Memories Caribe Beach Resort
- What's Included
- All Inclusive Features
This was our first time at a resort in Cuba and it exceeded our expectations. If we wanted to nit-pick about tiny details, we could but overall the experience was worth 5 stars!The food variety was wonderful! We were able to try something new at every meal at the buffet. Our a la carte experiences were at the Mediterranean and Caribbean restaurants. I preferred the Mediterranean whereas my partner preferred the Caribbean food. I enjoyed the Snack Bar by the pool a few times--fries were especially a nice treat! We loved all the drinks we tried and the options of being able to get a drink at the beach, the pool bar or the lobby bar were awesome. We were never too far away. We also drank the tap water and had no problems at all!Our room was so spacious. We had a nice sized sitting area plus a wrap-around deck. The bathroom was quite large and had lots of room to move around in. Our housekeeper was so fantastic. We grew quite attached to her and looked forward to saying "Ola!" every morning.The landscaping was ideal. Everything was well maintained and well kept. Beautiful man-made lake in the centre of the resort and the greenery everywhere was so very Caribbean.The staff were fantastic and very helpful. Whether we had to talk to the guest assistance line, the reception, waiting staff or any of the cleaners, everyone was very friendly and very accommodating. It was a pleasure to talk to all of them.The beach. Oh, the beach! The beach was just amazing! The white sand was beautiful and no rocks or clingy seaweed! When the tide went out in the afternoon, we were able to walk for miles along the ocean floor and see starfish, crabs, clams, conch shells and many other sea creatures!The shows were great and the dancers were very professional! We preferred the all dance performances over the audience interaction shows but we still enjoyed all the entertainment. The entertainment staff work very hard to get people involved and I appreciated that.Some tips if you're travelling to this resort or others:- bring a flashlight- bring a waterproof camera case so you're not worried about it at the beach- don't bring towels from home- bring clips for beach chairs so your towels don't fly away- have small bills and coins for tips- bring a water bottle or travel mug- bring hand sanitizer- when the tide is out, go exploring!- if it's cold and rainy, there's a bowling alley at Los Flamencos- Canadian/American plugs work in their outlets--no need for adapter- one CUC equals one USD- get fancy coffee drinks at the Beans Café- tip 2 CUCs for your housekeeper every day to get great service- every villa has its advantage (either you're close to the food or close to the beach)- come up with fun (not rude) nicknames for people you will see often around the resort. :)- bring ziplocs and Tupperware containers for packing snacks and food- when at the beach, sit near the bar so that you're also closest to the toilets- don't cut across the grass to get to your villa--there are snakes.- appreciate the service you receive! the people work very very hard!
This was our 11th trip to Cuba, our second to Cayo Coco, and our first time at this resort. We arrived at noon and weren't allowed to check in to our room until 4 - this was the first time this has happened, usually we can check in right away. The resort is under construction, so we had a hard time at first finding a bathroom that was working and available. Our first room had broken air conditioning and we couldn't open the door to allow the breeze in because the screen was cut up with holes in it. Luckily we were moved to a nice new renovated room the next day. It's good to note that if you are travelling with someone who you are not completely comfortable with, the newer style rooms may not be for you. The washrooms are completely open concept - there is no door, so be aware!! We enjoyed the food at the buffet, except for the chicken skewers- twice I was served chicken that was completely raw on the ends of the pieces, I'd avoid these, I think that they are rushing to cook them to get through the line. We tried the Asian and the Cuban ala carte. The Asian was terrible, the "soup" was just some mildly flavoured water and the rice in the buffet was far superior. The Cuban restaurant was much better. The wine in both the a la cartes wasn't as good as the wine served in the buffet. A little disappointing. We really enjoyed the Beans Cafe - the girls in there were nice and friendly and the coffees were fantastic!!! We never went in the pool because it was too cold, but the pool area was nice and clean and the Pina colada bar was great. The beach is incredible, amazing snorkeling and the water is so clear - bring some bananas from the breakfast buffet to feed the fish!The pizza bar at the beach was great too - a must try!The staff, as always were so friendly - this resort is under construction, which didn't interfere with our trip but it will be interesting to see the changes being made!All in all, I've had my eye on this place for a few years and was excited to finally go. I have to say we were both a little disappointed. We've recently stayed in a couple of 3 stars in Cuba that were much better than this place. If you can get a good price, then check it out - it's worth seeing and a great time can be had here. We paid 799 Canadian each after tax, I wouldn't pay much more than that. Our last time to Cayo Coco we stayed at the Tryp, which was rated much lower , but we found the pools cleaner, the buffet had more variety and quality and overall better value.
Resort is nice and staff is great. Nice that it is adults only. Upgrading rooms and they look nice. Food is average. Few minor issues and were taken care of within a day. Beach and water is amazing. Pizza at the beach is a must. Been to Cuba twice now so time to go elsewhere. This is an inexpensive holiday and you get what you pay for. Typical cuisine and accommodations.
A family issue: one member has a serious allergy to garlic.The good: the beach is fabulous, especially for Weak or Non-swimmers. No hidden rocks, no orlittle sea-weed. Safe at both high and low tide.A great deal of upgrading of accommodations and facilities.The staff are generally extremely friendly and helpful. People of note for us: At the Buffet, the waitress "Jennifer" stood out way above the others. Her personal organizational skill, speed to react to clients, constant smile and politeness. ... she would be an ideal "trainer" as she was able to assist others and give them direction when needed. "Miguelie" of the catering staff at the buffet. After learning of my wifes allergy, was always willing to prepare her something of her choice, carefully ensuring that he used clean utensils and surfaces. "Guillermo" room cleaning, always helpful and willing to go out of his way to ensure his clients had what they needed. Done with a big smile and later follow-up that client was satisfied. Beach Pizza was very good..We were really surprised / delighted with the quality and selection of food on the night of New Year Eve.Well presented, very well prepared and full of flavour.The evening entertainment was "fantastic", way better than we expected and it was consistently good every night. Good job folk.The not so good:The overall quality of food at the buffet was generally flavourless and repetitive day after day.The 24 hour cafe was limited to hot dogs, burgers and fries, plus some meat sandwich.We did not attend any other restaurants.Standard of cleanliness of the washrooms left much to be desired, especially the "ladies". While this is clearly the fault of the guests disgusting personal behaviours, the staff need to respond with more attention to cleaning and paper supplies. The insects were very bad. Perhaps the time of year, but both of us returned home with dozens of itching bites. They did spray regularly, and if you requested it, they would come and spray the rooms.Forget the smell, put on plenty of insect repellant.I would not go back soon, but once the upgrades are completed it may be a very nice resort.
My honest review of this resort:Check in/out - was quick and easy, the bell boys took us to our room which was ready when we got there and another bell boy brought our luggage on a little truck awhile later. They also pick up your bags when you are leaving. Room - we were in a non renovated room but everything was clean and worked just fine. Remember your power convertor as the plugs are not made for ours. The hair dryer was great had lots of power and there was a plug for a shaver in the bathroom. The safe is electronic and free you just program for your own code. NO BUGS at all. Remember to bring wash cloths as there are none provided. There was always clean towels and water in the room each day. Grounds - very well kept, gardeners are excellent. They make the coolest hats, flowers and birds out of the palm tree leaves and also beautiful shell necklaces and bracelets which they will give to you without expecting anything in return however, if you have a peso please give to them as they only make 25 pesos per month and work 6 days a week. Not sure how anyone surivives on that. Food - I have many food allergies but always found something to eat, the buffet has veggies, rice, breads, fruits, pork, beef and chicken, omlets or eggs and crepes for breakast, yogurt and cereal, deserts are very good. Service is awesome, as soon as you sit down they are there asking what you would like to drink and are very good at clearing away dishes when you are done. There are several cats in the outdoor sitting area, they are mostly friendly and although the sign says to not feed them, how could I just sit there while they stared at me with those sad eyes, fed them every chance we got and no one said anything. The little white one with black spots is so loving and you can pick him up and cuddle him. There is also a peacock who comes for breakfast and LOVES corn. I fed him every morning that I saw him there. Don't be worried if he comes really close and stares at you he won't bite. We went to the one a la carte (meditteranian) and unless you like seafood do not go there. The chicken was awful, couldnt even eat it and the rest was not the best either. Beach has the best pizza and there are also fries, burgers and hotdogs by the pool which are also great. Service everywhere at the resort was awesome and the staff are very friendly and speak great english for being in Cuba, we had no language barriers while we were there. The maids made us swans and hearts out of the towels, very neat. We left them 3 pesos per day and a thank you note. Each day our towel creations got better than the day before. Water - hot water was best in the morning and around 5 p.m. during the day it was hit and miss but they were also working on the water lines while we were there so that may have been why. The water was very hot when we did have it and there were no times when we needed to shower that we couldn't.Pool - The pool was nice and they did have a swim up bar, always loungers available and they had music and other things going on during the days. Beach - MOST AMAZING BEACH I HAVE EVER SEEN. When the tide went out you could walk out about 500 feet from shore and then walk miles on the sand bars. The water was never deeper than our waists. We found beautiful shells, saw a few crabs in the water, there were no jellyfish that we saw or heard that anyone else saw. The sand is like power and just awesome. There were always enough beach chairs and if you needed one they would provide one for you as they had extra. There is a bar at the beach and the server will come around and ask you if you want drinks while you are on the beach even if you do not have the diamond club. The servers are awesome. Bugs - we did not see any mosquitoes or sand fleas and got no bites at all. Horseback riding - we went on the carriage/horse back ride on the beach. For 15 pesos they pick you up in a horse drawn carriage and take you to memories flemenco resort where they have the horses waiting and you get to go down the beach and through a bit of water. They also take a picture of you for free with your camera. Scooter rental - for 25 pesos you can rent a scooter though the rental place by the lobby. You get it from 9 - 5 and best to book a day in advance as they go fast. The roads are good and there is barely any traffic so it is a nice way to explore the island. You can also go to Cayo Guillermo on the scooters and see Playa Pilar beach.Double decker bus - for 5 pesos you can hop on the bus for the day and go shopping at the flea market or go to Playa Pilar beach for the day. Shopping - there are so many beautiful things you can buy here. Wooden carving and hand crafted items all at very reasonable prices. If you ask for a deal they are always willing to go down in price. No pressure to buy like in some other countries and not as expensive. The store at the resort also sells stuf like at the flea market but it is much more expensive.Store at hotel - you can get tampons, pads, shampoo, etc at this store so if you forget them at home no worries. They are about 7 pesos each. Cigarettes and alcohol are cheap. You can get 20 pack of smokes for .70 cents and a bottle of rum for 5 pesos. Crazy.Well this review is long enough. I would recommend this resort to anyone looking to relax. Not a party resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails and house wine with dinner)
- Daily activities
- Evening entertainment
- Hobie cats
- Pedal boat
- 328 rooms, including 48 Junior Suites located in 2 storey bungalows
- 2 Buffet & 3 a la carte restaurants
- Snack bar
- 3 Bars (includes aqua bar)
- Pool (including kids section)
- Games room
- Fitness facilities
- Tennis courts
- Beauty salon (fee)
- Shops (fee)
- Medical (fee)
- Laundry (fee)
- 1 king-size or 2 twin beds
- Full bathroom
- Hair dryer
- CD player/radio
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
- Ground floor
- Garden view with an outdoor shower
- Max occ. 4, no more than 3 adults
For the Kids - Kids' Club for ages 4 to 12, Baby Club for ages 0-3, Playground, Games room, Indoor children's pool, Babysitting available for a fee (subject to availability).
Resort Location Map
Memories Caribe Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera a Cayo Guillermo, km 9 Jardines del Rey, 67210 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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