Memories Flamenco Beach Resort
- What's Included
- All Inclusive Features
The memories flamenco is a typical Cuban hotel as there all much the same however the staff here are fantastic kind and friendly we had a fantastic timeThe food is good for Cuba and the animation shows are great .
Almost the worst hotel I've ever stayed in (there was a lodge in the Moroccan mountains which takes that prize). The only saving grace was Thomas Cook agreeing to move us without a fight. Dreadful food, no choice of food or drink. Everything broken from pool tiles to toilets. This hotel needs a lot of attention and Thomas Cook should take it off their books.
We stayed at this resort for 10 nights at the beginning of June from start to finished the stay was amazing . We was on our honeymoon and on arrival we was upgraded to diamond club and sea view room that was out of the world . The staff could not do enough to help us through out our stay . The lady on Coustomer service I didn't get her name but she was looked after us so much she really is a star and such a credit to the hotel . The beach is beautiful. We ate in all the different restaurants and had nothing to complain about the food was really lovely . The waiters and waitresses in the diamond club area at the buffet were second to non could not do enough for you constantly fill your drinks and making sure everything was ok . Our room was lovely very Cuban it had a lovely big balcony and I loved that the cleaner left towel art every day , I would rush up to the room to see what she had left us :) . The gardeners are really lovely as well one made me a palm flower and another had caught a a spider and he let my husband hold it another god got a little turtle and he let us hold that was well . The wildlife was nice to see around the resort . The hotel management were lovely as well you would see them walking round the resort and they would all take the time to speak to you and make sure everything was ok . The only negative I had was the rep but that had nothing to do with the hotel that was thomas cook . All in all we had an amazing honeymoon and can not thank you allEnough !! Oh and if you get chance try the lobster on the beach it's to die for !!!
My father and I bought the "Diamond Club" package and were sent to a room that had leaking pipes. We got that issue sorted out the next day and were placed in a decent room afterwards (although it was a bit outdated). for English channels, they had CNN, ESPN2, Showtime, Starz. Take my advice, choose Diamond Club. The private beach itself was worth it, plenty of shade available at any day. You have your own butler bringing drinks once in a while and lastly the beach itself. Beautiful, no other words. Probably the BEST BEACH I've ever seen (This was my 10th vacation to the Caribbean and 7th to Cuba in general). They cleaned it up real good, so don't read reviews prior to April 2017 and take my word here. I did not want to get out of the water, it was that good.The food at the buffet was above average, not as good as the five star resorts in Mexico, but very edible. The only problem I had was with the service at the Diamond Club seating area. It felt better elsewhere, but that's a minor problem.Pool was great, spacious, lots of shade, swim up bar, had multiple waterfalls. Shows were decent, my favorite was "Michael Jackson", the dude gave it his all, great song choices too. Out of the Dominican and Mexico MJ shows, this one was the best, so do not miss it (each Friday). My only advice would be to add a ceiling fan or two because it can get really hot. If they could add more ceiling fans + turn up the AC in the buffet, then it will become a real 5 star resort. Otherwise, it sits firmly at 4.5 with me.I recommend this resort for couples and families, not so much for party goers. Undecided if I will come back and might as well have to because of the beach. It's totally worth it.
What you have to remember is that you are in Cuba which is still quite a way behind many tourist destinations.I don't know how they work out the star system as this hotel is supposed to be a 4 star plus.The rooms are of adequate standard and in need of some modernisation. The mini bar consists of 2 beers 2 cokes and a water. The pool area is nice but we spent the whole time in the beach as there are lots of kids clubs around the pool. There were people drinking out of plastic cups and spilling them in the pool as well as others eating food in the pool.The Wi-Fi is really poor and you can only get it in the lobby with a hour at a time card which only cost 1.5 pesos.The night entertainment is ok.The beach is really nice and clean with free pedelows, hobbi cats and Kayaks and a couple of bars for soft and alcoholic drinks. The sea is as clear and clean as any Caribbean resort and is quite shallow. There are plenty of mosquitos about to keep you busy around July time as it is hot and humid. Use insect repellent with Deet in it.There is a main buffet resturant and the standard of food is very good with plenty of choice. There is also 3 other restaurants which you have to book and you are allowed 3 reservations a week. If you fancy a burger at 3am there is a 24 hour snack bar. The airport is small but has some shops selling wooden items, a little cheeper then the resort with a cafe and some shops for snack and drinks. There is no airport tax.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine)
- Daily activities
- Kids Club
- Non motorized water sports
- Evening entertainment
- Welcome cocktail
- Free safety deposit box
- Mini bar restocked daily with water, soft drinks and beer
- Bottle of rum (to be handed out at briefing)
- Guaranteed 3 a la carte reservations
- Separate bracelet
- Late check out (subject to availability)
- Exclusive access to Diamond Club A la Carte "Elegance Section" at the Florencia Steak House
- Personalized Check-in/ Check-out
- Distinctive Wrist Bracelet
- Early Check-in (subject to availability)
- Late Check-out
- Exclusive Beach Area
- Butler Service on Beach
- Concierge Service
- Private Access to Diamond VIP Lounge
- Luxury Amenities in room
- Beach Towels in Room
- Luxury Turndown Service
- Bathrobes in Room
- Special Daily Food & Beverage Amenities (available in lounge)
- Selected Premium Drinks Menu (available at Lobby Bar/some restrictions apply)
- 10% Discount on Spa Treatments
- Guaranteed 4 A la Carte reservations
- Exclusive area in main buffet
- 624 Rooms
- 1 Buffet and 4 a la Carte restaurants
- 1 Snack Bar
- 6 Bars
- 4 Pools
- Tennis court
- Multi-purpose court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Conference Rooms (fee)
- Business center (fee)
- Internet access (fee)
- King or 2 Twin Beds
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Private Bathroom
- Iron & Ironing board
- Garden View
- Mini bar (restocked daily)
- Room Service (fee) (from noon to midnight)
- Maximum Occupancy 4, up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Memories Flamenco Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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