Memories Caribe Beach Resort
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- What's Included
- All Inclusive Features
We have booked one week all inclusive there and were quite excited. Rooms were clean with little flaws. Food was average, the food in a local Cuban restaurant on the mainland was much better. Cayo Coco is mosquito infested and they spray the whole resort - even from the air to keep them out. Beach was an disappointment and there was little done to change this. Too small and covered by seaweed. The shows were ok. Karaoke was pretty cool. You can do several tours, I can recommend the Catamaran Cruise and the 4x4 Tour. So there are a few highlights but there better resorts on the island.
Diamond club not worth the investment. Could only get premium alcohol up until 11pm. No hot water for showers for 8 straight day despite the numerous complaints we made. Diamond club dining at a bare minimum. Advertised as comparable to Flamenco and Veradero not even close.Beach area gets excellent reviews but service on the beach almost non existent. Booked the peddle boats twice and both times my 10 year old son and myself had to muscle our own boat into the water. The several staff members at the peddle boat area just sat on their Duffs watching us struggle.Bar on the each was closed several times had to walk up to main bar area. Premium alcohol only served in one bar in the main building quite the hike from the beach or pool area. The few diamond club meals we had were average at best quality was no better than the buffet meals. Rooms were not maintained well bugs around the since area cobwebs on the ceiling and in the corners. Definitely not what it was billed as in the advertisements.
My wife and I have been to this resort 4 times in 2 years we love it and booked to go back April 2017, yes it small but they treat you like family. Dated yes but they are in the process of updating/ renovating the ice cream bar, the snack/ pool bar, the spa, the kids club is changing to the Diamond Club Lounge, the currently closed disco is changing to a sports bar as well as each and every room is being completly renovated and updated no more bath tubs planed is walk in glassed showers, new beds and bedding, lighting, tv's, air conditioning and in room furniture for each and every room various appointments will depend on room category. I was informed of these positive changes on this most recent trip by resort management. Memories Caribe is making these changes to stay competitive and relevant with other Cayo Coco resort hotel properties. I highly recommend this property as it is currently and I can't wait to see the up coming changes to Memories Caribe !!!!!!!!!!!
We stayed the first week of October and were pleasantly surprised. The property is clean and staff is friendly. The variety of food available at the buffet was impressive for Cuba - always lots of choices and quite tasty.Pros:1/. Well maintained and clean property. I did not see a stray palm frond or overflowing garbage can or stray garbage on the paths the entire week. 2/. Rooms are spacious & comfortable & housekeeping was wonderful. Never a shortage of towels, etc.3/. Plenty of chairs/loungers both at the beach and at the pool.4/. Reservations for the a la carte restaurants are easy and lots of availability.5/. No silly cards for the beach towels - they were waiting for us in our room.6/. The beach is wonderful - sandy & quite shallow for a long distance, clear, clean water & the snorkelling is decent (not awesome, but quite lovely).Cons:1/. Although there is a fridge in the room - it is empty - a bit of a nightmare/run around to have it filled, we gave up.2/. A coffee maker in our room would have been a lovely addition. I hate getting dressed to find coffee in the morning.3/. In room bottled water was not replaced.4/. Hot water was spotty which is likely due to everyone getting cleaned up at the same time for dinner. Not a deal breaker, and not entirely uncomfortable, just inconvenient.5/. Service at the pool bar was incredibly slow as it wasn't actually staffed & was being served by the bar tender on the other side at the snack bar. Easy enough to get out of the pool and walk around, but inconvenient.This was my first experience at a Memories resort and I would stay again. Although a slightly dated property it has been maintained & it is very clean. A very short bus ride from the airport (maybe 15 minutes) makes it comfortable to begin your vacation upon arrival. The food choices were abundant for a Cuban resort and I was pleasantly surprised, although fruit was slightly limited and there was some repetition through the week, honestly there was always something tasty available even to the pickiest eaters.You should note that this is definitely a "quiet" property. There isn't a disco (although there was a bus organized to take those that wanted to go). If you're looking for night life, this isn't the place for you. This did fit the bill for us though as we enjoyed the relaxing atmosphere & evenings were spent enjoying the air conditioning in the piano bar or the wonderful breeze at the snack bar.I would not hesitate to recommend this resort and I would consider a "memories" property in future.
We were very excited to vacation in Cayo Coco and we're glad we did. Memories Caribe is charming, lush and clean. There is so much to tell I chose 3 topics important to me Beach, Services and Food. We stayed in Block 19 which we recommend , central to the beach and all amenities. Once our Porter brought our luggage we went to see the beach we actually gasped at the beautiful sight...later we discovered amazing marine life easy to see through the crystal clear ocean. Magnificent! Now from the moment we arrived front desk was clearly about customer service. Managers are lovely too walking through the resort chatting with guest and answering questions...wonderful customer relations! Our servers became like friends sincerely friendly. Loved it!!!! Weather you were at the pool bar, buffet, snack bar you never waited long...especially at the beach 2 strapping men would help us find the perfect lounging area doing the heavy lifting...I appreciated them. My first steps in the ocean is unforgettable for me... Soft sand under my feet walking further in and noticing water is only at my hip...wow I thought this is great for my mom who fears deep waters. Deeper I go now over my waste I see beautiful marine life in colours of silver and aqua blue in schools and then a few tiny fish at my feet...some larger came along....very harmless. Later I found out the schools are called Needle Fish. That was so much fun. Did I mentioned how warm the water was...it was! Beach bar tapped with Crystal and the food so good....pizza is made fresh in front of you and as much as you want.. that's a must try! I did enjoy the buffet food it was always fresh with a Cuban / Canadian mixture of foods...real good.! Snack bar hamburgers, hotdogs and their fantastic fries had me at "Snack Bar" lol. The entertainment was not very good however we met approximately 20 people from all over Canada, we hung out with them quite a bit. Wonderful people some are returning guest. I can see why! Special thanks to the entire staff for sticking by us! working long hours to ensure our safety during hurricane Mathew. We will be back! Gaetana
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails and house wine with dinner)
- Daily activities
- Evening entertainment
- Hobie cats
- Pedal boat
- 328 rooms, including 48 Junior Suites located in 2 storey bungalows
- 2 Buffet & 3 a la carte restaurants
- Snack bar
- 3 Bars (includes aqua bar)
- Pool (including kids section)
- Games room
- Fitness facilities
- Tennis courts
- Beauty salon (fee)
- Shops (fee)
- Medical (fee)
- Laundry (fee)
- 1 king-size or 2 twin beds
- Full bathroom
- Hair dryer
- CD player/radio
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
- Ground floor
- Garden view with an outdoor shower
- Max occ. 4, no more than 3 adults
For the Kids - Kids' Club for ages 4 to 12, Baby Club for ages 0-3, Playground, Games room, Indoor children's pool, Babysitting available for a fee (subject to availability).
Resort Location Map
Memories Caribe Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera a Cayo Guillermo, km 9 Jardines del Rey, 67210 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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