Starfish Cayo Santa Maria
- What's Included
- All Inclusive Features
This hotel is becoming a popular choice for its good value and decent ratings. Located on a beautiful white sand beach, the Starfish Cayo Santa Maria is a good choice for families and couples. Food here is ok, which is pretty common for Cuba. If the recent reviews on this hotel are good and the price is within your budget, then this is a good choice!
Pristine white sandy beaches, crystal blue ocean waters, extensive amenities and services and a warm, dedicated staff. Starfish Cayo Santa Maria offers all of this, plus supervised children's activities, stylish accommodations and nearby adventure tour options. Everything required for an ideal tropical getaway.
Location: Beachfront, 90 minutes from International Airport of Santa Clara
Arrived here from the cayos due to the hurricane .This hotel is badly needing a full refurbish .Rooms stink of damp and have there own bug zoo.Food was poor at the buffet and was not covered flies everywhere.The hotel staff excluding the people on reception were very helpfull .If your going to Varadero stay at one off the better hotels Avoid this 1 .
Stayed at the starfish at the end of Aug until the 5th Sep on two weeks vacation Must say that I was concerned about some of the reviews but these where unfounded as I found the hotel and staff to be more than up to the task of making this a pleasant and relaxing experience.The bar and restaurant staff where polite and helpful with any request made of them Evan if the items or services where not available. Reception staff always helped with service or housekeeping needs.Hotel grounds are well maintained and the staff attempt to keep the pool area and bars clear of empty cups ( plastic by the pool ) cleared most of the time but on weekends when the Cuban locals made up a large number of guests this was a difficult task to say the least.The general manager Raul is always around and is a very approachable and intelligent person who will answer any question you have about the resort in a honest and frank fashion, I also recommend that you do the rum tasting event that he runs on a SaturdaysAs it is extremely informative and gives you a good insight into the different types of rum in Cuba. On the minus side the rooms in the half of the hotel are dated and in need of upgrading and the mini bar ( fridge) in the room is only stocked with one bottle of water a day and not the stocked mini bar as claimed by Thompson in there advertising.So to sum up go hear with a open mind and make your own decision about the starfish.Ps didn't see one cockroach during the hole two weeks.
Ok here is my experiece at Starfish,its awsome the staff are so helpfull and they remember you. I have been twice I even reqested to be moved to starfish from another resort that was rated much higher it was too stuffy we are on vacation after all chill out.Yes its a older resort with mature coconut trees an large gardens beats cement and glass palaces any day. Love love the beach and that special bartender who always has a smile no matter how tired he is.See you soon.
My husband and I ended our August Cuba tour with 6 nights at Starfish Cayo Santa Maria.Pros:clean roomes Wonderful beach and oceanNice groundsCons:even though the resort was only running on 1/3 of its capacity there were not enough staff to keep up with the demands. There were not enough food at the buffet at any of the meals. With the mentality of the average all inclusive resort costumer this created a rather hectic and “hamster” situation. That means the the lack of food was even worse than it could have been and a lot of food went to wast on the tables. (The photos uploaded is from midway through a break first period and it looked the same half and hour later)The lack of food obviously resulted in us being hungry quit often - at an all inclusive!?The food that was supposed to be old wasn't (ex. ice cream was more like a milkshake) and food hat was supposed to be hot wasn't. (Ex. Even a fried egg directly from the kitchen was lukewarm)The 24-hour grill was rarely open.The staff was stressed due to the work load and didn't have time for service or pouring a glass of water without getting water everywhere. - we ended up calling it “attack servicing”.The a la carte restaurant didn't have what was on the menu. (Ex. We asked for 2 of the 3 desserts and non was there, we were offered a brownie instead - which turned out to be a dry white cake)Pool was nice the first 2 days then turned green. (Photo)We asked for help with our bags when we left, but the shuttle never came.Wifi is in the reception but it is not strong enough for the demand.Nearly no light in the bedroom/lounge.
Have you ever been to a place and thought...yes, I belong here?If not, then you have not been to the Starfish Resort in Cayo Santa Maria, Cuba...First of all the staff are super friendly and go above and beyond to make sure that everything is satisfactory..The staff quickly become like family and treat you like you are...The beach is amazing and there are plenty of chairs and staff are more than happyto set you up on the beach.The food is very good and there is so many choices..I'm not much for ordering pasta in a restaurant but their spaghetti is so delicious and the tomato soup mmmmm(now I'm hungry lol)I just booked my 5th trip there for September 2017...Special mention to Belkis that works in the lobby...always dusting, sweeping, mopping, straightening the sofas and always with a smile...(I hope she liked the tablecloth that I brought her in May 2017?)See everyone soon....Cindy
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (Domestic beer & cocktails; select international brands)
- Drinks at disco
- 2 a la carte dinners per week (subject to change)
- Daily activities
- Water bikes
- Introductory scuba lesson
- Nightly entertainment
- 1368 rooms
- 3 Restaurants
- Beach grills
- 4 bars including Pool bar
- Coffee Shop
- 2 pools
- Business Centre
- Wi-Fi in lobby (fee)
- Select watersports (fee)
- Spa (fee)
- Fitness facilities nearby (fee)
Junior Suite includes:
- 1 king or 2 twin beds
- Full bathroom
- In room safe
- Iron & ironing board
- Max occ 3 adults or 2 adults & 2 children
Kids Deal - First child 3-12 stays free when sharing a room and existing beds with 2 adults. 2nd child pays a special child's rate. Blackout dates may apply. Maximum 2 children per room.
For the Kids - Kids enjoy supervised activities at the Kids' club (ages 5-12) or Baby Club (0-4). Children's pool. Babysitting service available for a fee.
Resort Location Map
Starfish Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Causeway to Cayo Santa Maria, 56200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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