Hotel Playa Cayo Santa Maria
- What's Included
- All Inclusive Features
Like most of the resort in Cayo Santa Maria, this resort has a stunning beach, with powder white sand! They don't get much better than the beach of Cayo Santa Maria. This resort also has pretty good dining options, which can be a real challenge in Cuba. You'll find a good mix of travelers here, from young families to couples of all ages and singles, however, Cayo Santa Maria is a bit of a quieter destination, so single travelers might prefer a larger destination such as Varadero. The grounds here are well kept, as well, there are pools for all types from quiet and relaxing to lively and active. A great option for a all travelers!
The luxurious Hotel Playa Cayo Santa Maria is located on the beautiful beaches of Cayo Santa Maria, Cuba. This charming and cozy hotel is a great destination for all travelers, with clean and comfortable rooms, lots of daily activities and entertainment, specialty restaurants and good kids club. With is stunning beach setting and a selection of great packages for special events and occasions, the Hotel Playa Cayo Santa Maria is also an excellent destination for honeymoons and resort weddings.
Location: Directly on a beautiful white-sand beach. Approximately 50 km from downtown Caibarien and 116 km from the Santa Clara airport.
My mother, daughter, friend and I stayed here from July 8-15th. It was our second stay at this resort. My 13th trip to Cuba, having stayed 4 times in Cayo Santa Maria, 4x in Varadero, 2x Santa Lucia, 1x Cayo Coco, 1x Cayo Largo, 1x in Cienfuegos. Pros: Westjet was the most amazing airline we have ever travelled with. the Westjet staff in Cuba was great and informative. Kind, humorous and caring staff made our flights and shuttles to and from airport a breeze. Kudos to the staff (Jen, Ben...) travelling between Sudbury and Toronto. After all our health issues during our vacation, your sense of humour on the flight home was truly needed.The VIP lounge is worth every penny especially since the airport was packed on our way back home. We loved this hotel, the staff are truly amazing. A big thank you goes out to Abel Luis, Yenisey, Madelin, Adiel, Gloria, Lily & Nestor for your outstanding service. This hotel has so much to offer, the grounds are well laid out, beautiful flora, and a beach to die for. We enjoyed the a la cartes and the special dinner for repeat customers. Mareyi also took care of our personal requests prior to arriving.Cons:When we arrived at 4pm, my room was not ready. Not a big deal since we simply placed our belongings in my mother's room next door. The biggest problem we encountered was the food. As much as it tasted great, we were all sick with gastro problems. The last day I developed an allergic skin reaction covering my body, requiring Benadryl cream and capsules. My mother was extremely ill with gastro issues (fever, chills, diarhhea) for more than half of her trip requiring antibiotics. We even made our way to the international clinic to buy more Pepto Bismol just to be told that they were out of stock, thankfully we managed to have enough meds with us to get us by. There was a sweet man with a great sense of humour who drove us back by ambulance, since there were no taxis in sight. We also met with other tourists who were sick (a young girl vomiting along the pathway to the lobby, more sick children, and other couples plagued with stomach issues). We made sure to stick to food that wasn't sitting out for hours with the flies, freshly grilled food was our go-to since we feared getting sick like my mother. There is definitely a need for better food handling and there should be some type of lids/covers for food at the beach Ranchon buffet. The washrooms near the pools were disgustingly dirty and there was a lack of enough washrooms near the beach, therefore a lot of time was spent in our hotel room's washroom.Tiles were missing around pool area and heard of tourists cutting themselves so we were sure to take more precaution.The mosquitos were bad but that's to be expected. The beach was littered with garbage, which really falls on the tourists to clean up after themselves. It is with great regret that I write this review, since we truly loved this hotel and this beautiful island.As much as we love this island, if we ever go back to Cuba, we will stick to the mainland.
At this resort for 10 days July 4-14 2017. What we found great:Beach Friendly and attentive staff everywhere (bars, maids, buffet, on the beach)Reasonably clean room Good entertainmentResort has the right and well placed facilitiesSPA- very elegant and offers good services (massage, including reflexology)What we didn't like:Food - poor choice, the same 3-4 meals every day, mostly unhealthy deep fried and bland, long lines for grilled meats, pasta, stir fry, etc. We've been in many other places in Cuba where food was great but this was the poorest food selection/taste to date.Poor lobby design - no air flow, sweltering hot while trying to enjoy a drink, etc.Mosquitoes were really bad (especially in the lobby area) despite their efforts to deal with the problem.Overall we enjoyed our stay but by comparison with other Cuban resorts, food was a let down.Get the land and sea excursion, it is worth the money ! (89 CUC/person)
We stayed at the Playa ,over the past 3 years, six times for a total of 63 nights. Even during low season, the Playa is providing same services ( compared to high season)at the buffet , night show , restaurants , bars...... ... name it , everything. Always witha smile. Mrs Yailet , client services .is always helping to take care of your requests and again with a smile . It would take pages and pages to thank all the persons for our great stay . Special thanks to all persons of the main bar , espescially the gracefulYusklady . Lenicef (( the cafe flambé man), thaks to Magdalin ( beach bar)Housekeeping persons , buffet , restaurants persons . In my opinion , lobby bar personnel should be permitted to wear a more adapted uniform during very hot season !!!!!!! . In a word , if you want a perfect stay . THE PLAYA IS A MUSTSee you again in november xxxxxxxxxxx
We had a great time weather was perfect staff was amazing and will definitely be back! The best staff! Ernesto and Jenny made our trip by far the best one yet! Beach is absolutely breathtaking. Cannot wait to come back.
6th trip to this resort....never disappoints. Beach is fabulous, food is plentiful, staff are great. Perfect for relaxing....no rowdy patrons. As always, Yailet goes above and beyond to make you comfortable. Special shout out to Madeline (working at the beach this time).....she is worth her weight in gold...Looking forward to our next trip. If you are in any way a reasonable person, you will not be disappointed. Search no further.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- 3 a la carte dinners/week
- 24-hour snacks
- 24-hour unlimited domestic and selected international drinks
- Mini-bar (water, soft drinks and beer)
- Daily activities program
- Nightly entertainment
- Selected non-motorized water sports
- Introduction to scuba diving in pool (once/stay)
- 769 rooms in 3-storey buildings
- Restaurants including 3 a la carte (Italian, Creole and Asian)
- Beach grills
- Bars (including a swim-up bar)
- Spa (fee)
- Beauty salon (fee)
- Gift shops
- Convention facilities (fee)
- Internet (fee)
- 1 king-size or 2 3/4 beds
- Full bathroom
- CD player
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Playa Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Las Dunas 5 Cayo Santa Maria, 50100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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