Melia Cayo Coco
- What's Included
- All Inclusive Features
Location: Directly on the beach, 1 hr from Moron, 15 min from the Cayo Coco airport.
First off, I hope all the coworkers are safe after hurricane Irma passed last week, I was lucky enough to have enjoyed the resort last week for 5 days before the storm came. I am originally from Cuba and I was not expecting much from any of the resorts because a 5 star resort in Cuba means like a 3 star resort here in the USA. but this place was AMAZING!!!!! It was clean, beautiful, it had a relaxing atmosphere and captured the essence of Cuba. The food, the drinks, the beach, activities are great. No complains. The coworkers make you feel at ease and are very friendly and helpful. I want to give a shout out to Cecilia from the buffet. She was so attentive to me and my partner. I miss her and I hope her family in Moron are safe after the hurricane. She was the BEST!!!!! also shout out to Joel, Felix and so many other employees that made our vacation so enjoyable. Miss Melia Cayo Coco.
First class location, well maintained hotel, helpful staff and a good balance of amenities. We visited Havana (advise all to fly, the coach is such a slog), and after taking comment from other guests, this hotel is certainly head and shoulders above many many others.We booked a Grand Lagoon Suite, and it was worth every penny, plus the little extras added to what was already a great holiday. Sadly, the Hurricane cut it short, and took away the focus of just relaxing, enjoying the food, drink and entertainment. Hopefully, all the staff are ok - and if the hotel gets rebuilt, we'll return in the near future to complete our holiday.On another note: the TC rep couldn't have been anymore helpful if she tried. Accepting that TC didn't cover themselves in glory, Maria still did her very best to make up for it, and ensure we knew what was going on...
Had booked a fortnight here that was sadly cut short due to hurricane Irma. The hotel is lovely, staff are fabulous and friendly and the entertainment the best we've seen.Right up until the minute we were evacuated we were well and truly looked after. The evening entertainment team were drafted in for a lunchtime session and the waiting staff were tending to our needs above their own.Cannot wait for the hotel to be back up and running as we will definitely go back.Idyllic setting, fab restaurants, great wildlife and above all else a staff team who appear genuinely happy to work there. Special mentions for Pedro, Maitai (Entertainment Manager) and Charles in the restaurant.
We came here as part of a two centre holiday, firstly visiting Havana and then flying internally to Cayo Coco! There are two things I would say about this, firstly, Havana is a fascinating place and worth a visit. Secondly, flying internally in Cuba is more of a third world experience, subject to delays, dingy terminals and some rustic aircraft in the fleet!We studied TA before we booked this hotel and found that many hotels in Cuba had very mixed reviews, but had heard that Cayo Coco was a beautiful and quiet location. This hotel had the best reviews and all I can say is that it didn’t disappoint!We stayed in a grand premium lagoon room on the first floor overlooking the lake, which was tastefully decorated and clean. This room type gave us the choice of eating breakfast in the international restaurant on the lake or in the main buffet restaurant. The former was a very tranquil place with a personal service and an adequate choice of food, the latter was much more lively and had a comprehensive choice of food with omelet stations. This restaurant had a good selection of food at all mealtimes and had a very modern feel, with outside eating available as well. In addition to this, there was a beach restaurant, which had fresh fish and meat cooked to order on a barbecue and had live music adding a brilliant vibe to the meal. Our room type entitled us to eat in the three additional restaurants in the evenings three times a week, the choice was Cuban, Italian and international cuisine.The staff were really friendly and the grounds were very well maintained. The beach had lovely fine white sand and the sea shelved gradually, there was a dive centre and a boat hut for kayaks, hobbycats and pedalos.Sadly, our holiday ended early as we were evacuated prior to the arrival hurricane Irma and we know that all hotels in this area have been badly damaged and just hope that the money is found to restore the facilities to how they were and that all the staff are safe and it’s not too long before they get the jobs back!
My husband and I stayed at the Melia Cayo Coco in early September...unfortunately hurricane Irma cut our trip short. We had a wonderful time in the 4 days we were there, and are looking forward to returning once it's rebuilt.Staff were outstanding- smiling, friendly, very easy going and genuine.A smaller, quieter resort about a 25 minute bus ride from the airport.We booked a lagoon view room. It was well equipped with robes, beach towels, generous sized shampoo/body wash/lotion, umbrellas, bar fridge with pop and beer, 2 litres of bottled water, bottle of rum and 'champagne'.On the deck were two loungers, two patio chairs and a side table; nice to sit out and watch the fish swimming:)A/C worked great!Food was pretty good. The lagoon room upgrade allowed us to eat an a la carte breakfast each day; I really enjoyed sipping a cappuccino with my meal. We ate lunch at the beach BBQ...delicious grilled fish, chicken, calamari and ribs, and small buffet. Good selection at the buffet for dinner, although not as large as some other resorts we've been to. Usual fare: meat and fish grill, pasta, pizza, fruit and veggies (omg the mangoes were amazing!) fried rice, delicious bread, ice cream...and there is a 24 hour snack bar by the pool.There were plenty of loungers and sun beds by the pool, but that could be because it was the off-season. Pool itself was surprisingly shallow, but it was fine. Towel exchange place also had books to borrow, a nice touch.Beach was glorious, the reason we come to Cuba! Lots of palapas and loungers, beach bar, and turquoise water. Perfect! We were going to go out on the glass bottom boat but ran out of time.This review may not reflect the future Melia Cayo Coco...I understand it was severely damaged during the hurricane. I sincerely hope that the staff are fine and would love to see them again at this resort, They really were wonderful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Lunch at BBQ grill by the beach
- A la carte dining w/reservations, 2 per stay
- Snacks at Tapas bar & 24 hr Lobby bar
- Domestic & International drinks
- House wine w/meals (imported selections - fee)
- Pedal boats
- Introductory scuba diving lesson in pool
- Day & night tennis
- Bicycles 1 hr/person/week (helmets not provided)
- Horseback riding 1 hr/person/week
- Table tennis
- Turkish bath
- Language lessons
- Dance Lessons
- Daily activities
- Nightly entertainment
- Disco at Sol Cayo Coco (next door), drinks included
- 250 rooms in 53 two-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Cuban & International, dress code & reservations required
- Beach BBQ grill
- 24 hr Lobby bar
- 5 bars including Beach bar and Pool bar
- 1 outdoor pool w/jacuzzi
- 2 tennis courts (2 lit)
- Fitness centre
- Turkish bath
- Gift shops
- Internet access (fee)
- Dive centre
- Massage service (fee)
- Two 3/4 beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or terrace w/garden view
- Max occupancy 3 adults
- Same as above but on stilts on the lagoon
- Same as above but larger with sitting area
55+ Bonus - Save up to $120 per senior per week. Not applicable to single occupancy. Cannot be combined with Early Booking Bonus. Date restrictions apply.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Ciego de Ávila, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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