Melia Las Dunas
- What's Included
- All Inclusive Features
What can I say? Wow! This resort is a beautiful resort! Cayo Santa Maria is beautiful! Everyone at the resort was so friendly and helpful, we were told that the food wouldn’t be that good, but we were pleasantly surprised! It’s got the most beautiful beaches and the weather was fabulous. There is a market that is easy to get to by the local transit, an open air bus that takes you around the island. A few stand outs we had were the servers in the buffet. Carlos especially! He was the best! We would definitely return!!
We've been three times in Melia Las Dunas and I would return there any day. The first time we went there for 2 weeks and it felt like paradise: It was in July 2012 and the hotel probably was recently downgraded as we felt we got 5 star-level service for the price of 4 ½ star. At that time, we only had one kid. Everything looked top-notch in the hotel. The room we got was great: clean, with well preserved furniture, in a building close both to the beach and to the buffet restaurant. The beach was gorgeous, with its fine white sands, clean turquoise waters with many fish species that one could just feet from one’s hand and overflying pelicans. We found the food way better than what we knew from other trips to Cuba (Varadero, Cayo Coco, CSM), both with respect to variety and taste. A lot of effort was made to present the food in an appealing fashion (e.g., sculptures made of fruits/veggies were all over the place, kids got crêpes with nice drawings out of chocolate sauce, etc.). This had probably something to do with the presence of Louis, a chief from Dominican Republic, who was sent by Melia to help raise the quality (we happened to know him from a previous tri to Cayo Coco). All the à-la-carte restaurants we tried were very high-level (for Cuba) with the Romantico being the absolute champion: we fell for their lobsters and the piano-sax duo. The entertainment program was great, though one item was enough to make us happy: Twice a day, the hotel music band will play Cuban music on the central alley so that guests could dance around. Additional pleasure was the bier garden bar where western brands like Heineken, Becks and Corona would be served for free. The hotel staff —led by their Spanish manager whom we often saw monitoring the work— were helpful, efficient and friendly, especially the people in the buffet and the gardeners. With many of them, we had this kind of special relationships —that are possible only in Cuba— when you feel that tips and gifts, on our side, and special attention and « insider tips », on theirs, are not « part of the game » but rather spontaneous gestures meant to show sincere appreciation for the other side. Among all the nice people we met there, a constant value has been Hector, the smiling gardener who took such a pleasure to show to our kids the hidden side of the local flora and fauna. Among the very few negative points were the hordes of mosquitos (spoiled a pizzeria evening) and the rather unfriendly staff at the lobby bar. Our second stay was for a week-long winter-break holidays in March 2015. During a less spectacular season of the year and with a small baby, this was a different type of experience.The hotel had changed a bit: The Ranchon beach restaurant had got a BBQ extension, which proved an instant hit with us (we forgot the lunches at the main buffet) while the new ice cream pavilion became our older son’s favorite. A part from this, we were a bit disappointed by the food which we found of lesser diversity and not as well presented as before. Some novelties like the giant scampis and razor shells still brought excitement to the meals, yet it was a far cry from our past experience. The à-la-carte restaurants had followed the general downwards trend, yet we had a nice surprise with the Chinese where we liked the tasty dishes the classy interior (but we did not try Romantico as small kids were not admitted). The beach proved to be a different story in winter as the strong winds typically brought waves that would muddle the water so it did not have the gorgeous see-through aspect. Fishes were nowhere to see and only the rare pelican overflighs would bring a bit of an excitement. We were also less happy with the room we got, but were not eager to change it since it would cut our already short stay by half a day. This time we could explore in-depth the evening entertainment program and it was quite enjoyable, yet to our regret, the live Cuban music had disappeared from the schedule. The staff was, as always, helpful and efficient, yet the people we knew from before looked somewhat tired and less friendly (were it the political and economic changes Cuba underwent meanwhile?). Nevertheless, there was nothing specific to complain about: In particular, we enjoyed special attention because of the baby and usually could get everything we needed for the little boy (even a pack of powdered milk). And we were happy to find again Hector who once more brought some nature exploration taste to our stay, like the lizard catching with a lasso. Among the rest of the staff, we appreciated at most Alexis, the man behind the Ranchon BBQ, who served his clients with dignity and a splash of humor. Finally, we were back there in Autumn 2016, i.e. way off the peak season. The downtrend was, unsurprisingly, visible again as most of the installations looked even less appealing and requiring a renovation. A noteworthy exception was garden: We found it totally reshaped and much friendlier in its new layout. Part of the installations were closed due to the low season, e.g. one or two of the restaurants. However, most of those we enjoyed particularly were there for us: the ice-cream pavilion, the boutique next to it where we found again the famous Havaianas tongs at half their price in Canada, the grill at the Ranchon with even larger choice of grilled fish (but low on sausages this time), etc.Initially, we got a rather unappealing room with a rusty bathtub and old furniture, so we went to the customer service and asked to get another one. We were pleasantly surprised to get a higher-end room which, beside being freshly renovated, had an additional luggage storage space handily split from the main room together with the bathroom. Did they check that we were returning customers, or was it the low season luck? The restaurants were average: I could still have a lobster in the seafood one, but it tasted merely good, nowhere close to what I used to have in the Romantico (again, we were not admitted because of the small kid). On the positive side, the staff looked a bit more optimistic than a-year-and-a-half before. Hector was again there for us and added a personal touch to the whole experience (this time we were treated to fresh maracas from their garden!). Alexis was also on his Ranchon grill, happy to see us again and ready to exchange about life in Cuba, latest changes, etc. The entertainment program seem also an improvement w.r.t the past, with a special mention of the ‘ballet aquatico’. Finally, the beach was almost as gorgeous as we saw it back in Summer 2012, with many birds and fishes to be seen (and hand-fed, occasionally). The pelicans were more impressive than ever before: once about two dozens of the them were floating just meters from the shore so I could approach them for a high-resolution video.To sum up, after 10+ trips to Cuba and stays at all sorts of hotels, Melia Las Dunas, and Cayo Santa Maria in general, wins hands down. This is definitely the place where we spent our most intense and eventful holidays.
The whole place is a hidden gem. Rooms are comfortable, complimentary bottle of rum, fresh coffee and beverages every day at room , great and simple /incredible!!!/ food at the restaurant, including variety of fresh exotic fruits, cheese, salmon fish and seafood. And more. Staff is helpful and friendly. The complex provides choices for all food lovers 24/7 - burgers, pizza, pasta, ice cream /extremely delicious , coconut is my favourite/. Go to the beach, to the pool or just walk around. A plenty to see and do. This tropical freshness brought us the best vacation so far.
Had a great week here. Had a chance to relax, and also had a chance to party. Food was good for Cuba, lots of night time entertainment. Little shopping area just off the resort. And oh my gosh, MOST BEAUTIFUL BEACH I have ever seen, literally took my breath away. Picture perfect!! Ill be back, but I think its better for couples or people just wanting a quieter place to relax and stay at the resort. Long drive from airport but that didnt bother me. Grab somw drinks for the road and got a buzz by the time me and my mom got there. Ill be back one day, its a gorgeous place.
About 60 family and friends were at this hotel for our daughter's wedding last November 2016. The hotel and grounds and the beach were absolutely beautiful. The room(s) are a bit dated but still very cheerful and clean. We loved all of the bars and restaurants and the staff are great. A couple of negatives......the reception was at one of the hotel restaurants (I forget the name) and as the mother of the bride I have to say the lobster dinner that was ordered was awful. Most of the lobsters guests had were undercooked or overcooked. I was afraid to eat mine. Also, while the dinner was underway the grounds staff decided to spray/fog for insects right by the restaurant which was open-air. This was totally unacceptable. But generally, all of the guests enjoyed their stay. Would definitely go back again but given that this location was directly hit by a hurricane this fall (2017) I am not sure what condition the resort is in. Very sad as it is/was a truly beautiful resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner plus snacks
- A la carte dinner with reservations
- Unlimited domestic drinks 24 hours a day
- Tennis day & night
- Use of fitness centre
- Use of bicycles
- Ecological excursions
- Daily activities & nightly entertainment
- 925 rooms
- 4 a la carte (Seafood, International, Italian and Steakhouse)
- Snack bar
- Bars including, Pool bar
- Room service
- Fitness centre
- Spa (fee)
- Internet facilities (fee)
Standard Room includes:
- 1 king or 2 twin beds
- Satellite TV
- In-room safe
- Coffee maker
- Iron & ironing board
- Bathroom with tub, shower & hairdryer
- Balcony or terrace
- Maximum occupancy is 3 adults or 2 adults & 2 children
Standard Oceanview Room & Superior Room also available.
Kids Deal - One child under 13 stays and eats free. Date restrictions apply.
For the Kids - Baby Club (ages 0 to 3), Kids' Club (ages 4 to 8), Preteen Club (ages 9 to 13), Teen Club (ages 14 to 17), Wading pool, and Babysitting for a fee (subject to availability).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Special Occasions - Wedding and free Honeymoon packages are available. For more details, please inquire.
Resort Location Map
Melia Las DunasCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Cayo Santa Maria, Caibarien, Villa Clara Jardines del Rey, Villa Clara Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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