Memories Flamenco Beach Resort
- What's Included
- All Inclusive Features
We went to Memories with 4 other couples. We've been to Cuba before and knew what to expect. I didn't have high expectations of food, but to be honest... this was the best food I've ever had in Cuba. The beach is BEAUTIFUL! The pool bar was lots of fun... but its the people that make it fun! Peter, our pool guy always made sure we had a pool chair. Denzel (I don't know his real name but he honestly looks like a young Denzel Washington) would hustle all day to get you drinks and make you smile. Oscar and Danny (the mojito bar) were amazing! And of course, the pool bar staff and the dining staff were great. Don't forget to tip. They make peanuts. They work hard to make you happy and you should reward them for their services! Cuba is a beautiful country! Smile and enjoy! (And don't forget the ketchup! LOL)
We’ve been to Cuba 5 times. Each hotel has its own charm, things to improve, better/worse facilities, beaches, food choices - whatever. Can’t have everything under the same roof.Since we were returning customers and already reviewed Memories Flamenco last year, I’m not going to spend too much time on details.What we liked about Memories is consistent service. One of the best we ever experienced.Beautiful garden beside the swimming pool, open, sitting area with its own bar (evening) and recently modified beach. Yes – beach is amazing. What a difference from last year. Wide, long, super clean, no rock. If you like privacy, 10 min walk to the left and you have pure sand for miles. No chairs, no people - just you, and the ocean. If it comes to excursions this time we did not try any. Unfortunately weather was not cooperating so some trips got cancelled due waves, but we managed to book a horse ride.15 pesos per horse. Ride starts from Memories Flamenco and goes all the way to Memories Caribe Beach. Solid 1 hr ride back and forward – highly recommended. You can book it through your representative or look for horses on the left side of the beach around 10 am and deal directly with the owners. Highly recommended.That’s all.To summarize, I would characterize this hotel as solid, consistent performer.Would we recommend this hotel to our friends? Absolutely - w/o any hesitation. Good value, excellent customer service, clean and charming. Thank you Memories Flamenco for your hospitality, pleasant stay and good times.See ya soon!
Overall this is a good small hotel and a great place to relax.Beach - Long, sandy, huge and gorgeous. Lots of sunbeds. The hotel is on the same beach strip as two others, so you can take a long walk from one end to the other. Two other hotels belong to other companies, so you won't get service at their beach bars, so bring your water bottle. Walk could easily take 30-40 minutes, if you go until it's "walkable". - It's not too far from a coral reef, so there are a lot of seashells and coral pieces, especially on the right end section. If you watch your step, you won't need water shoes.Hotel room - Nice and clean; air conditioner works OK. The only thing missing are Klenex. Bring your own since the hotel does not provide them. - Closest buildings to everything are 1 and 2. No elevators, so if you have limited mobility, book ground floor room. Water pressure goes from iffy to non-existent between 4-6 pm (Probably due to everyone coming back take a shower before supper). Contacting hotel through Facebook a few days in advance is a good way to get your preference accommodated if they have the room. - There's a 110V plug near the hair dryer, the rest are 220V - No internet in the rooms. Slow Wi-Fi in the lobby for 3 pesos per hour (prepaid card sold near the bar)Food - Decent choices of pretty much everything and there are grills with fish/chicken/meat on demand at the buffet. - Restaurants are OK, too, though you may want to avoid "tempura" on the menu in the Asian one, since it's overly fried. (More "pogo" shirmp than tempura) - No sparkling water in the buffet, but they have beer/wine. No real juice outside the breakfast either. They only have local Sprite and Coke besides water. (You'll have to get the rest at the lobby bar, so if you have kids, you may want to pass by there and bring the drink glass to buffet with you. Bar is close to buffet so it's easy.) - Best coffee is at the lobby bar or snack barDiamond club upgrade - Unless you want extra choice of booze or beach service - not worth it. - A portion of the beach is reserved to it, but not as large as the hotel map makes it appear. Beach is huge and sandy, so there is plenty of space and sunbeds outside that section. Employees were great, professional and friendly, but the management needs a kick in the butt, since the hotel is clearly understaffed. Both at the bars and the snack resto, be prepared to wait, as employees are running around, but no matter their efficiency, each team would easily require another 2-3 employees to accomodate all tourists in a timely manner.Ladies: temperature change from cold winter to hot summer may "surprise" you. Hotel has no tampons and only maxi pads for sale. Bring your own supplies just in case. And if in the end you don't need them, leave them to one of the ladies working in the hotel, since the "good stuff" is both expensive here and hard to find. Activities/points of interest - There's a small shopping square litterally 5-10 min walking distance from the hotel (Flamenco square). It has a few stores, spa, bar, small bowling alley and during daytime souvenir sellers in the middle. - You can take the 2 floor bus to visit several places for 5 pesos (daily unlimited rides ticket). Kids under 6 ride for free. There's the "shopping mall" (3 storey shops/souvenir sellers), dolphin center, Pilar beach (pretty beach with larger waves) and several hotel stops. The bus is hourly and much cheaper than a taxi. Keep your ticket so you can go to different stops throughout the day as one of the less honest bus employees may attempt to ask for it (to resell it). You could go to dolphin center, then Pilar beach, back to eat at hotel and then go to the "shopping mall" in one day. - Paid excursions to visit the Moron city either have the "sugar, rum, cigars" (visiting sugar cane museum and being gifted half a litre bottle of rum and a cigar) for 75 pesos or dolphin/catamaran for 110 pesos versions. City is approximately an hour drive from the hotel and taxi costs 80 pesos both ways, so either of the 2 main excursions are a better value for your money than a simple taxi ride.
Two years ago, we stayed in Varadero, and thought we'd never return to Cuba. We decided to give Cuba another chance and Memories Flamenco has changed our minds!!!! Here's what we loved about this resort:1: The beach is incredible. Lots of shells, and sea life. You can walk for quite a distance to the left of the resort, and to the right, you'll walk past two other resorts (The Pestana & The Melia) Lots of loungers available.2: There are three pools which are divided by levels. The top pool is a quiet one with access to the Mojito stand, and Churros. The second pool has the swim up bar, and where the activities take place, eg- foam party, water exercises, games. The third pool is on the lowest level and is totally separate. It's for small children and is located beside the children's club. There're many loungers available, but if you can't find one, the staff will assist you, you just have to ask. 3: There's a 24hr snack bar, and the lobby bar is open also 24hrs and has tons of seating. You can order room service for a charge of 3 CUC's. The buffet is great, tons of choices, many veggie options, along with fresh salad bar, and fresh meat and seafood cooking stations and an omelet/egg station for breakfast . The wait can be a little long for this but worth it. There's always a good selection of fresh fruits. 4: The resort has many beautiful, shrubs, trees, and flowers, which are kept looking wonderful by the many gardeners. You'll also enjoy the many birds, and "resort" cats! 5: The room was spacious, we were on the ground level, with no frills. Everything worked great, always had hot water and good pressure. No issues with ants or mosquitos. 6: Maid service was excellent!!! Had fresh towels everyday, clean room, and towel art! Fridge was restocked everyday, except for the day we arrived.7: The live music every night in the lobby was a great bonus, made each evening extra special. 8: They had a show in the theatre every night, I can't comment as we never made it to one. 9: The TV's in the room had several english programs, including CNN and a Movie channel. 10: The resort is easy to get around, compact, everything in one central area, except some of the villas are quite a ways from the central hub. Here's some of the things that could be improved:1: There's limited shade at the beach.2: The beds are hard with flat pillows, but more pillows supplied upon request. The rooms are basic with no coffee machines in the room, but there's always coffee available in the 24hr lobby bar. 3: Wifi is terrible. Hardly any service and when you do, it's very slow. It's 3 CUC for 1.5hrs.4: The lighting on the pathways is poor. We had a villa close to the pool so not too much of an issue for us, but the Villas 5-10 very poor pathway lighting.5: There's no area in the bar with tv's for sports fans.6: The bank has scheduled hours of operation, but it isn't always open when it's supposed to be.7: The tub/shower in the room has a very high side, so this might cause some difficulty for some people. If so, you may need to request a room with a separate walk in shower. We want to thank all the wonderful staff at Memories Flamenco who made our trip so special!!! We're already planning our next trip back!
I took my three kids to this resort over Christmas. We were there Dec 22 to 29. Overall it was an awesome trip. The staff at this resort are genuinely awesome! They went above and beyond! My daughter accidentally left her orthodontic dental retainer at the snack bar and realized it a bit later - the staff actually went so far as to find it for her which could not have been a pleasant thing to do - but it was SO very much appreciated! The buffet was very good - considering it was Cuba which isn't well known for the food. But we enjoyed it (the mussels were sooooo good - we ate them daily!) Our only complaint was the a la carte meals - I hate to say it but they were terrible. The meal put on for Christmas at the buffet was so well done! All you can eat lobster tails - how can you go wrong? It was a different way for us to spend Christmas than we are traditionally used to so it was really appreciated to be able to sit down together as a candlelit dinner as a family and still appreciate the season. The musicians at the buffet were AMAZING - the vocalists were so good! Beaches = beautiful! This was our second trip to Cuba and I will say I was a little put off by the pushiness of wanting tips - that wasn't something we noticed on our first trip there is 2012 but it really was bad this time around and I'm not sure we'll return because of that (but this was not specific to this resort by any means - we found this off resort moreso than we did on resort but just a general observation about Cuba overall this time around).Oh! And no rum in the room which was disappointing.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine)
- Daily activities
- Kids Club
- Non motorized water sports
- Evening entertainment
- Welcome cocktail
- Free safety deposit box
- Mini bar restocked daily with water, soft drinks and beer
- Bottle of rum (to be handed out at briefing)
- Guaranteed 3 a la carte reservations
- Separate bracelet
- Late check out (subject to availability)
- Exclusive access to Diamond Club A la Carte "Elegance Section" at the Florencia Steak House
- Personalized Check-in/ Check-out
- Distinctive Wrist Bracelet
- Early Check-in (subject to availability)
- Late Check-out
- Exclusive Beach Area
- Butler Service on Beach
- Concierge Service
- Private Access to Diamond VIP Lounge
- Luxury Amenities in room
- Beach Towels in Room
- Luxury Turndown Service
- Bathrobes in Room
- Special Daily Food & Beverage Amenities (available in lounge)
- Selected Premium Drinks Menu (available at Lobby Bar/some restrictions apply)
- 10% Discount on Spa Treatments
- Guaranteed 4 A la Carte reservations
- Exclusive area in main buffet
- 624 Rooms
- 1 Buffet and 4 a la Carte restaurants
- 1 Snack Bar
- 6 Bars
- 4 Pools
- Tennis court
- Multi-purpose court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Conference Rooms (fee)
- Business center (fee)
- Internet access (fee)
- King or 2 Twin Beds
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Private Bathroom
- Iron & Ironing board
- Garden View
- Mini bar (restocked daily)
- Room Service (fee) (from noon to midnight)
- Maximum Occupancy 4, up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Memories Flamenco Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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