Memories Paraiso Azul Beach Resort
- What's Included
- All Inclusive Features
The Memories has a distinct Cuban flair and an amazing white sand beach. The resort offers lots of activities both pool side and in the ocean, making it great for those who like to keep active. It is rated 4 star but the facilities and amenities here vary quite a bit. The beach and activities are outstanding but the rooms and food we would say are just average. The lobby bar servers great cappuccinos for that morning boost! The price at this resort is often very attractive and for that reason it has become a popular spot for travelers. If the price is right, the Memories Paraiso Azul is a great option, but go with an open mind and understanding that maybe not everything here will live up to 4 star standards.
If you are looking for a nicer resort and budget is not as much of an issue, check out the Royalton Cayo Santa Maria, located just down the beach.
Let me just start by saying that we had booked our trip to go to the Starfish (my home away from home). But unfortunately the hotel had closed and we were transfered to the Memories. So we started our vacation a little dissappointed. We were delayed one day because of Hurricane Matthew. Sunwing was amazing with putting us up in the airport hotel, gave us vouchers for our supper and breakfast and also a voucher credit of $150 for our next trip. Well done Sunwing to keep your customers happy.I have travelled many times to Cayo Santa Maria in the last couple of years. Why ? For the most friendliest people. Yes the beach is breathtaking. But most of all, I go back for the staff. I have made some life long friends (mostly at the Starfish) and I love to go back to see them. Now I have made some new friends at the Memories which I will go visit the next time I'm in CSM. Thank you to my new friends Yuri, Lorna, Janna, Osniel and the others for the service that you provide and always with a smile.Room : we were in building 52. Our rooms were spacious and very clean. No issues at all. We were close to everything. Thank you Lily for arranging this for us.Food : I had no issue with the food. There is always someting to find for every taste and plentiful. Find something that you like and stick to it if you are a fussy eater and bring some spices. If you get your food from the grills were they prepare it in front of you (pasta, fish, chicken, rice). You will not be dissappointed. You just need to be a little patient as most people get their food from the grills. You are on vacation, so what is the rush. We ate at the Italian and Mediterannean and both were good.Beach : well like everyone said .... it is breathtaking ... best beach in the world.Entertainment : As I have been to CSM many times. We didn't go to the shows in the theatre. We mostly stayed in the lobby and listened to the enternainers there. Unfortunately I found it too mellow (lots of instrumental). The only good entertainer was George. He is an amazing singer and knows how to get the crowd moving. We had so much fun dancing. I am hoping to see him more at the Starfish on my next trip in April. Unfortunately we found out at the end of our trip that there was enternainment outside the theater before the show. Go check it out. It's more livelier if you like to dance.Visit to Santa Clara : After many trips to CSM I finally made it to Santa Clara for a tour. I don't much like going on the tour bus. Too many people and you end up missing out on a lot of information. So I had made arrangements with Yairy from the Starfish for a taxi tour guide. We got picked up at the hotel by a taxi. Who took us to Santa Clara where we met our personal tour guide. This was an experience that I will never forget. The best way to get a tour of the city. It was personal and we got to see what we wanted. Thanks again Yairy and Lily for arranging this tour for us. And a special thank you to our taxi driver Daniel for the safe trip there and back and to Yailiset our tour guide for making us live the real cuban life for a day.My friend was sick for a couple of days. Not sure why as we ate pretty well the same thing. So I can not say it was before of the food. Talk to the staff in the lobby bar. They suggested things to get better (camomile tea and sprite with a little bit of salt to help with the upset stomach) and they took really good care of my friend (thanks again Yuri and Lorna).To Tony and all the staff, thank you and keep doing what you do. I will be returning to CSM soon.
We enjoyed our vacation at this resort. Our room was in the 3300 building which was as close to everything that one could be. We had a suite which had a whirlpool tub, 2 showers, 2 bathrooms, a living/dining room, 2 televisions, and an ocean view from the balcony that was beautiful. The food is the best we have ever had in Cuba. We were pleasantly surprised at all of the choices at the buffet and the food was actually hot! We cannot say enough about the staff at this hotel. They are all wonderful, helpful, interesting people. We will go back to this resort.
Staff expected tips. Diamond club was a ripoff. Beds were uncomfortable. Buffet only changed 2 items per servings. 2 El carts - Italian was good. Tipped when we could. Definitely not going back. Avoid
Short and sweet review but this place is like home for us. We love the area, the staff and the hotel is just awesome for the price. The food is very good and plenty of options even in off season. The beach is the nicest I have ever seen and I highly doubt that will ever change. Room was nice and always clean. Staff here is what keeps us coming back and we have made many incredible friends here. The entertainment team is incredible. Lili and barquin are top notch and do a great job. Carlos and delvis at the theatre always take great care of us. Manuel and Danny at the lobby. And the entire team at the Paraiso pool bar are just awesome. Shout out to Daniel and REY!There is always one person that that makes our experience here just that much better. Ada. She works at the Italian restaurant and is an absolute sweetheart. It is incredible how one single employee can make such a difference at such a large resort. We are getting married at memories in December and we could not imagine doing it anywhere else. This place is like home for us. We are very excited to see all of these great friends very soon. 5 more weeks!
The vacation was amazing when it came to the hotel staff all lovely people. For the price paid it was okay but there are something to do go unnoticed and need attention right away. We were in bugalow 40 and the room was run down we had mold in our room which was a horrible smell our shower leaked and left water everywhere. The bed sheet were not changed once in the whole week. The food was ok not amazing but you can find something to eat thats forsure. This was my 5th trip to cayo santa maria and 2nd time to memories but prob wont be back only reason i was there was because star fish had to close due to low season.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and Dinner Daily
- Drinks; Domestic and International Brands
- Ping Pong
- Board games
- Introduction to Diving
- Volleyball Beach
- Wind Surfing
- Daily activities
- 1395 Rooms
- 2 Buffet and 7 a la carte restaurants
- 9 Bars
- 6 Pools, including children's pool
- 2 Lit Tennis Courts
- Motorized water sports (fee)
- Shops (fee)
- Business Center (fee)
- Internet access (fee)
- Fax Machine (fee)
- Medical Services (fee)
- 1 King or 2 twin beds
- Air Conditioned
- Satellite TV
- Hair Dryer
- Safety Deposit Box
- Iron & Ironing board
- Coffee/ Tea Maker
- Mini bar (restocked daily)
- CD player/USB
- 220V (adapters/transformer required)
- Maximum Occupancy 4, up to 3 adults
- 1 King or 2 Twin Beds
- Maximum Occupancy 5, up to 2 adults
- 1 King or 2 Twin Beds
- Maximum Occupancy 4, up to 3 Adults
- 1 King or 2 Twin Beds
- Maximum Occupancy 3, up to 2 Adults
Wedding / Honeymoon Packages - are available. Please inquire for details.
Resort Location Map
Memories Paraiso Azul Beach ResortCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Caibarien Villa Clara Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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