Valentin Perla Blanca
- What's Included
- All Inclusive Features
Location: Beachfront, approximately 130 km from the Santa Clara airport.
Room: make sure you are being lodged in the room you paid for. We were a group of 12 with Deluxe Pool View paid rooms, only 1 couple got the room, everyone else was placed in standard rooms.We went to reception to let them know and were received with 'are you sure you paid for a pool view?' I said to the girl check our reservation, guess what, yes we did pay for pool view! Then we were told they couldn't do anything until the next day.Next day - go back to reception, reception sends us to Guest Services, Guest Services asks why are you here for rooms it's not me it's reception! We said they send us here, we explained the situation to receive the following response 'are you sure you paid for pool view' with the worst attitude ever, at this point I lost it and said why don't you get off your chair, go pull our voucher and let me know what we paid for. After back and forth we left Guest Services because we couldn’t deal with this woman’s attitude, went back to reception asking for Manager and then she followed us. She goes into the manager's office, after a few minutes comes out with a very different attitude and all smiles cause guess what, we paid for Deluxe Pool View rooms. Her change of attitude was a little too late, we didn’t appreciated the doubts and the making us feel like we were dishonest. I understand that many people try to get upgrades BUT give you guests the benefit of the doubts and CHECK their request before making an assumption.The rooms are decent but stay away from Block 31 – no hot water and letting them know really has no added value cause nothing gets really fixed. A couple in our group complained 6 times about the water and nothing was done, they had to take showers in Block 38 where one set of friends were staying cause they were the only ones with continuous hot water. I also called and was told they had issues, I asked you’ve had issues for 5 days, what are you doing about it, I got complete silence!Groups: At this resort being a group is not well received, at the least this was our experience. Every time we asked for seating for 12 we received strange looks and attitude as if we had some kind of disease. On a few occasions we were told 'no place' while the buffet was empty, they just didn't want to move the tables, so we did. The manager even told us one night, don’t you think 8 p.m. is too late to eat for a group of 12? The buffet closes at 10 p.m.! The only time we didn’t have an issue was with 2 of the evening employees, they were super nice and welcoming and had a table for us, after they left on their days off, everything changed. Food: I am not one to comment on Cuba resort food, it's Cuba after all, however, of all the resorts I've experienced, this one’s choices were very meager i.e. for breakfast you have a choice of orange juice, orange juice and orange juice, water or coffee. No smoothie bar. However, if you are not difficult, then you will always find something to eat.Beach: narrow but simply beautiful. If you stay in the main area of the hotel, it's a small beach, I suggest you venture for a walk, you won't be disappointed the beach just becomes more and more beautiful. In our book this is the only place where a 5-start is deserved.Beach towels: good luck in changing your towels, if you see the guys at the towel exchange place, run and run fast cause 1) he won’t be there long – they make they own hours and 2) better be first in line because they may only have a couple of clean towels available. We got our towels change 2 times in 1 week only because we were on the lookout.Most of our group has traveled to Cuba on various occasions, our expectations are not high at all because we know what to expect but at this resort even our low expectations were not met. Fortunately, we had an amazing group and we didn’t let all the quirks of this place ruin our vacation. The only time I would consider going back is if the price is below $900.00 cause the beach is gorgeous and I will lower my standards even lower for this particular place. We had previously gone to the Memories Paraiso Azul in Cayo Santa Maria, although not the best resort we’ve gone to, in comparison to the Valentin Pearla, I would rather go back to Memories, that says lots because the Memories chain is not the best, unless you stay at the Royalton Cayo Santa Maria!
7 friends travelling together . First time in Cayo Santa Maria but really satisfied. Food as usual don't expect much but entertainment was great and so was the employees . We couldn't enjoy the beach much, in the sea for whatever reason the fish would come and nib at your feet. I would recommend it
The resort is beautiful, very modern, excellent accommodations, nice pools & beautiful beach. Drinks and food are good. There were six of us total that travelled and we met a lot of people from Canada, mostly Ontario & Quebec. Very friendly and lively atmosphere. The lobby bar is a hit at night after diner. The disco is off the resort so people just lounge, drink & dance at the lobby bar which was really fun!I wouldn't suggest purchasing the upgrade packages because ours were not honoured once there. No beach party period.The a la carte's were not good except for the Spanish one. The internet is impossible to connect to, so be prepared to disconnect with Rum all week. We had an amazing time there and I would recommend this resort. It's Cuba, service is slower & quality of food is less but your there for the holiday in the sun and fun so keep that your main focus and you'll be happy.
Just got buck with a group of girlfriends.......we enjoyed each others company, but this resort spot was disappointing. 1. WIFI sucks....don't bother to purchase any lobby wifi cards....they are a rip off.2. Bring your own beach towel....basically...they give you one in the room upon your arrival and that's it. You will spend the rest of your vacation trying to get fresh towels.3 Bring your own cheese to the buffet...they ran out.4 I hope you like bathing in cold water.....the hot water is limited at this resort5 Don't bother with the specialty restaurant....they are nothing special. You will find yourself back at the buffet.. May I remind you there is no cheese. 6. the Buffet sucks ..sorry...eat what you can. They don't replenish and they don't have a wide variety.7. My back..my back...my aching back. The bed was awful. I reported it to the customer service folks...I'm still waiting for that mattress topper. 8 The beach was never cleaned...... Seaweed all over the place.....and a little rocky. I stubbed my toes numerous times. On the bright side....the nightly shows are fantastic. The staff very friendly. The sun was hot. The hotel lobby bar was entertaining. The resort has a very nice layout with large rooms. I won't be back :-)
As a single woman who travelled alone, I was very safe at the Valentin.The staff was amazing, the grounds people were always working hard and always had a smile and waved to you.I stayed for 2 weeks, and in the 2 weeks I was there it was sunny every day. The beach is beautiful, was very windy the whole 2 weeks there and the red flag was always up. I did manage to get pictures one morning that it was calmer.The pools were kept very clean.Lounging at the quiet pool was nice and the pool was refreshing after laying in the sun.My room was in the 2600 block, was very quiet and wasn't far from the entertainment pool, I did stay and eat there. The food was great, had calamarie and chicken fingers hmmm.My bed was very comfortable, I had hot water and always had my fridge stocked with beer, water and pop drinks.My room was always clean and the maid would always leave me designs or make up swans with the towels, she was very very nice.The food was fine for me, I ate what I knew wouldn't make me sick. Always had breakfast and had it cooked on the grill in front of me. I stuck to Omelets in the morning and fruit and chicken and beef at the buffets.I ate at the alacarts, and my favorite was the Ohlala resto. I ate steak and potatoes, was cooked well.The entertainment (Michael Jackson was a great show and I enjoyed it very much.The Lobby bar always had entertainment, and the entertainers entwined themselves with us.The drinks were good, loved the wine and Bloody Marys.I met wonderful people there, and people that knew me, it is a small world after all.The Bus ride is long, but thems the breaks. You want a beautiful holiday you take it as is.For me I enjoyed every day being there, wake up in the morning and it is nice and hot and then sun all day, I couldn't of asked for such a beautiful resort as Valetin perla Blanca.P.S. Do not bring your hair straightner unless you have an adapter for it, or a hair dryer as they have one in the bathroom. Bring a facecloth with you. I brought my own beach towel, didn't want to lug their Beach towel around with me. also bring Toilet paper.Oh the Bathroom was great loved the shower area.For Munchies, bring your own. I brought chips and ran out lollllChange your money at the airport if you can.When you change your canadian money at the front lobby, bring your passport and the best time to get money is after 3:00 pm, you will avoid the morning rush.Sharon
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily, plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Mini-bar (restocked daily)
- Daily activities
- Non-motorized water sports
- Evening entertainment
- 1020 Rooms
- 8 Restaurants
- 5 Bars
- 2 Pools
- Tennis courts
- Internet service (fee)
- Conference Facilities (fee)
- 1 King or 2 3/4 beds
- Ceiling fan
- Hair dryer
- Satellite TV
- Iron & Ironing board
- Balcony or Terrace
- Living area
- Mini-bar (stocked daily with water, soft drinks, juice and beer)
- In-room safe
- Maximum Occupancy 2
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Valentin Perla BlancaCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Lagunas del Este, Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.