Hotel Playa Coco
- What's Included
- All Inclusive Features
Location: On the beach, 45 min to Moron, 80 min to Ciego de Avila, 25 min from Cayo Coco airport.
I travel to Cuba with my family every year and this resort was the worst resort I stayed in - EVER!!! It 's DIRTY, everything is BROKEN and even dangerous. The water in the pool was green and disgusting, the smaller pool had a broken lamp with the wire directly in the water. The Buffet is VERY DIRTY- plates not clean, tables and chair sticky, missing plates at times, The towels have stains and gum stuck in the fabric....The beds are totally uncomfortable - way too hard and pillows almost falling apart.....lock on the door broken with the screws almost falling off.....Bathroom so GROSS you dont want to touch anything!! I was looking forward to the day we would leave the place!! The only positive thing is the amazingly beautiful beach and the staff especially at the beech and at the buffet...they are very nice people......
In all of my trips.. this one was the worse one !!! Boy the place was so dirty .. ! In the room, i noticed there was some sand ! yes..sand inside the bed sheets !!! also with some stains here and there..! inside the bathroom.. they only give 1 paper roll and after going to the bathtoom you have to trow the toilette paper inside a garbage can..! with no plastic bag inside ! the bedmatresse you can feel all the springs inside.. makes noise when you move.. pillows looks so dirty and flat !!! thank god i braught mine ! They do not wash the bed cover ..i took the one inside the closet.. and on my last day when we checked out.. i saw the maide taking the cover and putting it back in the closet !!!!! i couldnt beleive what i saw ...The pool area...looked like a swamp! the water was not clear at all...very oily..bugs..it even looked greenish! There was plates and plastic cups floating in the water !!! We saw garbage bags on the grass.. and again plastic plates and cups.. and even POOP !yes !! i dont know if it was from the dogs or cats around the resort .. and cats are everywhere !!! there is construction sites on the resort..and it really does make the resort look like a big mess ...! and apparently its been like that for a long time..!They only have 2 restaurants, the japanese one is soo bad they have NO air conditioner and it feels like your inside an oven !!!!! We couldnt finish our meal it was too hot !!!! i almost fainted !!!! they say the air conditioning is broken .. but i found out it never did work !? The italian restaurant..really not good...food was cold..The buffet one... service is soo slow..long waiting lines!! for a pancake..i waited 45 mins !!!Always the same food ! they wereplates missing .. the chairs and tables were always sticky !! The only part we really enjoyed was the Beach...its breath taking.. and the staff at the beach are really friendly and nice !
Entertainment staff ⭐⭐⭐⭐Wilbert (chocolate )*= professional** 🌟🌟🌟🌟🌟Rico= professional 🌟🌟🌟🌟Spa gym staff 2 seňoras= professional Especially Jennifer always smiling In the cafeteria the service is really low Some waitress & waitresses are trying their best🌟🌟 but the admin=0 45 mins minimum for my daughter to waiting for a basic cheese pizza Too slow no idea of what they r doing Lunch time no plates ready You sit and wait for a glass of water food is repetitive same food for lunch and dinner I mean exactly same I will recommend this place but something must be done at the cafeteria and kitchen renew the equipment in the gym Internet is hell
As a frequent visitor in Cuba, this was easily one of the best resorts! The resort itself was very clean, the beach was beautiful, but specifically the staff made it an unforgettable vacation. Special shout out to Michel and Yasbel the lobby bar tenders! Rico and Leo the entertainers, such friendly and genuine men! And Maikel one of the beach bar tender, a very kindhearted man! Such amazing employees!
We arrived late in the evening , Went to the 24 hour bar to get something to eat at 11 pm & were told they were closed. This was the off season but a 24 hr bar being closed at 11pm, especially when they knew people checked in late, unacceptable! The next day transferred to TRYP Cayo Coco. Been going there ever since , 14 times now. Thanks for doing us a favour !!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Domestic & International drinks
- Pedal boats
- Water polo
- Introductory scuba diving lesson in pool
- Games room
- Spanish dance lessons
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 307 rooms in eight 3-storey buildings
- 1 buffet restaurant
- A la carte restaurants: Italian, Cuban, Japanese and Seafood, dress code & reservations required
- 5 bars including Pool bar
- 2 swimming pools
- Tennis courts
- Beauty salon
- Massage service (fee)
- Medical service (fee)
- Internet centre (fee)
- Car rental
- 1 king or 2 twin beds
- Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Gardenview balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
- Standard Oceanview Rooms with ocean view also available
- Same as above but larger with sitting area
- 2 bathrooms with garden or ocean view
For the Kids - Kids 4-12 can enjoy supervised Kids' Club. Babysitting available for a fee. Kids pool area, play area and mini golf.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Playa CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera Cayo Guillermo, Cayo Coco, Moron Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.