Pestana Cayo Coco
- What's Included
- All Inclusive Features
Our first time in Cuba, and not our last, its a beautiful place to relax and unwind, proberbly no good if you like nightlife, and sightseeing. The hotel was adequate and tried to meet everyone's needs, there was entertainment through the day if you wanted to join in and the evening entertainment was varied, the dancers worked hard. Food was as expected in any all inclusive, they tried to meet everyone's needs, fresh meat/fish was cooked as required, a pasta bar, salad bar and lovely bread. On top of that you could go to at least 5 restarants on site including Cuban, Italian & so on.All the staff tried hard to make our stay enjoyable.On a minus there does need to be more shade provided, and the concrete stubs where parasols have been need to be removed as there a hazard when walking around the pool area. The rooms are clean and spacious, the bathrooms provided a power shower and bath ( bliss) and free safe.The beach is at the back of the hotel easy to reach, and flat for anyone with walking difficulties, and is the jewel of this hotel, providing stunning views, white sand, water sports and a little bar to keep you refreshed. Would return to this hotel, we think the rating is correct, and we certainly got what we paid for, lovely place The towel lady will provide fresh towels on a daily basis and watch out for the toads on a night
We spent two weeks here and had a brilliant time.After reading some of the reviews I did have reservations and we never experienced some of the poorer reviews here.From arrival in Cayo Coco where it was only a 15 minute drive from the airport and the one stop on the bus to the beautiful hotel that greets you when you arrive. We were offered a drink on arrival and check in was quick and they offered to change money for us then and there.We were in Block 2 and couldn't have asked for a better block. Right by the pool and other amenities. We have connecting rooms and the rooms were large in size, well equipped and kept clean. The bathrooms could do with a bit of updating however nothing that's off putting.Staff were lovely and got the kids involved but also left us alone if we wanted to be. The food was great and you get could get a number of different meals made for you, you have to try the fresh fish counter, everything we had was so tasty. We only went to the Italian and Cuban and both were good however the portion sizes were small compared to what you're used to dishing out for yourself in the buffet! The trips we went on were good and yes they were expensive however they weren't trips you get to do all the time so we did them anyway.Our only problem with the holiday (and was not the hotels issue) was the mosquitos, take repellent, take wrist bands, take after bite, take antihistamines, take calamine lotion. We only ever got bitten when sitting at the stage area, we had no issues during the day but anything you can do to try and stop them is worth it! Also if you have kids take balls, buckets etc with you and it's not things that are easily available, though we cut a water bottle in half and the kids still had a great time! Loved this holiday, the people were lovely, the food was great and the hotel just made us feel like we were in paradise for two weeks.
I enjoyed my stay at this hotel. It was my first time in Cuba and would recommend the area Cayo Coco is lovely. The beaches are truly beautiful. The hotel itself is a good hotel the staff are extremely friendly and efficient. The rooms are very comfortable and clean. There are two large pools the pool areas are nice and the general upkeep of the hotel is excellent. The waiters and waitresses are most attentive and efficient. The reception staff and the management are very helpful. The mosquito`s are a problem but arm yourself with a decent repellent and you should be ok. The only let down in this hotel is the food on offer. I am pretty diverse where food is concerned (I eat to survive if it tastes nice it`s a bonus) but I will admit I struggled at times. There is alternative theme dining available, the Italian restaurant is well worth a visit, the food is excellent. To sum up I would return to this hotel definitely if the food was to improve. I will definitely return to Cayo Coco.
I visited the pestana on the 12th July for 3weeks and I was surprised by how good everything was, from the maids, the food, the entertainment, the bar and waiting staffThey could not do enough for you. The staff go out of there way so that you have a holiday you will never forget, what you have to remember this is Cuba and they do there very best with limited resources. If you come with a open mind you will have a great time.My best wishes to all the bar staff who looked after me very well, especially yaisimy who is fantastic and always has a smile on her face.It's a great family friendly hotel they look after the kids very well(adults to).
the good is the beach it is long and wide easily got some shade without going to save a seat early.the food was also very good decent selection and tasty.the less good was the resort I was surprised to hear that it is 4 years old, I would have guessed it was 10 years.The grounds are not well kept weeds everywhere grass that was not cut garbage that was left for 2 to 3 days. our room was a plumbing extravaganza shower curtain that fell down a sink where the pop up did not pop up (2 calls for that) a tub that did not drain while showering the there was the toilet that did not flush,3 calls before anyone showed up.We have been to Cuba 9 times and I have never been subjected to poor service. some of the male waiters were totally out of line. one of them refused to go and get a drink from the bar across the lobby and on the 9th of july 4 of them were very engrossed in a loud discussion at the bar it took 5 minutes for one of them to wait on me ....very disappointing the female wiat sfaff was very good .I would certainly not recommend this resort
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and dinner daily
- 2 a la carte dinners per week (reservations required)
- Selection of domestic & international drinks
- Daily sports & activity program
- Non-motorized water sports
- Nightly entertainment
- Mini Club
- 508 Rooms
- 2 Swimming pools, including kids pool
- 4 Bars
- 1 buffet and 3 a la carte restaurants
- Beach grill
- Snack bar
- Conference facilities
- Business centre
- WiFi (fee) (in lobby area only)
- Tennis courts (lit)
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Games room
- Table tennis
- Medical service (fee)
- Air conditioned
- 1 king or 2 3/4 beds
- Cable TV
- Hair dryer
- Mini Fridge
- Balcony or terrace
- Safety deposit box
Resort Location Map
Pestana Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera Cayo Guillermo, km 9 1/2, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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