Valentin Perla Blanca Paraiso
- What's Included
- All Inclusive Features
Location: Beachfront, approximately 130 km from the Santa Clara airport.
My friend and I travelled to Valentin Perla Blanca from August 4 to 11, and had upgraded to the silver package for its perks. Upon arrival the early check-in was not accommodated. During busy season, I could understand, but as the hotel was at approximately 30% capacity I could not understand why. When asked we were told that because we had a silver room, we had to wait for that particular one to be liberated by the guests who had opted for a late check-out. When I pushed further and asked what the difference was between regular rooms and silver rooms I was told nothing. When we finally got access to our room at 4pm, it still was not ready. Thankfully the service at the Buffet lifted my spirits. Jordany and Diana were absolutely amazing. Always attending to our needs and remembering our drink preferences.Beach is beautiful, although quite a trek when your stomach is upset and there are no bathrooms available. That is definitely something they should add. And don't let me get started about the upset stomach, 4 days since my return and it still isn't 100%.As for the a la cartes, again with the silver package we were to have guaranteed additional reservations. The hotel knew nothing of this and refused to grant them to us. This I will take up with Transat Vacations. Thankfully the food was amazing, the service was good all around, but the best was truly Michel at the Italian restaurant. He made us laugh until our stomachs hurt and we even made reservations for a lobster dinner with him the next night.We quite enjoyed Alejandro's service at the main bar, and Sergei at the beach.The resort is beautiful and well kept, the rooms are spacious and modern. Again, with the silver package we were to have bathrobes and slippers, which were only given two days after our arrival when we asked, and mysteriously disappeared on our second to last day. All in all a great resort, the upgrades though are not worth it as they are not respected by the resort.
Our 4th time at Valentin. First time we had to wait till 4p.m. to check in our room. Believe some miscommunication between housekeeping and Check in staff. Finally went to room 3204, clean, close to pool, 24 hour snack bar and beach. New management and we noticed a positive change. Hotel is clean. Buffet - We only had breakfast and one dinner. We celebrated my husband's birthday and Dasiel was very kind and arranged for a wonderful dinner at the Spanish Restaurant. Staff was outstanding Our waiter Rogelio was spot on with his service not only to us but all the guests. They had birthday cakes for my husband and another lady celebrating and were gracious and provided the best service!! We had dinner at French and had a nice steak dinner and again service was outstanding and food quite good. Our third a la carte was Italian which was disappointing. Servers were not able to answer questions about menu and wine service was poor about 4 sips poured at a time. Food, soup was extremely cold, but appetizer and spaghetti dinner was very hot in temperature but needs seasoning. Lunches at the 24 hour snack bar by the pool and Aime, Fabien, Arai and Adisleedy were amazing and would be fabulous in the a la carte for their knowledge and extreme good prompt friendly and happy service. Gretten at the lobby bar is a sweetheart, we knew her from our previous stays at Valentin and it is nice to see all the friendly faces like Jorges in buffet and most of the servers. The young man that plays guitar in lobby is amazing and he really has guests participate and have a lot of fun. the gardeners are amazing always greeting and wishing us a good day. Grill on beach all staff friendly and happy and go out of their way. All in all a very good, relaxing and happy vacation. Had a ball catching fish and giving it to locals for their families. Thanks to all at Valentin for making our vacation memorable and hope to visit soon.
We had a great time here! At first I was skeptical on going here but it turned out to be good - service is great, amenities were amazing (love their pool), beach was superb and surprisingly the food weren't bad for Cuba. It was hard to get a cab to go to the town or bus that passes by here. In addition, we had a last minute arrangement for beach dinner for our anniversary and although there is a language barrier the staff still arrange it for us with three awesome staff all to ourselves. It was wonderful and I am just grateful for the service provided during our stay! Don't miss out on the beachside BBQ!! They also serve food & drinks while you're on the beach. Amazing!
The beach was beautiful and we did not see a single jellyfish. We took bread from the buffet to feed the fish and do some snorkeling. You are not allowed to take out the small catamarans yourself but we still went out on one and had a good time. The hotel lobby was beautiful but kind of boring. The music gets turned off fairly early so we took our own speaker down and did some dancing. Basically we made our own fun. The fans are rarely turned on and there is no breeze so be ready to be sweaty. It was hotter here then it was in the Dominican in July. Bring a small hand held fan. There is no disco.. they bus everyone to a central location which was still fun. A big thing that we were upset about is that you only get one bottle of water in your room and your promised 2 cans of beer - we never once got the beer and when we asked for more water from the front desk we were told NO that we are only entitled to one bottle per room a day. Even when I was telling them how members of our group had severe diarrhea we were refused water. One guy went so far as to look at my friend and say She does not pay attention does she.. you only get one bottle.... in my books that was a horrific thing for a resort to do. How can you deny someone with diarrhea water????? On the other hand, I do not think the water was good filtered water. Check your bottles. I myself did not drink the water from the rooms or anywhere for that matter and only pina coladas the whole trip and I was not sick once where as the rest of my group all drank a lot of water and everyone of them still have stomach problems days after being home. The best part of our trip and the ONLY reason I would return to this resort would be to see Ivette and Tanisleidy from the animation team. I have travelled to a lot of resorts and I have never met more nicer girls then these 2. They were happy, helpful, always talkative and really made us love the Cuban people even more. They work so hard and if you see them be sure to talk with them. The beach bar staff were also amazing and went out of their way to make our vacation great as well as the night staff at the pool bar. The front desk staff an the day staff at the pool bar.. not very good. So besides the water being too hot, no drinking water, no nightly entertainment (besides the show) the same food every single day, no fans, no ocean view as promised, no beer due to a shortage in the hotel (we were told) and some ignorant ignorant ignorant girls from Toronto our trip was pretty good mostly in part to some great staff. Thanks Ivette and Tanisleidy :):):)
My husband and I spent 13 days at Valentin Perla Blanca.. July 21-August 2..Bus trip to resort was a little long but time went by quickly.The resort is very nice and modern with nice big rooms.. we were in building 34 and were close to the path to the Beach.. We had a pool view room. The pool was very nice and big with a pool bar. The snack bar was nice if you wanted a light lunch, sandwiches, chicken fingers or chicken wings, burgers, and fries… They also served breakfast before 10 am. They were opened 24 HRS a day for late night snacks or drinks.Very NICE lobby which can accommodate many guests on 2 levels; different sections for smoking and non-smoking.The beach was very nice, BEAUTIFUL OCEAN and white sand.. the only thing is that you have to get up early to reserve chairs under the huts and there aren’t too many available. The water was beautiful and warm. Beaches are always AMAZING in Cuba. There is a cook at the beach that prepares chicken sandwiches, hamburgers and hot dogs at lunch time.The staff were always PLEASANT to us; all very friendly from Maids, Bartenders, Waiters, Animators and Gardeners.. etc… OLA..The food was NOT VERY GOOD at the Buffet, it was the same food every day and NOT very appetizing, except for the grilling stations you had a choice of beef, pork, chicken and seafood which was fresh. We always found something to eat. We both got sick for 2 days not sure from what. I think they should change their menus or get some new ideas.They have Cuban night once a week and also Lobster night once a week at the buffet which is a change from the ordinary daily dinner buffet. The donuts station nightly was very GOOD with freshly fried donuts.We tried the 4 A La Carte and they were okay. They combined 2 A La Carte together since Resort was not occupied to a Maximum. Half of the buildings were not occupied due to low Season; the Pizza place was closed due to Low Season which was disappointing.As for the shows we didn’t watch many, just had late suppers and relaxed by the beautiful lobby and listened to some of the live music.All in all, we had a GREAT time and met many wonderful people and GREAT weather.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily, plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Daily activities
- Mini-bar (restocked daily)
- Non-motorized water sports
- Evening entertainment
- 480 Rooms
- 8 Restaurants
- 5 Bars
- 2 Pools
- Tennis courts
- Internet access (fee)
- Conference Facilities (fee)
- 1 King or 2 3/4 beds
- Ceiling fan
- Hair dryer
- Satellite TV
- Iron & Ironing board
- Balcony or Terrace
- Living area
- Mini-bar (stocked daily with water, soft drinks, juice and beer)
- In-room safe
- Maximum Occupancy 2
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Valentin Perla Blanca ParaisoCayo Santa Maria,Cuba
- Hotel Contacts
- Extra Info
Lagunas del Este, Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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