Sol Cayo Guillermo
- What's Included
- All Inclusive Features
Location: On the beach, 90 minutes from Moron, 30 minutes from the airport.
Personally for me, I really didn't enjoy the hotel whatsoever. I found it grubby and over crowded. The room felt dirty, and I never felt comfortable in there. What miffed me the most was the sports & activities. It didn't matter what we went to do, it was always closed. What I will say though is it's on an incredible beach, with crystal clear water. The food was alright. pleasant enough, got a bit repetitive but that's me being a fussy git. Cuba is a fantastic, wonderful country with so much to see and do. I cannot stress enough get out of the hotel and explore. I'd be back in a heart beat just not to this hotel.
1) The water is too blue2) The sand is too white3) The beach is too long4) The sun is too warm5) The drinks are too cold6) The staff are too helpful, friendly and beautifulObviously, we did not find too much to complain about :) This is the beach I have been looking for my whole life! We had a few hiccups with our room which were politely rectified, but I would definitely upgrade to guaranteed oceanfront next time. FOOD: Good, never went hungry, lots of fresh fruit and grilled or sautéed veg. A la cartes were very good, especially Yuri's cheffing at the beach restaurant~excellent mushroom soup and shrimp! The charcoal beach grill food was very tasty. We really missed the churro stand- sadly it was closed.ROOM: Sufficient on all fronts except the beds. My frame was literally broken in half, but I'm sure if I had said anything they would've brought me a new one. Shower was good, towels were big and there was lots of hot water, shampoo and soap. Patio door was temperamental, but worked and was safe.RESORT AND GROUNDS: Tired, but fine. We heard there is a big renovation coming so it makes sense that they would not expend energy or expense here, just maintenance.Could use a bit more lighting but I brought a flashlight and was fine. Still, Yosely was there with flowers and coconuts and a beautiful smile, along with a few other gardeners- a very nice touch.BEACH: WOW!!! Beautiful!!! So much sand and sea, no sea grass, great snorkelling ($20 CUC) we went with Ozzie on his brand new Hobiecat. Best little lobster shack up the beach with Sergio and Alain ($15 for 3 lobster tails and a huge dinner) not part of the resort but worth it for a little change of scenery AND the best mojitos ever!!!ENTERTAINMENT: Fun to watch- we didn't participate too much, but always felt welcome to. They looked after all ages and it was a treat to watch.STAFF: TOP NOTCH!!! We felt so good with the SCG staff, they truly treated us like family, and all others were treated the same. Plenty of smiles, small talk, interest, and laughs. We felt very safe and cared for, and were able to have a carefree vacation because of it.All in all we enjoyed ourselves very much and would definitely return again. Thank you all so much, Sol Cayo Guillermo!!!
We just came back from Sol Cayo Guillermo (March 12-19, 2017). This was our second visit to this resort; we previously visited this resort in March 2016.We booked an Ocean view room this year, and were very happy with the room and the location, we had 2 beds + an extra cot was in our room. The room was very conveniently located close to the main lobby and less than a 2 minute walk to the beach. I believe that this was one of the renovated rooms as it had a new remote controlled AC unit and flat screen TV.I have no complaints with the customer service at this resort, if you do have any issues, the customer service department will do their best to address any issues that you have. Check-in was quick; we were able to make our a-la-carte reservations the afternoon after we arrived with no issues.We ate at both a-la-carte restaurants, and both were very good, great service and excellent food. We also enjoyed our meals at the buffet. Breakfast omelettes made by Alex are simply amazing.We were happy to see Yoni at the lobby bar, he greeted us as soon as we arrived. Yoni’s service and personality are simply amazing. We usually go for a drink before dinner in the lobby and he is great with our kids. It was also really nice to see Carlos at the beach bar and Anita at the snack/theater bar, also very nice to see them again.We also saw some other returning guests that were there last year, when we visited.There appears to be a number of returning guests to this resort. We spoke with one person that we met last March and he was there again in January and back again in March of this year, he has been going to this resort for 6 years.The beach is simply amazing here, there are many shelters at the beach and never had any issue getting a spot at the beach. We also spent some time at the pool. The kids also took part in some of the activities put on by the entertainment staff, and had a great time.I personally think that if you go to this resort with realistic expectations, you will not be disappointed. If you have any issues, speak to the customer service department or your tour representative.We would definitely return again here, we love the beach, we like the size of the resort and the staff is simply amazing (mentioned a few names, but there were many other people that I can’t remember their names).
This was our first time at Sol Cayo Guillermo and we loved it. The resort is right on the ocean and the atmosphere is wonderful. All the staff are great and the resort seems to cater to young families, so there were lots of kids around that really added to the charm.The beach was so beautiful! The pace at the resort was just what we were looking for. The staff were all wonderful and helped me with my Spanish.We recommend it highly and are already considering a return next year!
We were looking for the ideal resort at the best possible price for a March Break escape for a weather-weary Maritime Canadian family group of eight with a 'kids are free' room price deal at a decent place. We found the perfect place at Sol Cayo Guillermo. Having been to Cuba (Cayo Coco) close to a dozen times, I made the decision to return yet again to this beautiful country. Why? It is CHEAP and SAFE, period. We had small kids with us.The rooms were clean with never an issue with the three common issues in Cuba: availability of toilet paper, clean towels and water bottles. This is somewhat of a rarity in Cuba; even in supposed "5 star" Cuban resorts (whatever that means because I've found it means very little), water, tp and/or fresh towels seems to always be an issue. These are all first world problems in any event but I never cease to be amazed at how upset people get....reallllly? Sure some of the mechanicals were a bit "broken" like our leaky sink and it was a bit sewage stinky in some spots, but that's common in Cuba. The shower (solar power units on the roofs), AC (brand new Westinghouse units that worked perfectly) and toilet worked well and that's really all that matters. How much time do you spend in your room in paradise anyway?? The resort was a tad run down and tired-looking around the edges but supposedly they are completely re-doing it in the near future. Long and short, whoever runs the Sol Cayo Guillermo does a really good job, better than most resorts in Cayo Coco and surrounding area.The food was fine, bland but fine. Hey it's not the chemical-laced stuff you get elsewhere but it's Cuban and healthy. This is likely why they're not obese. I am fine with wonderful stir-fried chicken, pork and Cuban rice with black beans. The pasta bar was excellent, custom-making your sauce while you wait. The omelets were fabulous and if you get there early enough to beat the line-ups, you get fast, hot yummy food. We all enjoyed it and the ice cream was fab for the little ones. The coffee is wonderful and they had fresh fruit and bananaramas made with real bananas! Crystal and Buccanaro beer is really good too! The staff were excellent, helpful and polite. Because it's an older resort, a lot of the staff were older too, not just a bunch of kids, making such a difference. The coffee ladies Anita and the other lady were fabulous as was the guy at the snack bar; the guy with the beautiful eyes making really good ham and cheese sandwiches and custom-made pizzas all day. Carlos and Jose at the Cubanita bar where the Brits hang out were just the best!!!! Your drink never sits empty with those guys. What a great place to sit, drink and laugh and compare cultures right beside the beach. The entertainment, including kids' show, were wonderful.The kiddie club lady, Vary I think her name was, was just the BEST. My granddaughters loved her and couldn't wait to hang out with her. They had the time of their lives playing with other kids running free and safe all day. They did mini cooking and serving water to people and a fashion show and all sorts of fun activities giving their parents a complete break by the pool. This is a great place for young kids.The beaches down at the Cayo Guillermo end are amazing, simply amazing, pretty much perfect. In fact all of the beaches on this north coast of Cuba are pretty perfect! Plenty of free snorkeling off the pier right near our resort with no shortage of awesome fish to see and pelicans to eat them or wait until you catch one whereupon they run up to you like dogs with their beaks open. Hilarious. Watch the fire coral, I got a dose of it being stupid on the reef. I'm still in bumps on my legs. Even the barracudas are cute and friendly! :) We saw dolphins on the catamaran trip and expensive as it was, it was so worth it. Tarzan and Didi, the two crewmen were very professional!Long and short this is the best stay I have had in my many years visiting Cuba. The entire family, all my children and grandchildren thoroughly enjoyed themselves. You are only a half hour or so from the airport and there is a 5 c.u.c. good for the whole day bus that takes you up and down the strip every hour. If you like partying and people and lots of shopping and markets and city life, this area may not be for you but if you like gorgeous clean beaches, diving, peace and quiet in the sun, and great resorts only a few hours from home, this is the place.Well done again, Cayo Coco/Guillermo! I will be back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining once/week
- BBQ beach grill 12:30pm-4pm
- 24 hr snacks
- 24 hr Domestic & International drinks
- Water polo
- Introductory scuba diving lesson in the pool
- Use of fitness center
- Pool games
- Dance & Spanish lessons
- Daily activities
- Nightly entertainment
- Disco (11pm-2am)
- 264 rooms in 2-storey villas spread throughout the property
- Restaurants including 2 a la carte restaurants: International & Cuban, dress code & reservations required
- BBQ beach grill
- Snack bar
- Large meandering pool w/children's area
- Tennis courts
- Fitness centre
- Steam/Turkish bath
- Laundry service (fee)
- 24 hr medical service (fee)
- Car rental
- Two 3/4 beds
- Satellite TV
- In-room safe
- Bathroom with shower
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo GuillermoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines Del Rey Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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