Sol Cayo Guillermo
- What's Included
- All Inclusive Features
Location: On the beach, 90 minutes from Moron, 30 minutes from the airport.
Stayed for 2 weeks from 18th June. This was our 4th time and it gets better each time. We had a lovely welcome at reception by Guillermo, who allocated us room 521. Our luggage was taken there for us. The room had a lovely view of the beach and was kept clean by Mayzu. (Thank you). She changed our towels everyday and bed linen when necessary. Food good in buffet restaurant. Plenty of choice , with Pancake or egg stations breakfast time. Meat, pasta and fish other times. Thank you to all there. We can't say enough about the Don Guillermo restaurant. Delicious and varied menu. Service excellent by Arnaldo, Alex, and Adianez. Enjoyed the lobby bar for coffee in the morning with Elizabeth ,and Joni or Lesy in the evening for a martini before dinner!The gardeners work hard to keep the grounds looking beautiful. The flowers and coconut for the room are a nice touch.Beach is fantastic and sea water so warm.All staff are very friendly, welcoming and hard working. Thank you to everyone.We are looking forward to returning next year.(Vanda) Pauline & Vivienne
My motivation to book a vacation at this hotel is mainly based on the human dimension of its amazing staff, year after year. Useless to say, I know them all and vice & versa. May I mention this is my 5th stay over the past 4 years!The small beach has widened considerably since last summer and the sand is now gross and full of small broken shells - plastic/fabric shoes are suggested to walk on it.The turquoise waters are still amazing. Lots of palapas and beach chairs on the beach but not enough around the swimming pool. I would like to see more lifeguards on the beach, early morning; however, they arrive at 9:30 due to staff transportation from Moron or Ciego de Avila.Bartending on the beach is not available but should be part of the hotel services.This place is quiet in general but Animation Staff is doing their best to create ambiance. At some occasions in the lobby area, you may hear a guitarist, singer or house band.The general infrastructure is aging and that’s why you may encounter at times shortage of power, water and problems with air-condition units in the rooms and in the restaurants. I found it difficult at times to enjoy my meal and feeling the heat and dampness of the place.Low season with 40% hotel occupancy reduced the operations of the 2 Restaurants à la carte : Don Guillermo and El Ranchon. They worked every other day, and I was totally satisfied with the quality and service offerred.The restaurant-buffet El Eden experienced a few problems with the air-condition units over my 2-week stay, difficult to enjoy a meal when it’s 35 degrees outside and almost the same inside. Cerveza, por favor!Tourists of all ages, mainly families, and lots of repeated-customers. The main nationalities are Canadian, British, Argentinian, and Cuban.Medical Service (doctor and nurse) is available at the hotel 24/7 with an ambulance on the premises. The International clinic is located in Cayo Coco, a 30-minute ride.This hotel is for people who enjoy long walks on the beach, basic needs in terms of hotel comfort and appreciative of the friendly staff. The new General Manager, Sr. Jorge, is very dynamic and customer-oriented … a big asset for all.DianeMontreal, Canada.
This was our 2nd stay at the Sol cayo Guillermo but this time we went to get married with our friends and family and everyone loved it! Yes the hotel paintwork and some of the rooms maybe a little tired but the staff and the atmosphere certainly make up for this! Our wedding day was everything we could have ask for! Klaudya our wedding planner was so attentive, organised and always had a smile on her face we were treated so well we had cava sent to our room, we had done lovely gifts in our room on the wedding night she really made our day extra special! The Beach is absolutely beautiful, the swimming pools are large in size more then enough space to swim and kids to swim. There was plenty of food throughout the day and quite a lot of variety in the main restaurant with plenty of meats available, the new beach restaurant was lovely would recommend. The entertainers are amazing always visible round the pool always happy and talking to the holiday makers, they also put in 100% effort each night during the evening shows, especial Daniel the entertainment manager, and Micheal Jordan, the comedy show was one of our particular highlights along with the pool party! My only Criticisms is there should be some sort of late night disco available as most nights after the entertainment had finished (10:30) apart from two nights during a two week stay! there was nothing else to do apart from go to the lobby bar where there is a lap top playing music and atmosphere was dead! When we stayed in 2012 there was a separate disco near the beach with a dj box, bar, dance floor and toilets or really was brilliant there def needs to be something similar available again! The only other issue was the alcohol, every single day normally before the evening entertainment around 7pm the coconut rum ran out, than normally around 9:00- 10pm the vodka would run out of the main bar and soon after the lobby bar, we do not drink a lot of alcohol especially during the day and so a lot of the time we were unable to drink what we wanted by the time we started I think there is a need to allow for more alcohol as the running out daily was quite annoying. However you could not fault the bar staff most were always smiling and having a laugh All in all we had an amazing wedding / holiday and would definitely return and recommend to anyone wanting stay in beautiful resort with a lot of character and staff with a great attitude!
What can i say,After arriving and sorting out the room we had a fabulous 2 weeks at this Hotel.Everything and everybody from the front desk[especially the lady in customer services Lupe] to the gardeners were a pleasure to meet.Food was ok no probs for us. Drinks were top notch. Pool nice and the beach was fantastic.Can't wait to return next year
Going here is a must lovely place lovely people staff and management great loved my 2 weeks there can't wait till I go back and met so many friends plenty of food I stuffed my face on sea food and lobster it was hot weather full time we were there beautiful white sand blue sea what u see in the pictures is true rooms a bit rustic looking and they are improving it gradually but I like it don't know what people complain about is plastering is smooth in UK in cuba its put on to fix issue but but rooms are getting done in 2018 and they are spending 5 million on it I love it now so what that that money will do to the place anyways u have my vote could have asked for more can't wait to go back as nothing will compete with my time there thankyou staff and friends for lovely holiday
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining once/week
- BBQ beach grill 12:30pm-4pm
- 24 hr snacks
- 24 hr Domestic & International drinks
- Water polo
- Introductory scuba diving lesson in the pool
- Use of fitness center
- Pool games
- Dance & Spanish lessons
- Daily activities
- Nightly entertainment
- Disco (11pm-2am)
- 264 rooms in 2-storey villas spread throughout the property
- Restaurants including 2 a la carte restaurants: International & Cuban, dress code & reservations required
- BBQ beach grill
- Snack bar
- Large meandering pool w/children's area
- Tennis courts
- Fitness centre
- Steam/Turkish bath
- Laundry service (fee)
- 24 hr medical service (fee)
- Car rental
- Two 3/4 beds
- Satellite TV
- In-room safe
- Bathroom with shower
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo GuillermoCayo Coco,Cuba
- Hotel Contacts
- Extra Info
Jardines Del Rey Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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