- What's Included
- All Inclusive Features
Very relaxed place, very friendly people with access (through on-site Air Canada rep) to great excursions (some of which we did twice).We stayed for two weeks, in that time we got to know the staff well, and were treated like family. The rooms and facilities were a bit dated, but everything was kept clean and decently serviced. The food was good, but they only had one al-a-carte restaurant, which proved not to be a problem to get reservations for. The beaches and water were stunning, and the weather was near perfect for the entire 14 days. Although the beach was a short walk from the hotel, the boardwalk was easy access, and the beach bar at the end was friendly and accommodating.
We had a great family vac at the mojito. Staff were amazing. The kids activities were fun and the entertainment was too notch.. when I did run into some trouble as staff quickly rectified my issues.Please note; do not book with HOLA vacations.. we ended up having to take a taxi to the airport as the bus was over 40 minutes late.. when I spoke with my hola rep he yelled at me and advised that there was nothing he could do.. I would never travel with them and would got with air Canada or sunwing vacations. We met lots of amazing people and would love to return again.
We booked a vacation to Iberostar Mojito as our first trip to cuba. This proved to be a horrible experience. When we got to the resort, there was no reservation under our name, thankfully we had brought our papers to prove we did pay. House keeping changed our sheets, which was great, however after returning to our room we noticed a smell, after smelling it we noted that there was cat pee on the sheets. House keeping came and changed one bed sheets. We went back to our room and the smell was still there and unbearable, We went to the front desk and requested for the other bed sheets to be changed and we were told that there were no clean sheets and we would have to wait for the next morning (for a resort not having clean sheets is unacceptable) We requested another room and were told there were none. The resort was not busy so I do not believe that was true. As well there was never any toilet paper in any of the washrooms later on in the day. when asking the front desk if there was any, again we were told not until the next day. The one night we were in the washroom and house keeping was in there as well, we asked for toilet paper, where the house keeper took a roll of toilet paper out of the garbage that was wet and gave it to us. That is completely unsanitary and gross. This was a horrible experience. This was not a way we wanted to spend our holiday in a room that we could not stay in because of the smell, and nothing was done about it. It was not worth the money we paid, nor would we rate this hotel as it is rated, or recommend it to anyone for that matter.
We enjoyed staying at Iberostar resort in Cuba. The food at the buffet was very good, we mostly had grilled meats, fish, paella, rice and beans, etc. The fruits available were fresh. Remember to check out the churros stand, best churros ever!! The staff was friendly and helpful. The beach was excellent. The housekeeper is super amazing, the room was always spotless. Special shout out to Yaquelin Elsa. She is the nicest person with a happy personality. The night show was good, you can always keep yourself occupied listening to this singer in lounge that has a beautiful voice. During our stay we went to Morón which is a nearby city and it was great to see the local people. Overall, it is what I expected, I have travelled to many Caribbean countries. I enjoy learning about the unique culture, history, and cuisine of the Caribbean.
We just came back from a wonderful stay at Iberostar Mojito. The staff is really nice, always smiling and very well groomed. A big thank you to Yaris in particular who is in charge of the kids club. She did her best to entertain our kids (4 , 7 and 8) lovely lady able to come up with great ideas with small budget.Great job also to all the entertainers and specially Yamila, Andy, Coca Cola . They are in the resort morning til evening and still with a smile and great sense of humour.The beach is beautiful: white sand, transparent water, blue. The pools are great too (3 of them , one for adults). The rooms are fine. we should have asked for ground floor with walk out to the pool side. It is not in good shape and needs renivation (been opened for16years).We found the buffet above average. There is always pasta station that our kids enjoy, grill station with fish and meat and prepared dished as well. Overall pretty good food.The only think that would have made our stay more enjoyabke would be better cocktails. Stick to beer, margarita in lobby bar or sex on the beach at Roberto's beach bar. If you go there for Mojito you'll be disappointed.Thanks to Dulce at the Front Desk and Cesar in F&B. This place is far from everything so don t expect to see cuban life. You can arrange a day trip for $120 a day. Great spot to relax with young kids!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- 3 a la carte dinners/week
- 24-hour snacks
- 24-hour unlimited domestic and selected international drinks (house wine included)
- Admission to the disco (drinks included)
- Selected non-motorized water sports
- Pedal boat
- Dance lessons
- Daily activities program
- Introduction to scuba diving in pool (once/stay)
- Nightly entertainment
- Pool tables
- Spanish lessons
- 352 rooms
- 6 restaurants, including Italian, Seafood, Cuban, Steakhouse
- 5 Bars
- Pools (including adults-only pool)
- Beauty salon (fee)
- Gift shops
- Internet (fee)
- Scuba diving centre nearby (fee)
- Horseback riding (fee)
- Two 3/4 beds
- Full bathroom
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar MojitoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Jardines del Rey, Ciego de Avila, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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