Sol Cayo Guillermo
- What's Included
- All Inclusive Features
Location: On the beach, 90 minutes from Moron, 30 minutes from the airport.
This is my third trip to Cuba and I have to say this was the best yet! From start to finish everything was great. We had no complaints as far as food. There was plenty of options for everyone. A'la cart restaurants were great. Our rooms were clean, lots of water, and close to everything. To the gentleman that worked the grounds, thank you for the flowers on our doors every morning. Hats off to the Activity, Entertainment staff!! Special thank you to Yuby, Mary, Riki, Tuti and Mikil. Rudy and his entertainment staff put in very long hours to provide a great experience. You will not be disappointed!! :) I can not say enough about this resort and the staff. The beach is fabulous, and plenty to do if you so choose to. Would definitely return to this resort again. Fantastic Job Sol Cayo Guillermo!!! Can't wait to see all of you again...we miss you already!
Our first time to this property (3 previous to Cayo Coco/Guillermo).Yup... there's a lot to be updated here, but no show stoppers.The only "disappointment" was that our safe didn't work, and when we reported it, were told the likelihood of it being fixed was slim... so he gave us our money back.A bit of an inconvenience, but as we've never had security issues in the past in Cuba (13 trips for me, 16 for my wife), we didn't worry about it... no problem.Lots of options at the buffet, a la cartes were very good. Again, typical for Cuba. Once again I managed to gain weight!The Cuban people are always amazing and so friendly... which is really what keeps us coming back.(Remember to "look after" the gardeners and other cleaning staff that don't get to see the gifts and tips the front line workers do)Bottom line... if this fits your budget and you have your expectations in line, you won't be disappointed.Relax and enjoy a beautiful property!
We wanted a relaxing beach vacation, and booked the Sol because I have always found it to be reliable for that.We did request a room change because of my husband's knee problems and the room was a good walk from the lobby area. Upon talking to the lovely young lady who handles the public relations, we ( along with my sister in law and hubby) were given new rooms first thing in the morning. She checked back with us to make sure everything was ok. We really appreciated her excellent customer service.I was glad to see some familiar faces amongst staff, though it has been four years since my last visit. Everyone was welcoming and friendly. Loved the new beach restaurant.We found the food selection was excellent and good quality. The beach was amazing and it was easy to find a spot, ,well maintained.. I would recommend this hotel to anyone looking for a low key, relaxing spot to vacation.
Went with a group of 6 family members of various ages (14 - 73) and all of us had a great time at this hotel. We have been to Cuba (as well as many other sunny destinations) more times than one can count and have to say we loved it and would easily return here again. The staff at this hotel really are the absolute best and deserve a ton of credit. They could not be more accommodating and friendly despite the tireless hours they put in each day.Check in was quick and very friendly which is a nice welcome at any hotel.Yes, the physical property is showing some wear and tear but all of our three rooms (in the 710 area) were spotlessly clean, for the most part everything worked and we had great views and property location. Water pressure was great and no lack of hot water. Our rooms were cleaned well and daily by super nice hard working ladies. Mini fridges worked great in all of our rooms. Public restroom areas, pool and restaurants were all nice and clean as well. No bug problems at all in any of our rooms. Food selections were absolutely fine, quality no concern and both a'la carte restaurants were good. We felt selection and quality was quite good overall and had no complaints throughout our visit. We had with us one super picky teen and even he enjoyed the food. The buffet restaurant has a nice variety of food stations including a really good pasta station (made to order) .The coffee is amazing at this hotel. There is no coffee in the rooms but it is always readily available at the bar when you want it. There is never an issue with chairs at the pool or the beach and both full sun and shady areas are available depending on your preference.Beach is simply stunning. It was a little windy throughout our week and we saw only some rain one evening overnight.There is a couple of small gift shops on site for souvenirs, cigars, chips, and other basics. Back to the staff. The bartenders and servers were all super accommodating and efficient. The entertainment team at this hotel are amazing...hats off to Rudy...you and your team deserve 10 stars. Sincere thanks to you Rudy, to our very special Lachy and to Yuby, Mary, Tuti and Maikel for such a memorable holiday and birthday celebration that will never be forgotten. The gentlemen that works on the landscaping is a super wonderful man who assisted us with coconuts in the morning and was always leaving flowers for the ladies around the property. The shows at the hotel are super entertaining and really well done and the staff have plenty of activities for guests of all ages to enjoy. The hotel put on a Cuban theme day by the pool with great Cuban food, music and activities.Horseback riding is available through the hotel and is well worth the 10.00 CUC per hour.No bus ride required, just a few minute walk from the hotel and you are on your way:)We were blessed to have met so many great people here, other guests and staff as well and if I had one complaint it is that our vacation was way too short here, one week was not enough. We are sincerely looking forward to returning to this hotel again and would recommend it to anyone who is looking for a safe property, a great team, beautiful views and great vacation.Bottom line is if you are looking for luxury accommodation and amenities you may not be happy with your choice anywhere in Cuba but for us we had everything we needed. Our expectations were exceeded and the memories we take from this hotel cannot be beat. Great job Sol Cayo Guillermo and hello to all of the people we met, we truly miss you already.
I never write reviwes hwre but this is a must!!! This resort needs to be a 2 star!! Just returned April 16th and I will never go here again! Travelled with my husband and my child met up with another family with 3 kids.. good stuff I would say is that the beach is beautiful!! The food is okey I mean I don't except it to be amazing food for Cuba.. but definitely they need a bit more choices! Lots and lots of big bugs in the room as u can see i had to put tape around the main door and bathroom window.i posted 2 pic!! . make sure u don't open and use the other toilet beside the regular toilet. 3 Huge cockroaches came out and my husband had to use hot water to kill them+ I couldn't sleep 5 days. So you get bounced back and forth between one bar to another for reg bottled water. And their tap water is not good and not recommended to drink.Towels in the room smelled so bad. And it took 3 days for my room to be cleaned.. beach towels were never available. So BRING EXTRA TOWLES from home... No extra drinks pop or beer in the fridge most of 4 star hotels have that.. here nothing. Their A.C. is way to laud and they need to fix that asap if they want ppl to return! .. pool area is nice and clean yes the kids pool.needs to be cleaned more often!!Entertainment team is good!! Too bad it was windy this April so very hard to stay at the beach but nothing we can control.. So if management reads this please do something about this because u will.only get those clients who drunk all day and make problems at ur hotel and who don't care about anything.. but for families with kids don't go here! Go to memories flamenco or iberostar tainos in varadero I've been 4 times!! Cheers. Tanya! Toronto,Canada
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining once/week
- BBQ beach grill 12:30pm-4pm
- 24 hr snacks
- 24 hr Domestic & International drinks
- Water polo
- Introductory scuba diving lesson in the pool
- Use of fitness center
- Pool games
- Dance & Spanish lessons
- Daily activities
- Nightly entertainment
- Disco (11pm-2am)
- 264 rooms in 2-storey villas spread throughout the property
- Restaurants including 2 a la carte restaurants: International & Cuban, dress code & reservations required
- BBQ beach grill
- Snack bar
- Large meandering pool w/children's area
- Tennis courts
- Fitness centre
- Steam/Turkish bath
- Laundry service (fee)
- 24 hr medical service (fee)
- Car rental
- Two 3/4 beds
- Satellite TV
- In-room safe
- Bathroom with shower
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo GuillermoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines Del Rey Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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