Hotel Cayo Santa Maria
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- What's Included
- All Inclusive Features
OverviewOn a stunning 1.5 km beach, approximately 120 km from the Santa Clara airport.
We just got back from an amazing week. Hotel was clean and beautiful. Service was amazing. Food was very good at the ala cartes. Our beach bartender/ server Yenisey was so friendly and we never had a empty drink on the beach. Loved her! And to yandy in the buffet for lunch and dinner was always making sure we had all we needed. Beach was beautiful. The BBQ by the beach made great burgers. Loved this hotel. We will be back.
Went with my wife for our 9th wedding anniversary and selected this resort based on recommendation by friends. I had email contact with the resort in advance of our trip so most requests were accommodated before our arrival. This area was mainly built for Canadians so the staff are fluent in English and French. There are plenty of excursions to choose from. We did the speedboats with snorkelling which is amazing and one of the cheaper 1/2 day excursions. The food is nothing to really be desired but it is ok, I hope you like canned vegetables. There is no "real" club for dancing, and in the off-season most of the activities end early. The nightly entertainment is fun and crowd involvement is high. One note that our travel agent could have informed us of it that "IF YOU HAVE A US ISSUED CREDIT CARD, IT WILL NOT WORK IN CUBA." Example. Capitol One, even though our is Capitol One Canada. Get your cigars at the airport they are much cheaper. Don't forget a Helpful vote please.
My family and I have just returned from the Playa Cayo Santa Maria. We were there from Oct 8 to 15. We were there last year and we loved it so we thought that we would try it again. I e-mailed Pedro from customer service to request rooms and book our ala cartes. We had rooms in building 15 and were large enough to accommodate 3 in 1 room and 4 in the other. This building is right beside the beach and has a large quiet pool in front of it. Our room looked like it had been recently painted. The beds are not very comfortable and I am glad that I brought my own pillow from home because they were very flat. The AC worked well and the rooms were kept very clean. There are 4 pools, one was a party pool and the other 3 were quiet. We love the beach but unfortunately we only had a couple of days that the ocean was calm enough for swimming. Although there are lifeguards on the beach, their main purpose is to blow their whistle to get people out of the water. When someone got in trouble in the water it was other guests that helped him. Don't get a sense of security because there are lifeguards because I don't think that they are trained to rescue anyone. The undertow can be very deadly.The food was ok but nothing great. The ala cartes were good. We enjoyed the Italian and the Romantically. We attended a returning guests dinner which was really good. They served lobster and really good steak. The buffet was good if you went to the various cooking station. The ladies at the smoothie station, the donut station and the egg station were all wonderful. I found all the servers were very friendly and always had a smile in their faces. In conclusion, I found this hotel to be pretty good for the price you pay. The Cubans are very hard working friendly people and do the best they can with the situation they are put in.
So, some facts...no trained life guards at this resort. No safety equipment such as floatation rings, rope, stretcher, auto defibrillator, not even a first aid kit anywhere at the entire resort. Staff stood by and watched as we, the vacationers attempted to rescue a drowned man. It was the most frightening experience of my life. To the many men and women who risked their lives that day to save so many people from the ever present riptide that the hotel doesn't mention . You are all heros. Please people, there are many beautiful beaches in cuba that are safe. This is not one of them. If you are reading this and were there on the beach Oct 20th please PM me. I would like to speak to you. Expecially the family of 6 from Georgetown, Ontario and the two Lady lifeguards from Montreal. We need to learn from this and prevent it from happening again. Be safe people.
We just returned from Santa Maria, the main purpose of the trip was to celebrate a special birthday.The Resort was impressive for Cuba. The word about Cuba is, the Resorts are are not up to standard food, service, etc...However, at HPC we were very impressed with our Room, clean and well appointed, food was very good, service the staff were all very willing to please, and in some cases went out of their was to make us happy.We do recommend this Resort, there are a few things that can be added. In the lobby where guest sit around the bar ceiling fans will help keep the area cool. After dinner from 8pm to 11 live music for dancing will be great.Special thanks to Katherin for arranging the birthday event, ++++we wish Rahul and the Management Team continued success, keep up the good work.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- 24-hour unlimited domestic and select international drinks (house wine included)
- 4 a la carte dinners/stay (reservations required)
- 24-hour snacks
- Mini-bar restocked daily (water, soft drinks and beer)
- Daily activities program
- Nightly entertainment
- Table tennis
- Beach volleyball
- Selected non-motorized water sports
- 846 rooms
- 4 restaurants
- 7 bars (including swim-up bar)
- Pools (including 1 with children's area)
- Bicycles (fee)
- Sailing/Catamaran (fee)
- Internet (fee)
- Meeting facilities (fee)
- 1 or 2 double beds
- Bathroom with tub or shower
- Flat screen TV
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
- 1 double bed
- Full bathroom with hydromassage tub and separate shower
- 2 flat screen TVs
- Maximum occupancy 2 adults
Resort Location Map
Hotel Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Las Dunas 5 Cayo Santa Maria, 50100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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