Melia Cayo Coco
- What's Included
- All Inclusive Features
Location: Directly on the beach, 1 hr from Moron, 15 min from the Cayo Coco airport.
So first of all thanks to Thomas Cook for getting us to resort safe, films and music on the flight was pants and we flew Premium. Anyway we knew about Irma and it whacked this place big time so the heart has somewhat been broken a little and that can be mended but the soul still remains with the lovely staff. The weather was a bit hit and miss with a mixture of wind, rain, cloud and a little cold at times but the sun did come out yet I came back with this best tan ever!! The food always had a good selection and although the beach restaurant was shut we spent our time in the main buffet restaurant and that was very good especially the pasta station. Just like to give a big thank you to Jorge Mantila at breakfast for his attentive service as always. We went to the Med restaurant and that was ok and the International restaurant was a bit hit and miss as sometimes the food was cold and the fish undercooked BUT a big hug to Yulia who as always was outstanding with her service. Went in the sea and pool but did little swimming as it was cold, well for me anyway but beach is lovely. Drinks wise was again very good and this time they had plenty of Cava which was a bonus. Also want to say thank you to Tamara, Yari, Arannelys and Indira for there outstanding attentive service in the main lobby bar however ALL the staff are very good. Not much more to say except it was another great stay especially with our friends Colin, Jacks, Ginge, Sue, Holly and Rod and thank you to Gippsy for sorting our room out in block 9. Take care Melia and see you soon
When you see the demise of a hotel it can be sad, especially when you have spent time here in the past. The front of house staff on reception are fine, impassive but dutiful.And then the trial begins, we are staying in a water bungalow, follow me the concierge say's (took my wife's bags and I had to follow him) I had to push my large suitcase to the bungalow from the reception, whilst carrying two other bags, oh and by the way, I am 69, have an artificial knee and limp slightly. The bungalow was fine, stayed in the same one before. Off to the buffet once we had unpacked. Lovely and clean, the only downside was the food, it was cold, in the bain-maries, `it was cold` the soup was hot, but honestly the food was luke warm to cold. Hey ho...breakfast next day...yep the food in the bai-maries was lukewarm, I am not tell lies or exaggerating, it was luke warm, hence queue to have your eggs fried or poached or scrambled. This needs attending to ASAP, it was never like this. The snack bar..well if there was such a level as fourth rate this would achieve star status, its awful, plus its understaffed, Cardboard pizzas, and a hot-dog that was that bad we couldn't stop laughing, chips and gravy with cheese on (honestly) was the best dish. The restaurants i.e. that profess to be Mediterranean etc, well you'll find out when you go, 3rd rate food truly. Will we be going again, NO, it has lost its ambience charm and quality, the staff have favourites, you can become invisible, or think you are, and before you think I'm being picky we are in the service industry ourselves, food and beverages. It is a combination of 'cost cutting` `demoralised staff` `poor quality food` `poor quality`chefs/management' so beware...and by the way lots of us felt like this (i poached my own eggs twice because the egg chef was on the missing list)
I recently returned from my third visit to Melia Cayo Coco and I enjoyed every minute of my vacation. The weather did not always cooperate but it did not matter because the wonderful staff did a great job of organizing activities for us to do. I really enjoyed the live band that entertained us during lunchtime in the main dining room. The food at the buffet was excellent. The dining room with its new white furniture is very bright and inviting. Our refurbished room with walk-in shower was very comfortable. The evening entertainment in the lobby was great. The beach is beautiful and more palapas have been added. I was very impressed with how much work has been done, in such a short time, to repair the hotel after the hurricane. I have only positive things to say about the hotel and staff and the service which we received. I am looking forward to a return visit in the near future. Roslyn, Laval, Quebec
Although I did not attend my mum and step dad got married here in May 2017 and said it was the best holiday ever, not to mention the amazing wedding they had.It was just the 2 of them and the staff did all they could to make sure it was an amazing Day, with special thanks to duni who helped my mum feel at ease.They said the food was the best part of the stay always tasty fresh and hot! Staff were amazing and did everything they could! They stayed in a hut over the lagoon and would definitely recommend this! After this stay she knew she needed to go back so now I will be returning with her on April 18th and cannot wait! I understand the hotel has been damaged by hurricane but I know the staff are doing all they can to fix it, these people moaning know it was hit bad! Anyway, can't wait to visit! Elle
Fab hotel, lovely rooms and grounds very friendly staff. Good food excellent a la carte right on the beach. Beach bar, sports bar Nothing too much trouble. Relaxing, definatley will go back. Large pool.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Lunch at BBQ grill by the beach
- A la carte dining w/reservations, 2 per stay
- Snacks at Tapas bar & 24 hr Lobby bar
- Domestic & International drinks
- House wine w/meals (imported selections - fee)
- Pedal boats
- Introductory scuba diving lesson in pool
- Day & night tennis
- Bicycles 1 hr/person/week (helmets not provided)
- Horseback riding 1 hr/person/week
- Table tennis
- Turkish bath
- Language lessons
- Dance Lessons
- Daily activities
- Nightly entertainment
- Disco at Sol Cayo Coco (next door), drinks included
- 250 rooms in 53 two-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Cuban & International, dress code & reservations required
- Beach BBQ grill
- 24 hr Lobby bar
- 5 bars including Beach bar and Pool bar
- 1 outdoor pool w/jacuzzi
- 2 tennis courts (2 lit)
- Fitness centre
- Turkish bath
- Gift shops
- Internet access (fee)
- Dive centre
- Massage service (fee)
- Two 3/4 beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or terrace w/garden view
- Max occupancy 3 adults
- Same as above but on stilts on the lagoon
- Same as above but larger with sitting area
55+ Bonus - Save up to $120 per senior per week. Not applicable to single occupancy. Cannot be combined with Early Booking Bonus. Date restrictions apply.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Ciego de Ávila, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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