Melia Cayo Coco
- What's Included
- All Inclusive Features
Location: Directly on the beach, 1 hr from Moron, 15 min from the Cayo Coco airport.
Just returned from 2 weeks here. Good bits: Food-the variety, availability especially in the buffet area. The a la carted were ok but we only did each one once as the buffet was so good. Staff- Celia, Vivien and Johan in particular were amazing. Adults only meant it's a great place to just be able to chill and relax by the pool/beachRoom- we had a lagoon room- clean tidy and we'll maintained. (Please note we upgraded when we got to the resort. If you pay for a lagoon room through Thomas cook when you book you do not get the extras- rum, gazebo meal, champagne etc) Communication between hotel and I before we arrived is excellent ( thought the FB page or email) Negatives The wristband situation needs to be clarified. Too many other people coming from other hotels to access the facilities meant that as a paying guest you are paying for them! There was one day is was particularly bad with no access to sunbeds (which most days you can do with ease at beach and pool) some people abusing the amount of food and drinks etc.Just some attention to details with drink orders not correct or things not arriving that had been ordered with meals More variety with the entertainment needed to allow all age ranges to have access to something.But I would definitely stay here again. If I could I'd rather do it without Thomas cook as the customer service is horrendous- be warned!! In Cuba this email is definitely a 5 star but compared to other hotel I would say more a 4 star.
We have just returned from our first time at this hotel and what a fab time it was, can not fault the food, staff facilities etc... The staff couldn't do enough for you were always friendly, entertainment was some of the best i've seen.. Will definitely be returning
Spent 1 week in early July at MCC again. Our 3rd trip in 8 weeks. I can't say enough about this wonderful resort. Staff, food, rooms and beverages all the best. Lots to do, however there is no pressure from staff to join in the daily events around the pool and at the beach. The improvement to the beach is wonderful. Can't wait to return again in November
This is the third hotel we had to move to whilst on a two week vacation so did not have great expectations for meila hotels but in all honesty it was fabulous. This was a small hotel, adults only not that we are against children it was just another hotel near to where we moved from the Melia Del Jardines hotel. On arrival we were upgraded to a lagoon room. The room was really nice, clean and bright with a beautiful view, room 2122. When we went to the buffet restaurant the amount of food and variety was amazing and as a bonus all hot food except the masses of salad on the salad bar. There was every type of meat cooked in front of you along with pizzas, stir gets and pasta dishes. The buffet bar is like a top class restaurant and the staff were so attentive it was really good to see that the melia chain had pulled it back due to this hotel and it's team. There were three al a carte restaurants, international, Cuban and Italian. We only went to the Cuban on the beach and that also was really good but the buffet restaurant was just so good we gave the others a miss. The beach was spotless and full of accessible sun beds with shade. There was also a beach bar open until 7 each night.The pool bar was open 24hrs a day where you could get some great snacks, burgers and chicken. Really good.The reception staff were really good and there were a couple of shops on site.I just hope that the melia chain continue to invest in this type of hotel as it is the true Cuba and I would have no hesitation of recommending this hotel.The room we stopped in was an upgrade but speaking to some of the other guests the normal rooms were in blocks of four. They were a little bit worn in places but totally clean and serviceable. If melia invest a little bit on refurbishment this could be a top class hotel. I would definitely return again.
Spent two weeks at this hotel in July really enjoyed the relaxed atmosphere there excellent staff and everywhere was kept spotlessly clean. Food was good and always a good choice,pool area was really nice with plenty of beds available and the beach was well maintained too. We spent most of our time on the beach as there was cooling breeze there as the pool area was a little too warm at times. Would recommend this hotel if you like a relaxing holiday,probably return myself sometime in the future
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Lunch at BBQ grill by the beach
- A la carte dining w/reservations, 2 per stay
- Snacks at Tapas bar & 24 hr Lobby bar
- Domestic & International drinks
- House wine w/meals (imported selections - fee)
- Pedal boats
- Introductory scuba diving lesson in pool
- Day & night tennis
- Bicycles 1 hr/person/week (helmets not provided)
- Horseback riding 1 hr/person/week
- Table tennis
- Turkish bath
- Language lessons
- Dance Lessons
- Daily activities
- Nightly entertainment
- Disco at Sol Cayo Coco (next door), drinks included
- 250 rooms in 53 two-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Cuban & International, dress code & reservations required
- Beach BBQ grill
- 24 hr Lobby bar
- 5 bars including Beach bar and Pool bar
- 1 outdoor pool w/jacuzzi
- 2 tennis courts (2 lit)
- Fitness centre
- Turkish bath
- Gift shops
- Internet access (fee)
- Dive centre
- Massage service (fee)
- Two 3/4 beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or terrace w/garden view
- Max occupancy 3 adults
- Same as above but on stilts on the lagoon
- Same as above but larger with sitting area
55+ Bonus - Save up to $120 per senior per week. Not applicable to single occupancy. Cannot be combined with Early Booking Bonus. Date restrictions apply.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Ciego de Ávila, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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