Sol Cayo Guillermo
- What's Included
- All Inclusive Features
Location: On the beach, 90 minutes from Moron, 30 minutes from the airport.
First time in Cuba and we all had mixed reviews, I would say this isn't really a resort for children maybe better for older people and couples who want a quiet holiday,, the hotel is all there is other than the beautiful white sandy beach which was amazing..staff make this resort they honestly do,, they go the extra mile to make sure your looked after,, yary in the children's club house was amazing and a great asset to this hotel she is great and so friendly,, Lupe in customer service again brilliant,, our maid was lovely and well worth tipping,, it's not policy to tip but the staff work so hard for a small wage so I probably spent more on tips as there really wasn't any where to spend ur money,, drinks were not short and the Spanish coffee is a must,, nelideo catered for all our needs and is a fantastic helpful guy,, so many staff to mention eicel our waiter top guy,,Alexander amazing person who also smiled every day,, also johnny who does the gym anything u need as in gifts etc this guy is the man,, there was a few down sides to this hotel which I'm not going into,, the food was very poor cold food in the server raw chicken I could go on but it's Cuba and if ur a fussy eater or don't like cold food or food cooked on a hot plate then this isn't the place to go,, I met some amazing people from all over the world to which made our stay a little easier,, we shared bottles of water and loo roll down to packets of crisps cause we ended up not eating in the restaurant and going to the Melia as the food was far better,, I would visit again but things would have to improve in many ways,, we had 4 days of storms our room was flooded twice,, insect plugs do not work we had flys and ants in our room constantly,,there are two shops in the resort where you can buy alcohol and cigarettes. There wasn't any crisps etc shelves were bare though there's shops along the next hotel the Melia where u can buy more items,, the beach is out standing plenty of beds and life guards, the animation team work hard to put on the night shows, day time is pretty boring with hardly anything to do other than sunbathe,, I really hope the hotel gets a grip of the food situation as replays to reviews that are put on here is that the food is better but when we went it wasn't most nights we went to bed Hungary,, the breakfast best option omelettes and pasta station but after a week u get fed up with eating the same repetitive food, what was left over for dinner was served cold for lunch, Brussels carrots etc,, cayo coco beautiful place just the hotel is slightly lacking in the food department and the past 8 months of reviews there's always an explanation that it's a new chef or it's been sorted clearly it's not
This was my second trip to this hotel and my 10th trip to Cuba. Travelled late January/early February.If you are looking for a pretty quiet hotel with a wide beach this is the place to go. The front counter staff were very funny and happily took care of our wants and needs. We were fortunate that the hotel was not full, so there was no waiting for anything - we could always get a lounger at the pool or on the beach at any time. Customer Service staff were also lovely .. a big thanks to Klaudya and Lupe (?)!The food is typically Cuban; please don't go to Cuba expecting 5* food! They do well with what they have. Fresh bread, butter, cheese, fruits and vegetables, eggs, meat and fish. This is clean eating - no processed or packaged food here. Bring your own snack foods if you must (chips etc) as there are limited quantities here. Some of the servers were amazing (Ana and Beatrix), some were ok. Bar staff were also accommodating.The snack bar on the side of the main bar is a must ... the young man who cooks during the day (until 3pm) is the best: amazing pizzas and hamburgers and a great attitude!My friend and I only took one trip called the Buena Vista Social club (for 30 pesos - it was well worth it). There were a couple of the original old-timers from the Buena Vista Social Club and also the Sierra Maestra Orchestra. This was a musical review with typical Cuban music and a couple of dancers/actors ... delightful and well worth the money.No, there is no shopping or other restaurants within walking distance, but you could try out a couple of other hotels on a day pass if you like in Cayo Coco. Ask at the Customer Service about this if you are interested.There is a bus you could take for 5 CUC to Playa Pilar (and I recall that Playa Pilar is truly lovely), but I didn't bother.The evening shows with live music were the best; one night was a rock band, another typical Cuban music, another with an opera singer. I would have appreciated if housekeeping cleaned my bathroom sink daily, but towels were replaced as requested and bed sheets also changed on request. The bed was older but sufficiently comfortable. The shower was nice with lots of hot water!I wanted relaxation, swimming, some good rum and a bit of entertainment - I was provided with everything I came for.
We love going to this property. The staff make it!!! Yes, it is a smaller property which we like. With it being smaller you get to know other travellers while there...instead of the larger hotels where there are 1000-2000 guests and you seem to be just a number. We found on this trip that many from the larger hotels came and spent more than one day at this resort. They told us that they could find chairs on the beach and around the pool area and they loved the beach. We took the hop on, hop off bus and went to Cayo Coco for the day. When walking the beach and swimming there we saw lots of jellyfish. At Cayo Guillermo there were none. The beach is long...awesome for walks. They have also increased the width of the beach...which was kind of sad as there is no longer any sand islands when the tide goes out. This hotel seems to be always freshening up some part of it. They have their new beach restaurant. I recommend having lunch there (love the pizza). Also try and book the specialty restaurants. Totally worth it. Remember it is Cuba. You won't be able to get an amazing steak...but trust me you will not starve. We had an awesome 10 days this time. We are looking forward to going back next year.
My husband and I were at Sol Cayo Guillermo from 1 Feb to 15 Feb . It was our 19th time in Cuba and our first to Sol Cayo Guillermo. From the moment we arrived at the resort we felt welcomed and immediately started relaxing. The ocean is visible from the lobby which is so pleasant to see partway through a Canadian winter. Our room was ready at 4:00 which is the advertised check-in time. We were pleasantly surprised with our room 122 which was an ocean view room. It was clean, with fresh towels and a bottle of water waiting. We had no problem getting beach towels during our stay. There was a few problems with our key swipe card but it was fixed cheerfully.The food was some of the best that we have had in our many trips to Cuba. First the buffet-In the morning was fresh cooked omlettes. There was always a choice of food stations for lunch or dinner where you could get fresh cooked chicken fish beef or pork. The buffet food had a varied selection and was usually warm.There is also a new restaurant on the beach at lunchtime where you can sit inside and have fresh fish, hamburgers, pork served to you. We also had lunch once at the beach bbq. Hamburgers, ribs, fresh fish all cooked to order. There is also a snack bar near the pool bar which prepares hamburgers and sandwiches to order.The staff at the lobby and pool bars were friendly. There is a good variety. They do not have cava by the glass so if you want to have some you need to buy a bottle for 15 cucs.We took the tourist bus one day to the market. It took about 30 minutes and is 5 cucs for the day.It is a typical Cuban market. From the market we took a cab to Lenny's Lobster shack for a lobster, fish, shrimp lunch (15 cucs). It was very tasty. The same cab driver picked us up and took us to Tryp Cayo Coco where we waited for the tourist bus for our return trip to Sol. It was fun but it made for a long day500 metres down the beach from Sol is Macumba restaurant where you can also buy a lobster lunch or dinner for 15 cucs. The food there is excellent and my husband and I went twice with people we met at the resort.Another day we took the tourist bus to Pilar beach. It is a beautiful beach. The water was glorious. The restaurant also serves lobster (30 cucs which one couple in our party shared). I had fresh fish which was so tasty.As I mentioned that staff at Sol Cayo Guillermo are friendly. We had fresh coconuts with a straw waiting outside our room in the morning or fresh flowers. There are rumours that the resort will be closing for renovations next year. Some people thought that the resort might only close partially.I would love to go back again to Sol Cayo Guillermo
Ok, So my friend wanted a fast and easy trip. Naturally, we ended up in Cayo Guillermo, Cuba. Which is a cool little island off the other island of Cayo Coco. Guillermo was lovely. It was small, and there is NOTHING but resorts around, but you're not far from Cayo Coco and that main land (still, you are at your resorts mercy). So onto that: S.C.G was a small resort. This doesn't mean charming. Our check-in was fine. Our 1st room was fine, we had paid for an oceanview up-grade, but because of the design, only a few rooms COULD have a TRUE ocean view. So we got trees and the occasional hit of the blue waters. It was a little run down but clean-ish (as the whole resort was).We stayed in 904 at first, I'm saying this because we realized it was very easy to break into our room (future travellers beware), as our door and lock were broken. So essentially we could turn the door knob in a couple times --which you had to to open the door-- and without a key, the door would open. We took a video, showed the staff, and they "fixed" it...not really, it still was broken and now the key reader was too. So we asked for a different room, which they gave us, and had the right attitude about it, So I guess points there. But our new room had a black fly infestation, so I was eaten alive every night. The food was average cuban...so edible, but poor selection, and no variety. The exception was Bananas Foster they had every other night...that was excellent.The 'entertainment' was just to be avoided. They had some kid stuff during the day which they blasted over the loud speakers, which was unnecessary because only like, 5 of them participated. Also beware this is a very kid friendly resort, if that's your jam, they had a inflatable rock wall and entertainment. If thats not, you will probably be annoyed. The pool table was in sorry shape, the hot tub was waterless, the steam room hadn't been turned on in years, the massage area was very uncomfortable (take your top off with a 5 year old watch you type of unconfortable), and that was pretty much all the resort provided.The resort store/giftshop was awful. No medication, literally 6 snacks to choose from if you wanted to get away from the resort food, no cards, just sunscreen and trinkets...and of course it was all terribly over priced. The beach was great for people who haven't wondered a lot of Cuba...acceptable if you have but I've seen better. Note: This area is known for KITE SURFING, which means it is windy. Now it wasn't really a problem, the warm sea breeze was often nice. But it wasn't something we thought of, so just beware of that too. This resort is only a 10 minute bus ride (bus comes to resort, and is 5 cuc's return) from Playa Pillar. Now there is a beach. We went twice in 6 days, because it was that much nicer--even with the crowds and pay-per-lay loungers. Get an ice cold coconut. All in all Guillermo was worth it. This resort wasn't. You can probably find a better resort at better price point.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining once/week
- BBQ beach grill 12:30pm-4pm
- 24 hr snacks
- 24 hr Domestic & International drinks
- Water polo
- Introductory scuba diving lesson in the pool
- Use of fitness center
- Pool games
- Dance & Spanish lessons
- Daily activities
- Nightly entertainment
- Disco (11pm-2am)
- 264 rooms in 2-storey villas spread throughout the property
- Restaurants including 2 a la carte restaurants: International & Cuban, dress code & reservations required
- BBQ beach grill
- Snack bar
- Large meandering pool w/children's area
- Tennis courts
- Fitness centre
- Steam/Turkish bath
- Laundry service (fee)
- 24 hr medical service (fee)
- Car rental
- Two 3/4 beds
- Satellite TV
- In-room safe
- Bathroom with shower
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo GuillermoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines Del Rey Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.