Melia Las Dunas
- What's Included
- All Inclusive Features
We took our children (14 & 11) here last week. We had a great time. Service was great. Thanks to Sandy in the buffet restaurant. The beach is amazing. Lot's of activity in the lobby. Pools were nice. Rooms were pretty basic. Overall, we really liked it here.
Whatever you do pick a newer hotel if you want a hotel that isn’t old, or falling apart. This hotel was rated 4.5 stars but those stars are based on the items that are available, the stars doesn’t tell you the condition of the hotel or the food or the cleanliness. This hotel was mediocre at the least and the food was so so. The hotel is older and don’t expect much in cleanliness and maintained buildings. The specialty restaurants were again so so as all the food started tasting the same. I tried the Asian fusion restaurant and it was terrible, went back to the buffet as the food was gross. The buffet only don’t have any expectations on having good food the food is limited and they need a new menu with some good chefs that can teach them new dishes that can help their business and keep their clients happy. Yes it is true tip the workers they only make $40 Canadian a month and use bills. They will treat you well if you do. The rooms are totally outdated and the paint is peeling and walls painted with different paints. The mirrors in the washroom is rusted. Our room had a burnt out light in the washroom and bed room. The bathtub took forever to drain. The room bar was loaded with soda and some beer. It was a nice treat with the towel characters like the cruise ship but that’s about it. The pictures on the website is very deceiving and makes the place look good, but those pictures must of been taken when new. The sightseeing is about two hours away and is ok and worthwhile. It is nice to get away. Our week while we were there it rained, cold and windy. We barely spent more than 20 mins In the pool as the pool is not heated and is freezing cold. My only good memory is smoking nice Cuban cigars. The price for certain cigars was cheaper at the hotel than the airport. Overall for cleanliness and condition of this hotel I give it a 2 stars.
First time there and definitely not the last one! It was amazing! Yoga classes by Isidro and massage demonstration by Yoan were just incredible!! All the dance classes, the shows and the entertainment was perfect! It was an insane vacation!!!
Flight was O.K. arrived about 4.15, going through the customs was simple and we were soon loaded on our bus, however after sitting there for 15 mins we were told that four people were still searching for their luggage so there would be a delay, this gave our Sunwing bus rep the opportunity to sell beer at 2 peso per can. Another 30 mins and still no luggage, never mind still lots of beer to buy, after over an hour sitting on the bus the people boarded without their luggage and we finally set off on our 2 hour trip to the hotel, one other note the bathroom on the bus was broken? After about 45 mins there was a request to find a toilet, by this time, thankfully, it was dark as the bus pulled over and just let those in need, off to find a spot on the grass. On our way again and more beer for sale and another pit stop required?? We finally arrived at 8.30 a little tired and hungry.A difficult place to review, the room, bar and restaurant staff are very good. We paid an extra $300 to upgrade to a premium room hoping that this would include a "view" from the balcony, the view turned out to be a muddy patch of overgrown broken dead bushes. I mentioned this to the desk staff who informed me to take it up with the Sunwing rep. His reply was, "What room are you in?" He then turned around walked away and we never saw him again. The Sunwing reps are there to sell you trips not to assist with concerns.The resort still has problems following the hurricane, some facilities are not availableand still a work in progress but the pools are fine. This is Cuba and other than the restaurants, smoking is allowed everywhere so be aware there are lots of smokers at the pools, bars, theater and snack bars. Children 12 and under are free so there are lots of children, not a criticism, just information.The beach is fine with lots of chairs etc, also lots of sail boats but no canoes or peddle boats. Walking the beach is fun as there are a couple of bars at access points. If you walk to the left for a couple of miles you will be on a nudist beach! just information! No local beach fishing, too shallow, I was informed there is a bridge with very good fishing the other side of the nudist beach.For 2 peso you can take a bus to a tourist mall about 10 mins away or walk to one in the complex about 5 mins.The food at the buffet is O.K. a little boring after a week, the a la carte's just O.K.Would I go back? No, too far out and the things I missed were an ocean view and better A la carte food and the smoking was a problem for me.
Once again I had an excellent trip at Melia Las Dunas!! The staff are wonderful, they make us feel like home! They are amazing people! The yoga, taichi and meditation classes were great!! The atmosphere is excellent. We had a wonderful trip and we will definitely be going back! Made some amazing friends!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner plus snacks
- A la carte dinner with reservations
- Unlimited domestic drinks 24 hours a day
- Tennis day & night
- Use of fitness centre
- Use of bicycles
- Ecological excursions
- Daily activities & nightly entertainment
- 925 rooms
- 4 a la carte (Seafood, International, Italian and Steakhouse)
- Snack bar
- Bars including, Pool bar
- Room service
- Fitness centre
- Spa (fee)
- Internet facilities (fee)
Standard Room includes:
- 1 king or 2 twin beds
- Satellite TV
- In-room safe
- Coffee maker
- Iron & ironing board
- Bathroom with tub, shower & hairdryer
- Balcony or terrace
- Maximum occupancy is 3 adults or 2 adults & 2 children
Standard Oceanview Room & Superior Room also available.
Kids Deal - One child under 13 stays and eats free. Date restrictions apply.
For the Kids - Baby Club (ages 0 to 3), Kids' Club (ages 4 to 8), Preteen Club (ages 9 to 13), Teen Club (ages 14 to 17), Wading pool, and Babysitting for a fee (subject to availability).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Special Occasions - Wedding and free Honeymoon packages are available. For more details, please inquire.
Resort Location Map
Melia Las DunasCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Cayo Santa Maria, Caibarien, Villa Clara Jardines del Rey, Villa Clara Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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