Hotel Playa Cayo Santa Maria
- What's Included
- All Inclusive Features
Like most of the resort in Cayo Santa Maria, this resort has a stunning beach, with powder white sand! They don't get much better than the beach of Cayo Santa Maria. This resort also has pretty good dining options, which can be a real challenge in Cuba. You'll find a good mix of travelers here, from young families to couples of all ages and singles, however, Cayo Santa Maria is a bit of a quieter destination, so single travelers might prefer a larger destination such as Varadero. The grounds here are well kept, as well, there are pools for all types from quiet and relaxing to lively and active. A great option for a all travelers!
The luxurious Hotel Playa Cayo Santa Maria is located on the beautiful beaches of Cayo Santa Maria, Cuba. This charming and cozy hotel is a great destination for all travelers, with clean and comfortable rooms, lots of daily activities and entertainment, specialty restaurants and good kids club. With is stunning beach setting and a selection of great packages for special events and occasions, the Hotel Playa Cayo Santa Maria is also an excellent destination for honeymoons and resort weddings.
Location: Directly on a beautiful white-sand beach. Approximately 50 km from downtown Caibarien and 116 km from the Santa Clara airport.
We just spent 10 days at Hotel Playa Cayo Santa Maria, April 4-14th, the resort is beautiful and well kept. We have been to Santa Maria 3 times, all different resorts. The beaches are amazing!!! Love walking the beaches. Mariez, our customer service rep was second to none. She made us feel like royalty. We let them know we were planning to celebrate our 35th Wedding Anniversary. We had a beautiful white rose floral arrangement and champagne in our room when we came in on the second day. We arrived at the resort around midnight, after the airline losing my luggage, so I am guessing they wanted to ensure we would appreciate their efforts. Our room was beautiful, it overlooked the ocean, and everyday our room was beautifully arranged. Some of the wait staff in the restaurants were amazing, while others did a so, so job. Many thanks to Meivy & Urquemy in the Snack Bar & Smorgasbord, they were always absolutely great, big smiles and all about customer service. I will say there were a couple of wait staff that would go about clearing tables instead of looking after the guests upon their entrance or instead of getting a spoon or something needed to eat the meal. They would initially go to the table to ask to serve or help the guests and then walk away and clear tables..... Really only complaint was that the resort was 98% french speaking guests. Not that I am prejudice in any way however, it made it difficult to have conversations with others. In total we met 4 English speaking adults enjoying the resort. It therefore felt like a very isolated vacation. I would definitely recommend the resort if you are wanting a beautiful totally quiet vacation. If we had any problems at all during our stay Mariez looked after us to ensure we were happy. Thanks Mariez, Meizy & Urquemy.. Just wish I remembered our chamber keepers. They were great too!
Seven days our stay was Awesome...Beaches are AMAZING...crystal clear water and great for kids to enjoy. Enjoyed the sailboats and canoe. Resort was always clean and pleasure to walk through. Barely any mosquitoes. All the pools are great. Our kids especially enjoyed the ice cream at the main pool area. Some kids activities recommended. Food was always fresh with many options. Very friendly staff throughout the resort. Thank you Mr.Pedro for taking care of our a la carte choices and room. Overall, we had a fabulous time. Highly recommend this resort.
This property is located about 2 hours from the Santa Clara airport so be prepared for a long drive after arriving at the airport. But there is good beer and usually a good tour guide to show you the sights along the way.The hotel is lovely with a nice lobby bar that gets very crowded in the evenings. Great coffee service with tasty speciality coffees. The resort has a large number of pools that will suit different interests (party pool, kids pool, family pool or quiet pools for relaxing and reading) We spent most of our time at the beach which is wonderful. Although windy much of the week (red flags all days but one) we enjoyed our time at the beach. You can walk quite a distance down the beach past other resorts. The beach has a big drop off between where the loungers are and where there is access to the water so if you have mobility issues this might not be the place for you. Beach bar with occasional service to your chair. Nice lunch spot near the beach. The area where the stone pizza oven usually serves from was under construction but still a good choice.The ala carte options are good with four choices. All decent food for cuba. This resort treats their returning guest very well. This was our second time at this location so we got to attend the returnees supper on our first evening. Many many many travellers had been to this resort multiple times and the management and staff truly appreciates people who return. Our room was lovely, very modern with all the amenities. We were located on the third floor close to the beach. The room was clean and kept cleaned all week. Beer and water restocked every day.My wife took spanish lessons for a few days and was very impressed with the teacher who went above and beyond to teach the local language.We purposefully went here just to relax not intended to do any day trips. Because you are so far from civilization (nearest town is an hour away) most day trips are long days so if you like to adventure out of the resort this may not be the place for you.Check in and check out were easy and the staff were always very nice and helpful.There was enough wifi during the week to keep in touch with home, although if you are someone who needs to have access all the time, the wifi was spotty - available only about half the time we were there but again it is vacation so put down your device and enjoy your time away from technology !!
Pros:-clean hotel and rooms-pizza and pasta was great, kid approved.-Pools were great except the pool with swim bar and island. Missing sharp tiles but you can see where they are missing. Look for white patches on pool bottom. Poor little boy scraped his forhead and needed 8 stitches! -hospital very close and from what I heard they are AMAZING. Never asked for I. D - best building is #15 and #7. Close to pools beach and snack bar. I was in #14 and not much to complain about. -ocean water clear and beautiful. - some staff are friendlier than other. Ground keepers are often forgotten, get them water, they will appreciate it!- food was better here than veradero. No issues with being sick. Lineups are typical and goes quick. I was shocked how pretty good food was for cuba. No need to bring ketchup! It's imported from Spain and just like heinz.Cons:- beach....THIS IS NOT FOR YOU FOR MOBILITY ISSUES OR SMALL CHILDREN! Other than that it is very nice and beach food is pretty good.- bus ride to/from hotel is loooooong - biggest complaint is consistently waiting for food at the snack bar in between 2 pools. Sometimes waited for 1 hr for 1 pizzas. Def way too slow!!!! -kids club is tiny and wasn't used at all by anyone. Overall I was quite satisfied with our trip (April 13 to 20). I rate food about 7/10. Lots variety and it doesn't all taste same. Ala carts are nothing special. During my stay beach was red flag all week but still lifeguards working and lots ppl swimming. Def no calm waters here. You can tell the water and wind are coroding the beach. Mini cliff that needs alot more stairs to climb Instead of rock climbing. People need to realize that not all staff can be cheery and happy. These people work 6 days on and 1 day off and typically drive 2 hrs to work. Give them a break!!!!!! Canadians complain about being stuck on 401 for an extra 10 min!!! Try working 12 hours with a 2 hr drive 1 way to work and only 1 day off with barely a wage. Bring tip money. Don't forget about the ice cream lady by the pool. She always wears a red bandana and seems like she lives in that hut. She got most of my tip money for being so patient with the kids. Also bring a bubba mug! 4oz cups do not last
If you are a beach person this is the place to be! Yes.... There is a bit of a hill to climb over but that Crystal clear water and soft sandy bottom is worth it. Lots of chairs and shade although I strongly prefer umbrellas over the big long covered wood structures they offer.Pools- we went in June 2016 and they were so hot it was unbearable. They need to invest in a cooling system.Rooms could definitely use some renos or at least fresh paint but how much time do you really spend in the room? Wish the double rooms were 2 queen size beds instead of doubles but this seems to be the standard in Cuba. My biggest complaint was the pillows- they were so thin and uncomfortable!!I also don't understand why they don't have more adjoined rooms?? Families traveling together like to have this option.Buffet- lots of options offered.Italian a la care- really enjoyed this restaurant- great food and service! 3 reservations per week was fine but getting the time we wanted was difficult.Outdoor pizza oven, pasta station and assorted grilled meats- delicious and great option for lunches. Snack bar by the pool- pretty basic but nice to have as an option.Best mojitos and cappacinos! Weather- holy hot!!! But that beach was perfect to cool off. Very humid at night. Did the all day snorkelling , lobster lunch and dolphin show at the marina in Cayo Las Brujas. Money well spent. Bring along extra $$$ if you go for tips, souvenirs, pictures, etc. This resort offered great value for the price we paid through Westjet Vacations. We are going back again this June!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- 3 a la carte dinners/week
- 24-hour snacks
- 24-hour unlimited domestic and selected international drinks
- Mini-bar (water, soft drinks and beer)
- Daily activities program
- Nightly entertainment
- Selected non-motorized water sports
- Introduction to scuba diving in pool (once/stay)
- 769 rooms in 3-storey buildings
- Restaurants including 3 a la carte (Italian, Creole and Asian)
- Beach grills
- Bars (including a swim-up bar)
- Spa (fee)
- Beauty salon (fee)
- Gift shops
- Convention facilities (fee)
- Internet (fee)
- 1 king-size or 2 3/4 beds
- Full bathroom
- CD player
- In-room safe
- Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Playa Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Las Dunas 5 Cayo Santa Maria, 50100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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