Memories Flamenco Beach Resort
- What's Included
- All Inclusive Features
5 of us traveled to Memories Flamenco from Toronto, Ontario in April 2017. This was our 4th time to Cuba, but first to Flamenco. Our party included myself, my husband, our 2 daughters (4 & 10) and my 58 year old mom. We scored a great deal booking through Sunwing.ca directly. Check-in was speedy, as was transportation to our room. Staff was always available to assist where needed and most were very friendly. Our room was located in block 8 (we had side-by-side room with my mom) on the 2nd floor. Our room was clean and quiet. We never had any issues with air conditioning or water temperature/pressure. Sure, the rooms are a bit dated, but it was a place to get clean and sleep. We didn't spend much time in it anyway. The beach was amazing. The pools were fun. We spent 95% of our time at the upper pool as it was less crowded and much easier to find chairs with shade. We ate all of our meals at the buffet. We never went hungry; always something tasty to eat. After the week was over, I was tired of the selection, but I wasn't complaining. The alcoholic drinks were decent; we especially loved the coffee and cappuccinos at the lobby bar. We did not do any excursions, other than walking to the local market one day for small items to bring back for my kids classmates. We loved the evening entertainment - as most people comment - the Michael Jackson show was so much fun and the dancers/entertainers were very talented. Hmmm....what else? There is a kids club, but our kids stayed with us the entire time. It was a family vacay, so we enjoyed disconnecting from all electronics and just had fun with each other. The weather was spectacular the week we went. It was hot, dry and sunny. It rained for 15 minutes one afternoon and we just stayed in the pool and let it pass. We are about to book our return for trip #2 this April 2018. I cannot wait to experience another week of fun and sun at Memories Flamenco. As for the few negative comments, I just say your vacation is usually what you make of it.
We were travelling with 2 kids( 3 and 5 years old). All was Good! The restaurant, food, territory is large. The beach sand is whitish. in some places the beach has flat stone entrance to the water, but deeper it's all good. We visited ed one A la carte restaurant ( Japanese). The interior and service is perfect but sushi taste is far from what you can try in Canada at the real Japanese place. Mini disco for kids is Good! Night shows good as well. One of the kids got sick and we were visiting the hotel doctor. She was helpful. The only complaint is that they have a very dangerous spot in the middle of the lobby fountain. There is no water in it ( it want working) so it's easy accessible by kids. And there is no grate covering that drain which is really big by size. I've noticed that dangerous spot when we were sitting in a lobby and waiting for transfer for the excursion. A bunch of kids were running around and my daughter finally fell down into that hole. She scratched her leg . I came up to the management with that problem asking to cover the drain. They promised but when I was at the lobby next day the drain was still open. They have a really big pool for kids and a good kids club.
We have just returned from our 8th visit to Memories and we are amazed at the amount of hard work that has gone into rebuilding the resort! Writing as a repeat guest I am going to note the big changes we saw while there.Swim up pool - totally re-tiled... can you imagine the amount of work that is?Main pool - missing tiles repaired and all lighting in and around the pool is running, looks beautiful at night!New lights being added along the paths to the room, this was much needed and nice to see it being done.We ate only at the buffet as we quite enjoy the selection that is offered, never a struggle to find something to eat.We have had issue with the food at the snack bar so we tend to stay away from it.Of the 10 buildings I believe 7 were fully repaired. We stayed in building 3, new beds and pillows were heaven - best sleep I have had in years. All rooms and hallways look to have been painted. The beach - WOW that beach!!! For people like us who have been traveling to Memories for a few years, this new beach is unlike any other, BEAUTIFUL.And the staff!! Where to start?? Midaline, Aileen & Marie Ester in the buffet, thank you for making the start of every day a beautiful one! Javier in the entertainment group! Our bar staff who are family to us, Yeudis, Gustavo, Mandy, Hector, Reisel, Osmani, Luis, Humberto, Jorge, Nichael, our 3 Janets and Maddy, we miss you all!Now the count down is on until April when we return with 30 of our family and friends for our WEDDING! See you soon Memories!
2 weeks in Memories Flamenco was amazing. The bartenders by the pool are very efficient YoYo brought rum and cola hourly ! All staff in the restaurants and bars made our visit very enjoyable. The student entertainers kept children and adults busy with games and activities daily...yah William and Diane and Juan Carlos were especially nice to us. Short bus ride to local Market 10 minutes @$5 all day ride.
We (my husband, our daughter and myself) stayed at this resort from Jan 9th to 16th as our 2nd time.First of all we would like to congratulate their re-open after hurricane Irma! We also would like to thank all the resort staff for the great service.Our room (#5119) was kept clean every day and we had no problem taking hot shower and getting fresh towels and linens every day. With our last stay they had a towel shortage. Our house keeper always asked us if everything is OK.We enjoyed eating at buffet, snack bar and a la carte restaurants. They are doing great job changing around the menus with what they can get. I heard after hurricane Irma, they are having hard time getting fruits. I miss their passion fruits!Service was always good at each restaurants. Especially servers who work at right side area close to a la carte restaurant took care of us well. Servers at Italian restaurant were very professional. Also Devan (? the omelette guy) always greeted us with a big smile.We very much enjoyed spending time at the lobby bar. The new extended area was very nice.Their drinks were great, and the staff ( Mandy and all the bartenders and servers) were very attentive and friendly. Especially Madeline, she is such a sweet lady with a great smile. The beach is just gorgeous with white sand. Horse back riding and snorkeling were fun! Many trees were gone after Irma but they were planting new trees and plants, it will be more beautiful year after year.Last but not least, entertainment.. We loved all the musicians around the resort. Opera singer, sax player and Cuban band people, they are really talented. Shows at the theater were very enjoyable. Dancers are all very talented people too. (Cubita, Alejandro, Jennifer, Mary...we couldn't get all the names) The new screen on the stage and some of the new costumes are great. Since we had some windy days, we decided to watch them practicing. They were practicing for a long hours every day for the perfect shows. Very impressive. We'll make a video and put on YouTube!Over all we had another wonderful vacation thanks to this resort. We can't wait to go back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine)
- Daily activities
- Kids Club
- Non motorized water sports
- Evening entertainment
- Welcome cocktail
- Free safety deposit box
- Mini bar restocked daily with water, soft drinks and beer
- Bottle of rum (to be handed out at briefing)
- Guaranteed 3 a la carte reservations
- Separate bracelet
- Late check out (subject to availability)
- Exclusive access to Diamond Club A la Carte "Elegance Section" at the Florencia Steak House
- Personalized Check-in/ Check-out
- Distinctive Wrist Bracelet
- Early Check-in (subject to availability)
- Late Check-out
- Exclusive Beach Area
- Butler Service on Beach
- Concierge Service
- Private Access to Diamond VIP Lounge
- Luxury Amenities in room
- Beach Towels in Room
- Luxury Turndown Service
- Bathrobes in Room
- Special Daily Food & Beverage Amenities (available in lounge)
- Selected Premium Drinks Menu (available at Lobby Bar/some restrictions apply)
- 10% Discount on Spa Treatments
- Guaranteed 4 A la Carte reservations
- Exclusive area in main buffet
- 624 Rooms
- 1 Buffet and 4 a la Carte restaurants
- 1 Snack Bar
- 6 Bars
- 4 Pools
- Tennis court
- Multi-purpose court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Conference Rooms (fee)
- Business center (fee)
- Internet access (fee)
- King or 2 Twin Beds
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Private Bathroom
- Iron & Ironing board
- Garden View
- Mini bar (restocked daily)
- Room Service (fee) (from noon to midnight)
- Maximum Occupancy 4, up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Memories Flamenco Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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