Melia Cayo Santa Maria

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Overview

The Melia Cayo Santa Maria Hotel is a popular and charming resort located directly on a pristine sandy beach on the island of Cayo Santa Maria. This all-inclusive hotel offers comfortable rooms, many activities and a variety of delicious restaurants available.

Location: Directly on the beach, on the island of Cayo Santa Maria, approximately 90 minutes from the Santa Clara airport.


tripadvisor Traveler Reviews
  • Nick H : Collingwood, Canada
3rd Time and Counting

3rd visit to the MCSM, this hotel was pretty good before the hurricane but Wow what a job they have done post Irma.After arriving 9 hours late thanks to Air Canada (won't be flying with them again anytime soon - see my review in the flight reviews) we were greeted by J.J. our guide on the bus. Nice guy, had lots of beer on the bus. Approx. 1 hour 45 minutes on the bus, which should have been in daylight but thanks to AC was in darkness. We've been before, but a bit disappointing for those travelling for the first time with nothing to see.Finally arrived just past midnight, check in was fast, super friendly guy on his own at the deck, sorry didn't get his name, if they post his picture on Facebook I'll give him the thumbs up for sure. We had requested a second floor room with a pool view and were not disappointed. Room 2622 was perfect. What a relief after a 9 hour delay.Being returning guests there was also a bottle of rum left in the room for us The only thing I could find wrong was a plug missing from the sink.The weather was not the best for the week cloudy the first couple of days, but coming from Toronto which was -17 degrees we made the best of the heat which was around +24 degrees. Later in the week the sun came out and boy it gets hot, sometimes you are glad of a little cloud cover.Seeing as it was raining one day, warm rain mind, we took a walk along the beach to the larger market about 4km.When you walk this stretch of beach you realise that the MCSM has by far the best bit!!They are currently trying to replace the sand washed away by the hurricane behind the Playa CSM by pumping sand via a long floating pipeline connected to a dredger.Got a taxi back from the market for 6 CUC.BEACH - The beach here is super, there is Cuban music, with exercise and dance lessons in the morning, and around 1pm the music is turned off. So if you like a quite beach, the afternoons are for you. We always do the beach in the morning because of the great holiday atmosphere put on by the great entertainment staff.Never a problem getting a sunbed, just look for the guys with the hand brushes they'll bring you a bed to wherever you want on the beach - just give them a tip and they'll look for you next time. Nice beach bar which has been rebuilt following Irma, and now has a small grill for Hot Dogs, Burgers, Chicken, or Pork on a bun for lunch. Big shout out for Nestor and the beach staff at the bar and on the sunbeds, great to see your smiling faces every morning.(even when it is raining).FOOD - Buffet area is nice and clean and the food is good, lots to choose from. Several food stations to have your choice cooked in front of you, and the lines where small and quick. 4 al la cartes restaurants, we ate in 2 the Tex Mex and Japanese both were very good.The snack bar was also very good, great pizza. A few items where not available, I wish they would tell you when they bring the menu and not when you decide to order only to be told they don't have what you want so you have to decide again !, this also happened at the Beach Ranch restaurant. The Ranch restaurant has a nice ocean view which makes your eating experience even better, they have a set menu, and the choice of fresh meat cooked for you on the BBQ out front. For some reason they have removed the salad bar which I much preferred, so now you get a set salad brought to you.Because we were returning guests were invited to a Gala Dinner at the International restaurant, which was attended by a few staff and managers. Excellent 5 course meal, and side entertainment of singing and dancing while we ate.BUGS - ENTERTAINMENT - The entertainment staff work hard and do an excellent job. There is show every night, and always some form of entertainment in the lobby bar before and after the main show. Music at the Beach in the morning and at the pool in the afternoon. Couple of things they could improve here - They only have chairs in the theatre area, there are no tables, nowhere to put your drink except on the floor. I have been to other resorts which have tables and it makes the show much more enjoyable and relaxing.The 2nd is the lack of knowing what is going on, they have a TV in the lobby bar which will eventually show you what shows are on but you have to watch it cycle through and if you blink at the wrong moment you'll miss it. They have a poster of the nights show at the towel shack but we did not go there everyday as we tried to keep the same towels as long as possible being eco friendly and all that.They used to post the daily show at the Buffet which was the ideal spot as you would see it every morning at breakfast.I did not see anything that advised you of the times or acts in the lobby bar entertainment at all, which was a pity because some of the acts were very good and we only got to see the tail end of most of them. One lobby band were exceptional, I think they were called Septeto something. the lead singers voice carried over the noise of the lobby without the use of a microphone, very impressive.TRIPS/TOURS - Cannot review any tours as we did not take any, however we go to a concert by the Buena Vista Social Club staged indoor at the large market area. This cost 47 CUC each and included the bus ride and an open bar. This band by the way where amazing worth every peso.This concert was recommended by our Air Canada rep, who did an excellent job, and very informative, sorry forgot his name.POOL - Pool was a little cool at the beginning of the week but soon warmed up when the sun came out. Pool was spotless cleaners doing an excellent job every morning. Pool bar excellent, thanks again Osbiel and the gang.STAFF - We like to tip the staff, and they deserve it, but in my three trips here I have never witnessed any staff member expecting a tip. This resort is excellent, but overall I think it is the staff members that make our choice of retuning to this hotel as opposed to another an easy choice. We were last here 2 years ago and I was amazed at the number of staff that remembered us. Thanks to you all for making our holiday so enjoyable, hope to see you all again next January, if not before..

  • cubasiempre : Toronto, Canada
Amazing Christmas at MCSM

Thank you to all the people at Melia Cayo Santa Maria for all the hard work to get the hotel up and running after IRMA. Incredible job . I went from December 21 to Jan 1.I was in bungalow 15 room 1524 and the air conditioning (which in the past has been the only reason I stopped visiting in the hotter weather) worked great. They have installed new units in many bungalows and working on the others. My room was kept clean and my fridge always refilled with what i needed. The pool is clean and most of the palapas have been put back up, working on the rest. The grounds as always looked beautiful. The beach is very wide with a lot of new palapas. They are adding more and will have more than 150 when done. They are also adding another beach bar at the end of the eastern walkway, which they are reparing now. The main beach bar and the ranchon are both up and running now. The buffet was fine for all my dinners and breakfasts and the snack bar and ranchon for lunches. A great big thank you to all the kitchen staff for preparing the meals , especially the great feasts for December 24 and 31. Thanks to all the staff for the warm welcome back.I had a great time here this Christmas and New Years eve.I am looking forward again to returning this May.whether you are a first timer or repeat client the staff are always friendly and attentiveOnce again thanks to everyone for the hard work to get up and running after the hurricane. I really lucked out on the weather as well , just a couple of morning downpours in the 11 days, no jelly fish, breezy on the beach. Thanks Ernesto for the clean chairs.Gracias, hasta prontoJohn

  • Robert M :
Great beach location

6th time to Cuba and this resort, while small and not having all the amenities of the mega-resorts, puts quality before quantity: best buffet we've eaten at, tons of live music from the afternoon until late into the evening, and really terrific staff. Room change away from theatre as we like the quiet to right on the beach - a little musty which is not surprising considering the hurricane they went through. This part of the beach is still nice and wide, whereas other parts have been washed away to the right. Shared gym with Las Dunas which has upgraded AC and some new equipment with friendly, helpful staff. Hope to return next year same time.

  • Farid A : Toronto, Canada
Beautiful Resort

We had a great time at this resort. The staff was friendly, the beach wasbeautiful. The food was ok not that great. the snack bar was good, thats the only place we didnt mind eating at. The rooms are nice as long as you are not in the lower level, because the have a weird smell.

  • Alexandra F : London, England, United Kingdom
Fell in love with Cuba ❤️

This was such a lovely trip the stuff at this hotel couldn’t have been sweeter! They are the hardest working staff I have ever seen. From the managers all the way to the housekeepers, beach, wait and activity staff they were all so lovely and professional.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner
  • 2 a la carte dinners/week
  • 24-hour snacks
  • House wine with meals
  • Unlimited local and selected international drinks
  • Mini-bar (water, soft drinks and beer)
  • Daily activities program
  • Nightly entertainment
  • Introduction to scuba diving in pool
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Kayaking
  • Tennis
  • Bicycles
  • Volleyball
  • Gym
  • Sauna
  • Dance lessons
  • 358 rooms in several 2 storey buildings
  • Restaurants including 2 a la carte (Italian and Mediterranean)
  • Bars
  • Piano/Jazz bar
  • Swimming pools
  • Car and motorbike rental
  • Gym
  • Sauna
  • Babysitting service
  • Beauty salon 
  • Gift shops
  • Parking

Junior Suite includes:

  •  Spacious accommodations
  • A/C
  • 1 king or 2 twin beds
  • satellite tv
  • telephone
  • mini-fridge
  • coffeemaker
  • iron and ironing board
  • safety deposit box
  • bathroom with hair dryer
  • balcony or terrace

Junior Suite Oceanview:

  • same as above but with ocean view

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Melia Cayo Santa Maria
    Cayo Santa Maria,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Melia Cayo Santa Maria
Jardines del Rey Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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