Sol Cayo Coco
- What's Included
- All Inclusive Features
Location: On the beach, 1 hr to the town of Moron, 15 min from Cayo Coco airport.
This was our second time her and it was just wonderful. Having visited 2 years previously and tried another hotel, we ended up back at the Sol. This place is like a little bit of heaven on earth! The staff make you feel at home and the general ambiance puts everyone in a good mood. We are fortunate enough to be returning November 3rd and can't wait!
This is a my paradise. The staff at the Sol Cayo Coco are simply brilliant. They all work so hard. The Waiters, the bar staff, the cleaners, Gardnerâ€™s and maintenance. The entertainments team are top people. The dances work so hard. The hotel rooms have been refurbished and are good. The grounds immaculate. The pool area clean. The two beaches are both ideal soft white sand. Plenty of sun beds. Shades if required. The food and drink are good. Will definitely be returning to the Sol as soon as I can.
We were transferred here from another hotel which was not very good. Again the same problem as the previous hotel, we were just pointed to the direction of our room and left to drag our own luggage around to find our own room. As with the previous hotel we were shocked to have to pay for the safe in our room, we have not had to do this for years. The main complaint I had with our basic room was the air conditioning was either on or off, there was not temperature control. After 3 days of being promised a move I gave up, but hardly slept at all it was far too hot for me. I thought all of the rooms would be the same but found out after being evacuated that there were actually some rooms with a control. That was another one of the let downs of this hotel no air conditioning in the lobby, again it was far too hot for me, continually wiping sweat from my forehead.The dining room, had air conditioning and closed doors but we had to make sure we sat right by the door and A/C unit to get the best from it. The food was really good for such a small hotel, there was always a good choice for everyone and the staff were very polite and helpful. The beach bar and pool bar were good for lunchtime snacks. Pool staff and gardeners were very friendly and amicable, we enjoyed helping them every morning to clear the crabs overnight. The only drawback of the pools during the day was that the local Cubans that came to visit the public beach, sneaked into the pool area and were given snacks and drinks by the staff even though they should not have done. The entertainment was quite good our first week but changed the second week because it had now gone to out of season time. Waiter service was good in the lobby. I have to say a MASSIVE THANK YOU to all of the staff on our evacuation to Varadero because of Hurricane Irma. We were all given packed lunches at the last minute for the journey, and staff in the dining room also helped us make up our own snacks.I have seen pictures of the damage done to this hotel during the hurricane and hope that it will soon be back to its usual friendly place, hope all of the staff that stayed behind were all OK and that they will soon be able to work normally again to earn some wages.It was mostly an enjoyable stay it was just lack of A/C in my room which I really struggled with. This was our 6th stay in Cuba and I think we have been spoilt by our usual hotel which we stay in in Varadero. Also a massive thank you to our Thomas Cook rep who had to come with us to Varadero even though she had a young daughter in Moron who had to see it through the hurricane without her mother.
Well we may have been evacuated near the end of our two week stay, due to Irma, but we still have lwonderful memories of our first time here!This may not be the best finished off hotel as far as fixtures and fittings go.But that means nothing when you get there as the staff are all extremely special!We have travelled all over the world and never come across a unique place as Sol Cayo Coco.The minute you arrive the staff have this instant moment where they make you feel you must have been ten times before!Nothing is too much trouble, whatever you need they will look after you.The beach is heaven on earth especially the one to the left.LAzaro at the beach bar is great along with Alfredo and the chefs.The team in the restaurant, well, again they were fabulous.I don't really know what it is this hotel has it's really hard to put into words, they make you feel like family!We will be back ASAP, we hope everyone is okay Deborah and Glyn
This was our 3d visit to the sol. It was great to see everybody again even tho our stay was cut short by Irma I'd like to say a Big thanks to Yunier & Yusnan from the beach, Eslie you are a star from the main restaurant you made our meals time special also Julio T thanks too, finally Midael, Saul & Juan from the pool bar you all a so fantastic thanks for making our stay special, now sorry sol the food this year has let you down the pool bar lunch the food was usually burnt, the main restaurant well the bread was inedible chips cold & the meat was always with veg that could never be cooked on a grill. Stop moving the chiefs around leave the ones that are good to do the stations that they are best at, not moving them so you leave a different chief to do a station that they are unable to cook the food correctly, I was told the have a new head chief from the Dominican I suggest you send him back to were he came from, this year he has pulled the food quality down. We will return to see you again to see your fantastic staff as they make our stay fantastic & make us feel like family. I do hope the food improves.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr snacks
- 24 hr Domestic & International drinks
- House wine w/lunch and dinner (some surcharges may apply for selected wines)
- Introductory scuba diving lesson in pool
- Day & night tennis
- Daily Activities
- Nightly entertainment
- Disco, drinks included
- 270 rooms in two 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: International, Grill/BBQ, dress code & reservations required (lobster & shrimp not included)
- 24 hr Lobby bar
- Bars including Pool bar and Beach bar
- 2 outdoor pools
- 2 tennis courts (2 night lit)
- Beauty salon
- Souvenir shop
- 24 hr medical service (fee)
- Cyber cafe (fee)
- Two 3/4 beds
- Air conditioning
- Satellite TV
- In-room safe
- Full Bathroom
- 220V (converters required)
- Balcony or patio
- Max occupancy 3 adults or 2 adults & 2 kids
- Oceanview Rooms with ocean view also available
For the Kids - Baby Club ages 4 & under and Mini Club ages 5-12 (hours will vary).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Ciego de Avila, 69410 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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