Pestana Cayo Coco
- What's Included
- All Inclusive Features
Thanks for reading my review of the Pestana Cayo Coco, I hope it helps. We travelled as a couple and have been to Cuba many times and we are what I would call easygoing travellers and realistic in our expectations.I found the Pestana to be a good resort. We always were greeted with a smile throughout the resort, service was prompt and efficient. Check in was a breeze, 2 minutes flat, although we were the only two that got off the bus so maybe that had something to do with it. Your experience might be different.Room was fine, we had opted for a Oceanview and I think it makes a difference, we actually had a true king sized bed vs the two beds pushed together, first time ever in all our years going to Cuba. The room was cleaned well and everything worked, lots of water pressure and plenty of hot water. We had a room in building 9 which is next to the Flamenco and enjoyed the music from their night shows, sounded like a rocking place actually.The beach is very nice, probably a highlight of this resort and area for sure. More palapas would be nice, when the resort is at capacity and the weather is nice it can be a struggle to find a beach chair. Its a great beach to walk anytime of the day.The food is the standard Cuban offering, we had no issues finding what we wanted at the buffet, if you can't find something to eat there well maybe you shouldn't be in Cuba. We had no ill effects from the food, hot food seemed hot enough and cold food was cold. The A la Carte's were all good, I enjoyed the Italian the most followed by the Cuban and my least favorite was the Portuguese. Service in these restaurants was very good and the food well presented.The 24 hour snack bar was a great place for a relaxed lunch, burgers and fries with a cold beer, what more could you want.The bars all run very well and the bar staff are very quick,efficient and able to mix any type of drink.Much has been said of the public washroom areas (lobby, pool area, etc) and that they were unclean. I found them to be fine, the guys washrooms anyhow. There are always cleaners stationed close to the entrances of these washrooms so maybe if they had problems in the past management has listened to the reviews.The pool is is way too small for this resort, this became quite obvious when we experienced 3 days of high winds, overcast and cooler temps, all the beach crowd scrambled for the pool. The seating at the pool was already at capacity so it was quite a jammed up area for a bit. Not much you can do about this except hope for nice weather.We travelled with Sunwing and had no issues with them at all.Should anyone have any specific questions I would be more than happy to answer them, just let me know.Thanks for reading!
Me and my frind booked this super resort on line but it's been quite poor experience overall especially regarding food and drink service .The food was junk, poor quality and not well cooked .In 3 days I couldn't drink a single mojito because they didn't have mint . Internet works like the mint ... never show up Understand we are in Cuba but this is a mega resort Shame !!!The rooms are quite big and clean and the staff it's very nice and polite .
We just got back from a two week stay at the Pestana . We have been to Cuba about 8 times and the food at the Pestana has been the best that we have had. We went to all three a la Cartes and all three were amazing . The wi was certainly not good but Anna at the computer room was so so so helpful Thanks Anna for all your help Our maid Gretia was so good and we really enjoyed all the little extras that she did with towels blankets etc. We were in building 11 so we had no noise issues at all The beach was kept so clean and always someone asking if you wanted drinks. I have already recommended this resort to our friends and families We will be returning. Thanks Pestana for a great vacation !!!
I thought the staff were amazing, always friendly and ready to help. Yoan who is at the lobby bar makes the best drinks (especially mojitos) The beach was gorgeous. Not rocky or any seaweed. It is pretty shallow though until you go much further out. The pool was always clean, a bit cold lol, but clean. I've stayed in Cuba two times before the Pestana and never had an issue with the food, but the food here is very bland, and always the same thing (but its to be expected in Cuba) The a la carte restaurants were very good. The snack bar and the grill make delicious lunches (pizza, burgers, fries, poutine) We had to wait a day to get our towels because they kept running out. The room was ok....the shower head won't stay up so you had to hold it and the patio door did not lock (we had two rooms, same thing in both rooms) The resort is not to big so its nice because everything is in a short walking distance. The wifi is very crappy. The little market (Flamingo I think it was called) is really just a two minute walk with the usual souvenirs, it was a cute place. If you are looking to have a good time on a budget I would recommend this hotel. I'd go back if the price was right.
We came here having not had a holiday for a while and in need of a rest! The hotel was fantastic with even better staff! They made us feel so welcome and included! The bar staff were extremely busy but always had a smile and were ready to help. The housekeeping were amazing and you never knew how your room was going to be when you went back with all the beautiful designs.The best part however were the animation team. The were all stars who did everything to help you enjoy your holiday. Asia, paul, victor and Nayarit were amazing around the pool. However a special mention to Mike and Alex as they were probably the best 2 animation team that I have ever had while on holiday!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and dinner daily
- 2 a la carte dinners per week (reservations required)
- Selection of domestic & international drinks
- Daily sports & activity program
- Non-motorized water sports
- Nightly entertainment
- Mini Club
- 508 Rooms
- 2 Swimming pools, including kids pool
- 4 Bars
- 1 buffet and 3 a la carte restaurants
- Beach grill
- Snack bar
- Conference facilities
- Business centre
- WiFi (fee) (in lobby area only)
- Tennis courts (lit)
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Games room
- Table tennis
- Medical service (fee)
- Air conditioned
- 1 king or 2 3/4 beds
- Cable TV
- Hair dryer
- Mini Fridge
- Balcony or terrace
- Safety deposit box
Resort Location Map
Pestana Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Carretera Cayo Guillermo, km 9 1/2, 69400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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