Memories Flamenco Beach Resort
- What's Included
- All Inclusive Features
Memories flamenco is a lovely clean hotel on an amazing beach. We had a lovely sea view room in bungalow 2, which was nice and close to all the amenities. Pool area was always clean and tidy with no issues of getting a sun bed or in the shade. Restaurant food was good and we always found something to eat. The only downside was there was 9 of us and finding a table that the staff hadn't reserved for others was hard. We noticed they placed a drink on the table for people who wasn't even in there. We moved one, one day and the lady said someone is sat there I asked where they was and she couldn't answer, funnily enough no one came maybe I should have tipped more!! The kids entertainment was very poor they have a great club house and kids pool with absolutely nothing going on. Drinks at the bar was spot on and the staff do an amazing job!
!I have not read any negative reviews and I'm not even interested in doing so! I gone by the recommendations from people who stayed there many times and they were right! The problem is people wanting ultra luxury holidays for low prices, also they don't do a proper research on the destination, they just sit in the resort and don't know what the real life in Cuba is. I recommend lifting your bum and going to town perhaps, to see how the locals live and then appreciate everything you have! We had absolutely amazing holiday, wedding and honeymoon in Flamenco Beach. We loved everything. The people are soooo friendly and kind and always happy to help! We had a pleasure meeting so many lovely people- all the kitchen staff, waiters, bartenders, entertainment staff, kids entertaiment staff( our children absolutely loved the kids club and kids shows), reception staff, customer services/ wedding planners, bell boys, maintenance and gardeners, maids, the beautician, some of the management- Flamenco it's like a big family! We managed to let everyone know about our presence on the very first day when we thought we lost our luggage, but luckily it was found next day in Melia Cayo Coco(our fault). The stress we had the first 24 hours... 😖The staff and our rep did everything to help us! We had literally everything for our wedding and also my hub's clothes, etc in that suitcase, the staff was like- "Ahh, are you the bride who lost her wedding dress?" 😂 At least they'll remember us when we come back next year :DA special thank you to all the staff who helped to plan, arrange and make our wedding come true. We had an unforgettable day. We are honoured we could have our big day here! We have used the service of the professional photographer arranged through the hotel and we couldn't be happier, the photos are amazing. We had a ceremony on the beach and a bit later a dinner in the a la carte restaurant and it was so lovely.P.S. If you're thinking of getting married here, DO IT! You will not regret it. We brought and left some little things for the staff(clothes, toiletries, etc), they are very grateful for everything. Next time I make sure I bring as much as I can.We were tipping as often as we could, they really deserve it! Bring lot of sunscreen, aftersun, mosquito spray and spray for bites, calamine and benadryl, I forgot to bring them :/ We had seen a doctor with our son to get these and she also advised to turn down the aircon to minimum when you're out and turn it back to normal temp when you're there, cover yourself and common things as using the spray and covering ourselves in the evening. The lovely staff also kindly gave us some spray and cream for bites.I have never understood why would people want to go to the same resort more than once, let alone several times but now I understand and want to go back again! I was crying when we were leaving. I miss the resort and the people.Hopefully we will be back soon, the 8+hours flight is so worth it! Thank you
We visited from may 9-16, and did have a lovely time. We got the diamond club this time which was good. The area of the beach alone to me makes it worth it. You have the best spot with a diamond club bar and grill. The grill is incredible! Try the pork, it's so tender and delicious. Again our room was great, we were in building one and on ocean side . The location to everything is perfect. Our rooms were perfection everyday with funny little creatures made of our towels. The lobby bar is wonderful, Pino and Yanet are amazing!!!!!! We had good experiences with the food, enough choice to satisfy everyone. You can tell that they are due for a delivery at times as they run out of things like cheese and hot sauce. No problem. Love that the staff are kind to the animals in the resort, you definitely don't see that everywhere. The kittens were a daily entertainment for me. My gardener friend with the big spider was still there which was nice to see as I quite enjoyed my morning conversations with him. We were invited to the repeat guests dinner off resort and it was awesome!! It was at a Japanese restaurant at the plaza Los flamencos. We really enjoyed it! It was great to see one of the managers join us in the dinner, that was a nice touch. We did notice that the two women who were running the resort last year were not there anymore. That's a shame as we truly enjoyed their touches that the added. My last impression of last year was that one of them was there to send off every bus that left. It really made you feel appreciated and made you want to return. With that being my last impression it's one of the reasons why I wanted to return. Hopefully that policy will continue as I think it truly helps to bring people back. If you are a beach person then you will be in love!!!!!! The beach is incredible!! You will not be disappointed in that! Overall it was a great visit. We adore some of the staff and they are a reason to return. Gracias, hasta luego!
this was my 9 time in cuba in a second time in memories flamingo. The first time was so incredible that we when again. Only this time we have the surprise that hotel is going down the service especially at the buffet was terrible for me was a joke that I receive a white bracelet as repeater because nobody at the buffet not even tried to help us. The food this time was a 2 star and the service 2. at the last day finally they served chicken no shrimp the whole week and the most professional waiter help us his name is Julliam he made me remember the first time that we got there.the bar with the amazin madeline and the two Janet wonderful people that I will miss because I don't coming back to the hotel. Diego its the general manager and sorry man your doing a very unprofessional job also marsellino. this WAS the best hotel in cuba but now SUCK.
First, you don't go to Cuba for food, it is mediocore at best, so understand that. You go for the beaches and the beautiful people of Cuba. This trip was May 11th to the 18th, 2017. 2 adults 2 children. We have been numerous times and never a bad trip until now. Sunwing was great, on time, transfer short, good. Check in at Memories Flamenco good. Rooms/bldgs run down for the resort not being that old. Who cares if it was clean, but it wasn't. Building 3 for location was great between Pool and Beach, but apparently convenient to the cockroaches too as we had 4-5 each day in around fridge area. The people, the real reason we choose Cuba, were unfriendly and rude, a first for us in Cuba, no one smiled hardly at all. Having said that, we witnessed how badly our people, English and French Canadian treated them, no thank you, no tip, unacceptable. I am really trying to find a reason for the bad service, I have never been treated that way. The food was the worst we have experienced in Cuba, by day four my children 2 and 7 didn't want to eat, they normally eat anything, great healthy eaters. They wouldn't even eat the hotdogs or hamburgers(not beef). The problem got worse for us on day 3, all of us fell ill with cramping and diarrhea and it didn't stop until after we were home. The worst part was that we thought this was from the food. It was from the pool, the pool was covered in black and green algae on all the grout lines. We never saw anyone cleaning the pool the entire time we were there, and walked every evening. The only person that didn't get sick from our group of 10 was a mother that couldn't swim and didn't put her head under water. If you don't use enough chlorine to kill algae it definitely isn't enough to kill e coli or other bad bacteria. The swimsuits all had black along the waist lines from getting in and out of the pool. I only wish we had realized that is where are illness came from, 90% certain. This hotel came very recommended from friends of ours that stayed there in March. We had also stayed at the memories Santa Maria last year. It was okay. Could the bad service and bad maintanence be a result of the start of the low season? I am looking for answers, this was the worst trip of our lives and I am not being dramatic. It sucked, we love Cuba and we were so looking forward to this trip. I absolutely would not recommend this resort. The beaches were stunningly beautiful, the location amazing. This resort has to get a handle on it's filth in the pools and kitchen. We will not be back to Memories, and it is most likely our last trip to Cuba based on this experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine)
- Daily activities
- Kids Club
- Non motorized water sports
- Evening entertainment
- Welcome cocktail
- Free safety deposit box
- Mini bar restocked daily with water, soft drinks and beer
- Bottle of rum (to be handed out at briefing)
- Guaranteed 3 a la carte reservations
- Separate bracelet
- Late check out (subject to availability)
- Exclusive access to Diamond Club A la Carte "Elegance Section" at the Florencia Steak House
- Personalized Check-in/ Check-out
- Distinctive Wrist Bracelet
- Early Check-in (subject to availability)
- Late Check-out
- Exclusive Beach Area
- Butler Service on Beach
- Concierge Service
- Private Access to Diamond VIP Lounge
- Luxury Amenities in room
- Beach Towels in Room
- Luxury Turndown Service
- Bathrobes in Room
- Special Daily Food & Beverage Amenities (available in lounge)
- Selected Premium Drinks Menu (available at Lobby Bar/some restrictions apply)
- 10% Discount on Spa Treatments
- Guaranteed 4 A la Carte reservations
- Exclusive area in main buffet
- 624 Rooms
- 1 Buffet and 4 a la Carte restaurants
- 1 Snack Bar
- 6 Bars
- 4 Pools
- Tennis court
- Multi-purpose court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Conference Rooms (fee)
- Business center (fee)
- Internet access (fee)
- King or 2 Twin Beds
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Private Bathroom
- Iron & Ironing board
- Garden View
- Mini bar (restocked daily)
- Room Service (fee) (from noon to midnight)
- Maximum Occupancy 4, up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Memories Flamenco Beach ResortCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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