Hotel Playa Coco
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- What's Included
- All Inclusive Features
Location: On the beach, 45 min to Moron, 80 min to Ciego de Avila, 25 min from Cayo Coco airport.
Great place to stay ~ visited Jan 2015 with girl friends ~ had a blast ~ Been in Cuba 7 times & this is the only place I will return to. Planning this Jan with hubby. Staff were excellent, very friendly and accommodating ~ Beach was perfect (could use more condiments at beach lunch) Always something to eat ~ Loved the beer garden ~ I stayed on 2nd floor ~ loved it. Can't wait to return......
Stayed for the third time at Hotel Playa from September 17 - 24th and once again had a great time. The hotel is undergoing renovations but the impact to guests is minimal. Unfortunately the building we normally stay in with amazing ocean views was closed for renovations so we stayed in a building on the other side of the resort with an obstructed view of the ocean. While it was not as nice as the view in the building we normally stay in it was still an amazing view and the rooms had been renovated which was a nice bonus. The only negative aspect was that in spite of emailing the hotel prior to arriving and being promised adjoining rooms we were given rooms on the same floor but a fair distance from each other. Not quite sure why we were given rooms as far apart as they were since the resort definitely wasn't crowded but we didn't go to Cuba to spend our time in the room so it wasn't a major issue for us.The beach was fantastic and because there weren't many people at the resort there was never a problem getting a lounger any time of the day and they had thankfully done away with the constant blaring music that had been a fixture of the beach the 2 previous times we had been there. I'm not sure if this was because it was the off season and there weren't many people at the resort but they need to continue this in the future as it far more relaxing to enjoy the sound of the ocean than blaring music. Unfortunately the main pool did have constant loud Cuban and dance music all day and well into the evening. They also have removed the walk up bar at the main pool and replaced it with the DJ area leaving only the swim up bar which was disappointing. I'm not sure if this is just temporary while they are doing renovations or not but it would be nice to have a walk up bar instead of just the swim up bar. There is an option however for anyone who doesn't want the loud music and swim up bar at a second "quiet" pool a short distance away. Not only was it far quieter it had a walk up bar with the best bartender on the whole resort. Mike never failed to keep us entertained and supplied with amazing and inventive drinks. The food at the buffet was a bit more repetitive than it had been on our previous visits but this might have been because of it being the slow season. The food was certainly more than adequate and there were a few dishes that were fantastic. My only complaint would be that they only had scrambled eggs on two mornings which were amazing and we would have like to have had them more than twice while we were there. The Japanese, seafood and Italian A la cartes were all fantastic especially the Italian. The beer garden is a great alternative to the buffet with the burgers being the best choice.The staff are what truly makes this resort special. Every employee goes out of their way to make sure that the guests are looked after and problems are rectified right away. One afternoon the safe in my room malfunctioned and wouldn't open. After a call to the front desk there was a technician at my room within 20 minutes to get the safe open and let me reset the code.This isn't the newest or largest resort in Cayo Coco but it is a great resort if you are looking for a quiet vacation. I wouldn't hesitate to go back for a 4th time or to recommend it to anyone planning a trip to Cayo Coco.
Had a super awesome time and can't wait to go back again! 3rd time in Cuba this year and I can honestly say it gets better every time!!! Staff were amazing, from the entertainment crew(Minion, Luigi and all the dancers) great spirit, and Judy at the pool bar and Jorge at the lobby bar and the whole staff at the beer garden. Even though the club was under construction, there was amazing entertainment and then the entertainment crew took people off sight to party all together and safely. Front desk staff was awesome too! Think I've found a new home👍👍😀
This was a very nice hotel not very big buy that's OK. Food was decent had no problems finding something to eat. They have a cool beer garden that serves Margarita machines right at your table!!!Beach is very nice with lots of Palapas Would return!!!
I visited the last week of September 2016, for the second time. This is low season, so check in took 2 minutes and Luisima greeted me like an old friend - she remembered me! She's bubbly, very sweet and friendly.Room: I was happy to be put up into one of the newer buildings (had issues in the bathroom in the older building last year). Walked in to my room find a free bottle of rum as courtesy for my second visit, as well as a King sized bed (for one person), which was nice. The door key didn't work after that and Luisima helped me very smoothly from there. Flat screen TV, watched two really good movies during the thunderstorms.Internet: on their computers was not working, so someone at the desk also refunded me the next day since I didn't bring my cell phone.Beach: as beautiful as always! Bring snorkeling gear so you can go swimming with the fish!Food: delicious. I have a lot of food allergies and can ALWAYS find something healthy and safe for me to eat. Buffet is great (make sure you know when it's open during low season), Italian restaurant has a nice seafood soup and amazing salmon plate (although more than 3 slices of carrots and green beans would be nice), and the Beer Garden is open 24/7 for pub style food. Drinks were inconsistent across the resort - everyone has their own way of making them. Best Pina Coladas are done by Michel in the lobby, especially with grenadine, as well as Yony at the Beer Garden.Staff: half are amazing, half are terrible, which is why I rated service a 3 - otherwise it would be a 5. My feet got minor cuts on the rocks in the ocean twice on the last day while walking out onto the shore. When I went to the front desk to ask for help because it hurt to walk, the staff told me to go to the doctor, which was on the other side of the resort and nobody offered me a ride. No bandaids are sold at the store in the lobby either.Similarly, when my foot got stung by a bee (the same day), the lifeguards said they didn't have tweezers and told me to see the doctor as well - when I REALLY could not walk. A nice woman helped me out instead as well as another fellow traveller who knew what to do.A lot of staff were hitting on me in inappropriate ways, which I didn't appreciate. Being yelled at, "Hey you!" then turning around to have them check me out head to toe is not cool...neither are lifeguards whistling as women pass by. I had this problem last year with one person in particular, and he didn't say a word to me this year.I also had a minor conflict with Chocolate in the lobby when he was trying to recruit people for the club in town that night. I was happy with reading and heading to sleep, but he kept insisting that I go and made some smart/arrogant remarks. After the 5th (or maybe 10th) attempt, I raised my voice at him a little bit and became stern about his behavior and called him out on it - then he asked me not to get upset. He didn't seem to understand that some people don't want to go clubbing and everyone enjoys doing different activities while on vacation, and that he should respect people's decisions.AMAZING STAFF MEMBERS: Yony, as usual, is a delight. He is always SO incredibly friendly, kind, outgoing, helpful and genuine. I had a terrible headache one night and he offered me a specific tea that helps with overall pain (and it DID help!) FYI he makes the BEST drinks I've ever had!! Yoanita at the bar by the beach is very sweet and friendly as well, and always knew what I'd be asking for - she never forgot to skip the alcohol or sugar for me.There are renovations going on right now, but if you get a room by the beach in the newer buildings, you probably won't hear a thing. It was fairly quiet when a went, but it looks like the whole resort is getting a makeover on step at a time. Looking forward to visiting again!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Domestic & International drinks
- Pedal boats
- Water polo
- Introductory scuba diving lesson in pool
- Games room
- Spanish dance lessons
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 307 rooms in eight 3-storey buildings
- 1 buffet restaurant
- A la carte restaurants: Italian, Cuban, Japanese and Seafood, dress code & reservations required
- 5 bars including Pool bar
- 2 swimming pools
- Tennis courts
- Beauty salon
- Massage service (fee)
- Medical service (fee)
- Internet centre (fee)
- Car rental
- 1 king or 2 twin beds
- Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Gardenview balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
- Standard Oceanview Rooms with ocean view also available
- Same as above but larger with sitting area
- 2 bathrooms with garden or ocean view
For the Kids - Kids 4-12 can enjoy supervised Kids' Club. Babysitting available for a fee. Kids pool area, play area and mini golf.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Playa CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera Cayo Guillermo, Cayo Coco, Moron Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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