- What's Included
- All Inclusive Features
Location: Beachfront in Cayo Guillermo, and 30 min from the airport.
I have been to Cuba over 25 times 18 times in past 4 years so have seen lots!!I would say average resort, rooms were clean and basic more than sufficient, food was pretty good no complaints.Beach was great for walking and swimming pools were fine loved the foam party.The mosquitos were terrible, I got my fair share of bites others in our party were literally eaten alive, I think the time of year being June and the stagnant water around the resort made it an ideal place for them.Had no issues with room towels or beach towels, maids were pretty good.My safe didn't work and they tried to charge me for it but did get it resolved.There wasn't much entertainment prior to the show which could be improved just a bit of music would be nice. A funny think happened I left a new dress for the maid, the day after I saw it outside the store for sale for 10 pesos I mentioned to the shop assistant she said the maid has asked her to sell it she was mortified I had seen it and took it down the next morning.We had a good time but some small improvements could be made.We also noticed a few people at the resorts no bands that were on the pull we heard one of the girls had gone back to one of the young fellas room and items went missing they wore no bands but seemed to know some of the bar tenders, made me feel a little uncomfortable.
Nice hottel, nice friendly staf. Wery good food , a lot of fruits. Nice place on the nice beach. All staf do all , that you will filling comfortabil . Hottel is wery clean . Staf ho do rooms cleaning makes siurprizes. I want wisit this hottel again.
My wife and I went to this hotel at the beginning of September and it was a lovely hotel with really nice staff . The lobby bar could do with a good mozzy clear out as I and my wife were bit to death from day one but ok around pool and other areas. Must have had there fill on first day. Beach is wide , which is white, soft sand and pretty clean. We had a 3rd floor room which was a bit dated but clean and had maid service daily. All going great till Wednesday 6 September when we were told we needed to be evacuated due to hurricane Irma heading in our direction. After a lengthy wait to get picked up , our coach joined a 47 coach convoy to take us to varadaro which was 9 hours away near Havana . All in all a good hotel, needed upgrading but what I hear about what the hurricane did, I assume that will need to happen anyway as it was badly damaged.
We stayed at the Iberostar Daiquiri between August 30 - September 6.Staff- very friendly and made sure you felt at homeRoom- we had an ocean view suite, it was very pretty and had an amazing view. The maid kept the room clean, we left a tip everyday. Tv did not work, AC was awesome (saved us from the heat), bathroom was clean and small, but spacious. The shower sucked, the water pressure was very weak. The room could use some paint, the closet door was broken. The patio and chairs was a nice added touch.Pool- Music was loud, prepare for kids to be obnoxious and loud in the swim up pool bar area. There was lots of garbage and beer cups left all over and in the pool area. Wild Crabs end up in the pool time to time. Pool was very warm and not much shelter from the sun. This was due to large amounts of people reserving the sun beds and umbrellas with their towels, when it states that you should not do so. Overall, pool is decent.Grounds- The plants and grass are kept beautifully. Lots of palm trees and floral bushes. ***One serious and unexpected event that happened twice, were power outages. These lasted 2 hrs each, and the grounds did not have a single flood light. It was pitch black both times. People were getting injured in the dark because they could not see where they were walking or where exits were (this would not be acceptable in Canada)*** Public bathrooms were disgusting and we recommend waiting till you get back to your room. They were full of mosquitos, toilets never flushed and no toilet paper. The resort smelled like sewage in certain areas, specifically near washrooms, and it was quite unpleasant. The convenience store saved our lives, we bought bottled water there everyday (2 pesos for 1.5 litres). Cigar shop was good, lots of variety. Lots of places on the resort to buy souvenirs.Food- Lots to choose from for every meal. The best part was the grilling stations which had eggs in the morning, meat, fish and pasta for lunch/dinner. There were smoothie, sushi, meat carving, pancake, taco, and omelette stations. The a la carte dinners were not very good - we preferred the buffet. Beach- very clean and even more beautiful than the pictures. Absolutely stunning. We took advantage of the free kayak rentals. Doctor on Call- very informative and the pharmacy had lots to offerTips from us- bring the best bug spray you can find, take dukarol, drink only bottled water, tip the staff, and have fun !!!Overall, we enjoyed our first trip to Cuba! The resort was amazing and we would definitely go back!
We were here for 4 days before Irma hit and whilst I appreciate there is now damage and I hope everyone is safe I still want to write a reviewFood - terrible, I had crisps for tea one night and my hubby had boiled eggs and chips. Not a 4 star I Iberostar and more like 2 star. Salad bar was non existent and food cold. I am not a fussy Eater and I give credit where it is due, but not hereRoom - we had ocean view and the room was lovely but had big holes in the curtains and the cover on the bed looked like it had been screwed up and chucked onPool..was okay but I did keep finding lumps of people's hair in the ventsEntertainment - was ok but the toilets in the theatre were falling off the wall, there was no locks on the doors and no toilet rollDrinks - soft drink bottles were left in the heat in bottles and when you had one of these and put ice in, by the time you got to your tables, it had melted and it was very warmStaff - fabulous and always very helpfulWhilst we were there they had a power outage and everyone had to use the torches on their mobiles and the main bar was down 4 steps and we witnessed lots of people fall down these in the dark....hotel should have candlesSnack/beach bar...okay but again the toilets were really badI have been to lots of iberostars but this one was very disappointing and more 2 star
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr snacks
- Unlimited Domestic & select International brand drinks
- House wine w/meals
- Pedal boats
- Introductory scuba diving lesson
- Tennis till 9pm daily
- Bike (with guide)
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 312 rooms in thirteen 3-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: International, Mexican and Cuban, dress code & reservations required
- Snack bar & beach grill
- 4 bars including Beach bar and Pool bar
- 2 pools with kid's pool
- 2 tennis courts (1 lit)
- Fitness centre
- Gift shops
- Dive shop
- Internet access (fee)
- Massage service (fee)
- 2 twin beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or terrace w/ garden, pool or ocean view
- Max occupancy 4 persons, up to 3 adults
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, games room and kid's pool. Babysitting services available (fee).
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar DaiquiriCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey, 65100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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