Royalton Cayo Santa Maria
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- What's Included
- All Inclusive Features
Our OpinionThe Royalton Cayo Santa Maria is a gem of a resort, located outside of Cuba's capital. The resort has a great array of pools and the grounds are well-maintained. Resort staff is incredibly hospitable, pleasant, and attentive. This is a great budget resort for couples and adults who want to experience the luxury of what Cuba has to offer without having to splurge.
Our room was fabulous, clean bright The food was great and the staff alway smiling that shows they love there job, also what ever you ask they were happy to help.I have told so many friend they should go what a great place to vacation Thank you Royalton for great servers you provide.
Just return from the Royalton, need to say that the Beach was amazing white sand and clear aqua water, the resort was well maintain, clean room and the pool was fantastic,the service from our butler Maria and Mario was great they had made all our restaurant reservations ,spa appointment book and left sparkling wine in our room it was amazing, the only thing that I was very disappointing with was the food choice and quality, breakfast was fine, lunch was ok and dinner was horrible. I was also frustrated that the internet connection was horrible, we bought card and most of the time didn't even work. Mosquito are horrible at night got bitten alive. Its not a place that I would go back to until food became of better quality. But still enjoyed my time with my husband and friends.
We just came back from an excellent and relaxing week at this wonderful resort.We had such a great week.First things first - the beach: Simply amazing! The powder fine white sand and turquoise water were exactly what we were looking forward to and it didn't disappoint. As for complaints about lack of shade, there are plenty of palapas and we never had trouble finding shade. You may have to move with the sun if you spend hours at the beach like we do. But we were very happy. As for the beach bar service - the bar staff came by often, and served us drinks with a smile. Juan Allen and his colleagues were great! Also at the beach bar is a small snack bar where they offered chicken or shrimp tacos. The chicken tacos were absolutely delicious! As for the restaurants, there are three main restaurants. Senses and Eggscellence are the two main a la carte restaurants. Their menu changes daily for variety. Our dinners were always good if not excellent! We had two dinners that were great, even by Montreal standards, let alone Cuban standards. The Cuban specialties like the beef stew, the Cuban soup, the Cuban style pork roast and chicken never disappointed. Sunset is the 3rd restaurant and is open 24hrs. Its menu is fixed so it can get repetitive if you are always eating there. Don't miss the BBQ station off to the side of the Sunset, we had great Cuban style chicken and pork.If you truly get bored of a la carte and want a traditional Caribbean style buffet, you can go to the Memories, a short 10 minute walk away. All Royalton guests have access to the amenities at the Memories -restaurants, bars, pools etc.. We wandered over but chose to eat at the Royalton.The RoomsWe were in Bungalow 3 - room 0305. No complaints at all. The room is spacious, with a large King Size bed, living room area with a table to eat - should you want to order room service. The bathroom is large - we loved our large rain shower!There's plenty of storage and hangers if you wish to unpack.Plus the cleaning staff does an excellent job. The room was always clea, with nice fresh towels at least once a day if not twice - the second during the turn down service when they also changed our beach towels.The poolsThere are two pools, the quiet pool, which is the infiniti pool we absolutely loved. The day beds get reserved early (by 7:30) but there are still lots of long chairs.The activity pool also has lots of day beds and long chairs. The activity pool really only gets a little more active in the afternoon when the team starts their activities like aerobics, bingo, dance lessons.Butler service - our butlers Maria and Mario were great, always pleasant and available, you can easily find them walking around their area of the resort. We saw them every morning and they were always asking if there was anything they could do to make our stay more enjoyable.Animation staff- Yasmany, Roghi, Blanca and others. They are friendly, pro-active, try hard to get everyone involved without being pushy. Games of volleyball on the beach, stretching, water aerobics, you name it! They were lots of fun and their spirit was contagious!Nightly entertainment, there is entertainment every night. Not traditional shows like at other resorts, but entertaining none the less. We were absolutely thrilled with the guitar players on Wednesday night at the Eggscellence - playing hits from Eric Clapton, Extreme, Beatles. There was even a surprise A Capella group that came in singing a few songs like O Solo Mio! Another evening a violinist and guitar player came to play a few songs during dinner time. It brought a smile and made the evening even more enjoyable.A big thank you to the management team, Raoul, Tiziana, Veronica who are always present, available, throughout the resort making sure that everything is running smoothly and that guests are happy. This makes a big difference. It was obvious to us that they really work hard to ensure that we have an amazing vacation.I would recommend this resort to anyone looking for a great relaxing luxurious vacation, you can't go wrong with the Royalton Cayo Santa Maria
Very nice people, helps you every time to have best day.We need to return to Royalton Cayo Santa Maria without huricanes.The beach, the pools and restaurants are fantantics.Special mention to the directive team.
I will go back to this resort. It has the best service that I have ever experienced. The senior manager drove me in his own car, to see a doctor and then waited for me. The staff were so friendly they felt like family. Several came to say goodbye. A young female manager gave my wife Cuban home remedy's to cure her minor ailments. She was very concerned and followed up with her. The same young lady also charged my wife's telephone. The food was top notch, lots of it and prepared the way you wanted. Lots of activity's and the room and grounds were clean and new.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24hr Room service
- Non-motorized water sports
- Entertainment on the Beach
- Butler service by the pools and on the beach
- Special welcome and welcome cocktail upon arrival
- Cold towel service upon arrival
- Room Service 24 hrs (included) with special menus for breakfast, lunch & dinner
- Bottle of rum in room upon arrival
- Beach towels in room upon arrival
- Bathroom with whirlpool tub in Suites only
- VIP amenities in bathroom (on arrival)
- Bathrobe and Slippers
- Personalized mini-bar (re-stocked daily)
- Free use of safety deposit box
- Pillow menu
- Nightly turndown service
- Personalized assistance 24 hrs - Buttler Service - including packing and unpacking of luggage, tour arrangements, and co-ordination of transfers.
- Breakfast, lunch and dinner a la carte (buffet breakfast also available)
- 20% discount at the Spa (located in El Pueblo)
- Preferred reservations at the Spa (located in El Pueblo)
- Day pass (free) at Memories Paraiso Beach Resort & Memories Azul Beach Resort in Cayo Santa Maria (transfers not included)
- Dine around (free) Memories Paraiso Beach Resort & Memories Azul Beach Resort in Cayo Santa Maria (transfers not included)
- 122 Rooms
- 2 Pools
- 2 a la carte Restaurants
- 4 Bars
- Spa ($)
- Business Center ($)
- Internet access
- Medical Services ($)
- Disco ($)
- Laundry service ($)
- Beauty Salon ($)
- Shops ($)
- Fitness Center
- Water sports center ($) is located next door at the Memories Azul. Offers non-motorized water equipment (hobie cat, kayak, snorkeling equipment, windsurfing, pedal boat and catamaran) • Catamaran usage of 30 minutes per day. • Hobie Cats usage of 30 minutes per day.
- Garden View or Ocean View
- 1 king or 2 twin beds
- In-room safe
- Living Room
- Butler Service
- 220V (adapters/transformer required)
- 24 hrs room service
- Mini Bar
- Turn Down Service
- Iron & Ironing board
- Coffee/ Tea Maker
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Satellite TV
- Balcony or terrace
- Maximum Occupancy 2
- Private Check- In guaranteed
- Late Check-Out guaranteed until 15:00 hrs.
- Room Up-grade upon availability for honeymooners
- Flowers and Cava in room upon arrival
- Nightly bed and turn-down service
- Welcome cocktail
- Romantic honeymoon dinner for the couple
- Honeymoon Breakfast in Room the day after arrival
- 10% discount in Spa
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.