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Starfish Cayo Santa Maria

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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  • Kids
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Our Opinion

This hotels is becoming a popular choice for its good value and decent ratings. Located on a beautiful white sand beach, the Starfish Cayo Santa Maria is a good choice for families and couples. Food here is ok, which is pretty common for Cuba. If the recent reviews on this hotel are good and the price is within your budget, then this is a good choice!


Overview

Pristine white sandy beaches, crystal blue ocean waters, extensive amenities and services and a warm, dedicated staff. Starfish Cayo Santa Maria offers all of this, plus supervised children's activities, stylish accommodations and nearby adventure tour options. Everything required for an ideal tropical getaway.

Location: Beachfront, 90 minutes from International Airport of Santa Clara


tripadvisor Traveler Reviews
  • crisydi : Toronto, Canada
So happy to return! (March 10-20)

Always an amazing experience at Starfish Cayo Santa Maria. Out of all of the resorts that I’ve stayed at, this one by far has the warmest and friendliest staff. When I first arrived, my friend and I were told by Sunwing that Starfish was closed and that we would be brought to Grand Memories. However, when we arrived at Grand Memories, we realized Starfish wasn’t in fact closed. We stayed our first night at Memories and were miserable. The atmosphere was boring and there was no hot water (or even water period…). The next morning we made the switch back to Starfish! The staff there were SUPER SUPER SUPER helpful which was a nice change in comparison to Memories who made us feel like we were a nuisance. Michael (Sunwing Rep), the front desk women, and Raul (General Manager) - I cannot thank you enough for helping us that morning. When we were finally moved in, it seemed like we could FINALLY start our vacation. The beach was absolutely stunning and the animacion team (Otto, Davinson, Shelly, Dillian, Henri, Sergio, Ernesto, and Elvis) kept us constantly entertained! The kid competitions with Eliany and Carlos were adorable to watch and the shows at night were funny and entertaining! Although there was a water issue at first, the staff provided us with extra bottles of water and later that evening, we were able to shower. The atmosphere at Starfish cannot be replaced nor replicated. This is by far my favourite place to be. If you’re looking for a fun vacation, I definitely would recommend it to you!

  • MissEdie1 : Toronto, Canada
Amazing As Always! You Should Be Here!!!!!!

March 10-20 This was our third time at Starfish. We flew with Sunwing, and only upon arrival we were told that Starfish was closed due to water problems. We were very upset to learn this so late and completely devastated that we were being sent to Memories (as an upgrade). We stayed with Gran Memories last year and will never again. We spent our first night at Memories since we arrived on a late evening flight. There was water issues at memories as well. Since we already had a bad experience with Memories and they were having water problems we wanted to be switched back to our original hotel of choice, Starfish. After a fairly simple process we transferred ourselves back with tremendous help from the amazing staff at Starfish. Aware of all the issues we were pleasantly welcomed back to our favorite hotel. The staff was fantastic and very helpful with all of the accommodations to assist with the lack of water. We already began to have water during the first two days. Everything was back to normal by the following evening and though we heard the horror stories I was saddened that so many people had a bad experience at this amazing place!Now for the fun parts!I highly, highly, highly recommend this resort. I have traveled to many places and have stayed at three of the hotels here on this cayo. I LOVE starfish. This atmosphere is perfect for those seeking fun, music, and a truly involved authentic experience with tons of activities for all ages. They have an amazing kids club section with Eliany, Carlos and Elizabeth. They keep your little ones involved and entertained so you can enjoy all the fun in the sun yourself. We do not have children but to be honest very rarely even noticed them around. There were many activities on the beach, pool, and lobby. Anything from dance lessons with Davinson, Shelly, and Dilian. Friendly competitions with Alba and Gorge, and of course sports with Otto, Sergio and Yanis. Stay active or simply sip on a sangria soaking up the vitamin sea! Say Hi To my fav bar tender Javier!! We had a blast. The evening entertainment ranged from amazing shows with beautiful costumes. Amazing professional dancers wowed us with their outstanding performances. Enjoy the talented Rosvelda's performances! Then maybe participate in the dance competitions! There were foam parties everywhere! By the pool, at the disco, at carnival!! Don't miss them! No matter where you are DJ Elvis will keep you moving! Loved the entertainment both daytime and nighttime. I think the staff was the best part! They always engage everyone and please don't be shy! For the french speaking readers, there is an amazing program called lookea. I appreciated their service but did not find them very friendly or inclusive of anyone that isn't francophone.Now the food! I love it! I have never been sick on anything from this hotel. I love all the fresh grilled meats and the phenomenal fish. We enjoyed the selection, from your comfort foods to authentic Cuban dishes. The dessert bars were fully loaded with delicious flan, cream cakes, and truly the best strawberry ice cream I have every tasted. The service was great Yasiel, Luis, and Edel were best waiters by far. We loved the a la carte options, we tried the seafood, International, and Italian. All had great selection and impeccable service!! The accommodations were comfortable, extra pillows, blankets, and great a/c. Our cleaning ladies Yanet, and Barbara-Iris were the best! Everyday we received beautiful art work! We even got an alligator! I have never seen one in my life! The Beach is the piece de resistance! It is the best! The weather was hot all day with great sun! Please remember this is Cuba! The sun is extremely strong. Much more than the sun we are used to!! Wear appropriate high grade sunscreen to avoid serious burns and stay hydrated. I am so grateful to all the staff that made this vacation unforgettable and one we wish to repeat. Gracias Raul The General Manager and Michael our Sunwing Representative! I hope you enjoy your stay with starfish! I am already planning my next return! See You There!

  • Len P :
Been there 3 times. Awesome resort!

Recently went to starfish for the third time in 3 years. Absolutely love the beach. Nicest I have ever seen! Food is actually pretty good for Cuba! Always something to eat. A la carted were very good! I went this last time with my 3 kids, 22,19 and 16. They totally loved it! Spent every day at the beach and then late afternoon at swim up pool bar! Made some nice friends there! Alejandro at the customer service desk is the best! Always there to hook me up :). Made friends with one of the gardeners, Jorge. Johnny making the crepe is an awesome dude! Yolande was an amazing chambermaid! I would highly recommend this place to everyone! 5 star all the way!

  • Lysanne L :
Best beach

Been to this resort twice I've never been disappointed!One of the best beaches I've seen The resort is huge & there is always Lots to do.The food is good anywhere you go Would definitely recommend this resort

  • nikkiifritzz : Kitchener, Canada
meh.........

Looked fairly nice walking in on arrival, greeted with fruity drinks. Hotel staff assisted in taking our bags to our rooms with golf carts. View from room was horrible with half dead plants. Buffet was good the first few days but was way to repetitive. SAME FOOD EVERY DAY. my boyfriend was not impressed with how little fruit there was.Restaurant staff...... uh horrible and rude. Housekeeping/maids wonderful nice ladies ended up giving tip at end of stay.Got food poisoning, from what not sure.. but heard they had water problems before arrival.Set up of property OH SO VERY CONFUSING EVEN WITH THE MAP GIVEN.Locks on the doors of bathrooms, NOT IMPRESSED, got locked in the bathroom 25 before I had to leave to catch my bus home. HORRIBLE EXIT WAY TO LEAVE!WAY TO MANY DAMN FRENCH PEOPLE, HORRIBLE RUDE PEOPLE TO STAFF.Day trips were wonderful, my boyfriend and I went on the Catamaran and the Santa Clara(rum, sugar, shopping trip)Really disliked when in the city and the public bathrooms DO NOT have toilet paper, LIKE COMMON..... note to everyone bring toilet paper on city trips.travelled march 17-24

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (Premium brands, Domestic beer)
  • Drinks at disco
  • Daily activities
  • Kayaking
  • Water bikes
  • Introductory scuba lesson
  • Nightly entertainment
  • 1368 rooms 
  • Restaurants including 6 a la carte restaurant (Italian, Asian, Mediterranean, Seafood, Spanish and Cuba)
  • 24-hour room service (fee)
  • Beach grills
  • 3 bars including Pool bar
  • Coffee Shop
  • Disco
  • 2 pools
  • Whirlpool
  • Business Centre
  • Internet access (fee)
  • Shops
  • Tennis
  • Select watersports (fee)
  • Spa (fee)
  • Fitness facilities nearby (fee)

Junior Suite includes:

  • 1 king or 2 twin beds
  • Air-conditioning
  • TV
  • Full bathroom
  • Mini-bar
  • In room safe
  • Iron & ironing board
  • Max occ 3 adults or 2 adults & 2 children

Kids Deal - First child 3-12 stays free when sharing a room and existing beds with 2 adults. 2nd child pays a special child's rate. Blackout dates may apply. Maximum 2 children per room.

For the Kids - Kids enjoy supervised activities at the Kids' club (ages 5-12) or Baby Club (0-4). Children's pool. Babysitting service available for a fee.

Wedding and Free Honeymoon Packages - Are available. Please inquire.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Starfish Cayo Santa Maria
    Cayo Santa Maria,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Starfish Cayo Santa Maria
Causeway to Cayo Santa Maria, 56200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.