Valentin Perla Blanca
- What's Included
- All Inclusive Features
Location: Beachfront, approximately 130 km from the Santa Clara airport.
Every star earned. Staff very helpful and ready to please. The property is being maintained and was always very clean. Accommodations was spactular. Nightly shows were sometimes a little quirky but done well.We will be rebooking for December 2017.
My friend and I arrived late at the resort tired and needed food. We had paid for the privilege package. After waiting in a line up at the front desk for about 15mins. we were informed we had to check in at the privilege lounge (may be a little info at the desk would have saved time) more time wasted in another line up. finally a bell boy took us to our room. The room looked good 1st floor looking over the pools in the quiet section, wonderful went to eat 9.45pm the buffet closed at 10pm we did get food, Back to our room T.V clicking on and off pushed the plug in sparks from the plugs. found that the fridge did not work complementary fruit inside was rotten. Closed our eyes went to sleep. Next morning woke to the air conditioner was dripping and water all over the floor,. after breakfast.10am stood in another line up at the privilege lounge to complain about our room they informed us they would see to it. 11.30am another line up for 45mins. to exchange money to pesos. Lunch Time. !.30pm went to the beach wonderful 2.30pm went to room nothing had been done to the room. Went back to the lobby the young women at privilege just sort of shook her head, she was useless!! ( I must add that all other staff at the privilege lounge were a great help and very friendly) After my experience with the young women again. I went to talk to a sung wings rep. he did eventually 5pm get us into another room. It was at the party pool area, people looking into our room when the drapes were open, very nosey at night, woke up the next morning to ants in the bed. this did it...We went to the hotel desk asked to see a manager never happened sent us to talk to there public relations desk. We explained we have been there 3 days almost, still unable to unpack. stressed and wanted to return to Vancouver...another lady came over to talk to us. She was amazing she told us to go have a drink, with in an hour she had us moved to a wonderful room ground level by the quiet pools. Except for a couple of very windy days all part of nature. We had a very good holiday. the hotel is easy to get around the Cuban people are wonderful. we also met wonderful people from Canada, you can always find some thing to eat. the beach was wonderful. would I return to this adult only resort again. May be not. It was my 4th time to Cuba it was a little hard to swallow paying $1.70 to 1 peso If you go to this Hotel enjoy, It's Cuba
We just returned from here today the only word I can say is AMAZING. The staff are incredible. Victor Manuel at the lobby bar is the best!!! We had a ground floor room with no issues at all. The patio doors locked, we always had hot water. Had no issues with any type of bugs. No issues at all! The French a la carte is a must! The Italian is great as well. My only complaint is that we booked our a la carte for the Spanish restaurant and at our time went to the restaurant to find it locked with no note or anything for directions as to where to go after asking the front desk who sent us to the lobby bar we did end up at our a la carte but it was not the Spanish one. It was El Marinero which I can't say I enjoyed as I am not a fan of seafood and that's what they serve.The buffet is good for Breakfast and Dinner. The snack bar is great and seats are always available. Drinks at the pool bar both at the snack bar and at the swim up are great. The beaches and pools are amazing. The party pool will definitely keep you entertained and always has something going on. If you want quiet I would suggest the relax pool. The beaches are beautiful one side is much more rocky then the other but in just a short walk you are on sand and can walk for miles. We will definitely go back!
Third visit to this hotel and probably the last. We loved this place unfortunately the constancy is not there. Sometimes everything was fine in terms of both food and drink and the next day nothing was the same. Efforts are being made to improve quality but these are not strengthened on a daily basis. However, the Cubans' charm is always present.
it's a newer resort so you are not dealing with a worn out property but it has it's lumps like anywhere - nothing that can't be dealt with. food is so so but you can manage and you certainly won't go hungry. if you look and choose right you can eat pretty healthy but not fine dining by all means. the rooms are comfortable - not 5 star but clean and the AC works. the beach is amazing, the drinks are good and cold, the pool clean and overall the resort feels safe. we have seen many of the same staff year after year, some of the servers in the buffet dinning room and the la cart restaurants as well as the spa staff and grounds keepers. nice to see to familiar faces who actually remember you from past years. everyone is happy and wants to provide the best service possible. the sunshine is always amazing!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily, plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Mini-bar (restocked daily)
- Daily activities
- Non-motorized water sports
- Evening entertainment
- 1020 Rooms
- 8 Restaurants
- 5 Bars
- 2 Pools
- Tennis courts
- Internet service (fee)
- Conference Facilities (fee)
- 1 King or 2 3/4 beds
- Ceiling fan
- Hair dryer
- Satellite TV
- Iron & Ironing board
- Balcony or Terrace
- Living area
- Mini-bar (stocked daily with water, soft drinks, juice and beer)
- In-room safe
- Maximum Occupancy 2
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Valentin Perla BlancaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Lagunas del Este, Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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