Sol Cayo Coco
- What's Included
- All Inclusive Features
Location: On the beach, 1 hr to the town of Moron, 15 min from Cayo Coco airport.
This was our second time at Sol Cayo Coco. We returned because the beach and the staff were amazing. We were not disappointed on this visit. The resort did look a little older than our visit three years ago but it is still very clean and well kept. We had family join us this time and the front desk staff were able to ensure our rooms were side by side. We had three children with us on this visit and they enjoyed the afternoon and evening kids programs a lot. Jumpy is incredible! She remembers all of the kids names and does such a great job at getting them involved. The staff and the beach (one the little bridge) made our trip and amazing one! thank you so much!!
I just returned from Sol Cayo Coco on Thursday January 19, 2017. I was at the resort for a one-week stay. This was my third time to this resort and I will certainly go back!Food: People often complain about the food in Cuba - too bland, not enough American, always the same - I do not agree. The food at Sol Cayo Coco is excellent. There is always a good selection and the buffet is refreshed constantly. I only ate at the buffet restaurant and did not eat at either of the a la carte restaurants, so I cannot comment on the food there - however, people I met on the trip thought the a la carte restaurants were very good. I sat on the patio at the buffet for nearly every meal as I prefer to be outside rather than inside with the air conditioning. Room: I stayed in a third floor room overlooking the pool with a beautiful view of the ocean. I payed for a standard room and did not upgrade, so I was very pleased with the view. The room, although the decor is a bit tired, was clean and tidy. My towels were refreshed daily and I never once had to request amenities like toilet paper, soap, etc...Resort: I like Sol Cayo Coco for several reasons: 1) it is only a 20-30 minute drive to the airport, 2) the resort is small and not overwhelming to get around, 3) you can change money at the front desk, and 4) the staff are exceptional. Two staff members who deserve to be mentioned:Yanitza (wait staff on the patio of the buffet restaurant) is friendly, outgoing and extremely generous - she loves to sing and you will hear her going about her duties singing and dancing - entertaining and altogether lovely.Andy (waiter in the lobby bar lounge) is very kind and quick to grab you a drink when you need one. He made a point to introduce me to other staff members, making my trip more comfortable and enjoyable - I truly felt at home!Entertainment: The entertainment staff are very hard working. I attended several shows, some were mediocre, some were amazing. The stand-out for me was an evening they called "White Night". In addition to the expected dancing there were: amazing vocalists, a talented aerial performer on silks, and a fire artist. The best night I spent in Cuba!
This time we travelled in a group of 8, Family and friends. It was our 11th time at the Sol.What can I say, yes the Hotel does need a facelift. The rooms and equipment do need some TLC. The beach in front of the Hotel did get widened, which was great. The only thing was that we did not use it much, since we had a very strong wind for most of our stay, which did not dampen our spirits. The Hotel was clean, washrooms spotless. the only complaint we had was the timing of our cleaning lady. We requested it done by 2 PM, but that was hit and miss. The food at the buffet was good for Cuban standards. Twice we went to the Don Diego and it was excellent both times. Most of the time the drinks were good. The lobby makes a Spanish Coffee to die for. In the evening Juan Carlos took really good care of us, he is a little sweetheart. Saying that does not mean that the others are not good. Everybody is nice and friendly. It started already in the morning with Yanitza, Meilyn and Mikael. From there to the lobby with Yulia, Blanca,Yulka, Norellies, (Spanish Coffee maker) and all the others too many to name. It's the staff in all the departments that makes us come back over and over. We were really disappointed finding out, that the nightly entertainment program will be changed. They always offered two outstanding shows ( Magic Show and Michael Jackson Show), we were very fortunate to see the last offered Magic Show. We got told that the Melia Group cancelled them. That is in my opinion a major setback, customers really enjoyed these two shows. I truly hope, that this decision will be revoked. The entertainment in the evening in the lobby was so so. Twice a week Victor was singing, he is excellent, but there are also twice a week the sheet music guys.(Crank Organ). Oh God I would reduce their appearances. Let's not forget, that is our opinion and our friends.In any event the final judgement for the Sol is, that we are looking forward to the next visit. If heaven is like that, that's were I want to go.
Stayed at the Sol with my husband from Jan 4 to Jan 18.This was our best visit to Cuba yet. Previously stayed at Playa Cayo Santa Maria, Melia Jardines Del Ray, Cayo Coco,Iberostar Daiquiri, Cayo Guillermo, Blau Plus Costa Verde, Holguin. I write reviews how I like to read them...in depth, with as much useful information as possible....so this is lengthy but very informative.Rooms.... We were in room 1341 for the first few days. The room was very clean and well maintained. Shower had a glass enclosure, mirror closet doors and a distant sea view even though it was a standard room. It was in a very quiet block at the back of the resort by the tennis courts.The only reason we asked to move was for a King bed rather than 2 doubles. Our second room 2121 was on the ground floor facing the mini golf with a partial ocean view ( standard room) in the centre of everything...buffet, pool, beach. Was quite a bit noisier at night at this location mainly from other guests being noisy and banging their room doors.The room had a wall rather than a railing but was still pleasant to sit out and enjoy the view of the Ocean.Had a shower curtain rather than glass enclosure, rain shower head and bidet and toilet in the bathroom with a door. The sink was next to the closet which was next to the bathroom , all in a small hallway to the right as you come into the room. Louvre doors rather than mirror doors on the closet.The safe was located in the closet with an additional charge of 2 CUC per day. Plenty of drawers and hanging space.TV and remote worked well with a couple of English channels one of which had great movies.A desk,mirror and more drawers at the end of the bed where the TV was situated. Beside the bed with amp,e walking room in between was a couch. Lampshades had seen better days but the lights all functioned well so no biggie. Blackout curtains covered the patio door. Patio door locked well.Iron and ironing board in the closet, hairdryer on the wall by the sink. All worked well.Mini fridge in the cupboard under the cabinet under the TV but was not stocked daily. Worked well but was a little noisy. 1.5litre bottle of water was delivered to room everyday.POOLS....All pools were meticulously maintained. Main pool by the pool bar was quite deep and great for swimming . It flowed under a walkway bridge into the volleyball pool. Beside it was a shallow kids pool. Down a few stairs beside the kids pool was the "quiet" pool with a waterfall overflowing from the pools above. Very peaceful, mostly adults. The comfortable blue mesh loungers were around all pools.GYM... Was very basic yet functional. 1 treadmill, 2 upright bikes, universal weight machine and free weights. Stepper was not working. Never got too busy. Cold water( from bottled water) and plastic glasses available in the corner.LOBBY....Large Lobby with lots of comfortable padded wicker couches and chairs.Starting at 8 pm there was entertainment by the resort dancers, male solo singers. Guests of all ages danced to the music and the singing. One night was "White night". Everybody wore something white and the lobby couches and chairs were covered in white. Ultra violet lights enhanced the experience.Fashion show one night but was very poorly lit so was hard to see. Aerial dancers performed another night.ENTERTAINMENT......Always a show at 9.30pm in the outside Theatre. Various dancing by the resort dancers, Magician, and a Rock Band that were excellent.Bingo in the Pool bar everyday at 4 pm ish. A 26oz bottle of Rum for the winner. If you yell Bingo and have made a mistake...you have to jump in the Pool.....all in fun.Throughout the day there were various activities for young and old put on by the Entertainment team. Salsa and other dance lessons, morning fitness, Aquafina, soccer and Bowling games to name a few All beside the main pool.OTHER ENTERTAINMENT......Disco...open at 11 pm to ?Outdoor bowling pad, darts, BB gun shooting targets( by the Beach Grill Restaurant, Mini golf( balls and clubs provided)...all at no charge.TENNIS......Court surface is not in the best shape but works, net is fine. Bring own racquets and balls.Basketball rim( no net) no ball.Beside the towel exchange hut there was a pool table, ping pong table and floor size chess.Down by the main beach there is a beach volleyball court.In the lobby there is a video games room totally enclosed so is not a disturbance to guests in the lobby.Pedal boats and Catamarans...1hr per day per guest, weather permitting...main beach...no chargeBicycles can be rented for 2 CUC for 2 hours from the Melia Cayo Coco next door.ROCARENA is located right beside the resort .....rope course for all ages. See my pics for prices and opening times.SHOPPING....Small store in the lobby which stocks snacks, liquor,beach clothing etc...expensive.Some other souvenir stands beside quiet pool and vendors set up outside the Buffet a few days a week...souvenirs, clothing etc...more reasonable.BARS...Poolbar....Always busy, friendly staff that will go out of their way to make a drink your way with whatever liquor and mix combo you desire. Coffee and cappuccinos also available.Food can be ordered here also, burgers,pizza, sandwiches, fries. They only ran out of ketchup 1 day out of 14 when we were there. Birds can be annoying when eating there but par for the course is an outdoor eating area.LOBBY BAR... Open 24 hours...Served great cappuccinos, other coffee and tea and Spanish coffees.Mixed drinks, beer on tap here also. Staff here very friendly and attentive and make a point to talk and get to know you. Only bar that serves Amaretto. Tables and chairs in front of the bar. Most times there is a server taking drink orders throughout the lobby all day and more at night.TIKKI BAR....located in the lobby...open from 5.30 pm to 10 pm. Served local Cuban cocktails....see my pics for list of cocktails.MAIN BEACH BAR...All mixed drinks and beer on tap.LAGUNA BEACH( secluded beach) BAR.....open from 11am to 4 pm....weather permitting...limited cocktails and beer on tap. Plays Cuban music....not too loud.THEATRE BAR...open during performances only....limited selection of cocktails.SMOOTHIE BAR....on main beach....open 10 am to 4 pm daily...weather permitting. Great fresh fruit and yogurt smoothies.DISCO BAR....11 pm to ??? Beer and mixed drinksRESTAURANTSBUFFET....Breakfast...7.30 to 10am.......Lunch.....12.30 to 3 pm....Dinner....6.30 to 9.30 pm Outdoor eating area is meshed off to prevent birds....great ideaBREAKFAST....2 Omelette stations, will also make fried eggs and recook bacon until it's crispy if you ask..great guys.Smoothie station...fresh fruit and yogurt smoothiesCereal with milk, liquid and solid yogurt.Pancake/french toast station....excellent...maple,strawberry,caramel syrup and melted chocolate.Cheeses, cold meats, celery, tomatoes, cucumbers etcScrambled eggs, boiled eggs,variety of sausages , baked beans poached eggs, hash browns and churros....these are amazing when warm.2 toaster stations .....sliced bread and buns, Cuban jams and Marmelade in jars,mini individual pots of Apricot and Cherry jam were available occasionally .A variety of pastries and donuts.4 different flavours old fresh juice..Orange, Mango, Papaya, Guava.Coffee and tea and cappuccinos if requestedIf you pick the same section to eat everyday the servers get to know you and have your favourite coffee or tea ready for you by the time you sit down with your food.LUNCH.....Fresh meat and fish cooked to order( beef...very good for Cuba), chicken, pork.Cold salad...tomatoes, cucumbers,celery,lettuce,white and red shredded cabbage.Variety of hot( warm) dishes in the warming trays.....Broccoli, cauliflower, potato wedges, corn, carrots,meat dishes.MADE TO ORDER PASTA STATION...3 sauces, tomato, tomato with meat and white, different noodles. Fresh grated Parmesan cheese.Sliced fresh fruits,ice cream,jello,rice pudding and cakes and pastries.DINNER......same as lunch with different items added each nightSTIR FRY STATION...fresh vegetables with strips,shredded cabbage,rice all stir Friday with a variety of sauces.Occasionally a Banana crepe flambé station for dessertDON DIEGO a la carte.Alternates between Cuban and International food every other night.Excellent food, shrimp, steak, lamb. Service was excellent with a nice ambiance....pianist.2 sittings 7 and 9BEACH GRILL a la carte......serves Cuban fare......Food not very good here.6.30 to 9SNACK BAR ...on main beach with covered seating area...nice alternative to buffet for lunch...serves pizza, burgers, fried calamari.After 10pm in lobby ham and cheese paninis made to order are available.MISC INFO..As a guest of the Sol you are entitled to experience their sister hotels for the day...Sol Cayo Guillermo and Tryp Cayo Coco....must get a signed slip from front desk of your hotel. You can enjoy all the facilities and eat and drink from 9 am to 5 pm. Transportation is your responsibility.Tryp can be accessed but walking along the beach or road or by mini train or hop on hop off bus. Mini train is three CUC each way and hop on hop off bus is five CUC per day. Sol Guillermo can be accessed by hop on hop off bus only. Schedules for both modes of transport is posted at front steps of lobby.International market..twenty minute walk along road..bank, cafe, cigars and souvenirs.Tipping is very appreciated but we got great service whether we tipped or not. Treating the staff with respect is a given as I witnessed some very rude guests talking to them like servants...deplorable.WIFI..cards are available from front desk for two or less CUC per hour. Once card has been activated must be used within thirty days. Imperative to sign out or your minutes will be lost. Instructions on card.A la carte desk open from ten thirty to five with a few hours break in between. They start booking on Saturday for the following week...located next to lobby bar.CUSTOMER SERVICE...located behind games room off lobby.Any grievances or commendations should be taken here as results will be yielded much faster than going to the front desk.TIPS and TRICKS....bring insulted mugs for drinksBring facecloths...non existentBring large clothes pins to secure towel to lounger on windy days.Mosquito spraySpare towels...just in caseWater bottle will only be replenished if empty...hide the half drunk one or they will not leave more.BEACHES..Main beach is larger , lots of loungers, very little shade.Water sports, smoothie bar ,beach bar and snack bar alllocated here.LAGUNA BEACH.....two sections....one can be accessed by walking past the gym building towards the fence...guard on duty and walk along a bridge over the Lagune...beach bar located here.The other can be accessed by walking to the end of the path beside Theatre....at the end of the path turn to the left, there will be an opening into Sandy beach area with bushes and trees for shade. In the afternoon the tide goes out and there is a huge sandbar left, other than a shallow channel flowing from the Lagune.NEGATIVES.....left these till last as it's human nature to dwell on the negative and cancel out the positive.Beach towels....supply gets depleted very quickly ...sometimes a few days before clean ones are available.King bed was made up with double sheets which left a gap at the bottom where feet were on bare mattress.Kept shower towels for at least three days but new ones not available even then. Took both complaints to Customer service and they were dealt with promptly. Appropriate size sheets and clean shower towels miraculously appeared.Some food in the warming trays in the Buffet are lukewarm at best.Not really a negative but staff operate on Cuban time...not very quickly....a little frustrating at times. Eg..ran out of syrup for pancakes one morning and said they would go back to the kitchen and get more...fifteen minutes and cold pancakes later it appeared. For its three and a half star rating we were very impressed and felt we received excellent value for money. Parts of the resort and rooms could use a facelift but because they were always clean...no biggie.General Manager and other Management were constantly seen around the resort interacting with guests and making sure everything was to their liking.We went with an open mind and with the odd hiccup along the way left with great memories.Happy Travels.
The Best Service RESORT we have been to in the 10 years we have been going to Cuba. Rooms are large and clean. Pool area nice and clean with great fries, pizza and hamburgers. Always serving drinks. Two wonderful beaches to choose from. Buffet was plentiful and fresh. ALL STAFF GIVE YOU SERVICE WITH A SMILE. What MORE DO YOU NEED? Would definitely return!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr snacks
- 24 hr Domestic & International drinks
- House wine w/lunch and dinner (some surcharges may apply for selected wines)
- Introductory scuba diving lesson in pool
- Day & night tennis
- Daily Activities
- Nightly entertainment
- Disco, drinks included
- 270 rooms in two 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: International, Grill/BBQ, dress code & reservations required (lobster & shrimp not included)
- 24 hr Lobby bar
- Bars including Pool bar and Beach bar
- 2 outdoor pools
- 2 tennis courts (2 night lit)
- Beauty salon
- Souvenir shop
- 24 hr medical service (fee)
- Cyber cafe (fee)
- Two 3/4 beds
- Air conditioning
- Satellite TV
- In-room safe
- Full Bathroom
- 220V (converters required)
- Balcony or patio
- Max occupancy 3 adults or 2 adults & 2 kids
- Oceanview Rooms with ocean view also available
For the Kids - Baby Club ages 4 & under and Mini Club ages 5-12 (hours will vary).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo CocoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines del Rey Ciego de Avila, 69410 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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