Ole Villa Marinera
- What's Included
- All Inclusive Features
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
Red Tag sold us this vacation that is rated at 4 star. This hotel if to be sold to a person should only be listed as a camp ground. Rooms are disgusting, washrooms are filthy, mould on shower heads and tubs if you were lucky to get a shower, no air conditioning, toilets filling with feces in rooms and in lobby. no running water on the resort means no washing hands after taking a dump which leads to sharing the same utensils to serve food at the buffet, believe me if you think the thought is gross, imagine living it. We didn't shower in days and if we had to clean between our legs, we were given 1 bottle of water per day to be used between 2 people and have some to drink. Human being requires 1 bottle a day for drink, we were using that 1 precious bottle to wash and lather our bodies. When asking maids for more water they said it was impossible. We asked management to transfer our hotel immediately and we were told it was impossible. We tried contacting Red Tag who sold us the vacation and that was a mission and they left us hanging. We were basically trapped on the resort. We understand if the resort was junk but we hold Red Tag fully responsible for selling it as they should be more informed of these health and safety issues let alone having it rated at 4 star. The hotel said it was island wide issue, but when I traveled the island with a 4Wheeler, we visited the other 5 or 6 hotels on the island and none of them had an issue. We defiantly want full reimbursement. It took 5 minutes to book this vacation and to have someone rectify the issue we are told by Red Tag that we are looking at a 10 week wait period. So between Red Tags false advertisement and misrepresentation of the vacation, and the resort itself not ready to accommodate people, I highly recommend you don't use either of the companies services. Recently been in contact with head office Iberostar Spain and they too are giving us a run around story. The customer service stinks.
We stayed in Playa Blanca over the new year 27/12-2/1. This week was to be the perfect caribbean paradise, just relaxing on the beach. Cons: We were disappointed to learn that there was no beach. The bus shuttle to playa sirena was okay, but I wish we had been told the truth at Havanatur office in Havanna so we could have chosen another resort. Running water was not included in this all-inclusiveness. However cuban experience that is, I prefer flushing the toilet when needed. Luckily we heard from another guest that there were luxury wooden villas at the resort. After claiming we were upgraded to a villa. It was super! Beautiful, peaceful and well-functioning. This really saved our holiday.What irritated us most was the total lack of information. There were things happening in the hotel, shows and performances, but no whatsoever agenda to be seen. The day we arrived there was incredibly loud music playing all day long, a loud pool party, and a VERY loud disco until 2 am. We were not informed at all what was going on, for whom, and whether it would be like that all week. Next day I learned it was the 14th anniversary of the hotel. If we had known about it (and been invited!) we had joined instead of getting irritated. It might be a good idea to have daily programme written on chalk-board (or whatever) at the lobby. Also the staff could have more active attitude in helping and informing guests. Pros: Friendly staff, despite their obvious exhaustion. Carlos the bellboy was the best, he was the only person to be voluntarely helpful and providing information. Food was good (excellent in cuban standards). Especially the new year eve dinner with lobsters etc. was super. House band, singers and dancers were really professionals and entertaining. Pity that we missed most of the performances due to not-knowing.
We spent one week in this hotel during our diving trip in Cayo Largo. Unfortunatly the weather was not as expected, only 20-22C. It could be the low season here, because the hotel was max.on 50% booked. The bars were good, expect the famous mohito was out of the week, due to the missing menta :-(Also a bit funy that no water supply from 2-5 pm, and as I heard it is regular in all hotels in Cayo Largo :-((((The restaurants offered good choice and during the week we got nice entertainment from the stuff. Higly recommended the beach restaurant with the alacart dinner :-)
I’ve been to Cuba several times to different places such as Varadero, Cayo Coco, Santa Maria and first time to Cayo Largo.(Dec 30-Jan 6, 2018)The experience was indescribable....Hotel room:We arrived to small, unfuntional, smelly, dirty room. Water wasn’t also functioning and smelled so bad. It kept getting disconnected thru the day and barely any hot water to shower.Dinning:The buffet dinning room was very small and food was also bad. Seem as it was can foods. We booked the restaurant yet food was same and there were limit to the foods.Beach:Had to take bus to the beach and to have a bench, we had to pay 2cuc each!!!Pool was also salt water.Most of guests there left also after one night of staying.So we had to PAY $15 ea night EXTRA to upgrade to bigger resort which was better but yet would say still was 3 stars value.DO NOT BOOK THIS HOTEL!
We spent 3 nights in this Iberostar. It was one of the worse experiences in my life in hotels: - Upon arrival, the reception barely gave us any information about the hotel, facilities and so on. - The food for breakfast and dinner was terrible.Thanks God we didn't have lunch there. - The hotel was not ready for opening and the swimming pool was under renovation- Most of the bungalows were under renovation and with noise of builders- the hotel was a mixture of builders and tourists- Some employees said the hotel was not ready for the opening of the season yet- One night, the air con didn't work and we had to sleep with the windows open and the room full of mosquitos- One evening, there was no hot water and we couldn't take a shower- We were entitled to have a nice dinner in the ranchon (restaurant by the beach) but we were not informed that we had to book with a day of notice. When we wanted to book, they couldn't give us a reservation and didn't do anything to help. We then complained and then they offer a dinner for the 2 of us. The food was nothing special to be honest. The only person that was helpful was Carlos, the luggage porter. He was incredibly useful and tried to give us as much information as possible even though that wasn't his job. He was is the best person there.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet restaurant
- A la carte dinner restaurant (reservations required)
- Selection of national drinks
- Free shuttle service to Sirena Beach
- Games room
- Guests can enjoy services from Hotel Playa Blanca
- Daily round trip tansfers to Hotel Playa Blanca
- Daily boat transfer to Sirena beach
- One gala dinner by the pool at Villa Marinera
- Night time round trip transfers to Hotel Playa Blanca to enjoy the shows (twice per week)
- 22 rooms in a wooden cabin style
- 1 Swimming pool
- Lounge chairs
- Beach towels
- 1 Buffet restaurant
- 1 a la carte restaurant
- Access to Hotel Playa Blanca services
- Air conditioned
- Private bathroom
- Safety box
- 200 voltage
Resort Location Map
Ole Villa MarineraCayo Largo,Cuba
- Hotel Contacts
- Extra Info
Cayo Largo del Sur, Cayo Largo 10300 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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