- What's Included
- All Inclusive Features
Beautiful location on the public beach. While it is a public beach the hotel provides beach chairs and staff on the beach. Good bird watching in the ponds around the hotel and on nearby salt flats. Not sure how regular the dancers perform but catch it if available.
The service was good, the food acceptable, the amenities sufficed and the location was perfect. The glorious beach wasn't far and neither was the Colonial town of Trinidad which is a must see, especially when you get tired of the same old stuff at the hotel.
This was our 4th time back to the resort with our children (10 and 11) we also brought my husbands two sisters and niece and partner this year with us. We stayed for 15 days and we all had a wonderful time.The beach is beautiful and the weather was great. Our room was spotless with towel art on all our beds everyday, the kids were always excited to get back to the room to see what she had made for them.Ariel was our special transportation driver again this year and he once again did a great job getting us to and from Santa Clara airport on time and safely.We traveled between the hotel and Trinidad in 1950's taxis. Our drivers were Ivan and Orlando, and you can ask at reception for them to call either driver for you. They were both very nice and good drivers. The city is beautiful to walk around and cruise the markets when you are there. Casa De La Musica is worth an evening out for sure, many great entertainers and great food.A special thank you to Isodey, Sanders, and everyone who work in the games room for always making sure our kids were having a great time, all of you make their vacation fantastic. I love that the resort is so safe for them to walk around, I am never worried about them going to the games room or snack bar alone. It is so peaceful for me.You will find Idalmis at the pool bar making her special drinks for everyone, she is truly a very special friend who does a great job at the resort. We even got to go to Idalmis and Lester's home for an amazing home cooked meal that Idalmis's mother makes for us every time we come. My children love to go there and play with their daughter Elsa Maria.The resort has a nice gym if you want to work out, or if you just want to relax and have a nice massage ask for Jorge and he will take good care of you.We got into some pretty competitive pool volleyball games and when we were short for the guys side the manager nicely allowed Jesus and Efrain (pool caretakers) to join in the pool with us. Yaniulys thank you for helping us girls out, it was a blast.On Tuesdays and Thursdays there is a pig roast on the beach for the hotel guests, the food is fantastic. The beach bar is very good and everyone that works there is very friendly.Most importantly a huge thank you to Osmany (public relations) thank you so much for always making sure we have everything we need, nice rooms, transportation, entertainment, etc. We could not make the journey if you did not help us get there every year so thank you again. Thank you to everyone on the resort. We miss you all and hope to be back again soon.
Beautiful location and decent food selection. It was also a loud hotel, which didn't work for me because I was suffering from food poisioning while visiting. The food poisoning did not originate at this location, but the ongoing noise did, thus I was unable to rest. The thing that bothered most of my group was the water pressure inthe shower, which was basically nonexistent much of the time. We also had cockroaches in our room. After debating about calling the front desk about the bugs, we elected to ask for help beicase we didn't want the cockroaches to get into lit luggage. A very nice young woman arrived in a few minutes to,solve the bug problem, but proceeded to spray and spray, and spray a chemical smelling aerosol directly into a cubborad and onto the luggage. We sat in disbelief as we watched, what we believe to be insecticide permeate our bedroom. I feel concern about the staff person performing this service, without a safety masque, as I was concerned that I would now need to sleep in a room filled with a chemical I could not identify.
This hotel is perfectly situated just near the beach and the beach is lovely. Free sunbeds and beach towels. Nice pool area as well. It is 15 km to Trinidad (we payed 8 CUC for a taxi) and Trinidad is also lovely. When we talk about the hotel it could be better. Our room was big with two big beds (quite hard). Unfortunately we had no warm water in the tap at the sink, it was not even possible to turn on the hot water tap. The shower didn´t have warm water in the late afternoon and early evening, probably because everybody wanted to take a shower at that time. Thus, we showered in cold water the entire stay. We had all inclusive, but the food wasn´t the best, I am sorry to say. At breakfast they run out of cups, plates, butter etc. and guests got quite aggressive in their hunting for everything. In the evenings there was entertainment. The music was so loud we had to bring earplugs. Some of the staff in the reception were not service-minded at all.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinner (reservations required, once per week)
- Selection of national & international drinks (24 hr)
- Snacks (24 hr)
- Pedal boats
- Water polo
- Ping pong
- Nightly entertainment
- 241 Rooms
- Buffet restaurant
- 2 a la carte (International and Cuban)
- Snack bar
- Swimming pool with children's area
- Fitness center
- Medical service (fee)
- Souvenir shop (fee)
- Games room
- Internet cafe (fee)
- Air conditioned
- 2 Twin beds or 1 king bed
- Bathroom with tub & shower
- Satellite TV
- Safety deposit box
For the Kids - Kids club for ages 5-12.
Wedding and Honeymoon - Special packages are available, please inquire.
Resort Location Map
- Hotel Contacts
- Extra Info
Peninsula Ancon, Trinidad 62600 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.