- What's Included
- All Inclusive Features
First time out of Canada and first time tropical vacation, Iberostar Mojito Cayo coco did not disappoint. While it could stand a bit of upgrade to paint it ensured you were comfortable and we'll taken care of. We never ran out of water or hot water, food was lovely and varied and the staff worked tirelessly to cater to you. It was money well spent!
Stayed for one week from Feb 16 to Feb 23 via Air Transat from Ottawa.On arrival, smooth check-in (we were the only two people arriving at that time)Had asked for a quiet building near the adult pool but resort assigned bldg 15, being closest to disco and 24 hour bar (very noisy at night).Food was good, staff were great, not enough loungers at the pools but more than enough at the two beaches....best beach is to the right, when facing the ocean.Outdoor theatre being rebuilt one board at a time...project is slow in completion.Boardwalks to the beach are also under repair; one guest went though a number of boards injuring himself. Room was large but mostly unfurnished; lots of space for a dresser and other furniture. The beds are overdue for replacement. Fridge restocked with one beer, one pop, one bottle ater every second day. Pack some faceclothes, toilet paper and kleenex. Shows at night, held at the disco, were mostly amateurish. Lots of families at this resort. Don`t expect too much and you`ll be okay.
well check in was good, we requested an upper level but got ground level. but it was ok. it was a nice room and patio was just across from pool so it was a very short walk there and to buffet. food was good. always found something to eat. breakfasts were the best. cant go wrong with eggs and bacon. al la cartes were good. liked the idea they were out on the walkways over the "lake". there was a cigar room on the walkway to the beach where they had local band playing awesome music. it was a lot of fun. the beach was ok. it was beautiful white sand and water was warm, but my idea of a tropical vacation includes palm trees on the beach overhanging for shade, and that whole Caribbean feel like you are lost on a deserted island. this beach had a sand dune we walked over to get to the water. im not complaining, just a little disappointed. a plus was there was a beach bar :) nightly entertainment was good, drinks were good too. staff very friendly and helpful. they went out of their way to make you comfortable. our air conditioning wasnt working one night and we called the front desk. within 15 mins a young man showed up with his tool box. he took one look at the patio doors and he said the doors have to be closed and centered before the AC would work. he closed them properly and the AC cut in. we felt silly but nobody told us. we offered him some gifts we brought and he accepted with a smile, but when my wife offered him a new pair of sneakers we took with us he dropped his tool box, his eyes filled with tears. he asked us if it was really for him and we said yes, he tried them on and they fit like a glove. i've never seen anyone so appreciative in my life. it really warmed our hearts and opened our eyes to what we take for granted here is such a welcoming hard thing to get in cuba. go to this resort, you'll like it and enjoy your stay. take the train to the market. rum is a good gift to buy someone or just keep it for yourself.enjoy, cheers
My 9 yo and I went for 4 nights this past long weekend. First of all, let me be clear that I have been to Cuba before, about 18 years ago so I knew the food would be not great and the accommodations/facility all round to be serviceable at best. And that was exactly the case with Iberostar Mojito.Our 2nd floor room was ok. Beds were comfortable enough but never had sheets changed so we slept in sand. Sand on a sunburn makes sleeping tough! But this was not the bed's fault. No patio, and we dared not open the windows for fear of mosquitoes (I got eaten alive). We were put in building 12 which was a bit of a hike. Bathroom worked fine. The food was awful. My daughter and I ate bread and cucumbers and cheese and fruit and various meats (roasted ham and fish at the carving station were faves). Pasta was over cooked. Other veggies were canned or cooked to death. Salt and pepper was needed to provide any flavour. We ate pizzas, chicken, and ham and cheese sandwiches from the snack bars to sustain ourselves. If you like food do not go to Cuba. Seriously. But you won't die from hunger... you will just be generally disappointed at every meal. A la carte gourmet resto is the same food as buffet just reconfigured to look fancy. It did not fool me.Service is great though. Very helpful bartenders and food servers. Grounds are maintained and the pool staff are friendly. There was never any toilet paper in the bathrooms, but we expected as much and always carried in a Kleenex. Never flush your paper please (very common in all developing countries as plumbing is not NA grade).The beach is the only real reason to come to Cayo Coco. We spent hours each day in the waves and walking picking up shells and coral. We liked our getaway but I think next time I am just going to fork out the extra $300-500 and go to DR or Mexico for an all inclusive. I like food too much and dislike smoking more (so much cigarette smoke everywhere!!!)
We stayed for 14 days. It was a great vacation. Don't be fooled by the best reviews, this is a 3.5 star resort and as long as you keep that in mind you won't be disappointed.Check in is fast and easy, I recommend converting about 100 CAD. You get 67 CUC. If you need more then go exchange later, you don't want to be exchanging it back at the airport as you will get less back. Building 14 is in a good spot, third floor has a view of the ocean. We had to switch rooms because the plug in the bathroom das broken and the front door wouldn't close. We moved to the second floor. Rooms need paint and some updates done, but not a big deal, you're only sleeping in them. Beds are hard, two doubles pushed together, not a king. Pillows are very hard and fluffy, either sleep without it or bring your own. You can charge anything without a polarized plug in the bathroom. In the room the plugs are 220V. If you have a dual converted item like a straightener, it will work in the room. No adapter or converter needed. Towels seem to be swapped every two days and bedding not at all it seemed. The maids are friendly. Pools were clean and nice. Adult pool waterfall wasn't working at all. Main pool had lots of activities during the day. Beach is amazing, powder white and crystal clear. Less than a 10 min walk from the main lobby. Straight takes you to the snack bar side of the beach. Turning right at the t intersection takes you to the activities side of the beach. Beach volleyball, snorkeling, kayaking. The snorkeling cost 20 CUC. They take you to the coal reef. Only fish, not bad, and a nice thing to do.The gym was good. Several cardio machines and weights. You can get a decent workout on your vacation. Bring your own hand towel in the afternoon. They run our of clean ones early in the morning. Machines are run down but they work. Food was good at the buffet. The seafood tended to be a bit overcooked at times. Breakfast was great. French toast, pancakes, omelettes, or you could ask them to make you a fried egg. Ton of fruit, cereal, bread. Lunch and dinner usually had some kind of pork or beef dish, rice, potatoes, veggies. You could ask them to grill you meat or seafood. There was also a pasta station which was pretty good. Lots of dessert at lunch and dinner. The al a carte was not good. International, Italian, and Gourmet. They all used the same food as the buffet but in smaller portions. Italian was way too salty, at international I had chicken and shrimp, both dry and overcooked and gourmet was inedible. The steak was raw and chewy, the vegetables were all canned and the restaurant is over the lagoon so they were swarming with mosquito's. We left mid dinner and went to the buffet...as I said same food anyways but at least you can add whatever you want at the buffet. The staff was amazing. So friendly and they had so many activities to keep you busy. The live band was also incredible! So talented and great shows every night. Overall, nice resort and very clean. Run down but it's not a 5 star. We would go back to Cuba but probably try somewhere else next time!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- 3 a la carte dinners/week
- 24-hour snacks
- 24-hour unlimited domestic and selected international drinks (house wine included)
- Admission to the disco (drinks included)
- Selected non-motorized water sports
- Pedal boat
- Dance lessons
- Daily activities program
- Introduction to scuba diving in pool (once/stay)
- Nightly entertainment
- Pool tables
- Spanish lessons
- 352 rooms
- 6 restaurants, including Italian, Seafood, Cuban, Steakhouse
- 5 Bars
- Pools (including adults-only pool)
- Beauty salon (fee)
- Gift shops
- Internet (fee)
- Scuba diving centre nearby (fee)
- Horseback riding (fee)
- Two 3/4 beds
- Full bathroom
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar MojitoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Jardines del Rey, Ciego de Avila, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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