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Memories Paraiso Azul Beach Resort

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Our Opinion

The Memories has a distinct Cuban flair and an amazing white sand beach. The resort offers lots of activities both pool side and in the ocean, making it great for those who like to keep active. It is rated 4 star but the facilities and amenities here vary quite a bit. The beach and activities are outstanding but the rooms and food we would say are just average. The lobby bar servers great cappuccinos for that morning boost! The price at this resort is often very attractive and for that reason it has become a popular spot for travelers. If the price is right, the Memories Paraiso Azul is a great option, but go with an open mind and understanding that maybe not everything here will live up to 4 star standards.

If you are looking for a nicer resort and budget is not as much of an issue, check out the Royalton Cayo Santa Maria, located just down the beach.


Overview
The Memories Paraiso Azul Beach Resort is nestled along a celebrated stretch of sandy beach fanned by pristine turquoise waters. Imprints of Spanish colonial style and design can be found at this beautiful vacation hideaway. From its stained glass windows to its classic thatched roofs, the Memories Paraiso Azul Beach Resort blends the flair and feel of old Cuba with the vibrancy of a flourishing tourist attraction and destination hotspot.

Location: Beachfront in Cayo Santa Maria right next to the Royalton Cayo Santa Maria

tripadvisor Traveler Reviews
  • Sarah M : Montreal, Quebec, Canada
Amazing beach, bring some snacks

Standard Cuba, beautiful beach and weather but lacking in the food department. Our room was ok, nothing fancy. No working tv, coffee pot or phone but clean. Just go, drink and lay on the beach. :) nice staff, always felt welcome.

  • frank b :
WOW loved it more than any other place !!

Simply wow, my wife and I were there from April 19 to the 26th 2017, we were very hesitant reading all the negative reviews by other travellers prior to us departing. I must say the hotel is a little old, and may need some upgrading. You know, like some ceramic that's broken out side or planks of wood that need changing but aside from that we absolutely loved this place, from the fantastic entertainment on the beach and by the pool, to the live bands and singers in the lobby before supper, the staff is five stars +(Baidy's at the lobby thank you) Pools are amazing, the site also offers a little Paseo that has a bunch of little bars, terrasses , a bowling alley, a beautiful spa, and a bunch of little stores for souvenirs and other trinkets ! There's a theatre with shows every night. Also there's a disco "Estrella" at the paseo also wonderful. The food was really good, we've been to many other places in Cuba and this one is really good !! The seafood and fish is fresh, the cheeses wow !! Deserts like cheesecake and brownies!! It was really, really good !!Also there's a 24 hour snack bar. Beaches A+ it's Cuba !! Clean, wide white sand with about 200 ft that you can simply walk out and are still only hip deep ! Water is cristal clear and warm. The beach is very clean !! There are Sand fleas if you're there early in the morning so if you have to go put your towel out make it quick!The rooms are older but very clean !! The cleaning staff is really impeccable!! The grounds are also extremely clean and well maintained!! All in all I will go back to this resort again and again, as do most of there guests and now I know why !! Thank you to all the staff at Memories Paraiso for making our vacation amazing for me and my wife !! 5*

  • Kmoke : Toronto, Canada
Good for the money.

We had a nice vacation but this is not a 4.5 resort. Maybe the Sanctuary or Grand Memories sections are a 4.5 but Memories Paraiso is not.The 1.5 hour bus ride is really 2 hours. We had a bathroom on our bus to the resort but on the way back to the airport we did not. So make sure you go to the bathroom before you get on the bus.We found all the staff very helpful and friendly. Take the time to learn a few words of Spanish before you go. I took an English/Spanish dictionary with me. You can't expect the staff in a Spanish country to know English, French and German.The beach, pool and grounds were beautiful and well maintained. My biggest complaint was our room. The tub, sink, toilet, floor and sheets were clean. There was a thick layer dust on all the tables, TV, radio and dressers. The walls in the bathroom and ceiling had mold on them. Paint was peeling and patches of plaster falling off of the walls. The walls in the room were dirty. We had different maids and none of them cleaned the room to my satisfaction. They emptied the garbage, made the beds and put clean towels in the bathroom and swept the floor but no other cleaning was done during our stay. And yes, we did tip.They did do some maintenance to the hotel during our stay. I went in to use the lobby bathroom and there was a worker in there painting. They were also painting the hallway in our bungalow while people were walking in and out of it. There were no "Men at Work" or "Wet paint" signs.To my surprise the food wasn't too bad. I had been to Cuba twice before at other resorts where the meat was raw on the inside and rice and potatoes were served stone cold. There wasn't a lot of variety but you could eat the food and no one got sick. The desserts were very good.I traveled with my husband, 16 year old son and 11 year old daughter. I only paid 3000.00 for the 4 of us. I think it was a good trip for the money I paid. Had I paid full price I would have felt cheated.

  • cjputts : Guelph, Canada
Christine

Don't visit this resort. Definitely 1 star, if even that. The resort is old needing much repair. None of the phones work and there were no public ladies washrooms available. Always "out of order" or only one available. I even had to resort to using the men's room. Guest services don't help and the resort doesn't seem to care. Drinks on the regular, all inclusive plan are watered down. The food is passable, at best. Even the special a large carte restaurants had very disappointing menus and sub standard food. Our group of 22 were housed all over the resort (and its big) and had many, many issues from no water or drinks for the bar fridge to no a/c, leaks and sub standard rooms. Many had to change rooms and that is difficult with children. All in all, a very poor investment of time and money. Be prepared to tip constantly and plan on a 27 peso/adult 15 peso/child cost for the VIP lounge at the airport during your 3 hour wait for your flight. It's worth the cost for food & comfort while waiting. BTW the resort is a 2 hour bus trip from the airport and your return flight will likely be around 10:15 p.m. no matter what your original booking says.

  • Chris B :
Had a great time - a few minor improvements would have gone a long way though

We stayed there the first week of April. The weather was perfect. The resort is a little older and in need of some updating - but we knew that going in. The beach was fantastic - the best we've ever experienced. The pool areas were great, as were the bars. The entertainment was better than most resorts. The staff were generally very friendly and helpful. We changed rooms once - primarily to get one with a working phone. There were little things - a bulb worn out and a slow-to-fill toilet, but we've find that kind of thing most places. The food was better than expected - not a lot of fruit and we favoured waiting in line at the cooking stations to make sure things were well-cooked. The cooks seem to work at their own pace - one would only cook for one customer at a time while another would de four at once.If there was one thing that drove me crazy was how much better the resort could have been if they'd only address a few (and often repeated in these reviews) things. Firstly, the boardwalks to the beach were all in need of repair - the same broken boards have been that way for months!). Two guys and a hammer could have made this oft-repeated concern vanish with a mornings work. Second, the bathrooms at the beach and pools need to be fixed. Again, a plumber and a few new fixtures is all it would take to make dozens of reviews better. The one other head-shaker to me is that if they culled some of the bushes away from the rooms then everybody could have a great view of the property and there be a lot less bugs - unfortunately most of the ground floor and a lot of second floor rooms are looking at jungle - even facing the common areas.In the end, we liked it and could very likely go back. We had a great time and there was a lot to like. Next time I'll take my hammer )

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner Daily
  • Snacks
  • Drinks; Domestic and International Brands
  • Ping Pong
  • Gym
  • Board games
  • Tennis
  • Darts
  • Introduction to Diving
  • Volleyball Beach
  • Petanque
  • Soccer
  • Basketball
  • Kayaking
  • Catamaran
  • Wind Surfing
  • Paddleboats
  • Daily activities
  • 1395 Rooms
  • 2 Buffet and 7 a la carte restaurants 
  • 9 Bars
  • 6 Pools, including children's pool
  • Gym
  • 2 Lit Tennis Courts
  • Watersports
  • Motorized water sports (fee)
  • Shops (fee)
  • Business Center (fee)
  • Internet access (fee)
  • Fax Machine (fee) 
  • Medical Services (fee)
Junior Suite Terrace, Balcony, Pool View or Ocean View includes:
  • 1 King or 2 twin beds
  • Air Conditioned
  • Satellite TV
  • Hair Dryer
  • Safety Deposit Box
  • Iron & Ironing board
  • Coffee/ Tea Maker
  • Mini bar (restocked daily)
  • CD player/USB
  • 220V (adapters/transformer required)
  • Maximum Occupancy 4, up to 3 adults
Family Junior Suite:
  • 1 King or 2 Twin Beds
  • Maximum Occupancy 5, up to 2 adults
Diamond Club Suite:
  • 1 King or 2 Twin Beds
  • Maximum Occupancy 4, up to 3 Adults
Suite:
  • 1 King or 2 Twin Beds
  • Maximum Occupancy 3, up to 2 Adults
For the Kids - Baby Club for ages 0-4. Hours of Operation 09:00-17:00. Mini Club for ages 5-12. Hours of Operation 09:00-17:00. Activities: Games, Walking cartoon characters in the hotel area, Outdoor Games, Swimming pool and 2 Rooms with exclusive Games Consoles. Babysitting available on request (fee).
Birthday Bonus - Celebrate your birthday with a bottle of sparkling wine and birthday cake. *Clients must present valid ID / passport upon check in.

Wedding / Honeymoon Packages - are available. Please inquire for details.



Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.



Resort Location Map


  • Memories Paraiso Azul Beach Resort
    Cayo Santa Maria,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Memories Paraiso Azul Beach Resort
Caibarien Villa Clara Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.