Memories Caribe Beach Resort
- What's Included
- All Inclusive Features
We just got home yesterday from our stay at Memories Caribe in Cayo Coco. Before leaving, we read many reviews and noticed they were all over the place. Here's what you need to know about Memories Caribe:1. Pay the little bit extra for a mini-suite. We were moved to one (2703) after our basic room's (1008) air conditioner was broken. The difference was huge - had we known this, we would have booked it from the beginning. Our room was very well-located, clean, comfortable, and enjoyed a great view. The bathroom lacked privacy with its louvered door but we had hot water most of the time, which was a first for us in Cuba.2. Much of the resort is under renovations (January 18, 2017) but this did not impact us anyway. 3. The beach is absolutely amazing. Do not listen to any review that disputes this. The tides have a dramatic impact on how much sand space is available: if you wait 2 hours, you will have more (or less) space to lounge. There is no seaweed, the beach is clean and nothing short of spectacular. We did not see a single jellyfish. There is no snorkeling at this beach to speak of, so if you love snorkeling you will want to book a catamaran trip.4. The food is very typical for Cuba and it is not what North Americans are use to. There are not many fresh vegetables, but lots of fresh fruit. The breakfast buffet will include smoothies, fruit, pastries, breads, omelets to order, fresh waffles, fresh crepes, and eggs to order. The bacon & sausage in the buffet will be under-cooked by North American standards, but the egg guys are happy to fry these meats to bits for you if you ask. We took lunch on the beach or by the pool. The pizza on the beach is quite good - be sure to try it. The supper buffet includes fresh fish cooked to order, as well as fresh chicken, pork or beef to order - this is great and we recommend it. At supper (and lunch I believe), you can also or pasta or fried rice as you like it and both are good. Unfortunately, the Cuban a la carte was terrible, but the Asian was pretty good.5. The pool is large and clean. Lots of loungers and great staff who attend to your needs. The pool bartender is a sweetie. The pool-side bar also makes fresh churros all day and they are delicious. There is a little coffee/ice-cream spot at the pool that we did not find until the last day! We got our cappucino every morning from the 24-hour bar behind the pool.6. The grounds at this resort are truly beautiful and the gardeners work extremely hard, taking much pride in keeping this resort beautiful.7. There is wifi available in the Lobby area for $2 pesos/hour. It works well if you follow the instructions. We heard many complaints about the wifi from other travelers but we had no problem at all and used it every day. When the front desk staff explains how to log out, listen well, as closing your browser/walking away will not log you off and you will lose your wifi time.8. Yes, there is a peacock, a flamingo, and several cats living on the property. This adds to the charm! 9. We read many reports about bugs before we arrived. We did not see any bugs at all until the very last morning when the wind died down and the "no-see-ems" (as we call them in the Maritimes) or "biting midges" appeared. These little pests are difficult to control and love water. Without wind, you will likely have to deal with them. Bring bug spray with deet and pray for wind.10. We are not big excursion lovers, but we did go horseback riding on the sunset excursion with a seafood supper at Lenny's. It was definitely the best meal we had on this trip and the sunset ride back to the resort was pretty amazing.11. My partner used the gym everyday. Lots of adequate equipment and no competition to use it! 12. In Cuba, tipping for good service is expected. You do not have to tip for every drink or every omelet, but let the staff know they are doing a great job. Tips are an anticipated part of their salary. Now....if you really want to make friends...there are many Blue Jays fans working here. If you have an extra Donaldson t-shirt laying around, consider gifting it on your trip. The gardener Alfredo is a HUGE fan.
We arrived to Cayo Coco and our room wasn't ready. We had a couple hrs to kill so we changed into shorts and they watched our luggage for us. The women at the front desk could be a bit nicer. They are SUPER STRICT about not giving you your room till 1:00 sharp not five minutes earlier. We decided to go check out the beach and WOW did we ever walk into paradise. It was super calm water no waves at all and looked like a huge bath tub it was so clean and clear. This was my fourth time to cuba and I remember awesome beaches but this one was by far the best. We just couldn't wait to get in the water. There were three of us girls traveling together. The room had two beds but as soon as the maid knew we had three girls she added a third bed which was a nice surprise. The maids were amazing kept everything super clean and everything stocked up well. The only complaint about the room was there were small fruit fly type bugs in our bathroom but we weren't bothered much by them. The beds were super comfy and very clean. Just a tip the worst water pressure time to have a shower is between 4-6 at night. Beware of the no see um bugs that come out after dark. Have aloe and bug spray with you because they are pretty bad at night and you literally can't see these tiny bugs biting you. I didnt get bit to bad but both of my friends did.Overall we had such a great vacation and it was the people that worked there that made our stay. Alex at the catamaran rides was our absolute favorite we went on a ride everyday that he worked with him and he made everything very fun for us. We also booked a $20 snorkeling excursion through them on the beach taking the catamarans out to the spot and that was probably one of the best snorkeling excursions I have ever been on. First it was so nice to go with just our group and Alex and he took pictures for us and helped my one friend that had never been snorkeling before. There were so many different fish and they were everywhere it was amazing! Thank you Alex for recommending we go when we did you are the BEST! We liked the nightly entertainment as well but the best show was the Micheal Jackson show (I have seen many Micheal shows and this one was amazing!). We went to the piano bar each night after dinner and had drinks there and the waiters in there were so great! Always coming over and asking you for more drinks.The food everyone says had bad the food is in Cuba well guess what the last three times I went I was one of those people till this time. I absolutely loved the food. It was all amazing. I looked forward to eating every meal LOL. The pizzas down by the beach were amazing and I loved the guy that made the pizza he even set aside pineapple for me one day thinking I was coming down for the pizza. We booked two a la cart dinners one at the mediteranian and one at the Asian restaurant and both were soooo good. One we all ordered the banana and chocolate ice creme dessert and we all ordered a second one LOLWe went out to the disco off the resort a few nights while we were there. I recommend drinking before you go because they tend to charge different amounts at the bar there. The foam night was fun, we missed the Cave night which we would have liked to gone to that but we didn't know about it till after it was already done for that week. The two guys Bruno and Marlon always made sure eveyrone made it back on the bus after disco. You could come home at 1 or 2am.The girls that do the entertainment Lasarah and one other regular girl on the resort were very fun and always trying to get us up doing all the games and aerobics which we did a lot of them and they always came said hi when they saw us and were always happy and energetic.I highly recommend the horse back riding for $15. They pick you up in horse and buggy to take you to the horses and the ride is on the beach for an hour. They stop set you up with your groups and take pictures for you its so nice.It did get very cold one of the days we were there but just one. It was an absolutely great holiday and we will probably be back.Major Con was the internet I tried every single day to reach my kids on Face time or Skype and didn't succeed. It was super frustrating and I spent so much money just trying to connect. Not a good place if you need internet. Luckily the cards are only $2 for an hour and 20 min but I used 5 cards mostly trying to connect.
This was our first time at a resort in Cuba and it exceeded our expectations. If we wanted to nit-pick about tiny details, we could but overall the experience was worth 5 stars!The food variety was wonderful! We were able to try something new at every meal at the buffet. Our a la carte experiences were at the Mediterranean and Caribbean restaurants. I preferred the Mediterranean whereas my partner preferred the Caribbean food. I enjoyed the Snack Bar by the pool a few times--fries were especially a nice treat! We loved all the drinks we tried and the options of being able to get a drink at the beach, the pool bar or the lobby bar were awesome. We were never too far away. We also drank the tap water and had no problems at all!Our room was so spacious. We had a nice sized sitting area plus a wrap-around deck. The bathroom was quite large and had lots of room to move around in. Our housekeeper was so fantastic. We grew quite attached to her and looked forward to saying "Ola!" every morning.The landscaping was ideal. Everything was well maintained and well kept. Beautiful man-made lake in the centre of the resort and the greenery everywhere was so very Caribbean.The staff were fantastic and very helpful. Whether we had to talk to the guest assistance line, the reception, waiting staff or any of the cleaners, everyone was very friendly and very accommodating. It was a pleasure to talk to all of them.The beach. Oh, the beach! The beach was just amazing! The white sand was beautiful and no rocks or clingy seaweed! When the tide went out in the afternoon, we were able to walk for miles along the ocean floor and see starfish, crabs, clams, conch shells and many other sea creatures!The shows were great and the dancers were very professional! We preferred the all dance performances over the audience interaction shows but we still enjoyed all the entertainment. The entertainment staff work very hard to get people involved and I appreciated that.Some tips if you're travelling to this resort or others:- bring a flashlight- bring a waterproof camera case so you're not worried about it at the beach- don't bring towels from home- bring clips for beach chairs so your towels don't fly away- have small bills and coins for tips- bring a water bottle or travel mug- bring hand sanitizer- when the tide is out, go exploring!- if it's cold and rainy, there's a bowling alley at Los Flamencos- Canadian/American plugs work in their outlets--no need for adapter- one CUC equals one USD- get fancy coffee drinks at the Beans Café- tip 2 CUCs for your housekeeper every day to get great service- every villa has its advantage (either you're close to the food or close to the beach)- come up with fun (not rude) nicknames for people you will see often around the resort. :)- bring ziplocs and Tupperware containers for packing snacks and food- when at the beach, sit near the bar so that you're also closest to the toilets- don't cut across the grass to get to your villa--there are snakes.- appreciate the service you receive! the people work very very hard!
This was our 11th trip to Cuba, our second to Cayo Coco, and our first time at this resort. We arrived at noon and weren't allowed to check in to our room until 4 - this was the first time this has happened, usually we can check in right away. The resort is under construction, so we had a hard time at first finding a bathroom that was working and available. Our first room had broken air conditioning and we couldn't open the door to allow the breeze in because the screen was cut up with holes in it. Luckily we were moved to a nice new renovated room the next day. It's good to note that if you are travelling with someone who you are not completely comfortable with, the newer style rooms may not be for you. The washrooms are completely open concept - there is no door, so be aware!! We enjoyed the food at the buffet, except for the chicken skewers- twice I was served chicken that was completely raw on the ends of the pieces, I'd avoid these, I think that they are rushing to cook them to get through the line. We tried the Asian and the Cuban ala carte. The Asian was terrible, the "soup" was just some mildly flavoured water and the rice in the buffet was far superior. The Cuban restaurant was much better. The wine in both the a la cartes wasn't as good as the wine served in the buffet. A little disappointing. We really enjoyed the Beans Cafe - the girls in there were nice and friendly and the coffees were fantastic!!! We never went in the pool because it was too cold, but the pool area was nice and clean and the Pina colada bar was great. The beach is incredible, amazing snorkeling and the water is so clear - bring some bananas from the breakfast buffet to feed the fish!The pizza bar at the beach was great too - a must try!The staff, as always were so friendly - this resort is under construction, which didn't interfere with our trip but it will be interesting to see the changes being made!All in all, I've had my eye on this place for a few years and was excited to finally go. I have to say we were both a little disappointed. We've recently stayed in a couple of 3 stars in Cuba that were much better than this place. If you can get a good price, then check it out - it's worth seeing and a great time can be had here. We paid 799 Canadian each after tax, I wouldn't pay much more than that. Our last time to Cayo Coco we stayed at the Tryp, which was rated much lower , but we found the pools cleaner, the buffet had more variety and quality and overall better value.
Resort is nice and staff is great. Nice that it is adults only. Upgrading rooms and they look nice. Food is average. Few minor issues and were taken care of within a day. Beach and water is amazing. Pizza at the beach is a must. Been to Cuba twice now so time to go elsewhere. This is an inexpensive holiday and you get what you pay for. Typical cuisine and accommodations.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails and house wine with dinner)
- Daily activities
- Evening entertainment
- Hobie cats
- Pedal boat
- 328 rooms, including 48 Junior Suites located in 2 storey bungalows
- 2 Buffet & 3 a la carte restaurants
- Snack bar
- 3 Bars (includes aqua bar)
- Pool (including kids section)
- Games room
- Fitness facilities
- Tennis courts
- Beauty salon (fee)
- Shops (fee)
- Medical (fee)
- Laundry (fee)
- 1 king-size or 2 twin beds
- Full bathroom
- Hair dryer
- CD player/radio
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
- Ground floor
- Garden view with an outdoor shower
- Max occ. 4, no more than 3 adults
For the Kids - Kids' Club for ages 4 to 12, Baby Club for ages 0-3, Playground, Games room, Indoor children's pool, Babysitting available for a fee (subject to availability).
Resort Location Map
Memories Caribe Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera a Cayo Guillermo, km 9 Jardines del Rey, 67210 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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