Memories Caribe Beach Resort
- What's Included
- All Inclusive Features
We have just returned from 12 wonderful days at this resort. I thought I would share some things that I didn't read in any other reviews, so here goes:-Bus ride from the airport is less than half an hour. Check in was very quick, and our room was ready for us, even though it was only 11 in the morning. Having Diamond Club may have helped.-We did the Jeep and powerboat excursion. It was a lot of fun, but be warned...there are 4 people in the Jeep. We were very fortunate to share with a wonderful couple, but that may not always be the case. Also, the Jeeps are standard.-If you like horseback riding, one of the excursions includes riding and dinner at Lenny's. Absolutely fabulous meal, and a good time. It actually works out cheaper than taking a taxi to the restaurant.-We had an Al Fresco suite. It was very nice, and we were in 4301, which was honestly 1 minute from the beach. Just be aware that there is only a partial wall between your shower and the neighbour, so they will be able to hear whatever is going on. Thought that might be worth mentioning.-Money can be exchanged at either the front desk, or at the on site bank. Getting small bills for tips can be a challenge, but the Cuban people can't exchange loonies or toonies, so please don't give them Canadian or American money.We had a wonderful holiday, although for the first time ever I was bothered by sand fleas. Deep Woods Off did nothing, not sure anything does, and they itch like crazy. The resort is clean, the food is fine, the beach outstanding, and the people amazing. I would highly recommend Diamond Club, as the private beach with drink service is really nice, and we could stay in our room longer without paying. There were other perks too, like a dinner on the beach, and better drinks.We never go to the same resort twice, but we seriously may change that and come back here. It was a truly wonderful vacation.
We stayed for 5 nights. We were in bungalow 24 and recently renovated. There is no door on bathroom. The air conditioning was great and water pressure was ok but could have been a tad bit warmer water. The beach is amazing. The employees are really friendly. Although I found that the ones at the front desk were a little rude and annoyed if you came up to ask a question or couldn't understand what you wanted. The power went out at the resort for hours one day. Then they wouldn't serve beer on the beach so went to snack bar and they served beer there no problem. The beach bar needs better bar tenders I asked for tequila sunrise and got a shot of tequila and half a glass of beer. The entertainment was ok. I found that they catered a lot to French Canadian. A lot of Celine dion was played and French music, not that I have an issue with this but it seemed a little over board. I loved that we were only steps away from the beach but quite a hike to anything else. Our maid never did anything special for us even though everyday we left items that were worth 5$ or more. She never even said thank you when we seen her. The food was really good and I'm even vegetarian and found lots of options at the buffet but I wouldn't recommend go to any of the a la carte. We went to the Asian and Cuban. When you go if you are two minutes early they won't let you in. They make you wait outside even though there are ample tables available. The foam party was Saturday around 3ish we missed it. We did the boat adventure excursion and it was ok. I feel that it wasn't worth the $70.00 a person that we paid though, it wasn't even 2 hours. We weren't aware that there was snorkelling involved. We drove our own boat to mangrove and then was told going in the channel is good coming out is a little bit hard. It was beyond hard! I'm thankful I left my life jacket on otherwise I would have drown! My fiancé almost did and we both had blisters on our hands pulling ourselves back in. We also rode the horses down the beach and it was good $15.00 each. The airport when leaving is crazy! There was 3 flights leaving around 2-3 hours of each other so there wasn't room to sit anywhere. Next time we will definitely pay for VIP! I am really not sure why people are giving this place bad reviews. The renovations didn't bother us one bit and the building next to us was getting renovated. All in all we enjoyed our stay but next time we would take people we know so that there is some entertainment. It was mostly older people who stayed here.
A lot of what I have to say has already been written, so I'll try to keep it brief...Check-in - very fast, got to our room easily and baggage arrived within a few minutesRooms - first room not so great. No hot water, no A/C, toilet didn't work good. It was quite run down, saggy ceiling tiles, etc. We asked for another room and got one 2 days later. It was a similar room, but with different issues. There were a couple of lights not working, and the card reader on the door was not working well (we had to put the card in about 20 times before it would unlock!). We told the front desk about these issues a few times and were told someone would be taking care it of. That never happened. From looking around the resort a little, if we were to go back I would ask for a Superior Lake View. Food - first I want to say that I didn't go there with huge expectations. I've been to Cuba before, and I've never had a problem with the food. The buffet here was okay, but I quickly got tired of pasta and stir fry. The a la cartes were not that good. We tried the pizza/pasta one, the Cuban, and the Asian. The pizza/pasta one was probably the best, but the food got cold quickly where you're outside on the beach. However, the fact that you're outside on the beach for supper makes up for that! As others have said, the pizza at the beach at lunch time is quite good. Try to get there right when it opens at noon, otherwise you'll have a wait.The staff were incredibly friendly and helpful, as I've always experienced in Cuba. Notable ones for us were Lily in the piano bar, Lester at the front desk, Wilbur the bellboy, and Alfredo the gardener. We never once experienced poor service, whether we tipped or not.Bars - Lobby/piano bar was nice. It was air conditioned and there was no smoking inside the bar. There was entertainment in there a few nights, which was very good. The swim up bar was quite good. And the snack bar was just average. There is a little coffee bar by the pool which we discovered 3 days into the trip. It's very good if you like coffee (or ice cream!). I would say that it's not a great place for young people, or people who really want to party. There really are not a lot of options.Beach - beautiful! White sand, blue water. No coral to have to walk over. You can walk out for quite a distance before it even gets past waist height. There was really no snorkeling - unless you call white sand and the occasional starfish snorkeling. The beach was always quite crowded, and you don't get a chair in the shade unless you get up at the crack of dawn to go put your towel on one.Grounds - the grounds were quite nicely kept, and quite lush compared to other places in Cuba I've been. But it is quite dark. Bring a little flashlight.Bugs - Although I saw several people with bites covering their legs, we were lucky until the last day. It was raining, and while we waited in the lobby we got bit many times by noseeums. Definitely bring a good bug spray.Overall, it was a great vacation, but if we return to Cayo Coco we will most likely stay somewhere else.
We Stayed at Memories Caribe for the first time Feb 11-21/17. The minute we stepped off the bus we felt so welcome as if we were visiting close family. We had no problem getting our luggage. Our travel agent had requested a superior garden view balcony room. I sent an email to the resort prior to our trip with 2 requests, to have the room located close to all amenities and also if they could book the Cuban speciality restaurant for Feb 14/17. This was all confirmed when we arrived. Our room was 2314 in block 23. They brought our luggage to the room and arrived there before we did. The room was spacious and clean. We met our maid "Jacqueline" the next day with a big smile and offered any assistance she could. We also met the gardener "Yuni", also with a smile and offered any assistance possible. These 2 particular staff went above and beyond their duties and certainly deserve any rewards for great service the resort may offer. All the staff at the resort are top notch. The food at the buffet, the snack bar or at the beach was fantastic. Make sure you try the pizza at the beach, amazing. In the buffet there is a waiter "Yunior" who is amazing. He also deserves any rewards offered. We NEVER encountered expectations for a tip from any of the staff at the resort for their service. The beach is amazing, I do not swim but I was in the ocean daily and I went out about 20 feet and the water was only up to my waist, we enjoyed it so much. The entertainment was outstanding, during the day and the evening for the shows. After only 3 days there we went to Public Relations desk and spoke to a lovley young lady "Yaima" and informed her of the most excellent time we were having at the resort. This lady also deserves any reward for service from the resort. If you have a chance to go to the town of "Moron", do so you will not regret it. The buildings are beautiful. No accidents that we saw, but they have no street lights for stop and go. The drivers obey all rules of driving. Overall the resort is a 5+++++ star rating. We will be back again for 2 weeks of r and r. Rob and Chris
Feb 16-23rd, 1st time back to Cayo Coco in 13rs, and I must say its a bit of a let down. Pro's -some of the nicest people we've met, especially the gardeners and "grunts" who do all the manual labour, don't forget about them when your handing out tips,, they are the people who I found to go out of they're way to say hi, or weave you a little grass bird, expecting nothing in return. - Beach is the nicest we've been to if your into walking for miles without being pestered by vendors, or watching over your back.- Safety,, probably the safest place you will travel in Caribbean in my opinion, I've read about other experiences at different parts of the island, not here.- bread & cervaisas !! MmmmmmmmmmmCons- the food is typical Cuba, imports have been squeezed for 1/2 a century now, they do the best with what they can. Bring peanut butter.-rooms have a lot of mechanical issues, hot water in showers is rare, 1/2 the time it's non-existent. Bring an adapter for your power.-internet is rediculously controlled, by far the worst I've ever seen, but hey, your on vacation.-shows at night,, they had a couple entertaining ones, I'll leave it at that. Like the "pensive blizzard" commercial, creativity is subjective.....-lighting is poor on walkways.In summary, we had some room issues on arrival, to the extent I was ready to get a flight home the next day, they took care of things and we enjoyed the rest of stay (except the one day wife was sick from something she ate). It is the people of Cuba who truly made our stay enjoyable ! They don't hustle or aggravate you in any way, very remarkable. I personally think they should keep the rooms "original", with the Cuban/Mediterranean vibe (fix them up obviously) but that is they're decision. The beach at low tide was miles and miles of ankle-thigh deep white sand bath water, mixed with the occasional star fish ! Completely amazing !Oh, for the bug bites, I am usually one of the people who come back looking like I have chicken pox from the knees down, and there were a few of those there. Bring a couple cans of bug dope, or even better, an Avon product called "skin so soft" you won't have any issues! They were no worse at this resort than they were in Dominican or Mexico, I was surprised.And please leave the living shells where you find them, the people who had the 10 conch should be ashamed, take a picture and let it live for the next person to enjoy.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails and house wine with dinner)
- Daily activities
- Evening entertainment
- Hobie cats
- Pedal boat
- 328 rooms, including 48 Junior Suites located in 2 storey bungalows
- 2 Buffet & 3 a la carte restaurants
- Snack bar
- 3 Bars (includes aqua bar)
- Pool (including kids section)
- Games room
- Fitness facilities
- Tennis courts
- Beauty salon (fee)
- Shops (fee)
- Medical (fee)
- Laundry (fee)
- 1 king-size or 2 twin beds
- Full bathroom
- Hair dryer
- CD player/radio
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
- Ground floor
- Garden view with an outdoor shower
- Max occ. 4, no more than 3 adults
For the Kids - Kids' Club for ages 4 to 12, Baby Club for ages 0-3, Playground, Games room, Indoor children's pool, Babysitting available for a fee (subject to availability).
Resort Location Map
Memories Caribe Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera a Cayo Guillermo, km 9 Jardines del Rey, 67210 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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