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- All Inclusive Features
Location: Beachfront in Cayo Guillermo, and 30 min from the airport.
Had a great time at this resort right on the beach. Very friendly, clean and fantastic beach! Resort is a bit weathered (4 star) but bathroom in our room updated. No tub just good size walk in shower with rain shower head and hand held option. Only thing we didn't have hot water for 2-3 days. No one on our floor did. Resort notified and told they were doing their best to fix. After 2 days asked for compensation and received nice bottle of rum and refund on safe fees. Other than that loved everything. Food was good. Resort staff very helpful and friendly. Pools kept clean. Entertainment wonderful and always there if you were bored but never obnoxious if you just wanted to relax in the sun. Drinks served on the beach. Games on the beach. Snorkelling right in front of resort fantastic but for 20 pesos can get a ride out to a beautiful reef where the fish are fantastic. Water and beach fabulous. Lots of shade if you need it. We only had 3 people in our room but "double" beds very small. Some of the people we went with had teenagers and got adjoining rooms, one room king bed and kids room 2 beds. Highly recommend doing this. The weather was amazing. One day cloudy, unfortunately took most of my pics that day, but rest of the week sunny and hot. One trip to Pilar beach, highly recommend this, best beach I've ever seen!!! Rest of the time stayed at resort and had a great time. 35-40 minutes from airport, would go back here.
This hotel is terrible... It needs updating and is filthy dirty and don't expect any help from reception!We booked a superior room but the sheets didn't fit the bed so most mornings I'd wake up with a mouthful of mattress. The sheets were only changed twice in 14 days and were stained. We were the lucky ones - our friends never had them changed throughout their stay. The bathroom was acceptable but far from the standard you would expect. There was never enough toilet roll especially when you were ill! Getting fresh bath towels was a rarity too.A number staff are rude and would only be remotely helpful if you tip. This especially came to light on our last day when the staff that weren't interested suddenly became very interested as to whether we had enjoyed our holiday!The themed restaurants are to be avoided. We visited the Mexican and during our meal 2 tables of diners got up and left half way through their meals, but I have to say that the staff there were possibly the nicest. The buffet food is always cold and under cooked. Always make sure you only eat food that is freshly prepared while you wait. The joints of pork in the evening buffet were raw in the middle. There is always something to eat if your not fussy though.In the bar/lobby area there is not enough comfortable/relaxing seating for the size of the hotel and a lot of the chairs/sofas were broken. Don't expect to get a proper glass either as they often ran out - I was given a shot of Havana 7 in a champagne flute! The public toilets are disgusting. I won't go in to detail, but go to your room if possible! The beach was stunning and the pool area was fun but needed a little TLC and it was luck if you managed to get clean beach towels as they didn't come every day and quickly ran out.We still managed to have a great holiday with our cousins and Cuba is a wonderful, cultural country with fantastic architecture and scenery. We would like to especially like to thank Johnny, the lifeguard, as he was so friendly/helpful.Our advice is if your thinking of going to Cuba is "don't stay at the Iberostar Daiquiri"
The family travelled December 27 to January 3. After reading many reviews prior to booking and arriving for our vacation we didn't set the expectation bar too high. Overall, the resort is good however, the much higher price over the holidays was not worth the premium. Good: Beach, ocean, and pools. The food was generally good once you figured the best dishes came from the freshly made ones, like the omelettes, stir-fries, pasta, etc. Through out the resort the drinks served were well poured and service was generally good. The evening shows were great although PA hosting announcements microphone is loud. A la Carte Mexican was fantastic (went twice). Skip the Italian. Not so Good: Our room had several issues (door lock, safe jammed, phone did not work), however, they were all repaired over time. Towels in the rooms are minimal and beach towels are often unavailable for switching (really no big deal). Double beds are tiny..... The Lobby Bar was the place at night and service was good. Only issue was the amount of smoking in there. Recommend the trip on the local bus to Pillar Beach and the small resort sailboat for snorkeling at $20 see John. Overall - I would go back at a cheaper rate.
After saying never Sunwing (had a bad experience) and never Cuba (due to my seafood allergy) we were off to Cayo Coco, Cuba via Sunwing!? We went over the New Year’s week and we had an excellent rest in Cayo Coco. We have renewed faith in Sunwing. The staff was all very professional and helpful and the flights were on time – actually early both ways. The only glitch was that they didn’t have immigration forms on board so that wasted an hour when we got to the Cayo Coco airport. No idea why they would not have had them on board! The resort was very nice – small enough to get around easily and it was clean and well maintained. Our room was in the 2000 building with an ocean view – excellent view and quiet. We met so many nice people and visited everywhere we went around the resort. We had a few windy days but also some calm days. The weather was always about 28 to 29 degrees. We had no problems with our room but friends we met there staying a couple doors down from us had no dead bolt and had issues with shower not draining. We always had good water pressure and warm water. The towels were thin and there were no face cloths or hand towels at first. Later on in week the maid did supply hand towels. I had brought a couple extra towels and a face cloth because I had read that in a review. We did have problems with our in room safe but someone from the front desk came and fixed it as soon as we contacted them. We were always able to get fresh beach towels from the towel hut. The beach is beautiful. The ocean water was warm on the non-windy days but cool on the windy days – maybe from the deeper ocean water mixing with the shallow water? don’t know. I loved to feed the fish by the shore. We just broke off small pieces of a bun and watched the fish swim around our legs. There is excellent snorkelling right by the resort but I am claustrophobic so didn’t get into that. Some people we met there had underwater cameras so I got to see the photos and videos. Very cool! The food is fairly bland as everyone says about Cuban food, but we were never hungry and could always find something we liked. The resort put on a big New Year’s Eve feast complete with champagne. They also gave out beautiful roses as we entered the buffet for the New Year’s Eve celebration. We were lucky that we booked the New Year’s Eve feast because you had too pre book that in the dining room. We just accidentally figured that out when we saw people at a desk in the dining room and decided to ask. The front desk staff should have let us know that when we checked in. I think some people might have had to miss out on the feast if they didn’t know about booking it. The restaurant by the beach had a good selection and there is also a snack bar by the pool. We enjoyed the Cuban restaurant and the Mexican one but didn’t try the Italian restaurant. The buffet was very good. I didn’t have any allergic reaction to all the seafood around but took Reactin every day to be on the safe side. There was always plenty of fruit and vegetables available at the buffets. I loved the papaya. The green peppers were also excellent. The meat always scared me so I stayed away from that. Even at the stir fry station where the meat was cooked in front of you, it seemed like the meat was sitting out too long before being cooked. Not sure but I didn’t take a chance. I enjoyed the pasta from the pasta station and the stir fried veggies were excellent too. There was no alcohol spared when pouring drinks. The drinks were excellent and the red wine was also very good.Staff throughout the resort was fantastic. Our room was cleaned daily and we left a 1 CUC on the pillow each day as a tip. We also tipped at the restaurants and sometimes at the buffet where they were stir frying and making the pastas. Water was served with the meals. You can use the water in the room for brushing your teeth but the bottled water stocked in the mini fridge is the drinking water.For the evening entertainment we enjoyed the dancers. We would have gone each night but the volume was way too loud. Maybe we are just getting old but we met up with younger people there who found it way too loud too. There was an excellent saxophone player in the Mexican restaurant and we enjoyed the quieter piano bar atmosphere. The lobby entertainment was often way too loud for us to be able to visit with the people we met. We took the bus for $5 CUC to Pilar Beach one day and that was well worth it. Pilar Beach is only a 20 minute bus ride from Iberostar Daiquiri. You pay $5 CUC for the round trip. It is a beautiful beach. We got there in the late morning and stayed until about 3:30. There was no problem getting a lounge chair or regular chair there.We felt taken advantage of over the currency exchange in the resort and airport. The front desk staff at the resort would take our Canadian money and convert it to US dollars and then convert it into Cuban union peso which is different than the actual pesos used in Cuba. Is this just a tourist currency? It ended up that whatever we purchased was in US funds so that was more costly for us. We spent less on souvenirs and even though we did tip a fair amount, we would have tipped even more if this currency rip off wasn’t taking place. There is a bank right near the resort but someone we talked to said the exchange rate was the same as at the front desk of the resort – not sure?! The resort gift shop – the one that sells sunglasses – runs a scam by not marking prices on the items. I purchased a beach cover up early in the week for twice the price that they sold one - in another in a different color -later in the week. I told her that I had to pay twice the price earlier and she tried to tell me the higher price was the price. I finally got her to agree to sell me one at the lower price she quoted me but I think they are taking advantage of their customers. For most items there is no bartering on prices in the gift shops as there is in the market.The resort could improve communication of their activities by having a list of activities posted in the resort. I was told there was a posting by the pool but there was not. At guest services I was shown a paper with the activities listed but I wasn’t allowed to take the paper with me. Even when we thought we knew of an activity time and we showed up, it may or may not be taking place - for example the dance classes at 5 p.m. The aqua aerobics – which we thought were going to be at the pool – were actually at the beach but then not if it was too windy. The activities around the resort seemed sporadic. When they did do them it was lots of fun and the activity leaders were awesome. My suggestions for the activities is post the list and location of activities for all to see, stick to the plan, and turn down the volume for the evening entertainment. Make sure the entertainment in the lobby bar area is not too loud so that people can relax and visit. We loved the ballet in the water on the last evening we were at the resort. It was fantastic. I wished I had put on some insect repellent though as I did get some mosquito bites while watching the ballet. I think it is a good plan to use insect repellent if you are out and about in the evening. There is a swampy area around the resort so there are some mosquitoes. The resort does a good job of fogging though. We didn’t spend much time by or in the pool as we enjoy the beach. The pool water seemed on the chilly side when I did test it out. The beach is large so it was never crowded and you could always find a chair - if not, you can ask someone from the resort to get one for you. I was impressed that there was drink delivery service out in that large beach area. The beach bar is close enough so you can go for a drink whenever you want and you can go for lunch there too. You can walk for miles down the beautiful, white sand beach along the other resorts in that area. Overall it was an excellent, relaxing week – just what we needed.
The good, the bad and the uglyI go to Cuba for the the beach, water and sunshine. The beach here is exceptional, the surf very gentle even when windy and the snorkeling decent. Rarely a problem to find a lounge but don't expect to get a drink. You can stroll forever and it's fun to watch the kite surfers.The resort itself is tired and that would be fine if it was clean and you actually got the impression that anyone gave a damn. I paid for a room upgrade and was pleased to get main floor king room., was comfortably appointed with a great view. The shower head was destroyed and there was no pressure, the toilet did not flush properly and it took 4 days to get it fixed. There were days when housekeeping did not show at all and when they did it was substandard at best would be better to skip the towel art and actually wipe the bathroom counter and mirror if you are short on time. There is a coffee maker in the room but was never able to get any coffee. The buffet offered a very good selection and the fresh cooked stations are a good bet, but the hot food was rarely hot and there are some serious food handling issues.You can certainly eat well just be aware and stay away from those mayo based salad that are sitting out unchilled etc.The morning wait staff are lovely, super friendly and attentive..thank you ladies :)The evening staff not so much. The beach restaurant is okay for a quick lunch, if you can overlook the feral cats fornicating and spraying. It is the Cuban choice in the evening and dinner and service was very good.The Mexican restaurant was my favorite, food was very good and service was exceptional.The Italian is average at best. The best part was the entertainment a wonderfully talented group of gals on wood winds.The Lobby bar is the only place to go in the evening and my hats off to the staff they were seriously understaffed but they tried really hard and smiled through it all. Treat yourself to a massage Marlene is very good.Tip: There is a bank on site and the exchange rate is better than what they give at the front deskThis could be a lovely spot but right now it has some serious management issues.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr snacks
- Unlimited Domestic & select International brand drinks
- House wine w/meals
- Pedal boats
- Introductory scuba diving lesson
- Tennis till 9pm daily
- Bike (with guide)
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 312 rooms in thirteen 3-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: International, Mexican and Cuban, dress code & reservations required
- Snack bar & beach grill
- 4 bars including Beach bar and Pool bar
- 2 pools with kid's pool
- 2 tennis courts (1 lit)
- Fitness centre
- Gift shops
- Dive shop
- Internet access (fee)
- Massage service (fee)
- 2 twin beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or terrace w/ garden, pool or ocean view
- Max occupancy 4 persons, up to 3 adults
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, games room and kid's pool. Babysitting services available (fee).
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar DaiquiriCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey, 65100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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