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Hotel Playa Cayo Santa Maria

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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  • Kids
  • Weddings
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Our Opinion

Like most of the resort in Cayo Santa Maria, this resort has a stunning beach, with powder white sand! They don't get much better than the beach of Cayo Santa Maria. This resort also has pretty good dining options, which can be a real challenge in Cuba. You'll find a good mix of travelers here, from young families to couples of all ages and singles, however, Cayo Santa Maria is a bit of a quieter destination, so single travelers might prefer a larger destination such as Varadero. The grounds here are well kept, as well, there are pools for all types from quiet and relaxing to lively and active. A great option for a all travelers!


Overview

The luxurious Hotel Playa Cayo Santa Maria is located on the beautiful beaches of Cayo Santa Maria, Cuba. This charming and cozy hotel is a great destination for all travelers, with clean and comfortable rooms, lots of daily activities and entertainment, specialty restaurants and good kids club. With is stunning beach setting and a selection of great packages for special events and occasions, the Hotel Playa Cayo Santa Maria is also an excellent destination for honeymoons and resort weddings.

Location: Directly on a beautiful white-sand beach. Approximately 50 km from downtown Caibarien and 116 km from the Santa Clara airport.


tripadvisor Traveler Reviews
  • cubasiempre : Toronto, Canada
fourth visit very good time

Stayed here from May 6 to 21. Check in was quick and friendly, taken to room by bellboyand the maids were just finishing, so dropped off the luggage and went to lunch.My room was in bungalow 5 3rd floor. It was very clean and kept clean by the two maidseveryday. water was always hot, pressure was good, shower drained well and toilet flushed well. AC was great. Quality control stopped by one day and I told him about two lights in the ceiling that were not working. He said they would be but they never were while I was there (for more than a week still). Think it is time to replace the beds.There is NO furniture on any of the balconies.Food in the buffet was good, the warming trays on the left as you face them were warmer than the ones to the far right with the duplicate selection. SERVICE in the buffet was not good. There were a lot of new faces and getting a drink took awhile and a refill almost never. I did find one section in my second week where the server came immediately and always refilled my water.Food in the snack bar was good and service was very good..... during the day. The night staff have a terrible attitude about be "bothered"The ranchon is buffet now, no more a la carte and the food is ok, still making pizza though. The meats are ok but usually very dry, once there was gravy on the beef.If there is no wind I would stay away from the ranchon, too many flies on the meat on those days. Service was fine here.The lobby was very busy in the evenings with some entertainment.The cappuccinos were great in the lobby and service was good.I did not go to any a la cartes.The beach, well great and no jelly fish at all this trip.I had a nice relaxing vacation again at Playa and met up with some friends that i knew from Vancouver. I got a late checkout to 330 pm for a 5pm pick up.The only disappointment I had was not getting a 3rd floor room in one of the bungalows 15 or 7 , but apparently the hotel was very busy and one could not be found. Thanks JACK B for trying though. Thanks to the majority of the employees for an enjoyable time at hotel Playa again

  • Karen K : Montreal, Canada
Relaxing Time

Left April 18 returned April 25, 2017Second time at Playa and enjoyed my time. Not a lot of people when I got there so that was good for me as I did not have to look for a place to sit at the beach or at the theater or buffet but by time Saturday/Sunday arrived so did the people. The weather on the 2nd day of arrival was cloudy and rain so no beach time but did a lot of walking and picture taking, Thursday was a beach day but in the afternoon it got too windy for me so I went to the quite pool for the rest of the afternoon. Friday was a right off it rained the whole day so I spent time at the flee market as did a lot of other people. The rest of the week was great the weather was sunny and hot so plenty of beach time and the ocean was very refreshing.The food was good and the two a la carts that I did go the Italian and International were really good I enjoyed the food.Gracias to Lily and Nesto they once again took care of my room clean everyday and Gracias to Nesto for fixing the tv for me. Those two are the best.Gracias to Pedro for the room etc, you are the best and to the rest of customer service for making my stay enjoyable.The entertainment was amazing as always and the Michael Jackson show once again was the best show I've seen amazing dancers amazing people.This was a relaxing vacation for me with no cares in the world but to relax and enjoy the beautiful ocean, enjoy the shows but most of all do nothing. Going alone I had no worries because I feel safe there so I will be going back to Playa in the near future to once again enjoy a relaxing vacation. Gracias to Hotel Playa for another amazing time.

  • BlendedAdventures : Newfoundland, Canada
Forth visit ~ fantastic as always!

This is my third review so I'll keep it short and sweet...We love Playa Cayo and will visit again next year. Met new staff this year, ate at the Italian Restaurant twice (have the Cordon Bleu - very tasty😀) and the Romantico Restaurant (the pork was very good). Enjoyed breakfasts at the buffet every morning, also ate lunches there and 1/2 of our dinners. Staff in the buffet are awesome❤ Met a wonderful young man, Pedro, who served us two evenings - such a sweet young lad! And Karel was our morning server - he remembered us from last year as soon as he saw us and took great care of us for our breakfasts and most lunches. Yailet from Customer Service was fabulous! She pre-booked our a-la-carte restaurants for us and helped us with a few questions we had before we even travelled. Her English is excellent and is always available at the CS office and greets you with her kind smile😃 If you bring books to read on your holiday, feel free to leave them at the office for others to swap out with. I left 4 or 5 this year, it's nice to have options when you run out of your beach reads😉We did miss a few staff who'd left and moved on to different resorts this year but the new staff were equally great! The food was even better than last year. There were plenty of great choices and I ate a bigger variety of meat and poultry this year and didn't have a hitch! We were both very impressed👍 The cleaning staff on our floor (building 7, third floor) were very helpful again, they did a splendid job every day. Our room was always well presented and the view was outstanding. There was a young man working on the beach who had been garden staff last year... his name fails me now but he and my husband hit it off chatting about Manchester United and the football league. He also remembered us from last year and was so happy to see us again😀 As we were him. We look forward to visiting our Cuban family every year now. The high number of repeat visitors really doesn't surprise me because we all know what to expect each time we visit and things just keep getting better and better❤ Thank you again Playa Cayo Santa Maria staff for making our holiday another wonderful one! We love you all and look forward to visiting you again.So much for short lol

  • Hala27 : Toronto, Canada
Lovely vacation!

This is our second time to Playa Santa Maria! The beaches are what brings us back to Cuba! The crystal clear water is just breathtaking!! I have to say that the resort has changed the last time we visited 4 years ago. The rooms are looking a little outdated and run down. The food is not the same either and I am not a picky eater. The Japanese a la carte was really good. The night entertainment was just amazing. The cappuccinos were to die for. The staff are really friendly and try to do their best to make your vacation enjoyable. The grounds are so clean and beautiful! However, the rocks to get to the beach were really bad. If you have mobility issues, this would be a problem. The Melia resorts next door do not have these big rocks. However, It was a great vacation and we enjoyed every minute even tho the food was bland. I would definitely go back in a heart beat!!!

  • 50sue50 : Montreal, Canada
lovely stay at Playa Cayo Santa Maria

There for a week early May 2017. Beautiful beach, very nice hotel and super friendly personnel. Found something good to eat every day, the restaurant A la carte were delicious. Enjoyed my stay very much and would recommend this hotel any time. Love to go back.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner
  • 3 a la carte dinners/week
  • 24-hour snacks
  • 24-hour unlimited domestic and selected international drinks
  • Mini-bar (water, soft drinks and beer)
  • Daily activities program
  • Nightly entertainment
  • Selected non-motorized water sports
  • Introduction to scuba diving in pool (once/stay)
  • 769 rooms in 3-storey buildings
  • Restaurants including 3 a la carte (Italian, Creole and Asian)
  • Beach grills
  • Pools
  • Bars (including a swim-up bar)
  • Windsurfing
  • Kayaking
  • Gym
  • Spa (fee)
  • Beauty salon (fee)
  • Gift shops 
  • Convention facilities (fee)
  • Internet (fee)
Hotel Room includes:
  • 1 king-size or 2 3/4 beds
  • Air-conditioning
  • Full bathroom
  • Hairdryer
  • CD player
  • Coffee-maker
  • In-room safe
  • Iron
  • Balcony or terrace
  • Maximum occupancy 3 adults (or 2 adults and 2 children)
Ocean View Room and 1-Bedroom Suite also available
Kids Deal - One child under 12 stays and eats free.


For the Kids - Kids Club (ages 4 to 12), Playground, Children's pool and Babysitting for a fee (subject to availability).

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.


Free Wedding Package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.


Le Mirage inclusions for Transat Holidays - Welcome cocktail and cold towel upon arrival, Separate check-in, Dedicated room location, Welcome letter and bottle of rum, Mini-bar (water, soft drinks and beer), Beach towels, bathrobes and slippers in room upon arrival, Concierge service, Discount on massage, 4 guaranteed a la carte dinners/week, Unlimited selected international drinks (house wine included), Live music and Introduction to scuba diving in pool (once/stay).

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hotel Playa Cayo Santa Maria
    Cayo Santa Maria,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Playa Cayo Santa Maria
Las Dunas 5 Cayo Santa Maria, 50100 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.