- What's Included
- All Inclusive Features
We read reviews and were very skeptical. We've travelled to Cuba many times therfore prepared for what a 4 star hotel is in Cuba. Beautiful beach with lots of shade including trees, no fight for chairs. It's a quiet hotel with very tropical pool and courtyard. Small hotel so everything was in close proximity. We wouldn't think twice about going back to our room or front desk for something we needed. Staff was friendly and helpful especially when you try to speak their language. The food was just ok, typical. Trinidad is a 15 min taxi and a must to visit. Now things we were not happy with but survived: there was no hot water one day in the morning. (We showered in the late afternoons so never a problem, no beach towels for 2 days (lucky we brought our own), our sliding balcony door didn't lock, we all got a bout of the quick step last day. It was nice be in on the ground floor but they are damp and dark. 2nd floor room are bright and airy. Our friends had ocean view but you see palm trees and sand. Still very nice. Overall we plan to visit again :)
much better if you stay in Trinidad and daytime take a cab to the beach instead of the other way around. this is a gloomy place that has seen its better days. the food in the cantina not fresh, old sallad, dry veggies from yesterday etc. old and probably dangerous to eat. rooms big and spaceful but standard so so. no garantie that things will work. location is the best with this place.
Not far from Trinidad (15 minutes or so) but must taxi to get there. Resort is "all included" (i.e. drink as much as you want, use the beach facilities, no towel charges, etc., etc.) This must have been a real hot spot when it first opened about 10 years ago. Several attractive swimming pools, rooms a decent size, on the beach for wonderful sunsets every nite. However, maintenance is something lacking in a big way. We knew of several couples who had to have room changes two times to finally get a bathroom with no leaks on the floor. We only had to move one time, but it was inconvenient and we were some distance from reception so the process was time consuming. The people who work at the hotel are wonderful, friendly, tirelessly keep the grounds groomed and cleared of trash and leaves. Many reports from others staying here included issues with the a/c, leaks, pool decking defects, hot/cold water and others. Given that a huge initial investment was put into this hotel at its opening one wonders why they are not taking the initiative to repair the problems and why reception continues to place people into rooms that clearly have unresolved plumbing and hot/cold water issues. All this sounds quite negative, however, the staff makes up for a lot and the location and layout are enuf to entice you.
This resort is on a land tongue 15 minutes drive from Trinidad. It has great potential with swimming pools, a beach and a lovely lay out but it is a bit rundown, nevertheless the rooms are adequate . Our room was farther away from the reception so you had to walk more, but the balcony bordered on the beach and was quiet . There is no wifi in the rooms , and wifi at the reception is sporadic which is a problem. Dining room was warm noisy and smelly, being a mass tourism hotel "all included" . The evening programs were nice . When we arrived in the afternoon there were no beach towels available so you have to catch them in the morning .
Just got home yesterday and we were very sad to leave. Love this place. The cuban people are the friendliest ever. Happy people and loving. This resort has the warmest staff. Osmany is the best at his job and this resort needs him. The wait staff at the restaurant go out of their way at all times. Myself ( Linda, Mirjam, Patty and Suzanne) had a blast. We have no issues with this resort. Food was terrific.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinner (reservations required, once per week)
- Selection of national & international drinks (24 hr)
- Snacks (24 hr)
- Pedal boats
- Water polo
- Ping pong
- Nightly entertainment
- 241 Rooms
- Buffet restaurant
- 2 a la carte (International and Cuban)
- Snack bar
- Swimming pool with children's area
- Fitness center
- Medical service (fee)
- Souvenir shop (fee)
- Games room
- Internet cafe (fee)
- Air conditioned
- 2 Twin beds or 1 king bed
- Bathroom with tub & shower
- Satellite TV
- Safety deposit box
For the Kids - Kids club for ages 5-12.
Wedding and Honeymoon - Special packages are available, please inquire.
Resort Location Map
- Hotel Contacts
- Extra Info
Peninsula Ancon, Trinidad 62600 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.