten alive despite the fact we used repellant everyday.And yes.....the resort staff sprayed every night before dusk!In closing. This is a wonderful resort. Travellers must keep in mind it's Cuba!We saw and heard so many people complain about silly little things that could be avoided. Cuban people are wonderful people. Treat them as you like to be treated and they will do everything they can to make you happyIf you're diabetic....bring sweetener!If you like certain brand foods...bring them!If you like your pillow from home....bring it! You get the hint...My boyfriend and I look forward to visiting this resort again
Had a good week at this well maintained resort. Staff work very hard and are pleased to be of service. Food was ok, you always had something you could eat. The fish cooked in the buffet restaurant was excellent, so was the food at the beach. Entertainment was interesting. Our first visit and would recommend and return. The beach gets a five.
Stayed there March 3-10, 2017. First day rained but there was an umbrella in the room & it was still warm. Choice of restaurants and bars - great pool bar at the smaller pool. The lobby bar had a piano player most nights and they made the best piña coladas there. Their theatre was under construction so the nightly entertainment was either at the main pool or inside the lobby, still lots of fun.
This was my first trip to Cuba, went with an open mind and not expecting much. I have travelled all over mexico, dr, virgin islands and other carribean sites and went with low expectations but have to say I was pleasantly surprise. I found the resort itself very nice, not too big to get around, food was great (not gourmet) but lots of choices and tasty. Rooms are a good size and clean, a little dated compared to other carribean resorts but fine for me, ac worked fine, bed fine. I had water, pop, toilet paper and towels everyday. I did slip some toilet tissue in my purse at night as backup. My shower wand didn't have a holder, but I taped it up with duct tape (brought after reading someone else comment lol) and it was fine. Service was a little slow at times, they made the drinks and food to order one at a time so there were often lineups, if they put more food or glasses of drinks on the bars for self serve when the lines start forming for people to grab and go I think it would help to move everyone along faster. The servers here are all so welcoming and friendly and did a good job, line up was a good place to chat with other guests. Sadly, I did witness a couple of guest who were rude or made inappropriate comments to the servers...pathetic how some people feel entitled. Beach was amazing, pool was "refreshing". I never got bit or bothered by any bugs anywhere on the resort but there were 2 other people who mentioned they did.Bring spray, bring snacks and make sure you have what you need as it's very hard to find anything there to purchase. I suggest you make a list of your essentials and bring any sort of food item you couldn't live without. Would go back, especially for the price.
When we got to our hotel room the vent stunk like mold, it was impossible to sleep. Some of the beds were in horrible conditions.The staff ignore you. The main buffet has very little food, In the bathroom the ceiling is leaking. The beach has lots of rocks in the water near shore and you have a pretty big chance of cutting yourself if you step onto the sharp ones. The bed sheets are dirty. I was very disappointed.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Domestic & International drinks
- Pedal boats
- Water polo
- Introductory scuba diving lesson in pool
- Games room
- Spanish dance lessons
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 307 rooms in eight 3-storey buildings
- 1 buffet restaurant
- A la carte restaurants: Italian, Cuban, Japanese and Seafood, dress code & reservations required
- 5 bars including Pool bar
- 2 swimming pools
- Tennis courts
- Beauty salon
- Massage service (fee)
- Medical service (fee)
- Internet centre (fee)
- Car rental
- 1 king or 2 twin beds
- Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Gardenview balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
- Standard Oceanview Rooms with ocean view also available
- Same as above but larger with sitting area
- 2 bathrooms with garden or ocean view
For the Kids - Kids 4-12 can enjoy supervised Kids' Club. Babysitting available for a fee. Kids pool area, play area and mini golf.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Playa CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera Cayo Guillermo, Cayo Coco, Moron Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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