Sol Cayo Guillermo
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- What's Included
- All Inclusive Features
Location: On the beach, 90 minutes from Moron, 30 minutes from the airport.
The hotel itself's is falling apart we had wall plugs hanging out of the walls, we were unable to use any draws as they had all fallen apart. Also the curtain rail was hanging of the wall. My parter had to fix this himself. the food was awful and cold both myself and my partner were unwell due to the poor food quality.. one morning there was cauliflower for breakfast!!Our sea view room (we paid extra for) turnt into a construction site for our last week and we were unable to use the beach due to this.. we were advised before that work was being complete on the beach however we were reassured that this would not effect our holiday.. the work also continued 24/7 meaning for 2 nights they were working opposite our room meaning we were unable to sleep due to the noise. they kept running out of drinks. I can understand drinks that are not your normal type..however running out of vodka,beer,milk and orange juice is not right. A few of the staff were lovely however the majority of the staff were rude and not helpfull.. The beach is lovely however now it is being widened which in my opinion is going to ruin it as the beach was beautiful and natural before hand not man made like it will be now.. Me and my partner both left feeling disappointed as we had looked forward to this holiday since February and were very disappointed.. the pictures that we were shown on booking are nothing like you see in real life..We would like to return to Cuba in a few years but will not be returning to this hotel unfortunately.
This hotel is not 4 star, we have just spent 2 wks here and it was awful. The room was very tired, the furniture was all broken, the curtains did,nt fit the windows and was hanging by a thread at one end. The food was the same everyday and very cold. Fish and meat was swimming in a tray of blood in a very warm restuarant, not very good. It did,nt help that we had to be evacuated from the hotel because of the hurricane and the staff had a party while we were gone by raiding everybody's fridge of alcohol. Came back to bottles and cans strewn everywhere. We had a disappearing rep who was nowhere to be seen . Mosquitoes are rife. You get bitten to death even covering yourself with spray. Nothing seemed to touch them. It could be that the hotel is surrounded by mangrove swamps. I would not recommend this hotel tell to anyone!
Visited here on October 2-16th will not be returning to this Hotel !!! Staff really nice such a shame ... We were there when Hurricane Matthew was about so had to move hotels can't blame anyone for this.... They returned us to sol Cayo Guillermo way to early why??? We have no idea had to wait 7 hours for our room and thought we would take a look in our room!!! Lovely beds NOT u don't see them when there all made up do you well I wouldn't let a tramp sleep on them bloody disgustingThe Bars need stocking up when there is never any Tonic to go with the Gin we had to have Lemon slush puppy!!😡no mint only in the beach bar Asked to leave the beach as they wanted to work on it so no sun shelters no kayaks no peddleos and so many sand flys the bites are awful due to them working on the beachNo jacuzzi as said in the brochure No Disco looks like it's been closed for years as we left they just build a new bridge to it Every guest was in up roar for the 2 weeks we were there and they all had good reason food was rubbish all flies over it as not covered The al la Carte restaurant was the only decent place to eat and that was once a weekThe beach restaurant was only open Once whilst we were there !!!! A shame as was really nice ... In my opinion this hotel should have been closed whilst the work was undertaken its very old and tatty looking all around We feel we were sent here on false-pretences as it's certainly nothing like the web site or brochure
This was our 1st time at scg.We chose this for our honeymoon and we could not ask for better service.The staff the amazing. The beach is the best I have ever been to. We visited pilar beach and the beach to the rear of the hotel is much better.I became ill on a trip and the bar maid saw that my Wife was dining alone one night. While they were talking she found out I had become ill and made me a traditional drink to settle my stomach. Which worked a treat.We have made friends with the staff like yunier a barman/ waiter in the buffet room. He is a credit to the hotel.Anya and Jonny is so good and goes out of there way for you. If you want a relaxing holiday with no one really bothering you. Friendly staff who are more than happy to help with anything.This is the hotel for you.We are returning next year to see a couple get married there who we met this year.Alex and Laura from Haverhill uk
This was our 1st trip to Cuba and hopefully not our last. Please remember Cuba is a poor country and the hotels in Cuba may not be what you are use to in Europe but they work hard to make your visit the best they can.With the food most people should find something that they could enjoy each day. The drink is good wine beer and sprites are very nice yes they run out of things but remember were you are.if you need a Sunday roast Yorkshire best bitter baked beans go to Spain. But if would like to visit a amazing country with some of the nicest people I have met try Cuba ps good mosquito repellent is a must
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining once/week
- BBQ beach grill 12:30pm-4pm
- 24 hr snacks
- 24 hr Domestic & International drinks
- Water polo
- Introductory scuba diving lesson in the pool
- Use of fitness center
- Pool games
- Dance & Spanish lessons
- Daily activities
- Nightly entertainment
- Disco (11pm-2am)
- 264 rooms in 2-storey villas spread throughout the property
- Restaurants including 2 a la carte restaurants: International & Cuban, dress code & reservations required
- BBQ beach grill
- Snack bar
- Large meandering pool w/children's area
- Tennis courts
- Fitness centre
- Steam/Turkish bath
- Laundry service (fee)
- 24 hr medical service (fee)
- Car rental
- Two 3/4 beds
- Satellite TV
- In-room safe
- Bathroom with shower
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo GuillermoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines Del Rey Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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