Valentin Perla Blanca Paraiso
- What's Included
- All Inclusive Features
Location: Beachfront, approximately 130 km from the Santa Clara airport.
The Valentin Perla Blanca is the first all-inclusive Cuban resort my boyfriend and I have visited. In the past I have gone to a 5-star all-inclusive resort in Cancun which was amazing! Many people told us not to have high expectations for Cuba and so we prepared ourselves for an OK experience... and we were right to do so. We stayed 7 days. It's a 90 minute bus ride to VPB from Santa Clara Airport.FOOD-Obviously, Cuban resorts are notorious for their poor tasting food and that is exactly what they served at VPB. Breakfast, lunch, and dinner are all buffet-style with very average food choices. The A-la-carte restaurants were of course a little better in terms of presentation, although the food tasted the same as the buffet. Do NOT expect high quality when it comes to the food. By the 4th day, the whole resort was completely out of french fries, which was disappointing. Unless you pay to be Privilege, the liquor here is very low quality. SERVICE-The service is the only part that I would definitely rate 5 stars; the servers here and the rest of the hotel staff are very nice. They really care for their guests and are very efficient. We were extremely impressed. The resort was always clean and everything always looked super polished. Keep in mind the hotel lets people smoke almost anywhere they want... if you can't stand the smell of cigarettes, do NOT come here.POOLS/BEACH-The pools are absolutely BEAUTIFUL at this resort. Probably one of the nicest pools I've ever seen. There is a "Relax Pool" and an "Activity Pool", depending on if you're looking for peace and quiet or some dancing and fun. Both pools have swim-up bars. And the beach is definitely the BEST beach you'll ever go to, in Cuba anyways. Half a mile of silky white sand and clear turquoise water. No seaweed. Our only complaint is there is definitely not enough lounge chairs at the beach. We constantly had to resort to laying our towels directly on the sand and sunbathing there. A little uncomfortable. There's always a nice breeze however, which was refreshing and helped us cool off when the sun was right over us.WIFI/INTERNET-There is NO wifi in the rooms. Only in the lobby area. It's 1.50CUC/hr and the connection often stops, especially if the lobby is super busy with wifi-users. When you do connect though, it's pretty fast. I wouldn't waste too much time trying to connect online though. The hotel is not responsible if the wifi is down.ROOMS-Our room was cleaned every single day and our mini-bar was always refilled daily as well. Keep in mind that they do not put any liquor in the mini fridge, except a few cans of beer. Other than that, they put a few cans of soda, and of course a huge water bottle. Because VBP is a newer resort, the furniture is quite nice, and I really enjoyed the bathroom with the huge rain shower-head. The A/C always worked. We kept the room at 17 degrees as we like it very cool during the night. Beds are very hard and there are little to no pillows. You can always call the hotel lobby to request extra pillows though.ENTERTAINMENT-There's always a show that plays at 9PM every night in the theatre. Every day of the week has a different themed show. We liked the dance shows the best. Very good dancers! And of course there was always an open bar in the theatre which was super convenient. Upon arriving at the hotel, traditional Cuban dancers greet you with a fun dance, wearing very bright costumes.Overall, we had a pretty OK time at VPB. What really stood out to us was how great the workers are here and how beautiful the pools and the beach are! Keep in mind the food is poor although you definitely won't starve. We liked that it was adult only so no kids yelling! This is forsure a great place if you want peace and quiet and amazing service. I rate 4 Stars!!!!
It's a beautiful, sprawling resort - the rooms are laid out like a series of small apartment buildings with approx. 100 rooms in each. The centre of the resort has the lounge/bar, show stage, buffet. Lots of walking if you are mobility impaired. Gardens are lovely. There are 2 pools - a quiet one and an active one, and the beach was lovely and clean when we were here (April) . People do lay towels over chairs even though they are not suppose to - it's not enforced so claim yours early. The quiet pool always had seats. Lots of broken lounges at the pool and beach so be careful before sitting down. They do exchange towels by the pool - but good luck! There seems to be no schedule for that at all...if you happen to be there and it's open then vacation gods are smiling on you :) Also BRING SUNCREEN. they do sell it on site but only an SPF 10 which is useless to fair skinned people. Money can be exchanged at the resort - again, a long line, They convert American or Canadian. They run out of money from time to time. They will give a cash advance on a credit card but only at certain times....we had to go back 3 times to do that so stick with cash! They also convert money at the airport, and at a couple of banks if you go on a tour or to Estrella. Some stores on tours will take a Canadian credit card.As a non-smoker I was very surprised that people were allowed to smoke in the main reception/bar area. It's quite breezy there and I was constantly getting smoke blown in my face.Sunwing and Air Transat are running 40+ flights from Canada to Santa Clara airport so most of the people there were Canadian. It was nice to chat with people from across the country. With the vacation package buses were waiting to take us to the resort. The sell beer on the bus 2 for $5 if you want to get a head start - or you can wait for the all inclusive drinks at the resort. When you get there they unload your luggage while you go to register, then come back to where the bus dropped you off and collect your belongings and a bell boy takes you to your room in a golf cart.Food was medicore at best - large buffet but very repetitive and not particularly tasty. Still, I was able to eat vegetarian at most meals, which is my preference, without a problem. My partner had meat dishes and said it was "ok". You are allowed to book 3 dinners at the specialty restaurants...line up and do it the first day as spots go quickly. We had the Italian and the fish restaurant - both were better than the buffet, The casual dining by the pool / 24 hour snack bar are atrocious and barely edible. Chicken fingers were great one day - then a lunch bag let down the next. And the desserts are particularly bad at all restaurants at this resort - they desperately need a pastry chef or lessons from Martha Stewart!Staff are attentive, even more so if you give them a tip.Room was large - we had the oceanview which was fine...there is a lot more noise if you get a poolside view. King size bed was very hard as were the pillows. There is a frosted glass window that is designed to let natural light into the bathroom, and if you were the shower at night it does cast a shadow that can be seen from the room. Lots of inconsistencies that you don't get at higher end resorts - one day we had 4 towels, then the next day we had 2. No bath mat for the first 3 days then one magically appeared. Beer is served in beer glasses, until then run out, then juice glasses...or champagne glasses...whatever is handy. Same for juice at the buffet. Ask 3 staff a question and you get 3 different answers. Bar fridge in the room was filled irregularly, and often late at night. If you plan on using one of the public restrooms carry toilet paper with you (also on the tours) and most of the doors have broken locks, and no soap and no paper towels or broken hand dryers. The washroom at the main lounge/reception smells disgusting - I am pretty sure its on a septic system so avoid if possible.I don't drink much myself - the time we were there the average age would have been about 50 and there were so many drunk people it was insane. People puking in the pool, staff dragging a sunburned woman from the beach unconscious but still vomiting, staggering people etc. Although there is a basketball and tennis court and they do have scheduled activities (water aerobics, learn Spanish etc.) there really isn't much to do on site. The shows were horrid. I was talking to one of the dancers - she was 14 - and it was like going to see a teens dance recital - most people are so drunk by 9 pm they think it's great.We did do a trip to Santa Clara that included a stop at a sugar cane museum, cigar factory, church etc and I really enjoyed that. It was well organized and the guide was exceptional jumping between English and French. We also took a taxi ( a 1930's Roadster which was cool) to a close by market (10 pesos each way) Estrella, where you could buy crafts and souvenirs. There is also a bus that comes by - it's 2 pesos, but it never seemed to come when it was suppose to so we opted for the taxi.We had to be out of the rooms by noon and our flight didn't leave til after 10 pm, so that was a little awkward. When you leave the resort, the airport at Santa Clara is a dive, and a packed dive at that. You can book space in the elite lounge for 27 bucks a person at the resort which includes food. It's worth it just to be able to sit down. Would I go back again? Probably not. We are self employed and flexible and literally booked the day before we left and were able to go super cheap. So despite all the problems, we weren't concerned based on what we paid.
Stayed at the Valentin PB Cayo Santa Maria April 12-19/17 Disappointed in general. Pros - Sunwing flight to and from on time. Flight crew very good attentive. Cons- Hotel front desk female staff VERY RUDE. BAD ATTITUDE. We paid for "Ocean View Room" Beware when booking. Misleading. We waited several hours in lobby to try and resolve this, along with another couple that had same problem. We were all told to come back tomorrow and that we could not have a room until then. Next day, received a better room still NOT ocean view/rec'd partial.Cons con't- Food in buffet not good. (Have been to 4 other all incl in Cuba and this was by far the worst buffet) Hot food COLD. Poor quality. Be prepared to eat pasta for the week. The only positive - Ice cream was good. The best and only good part of this property is: Chuerro in the snack bar. Excellent customer service every single day. Snack bar staff very attentive and friendly. Food good.Beach - no sand and no space. Hotel Mgr compensated us with a lobster dinner for our room troubles. This meal was under par. Not edible. We will not recommend this hotel to anyone and will never return. PS Highlight of vacation was meeting Daniele and Sean:)
My opinion of our week at Valentin was great. It's what you make of it...don't sweat the small stuff. The beach is beautiful, the sun was warm, the pools were very well kept and the met some very nice memorable people. The food is Cuban food, it's very bland and lots of mystery items. We ate what we liked and left the rest. I keep saying I'll never go back to Cuba, however this is my third time. Cuba is afforadable for most people, however you have to remember you get what you pay for. It's definetely not a Sandals resort. Go enjoy the sunshine, the sun, the drinks, the shows, the lobby entertainment, eat only what you like and enjoy your stay. It's not like any of us are moving to Cuba. There is no room for negativity, life is too short.
The price point is the only thing that kept my review average and not lower. We booked an ocean view room and arrived after 14 hours of traveling to find that only a resort view (and a poor one at best) was available with two single beds. It took us the better part of two days to sort that mess out and no less than 3 visits to customer service to work out reimbursement for a room we didn't receive on the first day but had paid for in an upgrade. We started our vacation a day late because of this and very frustrated. The beds were hard as rocks and extremely uncomfortable. Our maid was excellent and we left her money daily. Still, we couldn't get soap everyday, or other basic essentials like fresh towels, in the room each day. The biggest disappointment was the food. The buffet was terrible. We couldn't eat there. Raw food at times. Bland. No flavour or spice. The specialty restaurants were weak. At the seafood restaurant I had squid which leaked black ink all over my plate. I have the photo. There is nothing Spanish about the Spanish restaurant and nothing French about the French restaurant. We tipped generously and met some excellent and helpful staff, but they are working with limited resources. I could only get coffee for the room 2 days out 6. The mini bar was inconsistently stocked. Some days I got 4 beers, other days none. Again, we tipped routinely and generously. Smoking is allowed just about everywhere and sadly people butt there smokes on the grounds and walk away. This despite there being numerous ashtrays everywhere. Shameful. The beach is beautiful but narrow and was extremely windy every day we were there. We were told this was typical. The party pool was loud and crazy, with drunk, obnoxious Canadians behaving poorly from morning until late afternoon. We are Canadian and were ashamed. The quiet pool was better but there were still drunk fools everywhere yelling and screaming. The whole resort is a drunkfest. Nothing relaxing about it at all. The gym is tiny and poorly equipped. The resort is spread out and requires a lot of walking. We are fairly young still and have no problem getting around but we were sick of the walking after a week. All in all this was a low average vacation. If you've travelled to other resorts it will be immediately apparent that this is below standard. If you choose to go, do so with average expectations and decide for yourself. It didn't work for us. We won't return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily, plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Daily activities
- Mini-bar (restocked daily)
- Non-motorized water sports
- Evening entertainment
- 480 Rooms
- 8 Restaurants
- 5 Bars
- 2 Pools
- Tennis courts
- Internet access (fee)
- Conference Facilities (fee)
- 1 King or 2 3/4 beds
- Ceiling fan
- Hair dryer
- Satellite TV
- Iron & Ironing board
- Balcony or Terrace
- Living area
- Mini-bar (stocked daily with water, soft drinks, juice and beer)
- In-room safe
- Maximum Occupancy 2
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Valentin Perla Blanca ParaisoCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Lagunas del Este, Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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