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Royalton Cayo Santa Maria

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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Our Opinion

The Royalton Cayo Santa Maria is a gem of a resort, located outside of Cuba's capital. The resort has a great array of pools and the grounds are well-maintained. Resort staff is incredibly hospitable, pleasant, and attentive. This is a great budget resort for couples and adults who want to experience the luxury of what Cuba has to offer without having to splurge.


Overview
Pamper yourself in paradise at the Royalton Cayo Santa Maria, one of Sunwing's recommended Adults Collection resorts. Here you'll experience the ultimate in 5-star treatment while enjoying the breathtaking beauty of this small tropical island located north of Cuba. This adults only, all inclusive resort welcomes you with a special cocktail, cold towel service, a bottle of rum in each room, beach towels and VIP bathroom amenities upon arrival. Guests are treated to 24-hour room service with special menus for breakfast, lunch and dinner. This degree of luxury treatment is extended to all guests at the Royalton Cayo Santa Maria, regardless of room category. Whether you're planning a romantic getaway, celebrating a special occasion or looking for a relaxing (no kids) vacation, the Royalton Cayo Santa Maria offers an affordable all inclusive luxury experience.

Location: Beachfront at Cayo Santa Maria

tripadvisor Traveler Reviews
  • kymcrosina : Oshawa, Canada
First Class Staff and Resort

We have visited Cuba a number of times, as well as other Caribbean islands. This was our return visit to the Royalton, Cayo Santa Maria. The First Class Staff at the Royalton go above and beyond expectations in order to make your vacation memorable. They are personable, friendly, hard working and go out of their way to anticipate and fulfill your needs. When you first arrive at the Royalton, the open air lobby with it's gorgeous views, over the infinity pools, gardens and down to the ocean sets the tone. We had arrived at Paradise!! The Front of the Hotel staff greet you with warm smiles and efficiency as they check you into your room and make the introductions to your personal Butler for your vacation. Dany and Noelvis were our butlers as they work opposite days so that guests always have someone to look after their needs. We were lucky to get Noelvis for the second time. It was like seeing an old friend! Rooms are spacious, modern, clean and well kept. All rooms have either a balcony or a garden terrace, as well as bright, large bathrooms with walk in rainforrest showers and large soaker tubs. Diamye kept our room spotless and was always cheerful. We looked forward to returning to our room after she had finished, to see what surprise we would find decorating our bed :)The Gardeners have done an incredible job in the few short years that the hotel has been opened. The landscaping is creative and the variety of flora is out of this world. As you walk around the grounds, the creativity of the Gardeners is unbelievable. There are hidden gems everywhere just waiting to be discovered, from the herb garden, the private reading nooks to the rockery gardens. We found out from Giampaolo that the multitude of new trees that have been planted (with the guests names on a plaque) around the resort commemorate guests that have returned for their 3rd visit. This was reassuring LOL, as we thought maybe that plaques were in memory of someone who had passed away!The beach......WOW, absolutely stunning! The finest sand beach we have ever been on! And the colour of the water, out of this world spectacular. I am up very early in the morning, and someone is out there every day working hard to rake and beautify the beach for our enjoyment. There are more than enough lounge chairs for everyone who wishes for one. Raxon, the "Beach Boy" does an outstanding job setting up and cleaning the lounge chairs when you arrive. His sense of humour and friendliness definitely set the tone and only adds to the enjoyment of the beach. The 'Beach Bar" waiters work tirelessly to make sure you never go thirsty, Thank you! A welcome addition to the Beach Bar is the chef who appears at lunch time to make and deliver the best quesadillas ever!The Entertainment was excellent. Thanks to the staff that took care of the daily activities at the pool, the beach and offered a variety of nightly entertainment. All performers were top notch. Cuba has a plethora of talent. We were there for New Year's Eve, and the dining and entertainment was out of this world, What an wonderful way to ring in 2017! Well Done!!!!At the Royalton, there are no long line ups for the buffet Dining is a la carte. You hear stories about the food in Cuba not being up to par. Put these thoughts aside when you stay at the Royalton. Both the food itself and it's presentation is on par with great restaurants from around the world. You have a welcome variety to choose from, excellent portion size, outstanding service and a well stocked wine list at your disposal. Thanks to the first class restaurant staff, from Giampaolo Fadda (Manager of Food and Beverage) who greets everyone with personality and warmth, all day when they come to dine in the restaurants or the Sunset snack shack (open 24 hours) , as well as checking in with you at your table to make sure you want for nothing, to the wait staff (Letisia and Idanis and others) that is both professional and friendly as they cater to your every need. At the lower pool, is an amazing "Pizza hut" , be sure to check it out! The Chef there is creative and friendly! All of the Royalton staff are exceptional at their jobs. Special thanks to the following staff who added to our personal experience and enjoyment at the Royalton; Noelvis (for everything he did, both large and small), Dany (his cheerfulness in the morning), Claudia (Piano bar , for her Cosmopolitans and heated cognac ), Daytime Bartender at the Sunset Snack Shack for his great coffee(s) and suggestion of "Angostuza", Raxon at the beach for his work ethic and friendliness, Letisia for her professionalism and concern, Idanis, for her creativity and cheerfulness, Tiziana Gomez for her dedication and friendliness and last but not least, to Giampaolo Fadda for his untiring work ethic, attention to detail and friendliness (especially on his day off when we ran into him on the beach) Thank you to everyone at the Royalton. We can't wait to come back! Alberto and KymOshawa. Ontario, Canada

  • Cheryl H : Kamloops, Canada
Simply The Best.

Wow what a fantastic trip to the Royalton in Cayo Santa Maria. This was our second two week vacation to the Royalton in Cayo Santa Maria and it is simply the best. From the time you walk into the front door of the resort you are greeted by the most caring and wonderful staff.We have been spoiled both times we have been to the Royalton by not only the staff but by cuba itself the weather was perfect the beach is one of a kind. The resort and every staff member from the front door to the garden crews are top notch. We are so happy to say we will be returning to the resort in March to reconect with some very special people that we consider family and our new home at the Royalton. This is our new home and we feel so much love from all our new friends at the Royalton. Please people leave your high standard at home and embrace the same fantastic experience that we have. To the Royalton and the Staff we love you and look forward to seeing everyone ❤💜 You Are Simply The Best.

  • Sean L : Kamloops
Still love cuba

Wow what another great visit to cuba. Two weeks at the Royalton cayo santa Mariea . This was my second visit to this wonderful place. As I write this I have tears to my eyes as this experience was unbelievable. First have to give a shout out to All the staff they are truly the best. I can't wait to go back in March for my 40th birthday to spend time with people I feel like they are family. Second I see people complaining about the Royalton it's unreal how u can complain about this place No Where is perfect. I love cuba and it's people will always go back to a place I consider HOME.

  • Joany S :
Great hotel and great costumer service...

Me and my family really liked the hotel, the costumer service was amazing, the beach was beautiful. We really appreciated the attention from the management team of the hotel; we will definitely go back soon...

  • ge004alh : Louiseville, Canada
Royalton : one word :PARADISE...!!!!!

It was our second trip at this wonderful paradise...! We went there 2 years ago and we came back in january 2017...! We didn't go anywhere else between these 2 trips...! This is the best resort for us....! Everything is perfect.... the beach... the room... the restaurants... and all the staff is really wonderfull...! They recognized us and they are so thoughtful with us and with everyone in the resort...! This is quiet and safe... The rooms are located in somes bungalows and you have a butler for you...! This is a personnal service and it is very appreciated...! We will come back for sure as soon as we can....!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals daily plus snacks
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • 24hr Room service
  • Non-motorized water sports
  • Entertainment on the Beach
  • Butler service by the pools and on the beach
Added Values

Applicable for all guests staying in all room categories:

  • Special welcome and welcome cocktail upon arrival
  • Cold towel service upon arrival
  • Room Service 24 hrs (included) with special menus for breakfast, lunch & dinner
  • Bottle of rum in room upon arrival
  • Beach towels in room upon arrival
  • Bathroom with whirlpool tub in Suites only
  • VIP amenities in bathroom (on arrival)
  • Bathrobe and Slippers
  • Personalized mini-bar (re-stocked daily)
  • Free use of safety deposit box
  • Pillow menu
  • Nightly turndown service
  • Personalized assistance 24 hrs - Buttler Service - including packing and unpacking of luggage, tour arrangements, and co-ordination of transfers.
  • Breakfast, lunch and dinner a la carte (buffet breakfast also available)
  • 20% discount at the Spa (located in El Pueblo)
  • Preferred reservations at the Spa (located in El Pueblo)
  • Day pass (free) at Memories Paraiso Beach Resort & Memories Azul Beach Resort in Cayo Santa Maria (transfers not included)
  • Dine around (free) Memories Paraiso Beach Resort & Memories Azul Beach Resort in Cayo Santa Maria (transfers not included)
  • 122 Rooms
  •  2 Pools
  • 2 a la carte Restaurants
  • 4 Bars

Services located nearby in Pueblo Estrella:

  • Spa ($)
  • Business Center ($)
  • Internet access
  • Medical Services ($)
  • Disco ($)
  • Laundry service ($)
  • Beauty Salon ($)
  • Shops ($)
  • Fitness Center
  • Water sports center ($) is located next door at the Memories Azul. Offers non-motorized water equipment (hobie cat, kayak, snorkeling equipment, windsurfing, pedal boat and catamaran) ? Catamaran usage of 30 minutes per day. ? Hobie Cats usage of 30 minutes per day.
Junior Suite:
  • Garden View or Ocean View
  • 1 king or  2 twin beds
  • In-room safe
  • Living Room
  • Butler Service
  • 220V (adapters/transformer required)
  • 24 hrs room service
  • Bathrobes
  • Slippers
  • Mini Bar
  • Turn Down Service
  • Iron & Ironing board
  • Coffee/ Tea Maker
  • Air Conditioned
  • Ceiling Fan
  • Hair Dryer
  • Satellite TV
  • Balcony or terrace
  • Maximum Occupancy 2
Hydrothermal Circuit - All Royalton's guests are entitled to enjoy one free hydrothermal circuit, per person during its stay. This will be in the Spa located at the Pueblo La Estrella next to the hotel and reservations should be done with the Butler or in the Public Relations Desk at Reception.


Stay at 1, Play at 3 - Use of all facilities at Memories Paraiso Beach Resort and Memories Azul Beach Resort are included.


Birthday Bonus - Celebrate your birthday with a bottle of sparkling wine and birthday cake. *Proof of ID will be required.


Honeymoon Package - Free Honeymoon Package Inclusions:

  • Private Check- In guaranteed
  • Late Check-Out guaranteed until 15:00 hrs.
  • Room Up-grade upon availability for honeymooners
  • Flowers and Cava in room upon arrival
  • Nightly bed and turn-down service
  • Welcome cocktail
  • Romantic honeymoon dinner for the couple
  • Honeymoon Breakfast in Room the day after arrival
  • 10% discount in Spa

Valid under the following conditions: *Minimum Stay for the couple: 6 Nights at any of the Memories and Royalton hotels including any combination of them *Couple married within 6 months prior to arrival *Show Marriage certificate upon Check-in *Reservation request and voucher should be shown as "Honeymoon", specifying hotels and number of nights in each Memories hotels and Royalton. *Requests must be confirmed directly to the hotel prior of the date of arrival. *Special room category and extra services are not included in the Honeymoon program. To be requested directly to the hotel. Offer is subject to change or withdrawal without notice. Offer may be limited to select suppliers. Please speak to a vacation specialist before making your reservation.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royalton Cayo Santa Maria
    Cayo Santa Maria,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Royalton Cayo Santa Maria
05200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.