Melia Cayo Guillermo
- What's Included
- All Inclusive Features
Location: Directly on the Cayo Guillermo beach. Approximately 35 minutes from the new Cayo Coco airport.
Very nice and quiet hotel. Great staff. Not the first time we've been and this time it's starting to look a little tired and worn. Food was not hot enough. Pastries weren't that fresh everyday. However, when we were leaving the food was improving and there were maintenance staff starting to spruce the place up. Looking forward to our next visit and seeing the new revamped rooms.
As a picky travel agent I can honestly recommend this property and was very pleased with this resort. The Hotel and Grounds are immaculate and the food is (surprisingly) great ! There is something for everybody at the buffet and the a la cartes are delicious. The layout is perfect, not too big, not too small. The rooms are very comfortable and the beach and water are unbelievable. What I didn't like is simple : 1-A very small few of the staff seemed to expect you to tip after every drink or meal and treatment if not tipped was noticed. 2- English was not spoken by alot and I mean alot of staff. It left for some miscommunication. All in all the majority of the people at this resort where super great and the location itself gave my family and I an incredible family vacation with great memories. Dolphin swim, deep sea fishing, snorkleing etc.
Went for the 4th time in the last year and it is better each time. It is obvious that the Clientele Service , headed by Yudelkys Consuegra , is listening to and taking care of comments brought to them by the hotel's guests. The beach and pier are both incredible. The new larger beach permits for volleyball and soccer games. And lots of more private spaces for lounging in the sun. With the great music by the entertainment team, part of the beach has a Ibiza feel to it. The heat extractor in the buffet has been replaced and works fine now. Italian restaurant has new air conditioners and has been freshly painted and all little repairs done. Food at all 3 restaurants is truly good. Lunch at the Ranchon is always a real nice part of the day. Service at the restaurants is great and with much attention. Nights at around cocktail time on the terrace just below the lobby bar is also a nice time of day. Live music , a couple glasses of bubbly is always a winner. Rooms very clean every day, all works well. Wifi in the lobby works very well and fast but has been sporadic, 3 antennae have been placed on the grounds, one on each end of the main building and one above the pool bar. They were working on getting them up and running as we were leaving. All in all I would have to give a 9/10 . The important thing is if something does come up, do not hesitate to go to the clientele services which is just past the front desk , first door on the left. Yudelkys and her team are very efficient. Relax, and take advantage of this beautiful piece of paradise. Cheers !!
I took my mom to this resort and have never been there, and it was a great experience. Everyone was super helpful, nobody had a bad mentality, and the food was always good. Clean rooms, and the pool and location it's self was clean too.
we transferred here from the Melia Jardines Del Rey which was an awful place. This hotel is much nicer authentic Cuban, relaxing and with lovely food which is always warm and plentiful. The rooms are a little dated but have character but are spotlessly clean and everything is in working order.The best thing about this place is the beautiful beach - empty !!!you can always get a sunbed .the staff are lovely- a mention to FRANK the churros man. Boy does he know how to make good churros! We had a lovely time here.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte lunch and dinner (reservations and dress code required for dinner)
- 24-hour room service
- Mini-bar (water, beer, soft drinks)
- Unlimited local and selected int'l drinks (house wine included)
- Drinks included at the Fun Club until 2am
- Selected non-motorized watersports
- Introductory scuba lessons in pool
- Daily activities
- Nightly entertainment
- 301 spacious rooms in 13 three-storey buildings
- Restaurants including 2 a la carte (Italian and Int'l)
- Lounge chairs and towel
- Snack bar
- Pedal boats
- Exercise room
- Games room
- Pool table
- Currency exchange
- Tour desk
- Scuba diving (fee)
- Massages (fee)
- Two 3/4 beds
- Full bathroom
- Satellite TV
- In-room safe
- Balcony or terrace
For the Kids - Kids Club for ages 4 to 12, Wading pool, Babysitting (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Cayo GuillermoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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