Sol Cayo Largo
- What's Included
- All Inclusive Features
Location: Beachfront, 6 minutes from Juan Vitalio Acuna International Airport.
I would like to know if Sol Cayo Largo sustained any damage from hurricane Irma. Can hotel management respond or someone that has been there during or after the event. We are preparing and have pre-booked but, don't want to be arriving in a disaster area. What would be helpful are some current pics. Thank you.
We spent a week at the Sol at the end of August. This was our second trip to Cayo Largo and the Sol this year - having visited for the first time in late April.For us this magical place is the most restful beautiful place we have encountered in a very long time. The beaches are beyond exquisite. We were lucky enough to have mostly green flag days and spent hours in the water. Beyond this we were on the beach reading. We played board games and pool. And forgot about the world and all its complications. Left our phones and other electronics in the off position.The staff at this resort are fabulous. Just wonderful, kind and helpful people who work so hard to ensure that everyone is taken care of.We loved the loved the second floor rooms. Terrific high ceilings.The food is just fine - sometimes excellent and sometimes just good. But we never went hungry. Large selection and as a result you can easily select what works best for you. We went to both a la cartes - enjoyed both of them.We also did the Sunset Cruise which we all thoroughly enjoyed - snorkeling, Iguana Island and a lobster dinner. Just lovely. We visited the other beaches and had lunch on the beach at Playa Sirena. Lobster again. Also wonderful.We visited the Turtle Hatchery and had the opportunity to participate in the release of the baby turtles. The staff and volunteers at the Hatchery do such amazing work. A visit is well worth while.August is hot. Very hot. Down by the beach there is always a wonderful breeze but you have to be prepared to work around the heat. There had been a heavy rain the day we arrived so we also had mosquitoes to deal with. We were expecting this and were mostly prepared.We flew Cubana. We have experienced delays with Cubana but frankly it has never been a huge issue for us. We're on holiday. Just go with the flow.Overall the location of this resort, the beauty of the beaches and the water, is second to none. Add to that a remarkable staff and you have the makings of a wonderful restful vacation by the sea.
Starting with Cubana air, flying to cayo largo, was on time, coming back sept.,8 was terrible, scheduled return delayed from 11h30 to 17hoo to 19h20 ,finally arrived Mtl 23h30 instead of 17h00. Finally when starting the fly, the captain started to give the info., about the flight , time to arrive, temps., flying duration, and no word or apology or explanation about why the delay just like nothing had happened. And we learned that the flight# is 1164 but all the info., we have from the reservation it should be Cu177.Why this is important, our family at home was tracking the return flight 177,which does not show as coming flight, airport has no info., on this # nor on the new one.Cubana air has a very very bad reputation and delay most of the time. AVOID CUANA AIR even for free, they can spoil your vacation.Now..Sol cayo largo resort:** Reception & check in, disorganized and in terrible shape, long line, they have to take and write all the info., from passport manually, hand writing. you think you arrived early and can enjoy the day, no they said room will be available at 3 pm.Money exchanges, rip off.** Food Breakfast is ok, the rest is recycle; frozen and repetitive food, but you will find something to eat, this is low even by Cuba standard not to mention the mosquito and the flies on the food and sweating cheese.**Room kept clean every day, worker is working very hard, but the room need major major renovations in every corner. Especially the bathroom.** Beach, 5 days red flag, a lot of seaweed, strong waves, so you have to go far to parisio for calm clean water 2cuc every direction.**Money , as I mentioned early, the exchange rate is very low, expect to spend at least 100$ for tips, transportation . Night show = school level . All and all this resort is nothing more than 3* and should not pay more than 700$/ week.
The food was good,the drinks good but the people great..We have this couple with their boom box music applifier.they made a party mood every time..it was fun but they should also know when to shut it off...it got annoying after a while playing puerto rican music over and over the same songs...very nice people but no idea of live and let live...we all needed to have our own space but they just needed that extra attention ..lots of diversity people from all over the world, very funny the italians i love to see them fight or was it just talking....but they are so kind and helpful the cubans are real warm and funny.i loved this place and will now return to this hotel.oh yea, the vtt are the most waste of money ever..before they have the suzuki 4x4 but they exchanged them for the vtt..we got stuck everywhere in the far end of the island... i had so much heat coming from the engine that i put my legs up while driving, really the worst thing we ever rented...better off with the scouters made lots of new vacation friends ....
I will focus this review on the factual "negative Cons" and not the "pros" as the facts are more helpful for the visiting tourist when deciding where to spend their hard-earned money for a vacation. I normally would be so "focused on giving the "cons" on a holiday but we paid a lot of money for this short holiday, especially for Cuba!: $500 Canadian a day!... I don't mind paying less for a holiday and receiving what you pay for BUT this village holiday was incredibly expensive and outrageous especially for Cuba!Background: Myself and my Cuban Boyfriend went for our First Anniversary to this resort village.I paid with my Canadian Credit Card via a Cuban Travel Agency: First bad move, as soon as the agency saw a tourist credit card the price immediately jumped up in price. I paid $1500 US Dollars (approx $2,000 Canadian) for 2 people for 4 days... That's $500 a day!.. I talked with another couple that paid in Canada in Montreal $3,000 Canadian for 2 people for 14 days!... I was RIPPED OFF!.We arrived late to the hotel because of the airline so there was no restaurant open for any of us (approx 60 people). The 24 Hour open bar is supposed to have sandwiches avail from 10pm-7am (as stated on their website). No such sandwiches were available, ever!. I asked Carlos the front desk reception attendant where we could get some food because we hadn't eaten since the morning and it was now 12 midnight. He said that the chef put out some small sandwiches for our late-arriving flight so we walked over the the bar area but by the time we arrived at the bar area where the sandwiches were supposed to be there was nothing available. I went back to the front reception where Carlos was and said there was no food available. He then said something so surprising to me I was stunned: he said "What am i supposed to do? I only work here". I said "please call somebody to bring at least some sandwiches as we haven't eaten since the morning". I also mentioned that "my friend was diabetic and he needed some food of any kind otherwise he could get seriously ill". This fell of deaf ears from Carlos who just smirked and again repeated "I'm only the receptionist here, what can i do?". I said to him " you can call someone or the chef to just make some simple sandwiches as he did earlier for other people". he then said "this is impossible and that everyone is sleeping". I pleaded with this guy saying something really bad could happen to my diabetic friend, Carlos couldn't have cared less.There is only 1 place to have Lunch everyday and its close to the sea. This sounds nice and the views are incredible BUT there was a huge downside: The same limited, Horrible, bland and often cold food everyday!. The limited "chicken" available where the poorest choices of chicken that consisted of mainly bones and little to no meat. Many complaints to the head of Customer Service Dept of the village went unheard.The "Deluxe Ocean View Sea Room" had a great view but was less then Deluxe: A mini bar almost empty (supposed to be stocked daily and was not). You had to call and beg to get them to attend to the mini bar which at best they stocked with only half the items that is supposed to be inside. The room was run down and had seen better days, this goes for the entire village as a whole. The entire village needs to be updated and can tell that it was at its best 15 years ago!. The king sized bad was incredibly hard, the sheets were not changed once for the 5 days we were there, DISGUSTING! We complained but they just flipped over sheets and straightened up the sheets to appear as clean and fresh!. SO DISGUSTING!!!. During a rainy day 2 of the walls inside started to drip water from the ceiling in at least 9 areas. Toiletries like shower gel, soap and shampoo were not voluntarily replenished everyday, you had to ask for these basic items... You think for an overpriced room (Remember i paid $500 Canadian per day!) they wouldn't be trying to cheap out on the over- paying customer. I was wrong.Breakfasts were OK but not great, Lunches were a disaster and Dinners were OK to good most nights. it seemed like the village tried to save money during the lunch time but re-hashing not used food during the previous nights meals.We tried to book an excursion at the excursion desk but most of the limited excursions were either not available or cancelled with no reason given. This set the tone for the remainder of the holiday.The "All inclusive" included your alcoholic drinks. They give you a very small plastic cup for all beverages. This does 2 things: limits people getting drunk too fast and probably more important for their bottom-line saves them money from wasted non drank beverages... Overall this is very annoying for the paying customer as you had to make many trips to the bar and if you are at the beach you had to walk somewhat far just for a small drink, This over the course of a day quickly becomes annoying.VERY IMPORTANT. BEWARE: They claim on the website and also at The Customer Relations Desk in the village that this is An International 4 Star property. Not a Cuban 4 Star Hotel Property. THIS IS NOT AN INTERNATIONAL 4 STAR PROPERTY IN ANY WAY WHATSOEVER!. This is a 3 Star (at best) International Property, or more accurately a 2.5 Star International Property. Or a Cuban 3 or 3.5 Star Property at best!. TRUST ME WITH THIS. IMPORTANT TO NOTE: My Background with Travel...I have traveled to 138 Countries and have stayed at many different properties from a low 3 star to deluxe 5 star hotel properties and everything in between!. All have good and bad points to all these villages and properties.Think carefully before booking at this hotel property and I hope you have an overall better experience then we did. My intentions for this review was not to slam this property but to make the potential customer more accurately aware of what they are buying and getting themselves in for before putting down some serious hard-earned money, especially for Cuba where you can find other all exclusives that are much cheaper and of the same quality as this property and at much lower prices!!!.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- All drinks (Domestic brands, Domestic beer, 24 hours)
- Pedal Boat
- Sailing, Windsurfing, Hobie Cats (located on Sirena beach)
- Use of bicycles
- Exercise classes
- Dance lessons
- Daily activities
- Evening entertainment
- Disco, drinks included
- 296 rooms in thirty eight 2-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants (International, Creole)
- 4 bars including Beach bar, Lobby bar and Entertainment lounge bar
- 1 outdoor pool
- 2 lit tennis courts
- Designer boutique
- Souvenir gift shop
- Tobacco shop
- Steam room
- Fitness facilities
- Exercise classes
- Scuba diving nearby (fee)
- Dive shop on-site
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
- Outdoor Wedding Location
All accommodation has:
- 1 king or 2 twin beds
- Cable/Satellite TV
- Internet access
- In-room safe
- Full bathroom
- Max occ 3
Hotel Rooms include:
- Ceiling fan
Oceanview Rooms include:
- CD player
- Coffee/tea maker
Kids Deal! - Kids 2-12 stay and eat free when sharing room and existing beds with 2 adults or kids pay special kid's rate. Max 1 kid. Date restrictions apply.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Kids' section of main pool.
Wedding Deal - Free package available with minimum 6 night stay and minimum 25 people. Inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo LargoCayo Largo,Cuba
- Hotel Contacts
- Extra Info
Cayo Largo del Sur Archipiélago de los Canarreos, Cayo Largo 27900 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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