Starfish Cayo Santa Maria
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- What's Included
- All Inclusive Features
Our OpinionThis hotels is becoming a popular choice for its good value and decent ratings. Located on a beautiful white sand beach, the Starfish Cayo Santa Maria is a good choice for families and couples. Food here is ok, which is pretty common for Cuba. If the recent reviews on this hotel are good and the price is within your budget, then this is a good choice!
Pristine white sandy beaches, crystal blue ocean waters, extensive amenities and services and a warm, dedicated staff. Starfish Cayo Santa Maria offers all of this, plus supervised children's activities, stylish accommodations and nearby adventure tour options. Everything required for an ideal tropical getaway.
Location: Beachfront, 90 minutes from International Airport of Santa Clara
So this review is late obviously. We traveled to this resort last spring and enjoyed it immensely. We actually just booked it again for March break 2017. We are a family of 5 (three kiddos). What we loved is that this hotel had adjoining rooms. Which are few and far between when traveling down south. We went with low expectations for food and were pleasantly surprised. We did take our own ketchup and peanut butter which helped one of our picky children. There seemed to be a lot of choices at each meal. The a la carts were delicious. The alcohol was wonderful. We spend most of our time in the pool at the swim up bar. Our kids became regulars and we were all treated wonderfully. The wait staff got to know us and would have a table waiting for us at supper. On day two of our trip we made a visit to the kids club and by the end of the week we were all sad to leave. Our middle daughter turned 7 while we were there and the staff at the kids club threw her a birthday party. She's excited to be there again next year for her birthday. Kids club was open 9-5 and the staff who were all amazing were even available for babysitting during the later evening. They had kids games and entertainment all day long. They also did nightly face painting and kids shows before the adult entertainment. My two girls were obsessed. And I made a wonderful friend. The rooms were basic but very clean and housekeepers went out of their way to make cute animals and other characters for our kids out of their teddy bears, blankets and towels. Yes there were some difficulties with public bathrooms but this was not ignored by management. You know that meeting they always ask you to attend on your first full day. The one where your travel rep tells you all about safety, excursions, etc. Well, go to it. It's 30 minutes out of your vacation. At this meeting the manager of the hotel was there and talked about the bathroom situation and what they have to go through in Cuba to get parts to fix basic things like toilets. This made us much more relaxed about the bathroom experience. We just made regular trips to our room and you get to know which bathrooms were best to use and wha ones to avoid. The gardeners were amazing! They could make anything out of palm leafs and would go out of there way to get us girls flowers for our hair and coconuts. They also had golf carts that staff would use to take you to the marketplace. It was great!!! We have traveled a lot by ourselves and with our kids and often get bothered of the harassment that sometimes tourists are subjected to. Buy this, go to this time share. It gets really annoying to deal with that. But, this resort and Cuba is not like that. No one bothers at all! It was so relaxing. The good outweighs the bad, by far. I only hope there is some kind of returning guests social or party. Can't wait to return!!!!
Granted it was our fault for not booking an adult only resort but we wanted to try something new. Good things = beach is beautiful, once a week beach party with DJ is a blast. Bad things = most guests are kids, everywhere, running around, at the pool there is an activities director shouting on mic from morning until dawn. Do NOT book this if you are a couple looking to relax. Best left for families.
I returned to the Starfish for my 5th stay as I love it's location and staff. Unfortunately on my 2nd day, all guests were told they had to move to a different resort as the entire resort was closing for maintenance and renovations before high season. We were told not to worry because we were being upgraded by being moved to Memories. I totally disagree, and the only improvement was the increased selection of food at the buffet. Other than that I much rather prefer the Starfish. I know this was beyond anyone's control and hopefully everything will be operating normally soon. I am sure I will return...hopefully in January. Take Care my friends!!
Our second visit to starfish was very dissapointing! My fiance and I both got very ill after eating at the italian a la carte and were both very sick for the remainder of our trip, we had a very hard time because our room was far from the pool and the beach, and the bathrooms by the beach were always closed or un usable .We had thought this time would be as great as last time,and we had made a connection with the manager who assured us that we would get a room upgrade and all of the "problems" written in reviews previous to our travel were fixed.... not. Unfortunately it seems Cayo Santa Maria is not able to keep up to the travellers, and Starfish has poor food handeling policies. We saw a worker on the grill handleing raw chicken beef and fish with the same tongs as he was using for cooked meat, and another couple saw wait staff at the buffet filling up water bottles from a tap...Need some training. We had talked about returning for our honeymoon, but have decided this year we will try mexico!
Was not impressed with the Starfish Hotel at all. The Hotel is run down to begin with. Most rooms have one sliding door were your cloths/safe is. Toilet seats with cracks, towels looked dirty. Rails going to the beach area are broken as well etc. so many things. I have been to Cuba many times and the food was horrible if you could find any variety. Their was a note under our door that we had to move to another Hotel they were closing this one. Imagine....What an experience Never go back their.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (Premium brands, Domestic beer)
- Drinks at disco
- Daily activities
- Water bikes
- Introductory scuba lesson
- Nightly entertainment
- 1368 rooms
- Restaurants including 6 a la carte restaurant (Italian, Asian, Mediterranean, Seafood, Spanish and Cuba)
- 24-hour room service (fee)
- Beach grills
- 3 bars including Pool bar
- Coffee Shop
- 2 pools
- Business Centre
- Internet access (fee)
- Select watersports (fee)
- Spa (fee)
- Fitness facilities nearby (fee)
- 1 king or 2 twin beds
- Full bathroom
- In room safe
- Iron & ironing board
- Max occ 3 adults or 2 adults & 2 children
For the Kids - Kids enjoy supervised activities at the Kids' club (ages 5-12) or Baby Club (0-4). Children's pool. Babysitting service available for a fee.
Resort Location Map
Starfish Cayo Santa MariaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Causeway to Cayo Santa Maria, 56200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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