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Hotel Cayo Santa Maria

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
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Overview
On a stunning 1.5 km beach, approximately 120 km from the Santa Clara airport.
tripadvisor Traveler Reviews
  • denise s :
First time away FEB 7-14

First time away and could not of chosen a better place. The resort meet all of our exceptions and more. As we got out of the Cuban airport we were greeted by Air Transat team pointing us to the bus to take to our hotel. Bus was very comfortable and had a/c. Was an 1.5 hour bus ride to the hotel and the tour lady did a great job teaching us about Cuba . Now at check in at the hotel we were greeted by Martha who was very very great and so excited to see us which helped us feel so comfortable and had all a la carts booked as we had pre emailed her. She was so helpful and very friendly to us and always smiling. (Thank you Martha) Shuttle to our room and bags taken up for us and our room was very clean with a great view. We were also greeted by Raul the Air Transat rep at the resort who informed us of every thing we need to know about our stay there and also through out his busy week he always took time to come say hello and ask how we were doing and if we needed anything. ( Great job Rau Thank Youl ) Now time to check out the resort!!! Everything was so amazing and clean the people that work there was all so friendly and smiling. It did not take us long to find the spot we enjoyed the most that was THE BEER GARDEN. From are first visit there we new we found our spot ! The bartender there Laline was so amazing and new us by name and what we were drinking in no time. She really when out of her way to make us feel like family, No matter how busy the beer garden got she always took time to speak to every one and always had a smile on here face witch made every one feel so welcome and comfortable. (Thank you Laline for letting us be part of your family ) Overall this was an amazing resort and experience. And for all the hard working staff ( sorry we have forgotten your names ) we thank each and every one of you for making out first trip one to remember. we are already planning our next trip back next February cant wait to see you all again.

  • kevinmitchell1974 : Cambridge, Canada
"I cannot wait to go back."

First time visitor and traveled alone from Feb 11 to Feb 21, 2017. I had know idea I would become so attached to so many friendly people, who I now call my friends. The Hotel Playa Caya was amazing in every way, all the staff worked very hard and long hours to make my stay incredible, I won't forget any of you. My room was always so very clean along with the whole Hotel, the beach was so beautiful never seen sand so white before, and the smell of crisp ocean air was intoxicating.The Restaurants were amazing, ( big shout out to Leidy in the Buffet Restaurant ), also Marleuis, Yarely, Arianna, Aliannys, Sergveil, Elvis, Noel, Dago, Marlon, Laura and Aliesty at the Italian Restaurant. Food was fantastic and service very friendly and professional, top notch in every way. I look forward to seeing you all again.Pools and facilities were always so clean.Reception in main lounge fantastic very friendly and professional, I will miss chatting with the ladies there.All of the Bars were kept clean, tenders were always friendly, professional and always had what anyone wanted for a drink.I have,"Nothing Bad" to say about the Staff or the Facilities at Hotel Playa Cayo Santa Maria, at the same I would like to add that the hotel help their staff to be able to spend time with their families, working hours and travel times on buses are very long, as a suggestion to the Hotel, once every two weeks offer staff an extra day off so they can spend time with love ones and take a rest from working so hard.Good Bye for now to all my friends I made, I will come see you again. I promise !

  • Scott W : Montreal, Canada
Amazing beach & amazing staff

I'll start by saying we've traveled mostly to 4.5 - 5.0 star hotels in the past 7-8 years and have been to Mexico, Jamaica, Punta Cana and others destinations. This hotel is a perfect spot for a winter getaway and Cuba has awesome beaches (this was by far the nicest beach we've been on) and the staff really stands out, they are very outgoing and just happy to help out. No the food isn't great, it's actually so so and not much selection. They need to improve on variety, wait times and the overall quality but you can find something to eat. I always use extra caution when visiting Cuba and simply don't eat the same as other countries.The size of the resort is perfect, not too big and well designed for all.The real reason I took the time to write this review is the animation staff. We traveled with two boys 7 and 5 years old and they made friends they will probably never forget. Charlie and Chitto are two of the nicest guys you will every meet. They make this resort stand out, they always had 5 minutes to give no matter what they were doing. They are probably the biggest reason we would consider a return visit to this resort. Thanks for the memories and hopefully we'll see you soon.

  • Carina A :
Birthday Vaction !

I went in November 2016 and went back in February for my birthday , best birthday ever the entertainment staff was one of the reason we went back and will be going back for sure Chino , Charlie , lis Ernesto , and all the other entertainers where amazing and made it so much fun and we didn't leave as friends we left as family , the shows where amazing and the staff , rooms where always clean , dinner buffet waiter Alejandro remember us from our first visit , and was one of the best waiters there , food was good , I give this 5 stars ! And recommend people to visit hotel playa Cayo Santa Maria !

  • carolejoelevesque : Grand Falls, Canada
Second stay and just as amazing!!!

So to make this as short as possible, my boyfriend and i stayed at Playa from Feb 10th till 17th and we plan on going for a 3rd stay already! The staff makes it the best resort i think in Santa Maria. If you want the best service then email customer service rep Yailet! She took care of us last year and we had kept in touch through out the year and she arranged everything for us..... She is absolutely amazing and she has become a very great friend of ours! They say you become family.... well we feel she is now part of ours!Shout out to Yenesy at the pool bar, this girl is FABULOUS. Always smiling and happy to talk with you, i looked forward to seing her everyday of my vacation.... and buffet a big hello to Roinel. He went above and beyond for us, best waiter by far..... lets just say the people At this resort are the best . Are maids building 14 room 1443, these girls rocked! Room spotless and these girls always smiled.Its Cuba, you gotta take some and leave some, food is what it is, sometimes meh then sometimes very very good! Repeat guest supper around the pool was beyond my expectation! WOW, i have never seen a resort put so much effort for returned guest, and thats why we are returning next year!Go enjoy the beach its the most beautiful beach in the world, grounds are lovely and full of flowers and place is clean! But most of all the people are beautiful.To Yailet, Yenesey, Roinel, and the young grounds keeper close to our building and the ice cream lady, we will miss you xoxo

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • 24-hour unlimited domestic and select international drinks (house wine included)
  • 4 a la carte dinners/stay (reservations required)
  • 24-hour snacks
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Aerobics
  • Daily activities program
  • Nightly entertainment
  • Table tennis
  • Basketball
  • Badminton 
  • Tennis
  • Beach volleyball
  • Kayaks 
  • Selected non-motorized water sports
  • Snorkeling
  • Windsurfing
  • 846 rooms
  • 4 restaurants
  • 7 bars (including swim-up bar)
  • Pools (including 1 with children's area)
  • Shops
  • Gym 
  • Bicycles (fee)
  • Sailing/Catamaran (fee)
  • Internet (fee)
  • Meeting facilities (fee)
Hotel Room includes:
  • 1 or 2 double beds
  • Air-conditioning
  • Bathroom with tub or shower
  • Hairdryer
  • Flat screen TV
  • Coffee/tea-maker
  • Mini-bar
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum occupancy 3 adults (or 2 adults and 2 children)
Suite:
  • 1 double bed
  • Full bathroom with hydromassage tub and separate shower
  • Living-room
  • 2 flat screen TVs
  • Maximum occupancy 2 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hotel Cayo Santa Maria
    Cayo Santa Maria,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Playa Cayo Santa Maria
Las Dunas 5 Cayo Santa Maria, 50100 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.