Sol Cayo Coco
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- What's Included
- All Inclusive Features
Location: On the beach, 1 hr to the town of Moron, 15 min from Cayo Coco airport.
just come back had a great holiday our room with sea view was lovely all the staff were great ,food was nice some thing for every one. went to havana for 2 nights had great 50th birthday there loved it
Just arrived back from the hotel sol Cayo coco a party of 32 of us went for a wedding ..... obviously I cannot speak for everyone but this is my option from around 4 of us ......On arrival the hotel staff and rooms seemed fantastic but it wasn't very long before I changed my mind My honest option ROOMS- beds comfy but rooms them self in poor condition although they where cleaned daily the furniture tiles etc are in poor old condition FOOD - the food was edible but poor and repetitive most of the group had a upset tummy throughout the week DRINKS- the drinks where ok not a bad choice to choose from HOTEL - the grounds where kept very well but on a hole the hotel is in poor dated condition POOLS - the pool looks nice and is warm to swim in it looks clean but if your luck closely enough there are tiles missing cracks about and round the edge there are stained tiles from suntan lotions etc in my option lack of cleaning the bottom of the pool was very gritty/sandy Over all as a group we had a fab time but the hotel is in desperate need of a refurbishment and a overhaul of its facility's and ALL INCLUSIVE program I hate to say it but I have stoped in better 2* plus All Inclusive hotels in Spain In my option I wouldn't recommend the hotel unfortunately
I have stayed at this resort over 20 times. Although they are updating some rooms, it still needs some help. The people that work at this resort is what keeps me going back. The buffet really needs some more variety. I was very disappointed with it this visit. Hopefully under the new management they can bring it back to the excellent jewel that it once was many years ago. I met the new manager and I'm sure he will do his best to bring it back up to a higher standard as we expect.
My Husband booked this holiday as are Honeymoon & a special Birthday. He had emailed the hotel to let them know all the details and also to let them know I am disabled we arrived at the hotel and went to check inn. The lady at reception looked on the computer for are reservation and then said I have got a beautiful room for you on the fourth floor when we asked where is the lift we were told no lift just 8 flights of stairs. To which my husband said you must be joking she can't climb all those stairs 3 or 4 times a day no way. So the lady then said she would see if see could find us another room eventually she got us a room so off we went to find the room. Upon arriving at the room we found there was no bath which had stipulated in the booking, Back to reception we go this time the lady who had delta with us the first and second time had left. We explained again all are requirements and she began to search for another room only this time with a bath. She then said the only room they had with a bath was a suite we said that's fine as this is what we had booked in the first place she then said she would have to phone her boss to see if it was ok for her to give us this room. She spoke to him and he said it was OK. So here we go again room 3 entering the room we had to kick the door as it stuck on the floor. Room not good we would only give this 2.5 to 3 stars well below what we normal get. So we unpacked the best we could very little space to put your stuff. We went to get something for tea at the buffet restaurant. I found it very hard to find stuff to eat I also don't like to share my food especially with flies not good. I just got some plain white rice and some beans I was so tired. We went back to the room got ready for bed and to my horror the bed was crawling with little black bugs and ants .my hubby rang the number we had been given which is 700. Nobody answered so I sprayed all the bed pulled the covers back up and waited awhile I then slept on top of the bed cloths and got a towel out of the bathroom to cover me. The next day back to reception to tell them, we will get the whole room fumigated for you.never happened same thing that night too. Next morning back to reception and then to customer service same answer fumegate so again nobody turned up my hubby had had enough by now so had I we just wanted to come home now everything had been ruined no good memories for us just upset discuss & angry. Great honeymoon. This gets worse so if I was you and you are due to go here give it great thought as it total disgusting and great at making BAD Unhappy Memories.please check this hotel out before you goThe Food is repetitive much the same every day and god help anyone if you have to have a special diet as I do I have to get my condition translated by are rep so I could eat but even that went wrong we caught the chef taking the so called fresh food he was ment to do for me so as not to be comtamanated from the main buffet I could not eat for 3 days to to my mouth being covered in blisters.many thanks for that. (NOT) please check before you go to this hotel.
Returned from Sol Cay Coco on 10/10/2016. Second time staying there,last time was in 2010,6 years ago,some of the old staff where still there and remembered us!!!Refurbishment of the rooms was in progress,heard some noise but nothing that disturbed our stay.TBH I think they need the rooms gutting and starting over, and then keep up the maintenance!However in the meantime if there is any problems with the room,speak to customer service who will get it sorted.We changed our room when we arrived and were given the same room we had 6 years previously!!!!All the staff are fantastic,really friendly and helpful.Especially the kids club girls!! XHowever the barman at the Cuban bar was a let down!! If you really don't want to mix cocktails try and get another job!! His heart definitely isn't init!!Lovely hot weather,usual downpours but those were mainly at night! Amazing lightening!!!The food does become repetitive,but if you're not a fussy eater you should be ok.The mosquitos are a problem, there is a man that sprays am and pm.You can ask at Customer services to get your room sprayed too. Repellent just doesn't seem to be effective...but bring loads you never know it may work for you.Oh, bring Pringles ,they are nearly a fiver in the shop.Hot pepper sauce.Tea bagsTravel kettleThe rooms at this hotel are shabby,if you don't mind that you will have a brilliant time.The owners/manager at Sol Cayo Coco should be very proud of the service and effort their staff provide.We will be going back!!!Love it!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr snacks
- 24 hr Domestic & International drinks
- House wine w/lunch and dinner (some surcharges may apply for selected wines)
- Introductory scuba diving lesson in pool
- Day & night tennis
- Daily Activities
- Nightly entertainment
- Disco, drinks included
- 270 rooms in two 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: International, Grill/BBQ, dress code & reservations required (lobster & shrimp not included)
- 24 hr Lobby bar
- Bars including Pool bar and Beach bar
- 2 outdoor pools
- 2 tennis courts (2 night lit)
- Beauty salon
- Souvenir shop
- 24 hr medical service (fee)
- Cyber cafe (fee)
- Two 3/4 beds
- Air conditioning
- Satellite TV
- In-room safe
- Full Bathroom
- 220V (converters required)
- Balcony or patio
- Max occupancy 3 adults or 2 adults & 2 kids
- Oceanview Rooms with ocean view also available
For the Kids - Baby Club ages 4 & under and Mini Club ages 5-12 (hours will vary).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Ciego de Avila, 69410 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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