Sol Cayo Santa Maria
- What's Included
- All Inclusive Features
Sol Cayo Santa Maria is a quaint older resort, not a bad choice as far as budget options in Cayo Santa Maria. Although the bungalow style resort is the oldest in the area, the rooms are being renovated. They have a restaurant on the beach and lobster dinner is included. Great mojitos here. A kid's club is available for ages 0-12.
I travelled to Sol Cayo Santa Maria in December 2016 shortly before Christmas. It is my 3rd trip to Cuba, but my first time to Santa Maria. I travelled with my boyfriend, it was his fifth trip to Cuba and his second time to Santa Maria. Overall we were pleased with our vacation. Having read the Trip Advisor reviews before hand, we were nervous for the resort. We read a lot of bad reviews. But the price was right and we needed a vacation, so we took our chances. Boy, am I glad we made that decision! I will break the review down into categories so you can skip to sections you are most interested in reading about. Check-in:We arrived around 12 PM but rooms were not available until 4. We were shown where our room would be and given a map of the hotel grounds. We were disappointed with how far away our room was and they told us we could try it and if we didn't like it, we could switch. We were free to use the resort until we could get our room. At 4:00 we went to the front desk to get our room keys. We were pleasantly surprised to find they had moved our room to the exact location we wanted, close to the pool. We got to our room and discovered that maintenance workers were working on the room. They spoke very little english but were able to tell us to go back to the lobby. We carried our bags all the way back to the lobby and were promptly given another room, although it was far away but had an ocean view. This was a fair compromise for us. Despite the confusion the check-in process was overall easy, quick, and handled well.Room:The rooms are very cute and ours was clean. The shower was great -- perfect amount of water pressure, plenty of hot water (although towards the end of the week when our villa filled up more I did find the water temperature to vary more in the shower). The toilet did sometimes have trouble flushing if they had just been flushed a few times. Bed was comfy, plenty of pillows, and room service was great. We were disappointed to have not received a bottled water the first day and one other day it was forgotten. Our cleaning lady was very nice and made towel and blanket decorations for the bed every day. The biggest downside was how far the room was from the lobby/main areas. It was a fair walk and our room key had a tendency to quit working about every day or every other day. It was very disappointing to get back to our room after a long day only to have to walk all the way back to the lobby to get another key. But, there are worse things that could happen! We made the best of it. It was an excuse to get some extra exercise for the day.Location (Santa Maria):Santa Maria is wonderfully quiet. We had the most peaceful trip away we have ever had. We never had to rush to claim a spot by the pool or on the beach. Sol Cayo Santa Maria is just a short walk to Las Dunas which is a small little town where you can do some shopping, have a meal, have some drinks, or go bowling. We walked there along the beach. It is also a short cab ride to a 2nd town (I forget the name) which is quite similar but has a great big tower you can climb to the top of and get a great view of the beaches and the resorts in Santa Maria. We also went bowling there which was a lot of fun for an afternoon. One thing I did notice in Santa Maria that was different from somewhere like Varadero was a greater language barrier. I didn't feel like the workers knew as much English as I have experienced in other areas of Cuba.Food:I have no complaints about the food. Those that have been to Cuba before know what to expect for food. I was not disappointed with the food here, although it was typical for Cuba. I found plenty to eat at the buffets and the A La Cartes were great. I recommend taking advantage of the A La Cartes. We went to both of them and were happy both times and left feeling full and satisfied! The best place to go for lunch is the beach bar. The chicken there is some of the best roasted chicken I have ever had. Beware ordering fish because they will bring you an entire fish to eat with the skin on! I saw some people looking a little surprised by that. I always recommend bringing your own condiments to Cuba, too. I was grateful to have my ketchup for the french fries and the boyfriend was grateful to have his sriracha to add some flavor to the dinners! The other place I was happy to order lunch or snack-type foods from was the pool bar. They make a great ham and cheese sandwich.Excursions:We went on the catamaran excursion for around 98 pesos each (I can't remember exactly). This was great. The bus picks you up at your hotel around 8 (they said 8 - it came around 8:30, quarter to 9). They take you to the marina where you board the catamaran. You then go out to a snorkelling spot at a reef. From the reef, you go to the dolphinarium. You can see a dolphin show and get in the water with the dolphins after. After this, there was a lunch. The lunch was magnificent. You could get fish, lobster, or chicken. I got lobster and the boyfriend got chicken - both were amazing! This was some great food. From lunch you go to a 2nd snorkelling spot, and from that snorkelling spot you go back to the marina. We got back to the hotel around 4 or 5 PM. It was a great day, well worth the money and lots of great memories made!Bars:There is a pool bar, beach bar, and lobby bar. As well as at nighttime, there is a piano bar. I had great service at all of the bars. I have to make a special shout out for Alain at the pool bar - he served us every other day and was always a treat to be around. He was friendly, welcoming, and prompt with his service. I also have to give a shout out to Valentin at the beach bar. This was another staff member who went above and beyond to make sure we were having fun and we were satisfied. Great service and great person! The drinks were good. The piano bar was a great place to go in the evenings and listen to live music in a great atmosphere.Pools:The pools are big and were never very busy. There was never a problem securing a spot to sit and if you love shade, this resort has a ton of shade! Lots of beautiful palm trees and landscaping to provide some relief from the hot Cuban sun.Staff:All staff were very nice and helpful. I did not have a single bad experience with any of the staff members. The hardest part was the language barrier but that is all part of the fun of travelling! I will never forget Alain or Valentin. They are great staff. We also really enjoyed the event staff. They were very kind and upbeat, going out of their way to make us really feel welcome at the resort!Grounds:The grounds at Sol Cayo are beautiful. There is lots of trees, flowers, plants, etc. It is one of the prettiest resorts I have been to with respect to lots of nature. There was a lot of uneven ground and it was poorly lit at night, though, so this could be a problem for elderly or older couples.Beach:The beach was absolutely gorgeous. The water is bright blue and the sand like sugar. The beach was never "packed" like I have seen it in some resorts. There was always lots of available chairs and huts. The beach was clean and large. It was only about a 5 minute walk from the furthest part of the resort.Events:The nighttime shows were entertaining. We really liked the magic show.Overall, we were pleasantly surprised by our trip to Sol Cayo Santa Maria. You can't go there expecting 5 star resort and 5 star treatment. You have to understand the quality of the country you are visiting. We really had no major complaints, and it was worth it for what we paid. I would go back!
This hotel was a dissapointment. They had a 4 star facility but runned it poorly. There were some personel that were really friendly, but not all. We stayed there for 5 days and they were not able to fix our toilet during this time.... and did not offered an alternate room even after a request from us. Food was ok but not more. Rooms was in a worn state and even if it were attended to, it wasn't maintained at the best of suggested way. Rooms were cleaned well and we had ok beds
Visited this resort with our big family of 23 people during Christmas 2015.The hotel is dated but people who work here they try heir best to make you feel entertained happy.The food it's ok cube wise, but you will survive. They had some little flies which they called sh flies that bitted us all and made our time very unpleasant. Our legs and arms where full of red spots. The beach was nice with white sand and some times big waves but the worst part was the jelly fish. This place had so many. Everyone of us and all the people at the beach got stung by it and it wasn't funny. My daughter was crying for hours and believe me she still got the mark in her leg.
Arrived with friends on Jan 5, 2017. The check-in was busy and somewhat chaotic. Took over two hours to get to our room, and by then we could not enjoy any part of the beautiful day. But that happens. The room was perfectly situated for what I wanted. I could sit on the balcony and enjoy the blue water of the Atlantic.It was also close to the naturist beach, which was very important to me. The room was fine. Water pressure was good, toilet worked and and there were more than enough television channels. The a/c had to be turned off since it was too efficient. Now for the BUT!!!. Food was adequate. Steam tables did not keep food warm. Basics such as cereals, bread, bowls to put food in could be hit or miss. One had to plan the sequence for food to keep it warm by the time you reached your table. The speciality restaurants did serve good food, and service met reasonable standards. Lobby washrooms and others could use more regular checks. There is enough help but oversite may be missing. The management answers reviews by saying they are upgrading, but it seems to be the reply for the last six months. Repairs seem to be going very slowly. The naturist beach was the draw for our group, and I could see the group returning because of it. But I would check reviews again periodically to see if renovations are actually being completed.
we were booked here (since oct.) for 2 weeks, thinking some of the issues would be addressed by now. but the water, toilet, hot shower issues remain (jan 10) so we canceled and rebooked at melia buenavista up the beach. good luck, i think you'll need it!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner plus snacks
- A la carte dinner with reservations
- Unlimited domestic drinks 24 hours a day
- Daytime tennis
- Daily activities & nightly entertainment
- 300 rooms
- 1 Buffet restaurant (International)
- 2 a la carte restaurants (Italian, Cuban)
- Snack bar
- 3 bars, including: Pool bar
- 2 pools
- Fitness Centre
- Tennis court
- Beauty salon
- Games room
- Gift shop
- Meeting facilities
- Water sports centre
- Outdoor whirlpool
Standard Room with balcony or terrace:
- 1 king or 2 double beds
- 1 full bathroom
- Air conditioning
- Satellite television
- Max occupancy 3 adults or 2 adults and 2 children
Kids Deal - Special all-inclusive rate for kids 3-12, when sharing with 2 full paying adults. Max 2 kids. Maximum room occupancy restrictions apply.
For the Kids - Supervised kid's club for 4-12 years, Children's playground, and Babysitting available for a fee.
Honeymoon Bonus - Receive a welcome cocktail, an upgrade to an Oceanview Room (based on availability at check-in), a bottle of champagne & welcome letter in your room on arrival, special reservation for dinner at specialty restaurant, and superior bathroom amenities. Please request at time of booking. Proof of marriage required.
Weddings - Free wedding package available, inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Cayo Santa Maria Villa Clara Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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