Club Amigo Ancon
- What's Included
- All Inclusive Features
The hotel itself was quite dated. We stayed in one of the bungalows down on the beach front which was probably one of the nicer places to stay in the hotel. Apartments were pretty clean and the air conditioning effective. The beach was ok although did get busy in the afternoon with locals.Internet was only available in the lobby and was via prepaid card.The activities desk seemed to never be attended so had to book our activities in Trinidad town which was about 10km away reachable by shuttle which ran 3 times per day at a cost of 4 CUCs each for a return trip.Cocktails were ok if the right barman / bar lady made them.The food from the main restaurant was typical low budget buffet. However there was a speciality restaurant at the far end of the resort called Lina which was ok. You have to book in advance but it had an a la carte. Atmosphere was a little poor as we were the only ones there! Staff didn't seem to care we were there.Generally staff looked bored. Glad we were only here for a few days.The best thing about this hotel was its location near to Trinidad. Would look elsewhere if we were to visit the area again
I stayed at the Costasur as part of a Cuban package tour. Since we were off season, the beach was very pleasant. The swimming cove is naturally protected by rocks, and very beautiful. My concern would be in high season, that the beach would be unacceptably overcrowded. There is of course, a large swimming pool, which some may prefer.. I stayed in one of the beach cabanas and would highly recommend that over a room in the main hotel. The cabanas were quite nice, with bedroom, living room and bathroom. The shower water pressure was very weak, my only complaint there. There is a refrigerator and safe, tho' I had to be moved from my first cabin, as the safe did not work (not that you should trust them much anyway). Nice TV, worked well.If you are here to visit Trinidad, you are quite a distance away, you will need a car or taxi. This however, is a resort, and maybe you'll just want to stay put. The definite downside of this resort, besides I suspect, overcrowding in high season, is the food and the internet. The food is really rather awful. Edible, but like eating in a school cafeteria. The internet is a problem everywhere in Cuba, but here it is very iffy and only in the lobby And of course you must buy those cards, input strings of numbers and then hope you actually get the hour of time you paid for. There is nightly entertainment, of which I did not partake, but my tour mates decided it was fairly lame.
Pros- -Beautiful location-you can see the gorgeous mountains from the beach which you cannot at the other hotels along the Playa Ancon strip, so this is quite unique-you can walk along the beach for a long time which is great, right down to another mini-penninsula, there is decent snorkeling at this point along the beach, and we saw a stingray swim by us here (note: it is not exactly a coral reef here, but some coral and lots of different rocks in the water, so there are lots of fish and sealife to see)-option for swimming in the open ocean, or swimming in a natural sheltered lagoon that keeps out the big waves and larger fish! -you can walk to the other playa ancon beach in abt 15 minutes. It is sandier and larger, but more crowded.Beach Bungalow-excellent experience, so nice to get one of these steps from the beach. The hotel rooms we heard from other guests were also quaint. Don't expect luxury, expect a cottage-like feel.-not crowded which was niceClose to Trinidad and the mountains, where you can sightsee and take lovely tours of national parks A la Carte restaurant has a gorgeous location and outdoor patio right beside the ocean and mountains Cons-the beach is rocky in places, and also has many sea urchins in the open ocean part (The Lagoon is free of the urchins, so this is good). Wear water shoes!!! -the buffet: I got food poisoning on the first night. I actually think this was from drinking the "filtered" tap water from the bars (but might have been from the food as well). I was informed by a kind maid that you need to acquire sealed water bottles. If you beg for them you can get one from the lobby bar or beach bar, but they are hesitant to give you the whole bottle. The maid sometimes leaves one or two in your room (seems random). After I ensured I ONLY drank from the closed bottles, I had no more issues.-They had excellent spaghetti with delicious cheese, I stuck to eating mostly that and went to the snack bar for breakfast sandwiches and had no more issues with sickness. Stick with bland food. I would avoid the meat. Dance Show-the first night the dance show was excellent, traditional style dances and costumes-The next night the show was SO INAPPROPRIATE. We were shocked with the show as this is a family resort with kids and also couples. The women came out and were barely clothed, wearing short skirts you could see their butt checks and little bras. No one wants to see that when they are vacationing as a couple or with kids. It was like a strip show. It was AWFUL. -Why not keep the shows traditional and appropriate? Everyone loved the appropriate show with talented dancers, they do not have to be half-naked to appreciate. Other notes; They should have a couple of bikes and mopeds available to rent at this resort, but they do not (they do at the other resorts). It would be really nice. Also, most days they claimed that you couldn't take out a peddleboat because the man did not have the right key (or sometimes gave a different excuse). Well GET THE RIGHT KEY AND LET ME TAKE OUT THE BOAT!!!Overall I would definitely go back to this resort because it was so cottage-like and beautiful. I would be careful what I ate and I would not go to the awful dance shows where the people are naked. I didn't see many flies at all when I was there in march so not sure about the other reviews.
I am not an expert in Cuban hotels but I do visit often all-inclusive resorts. I rate this hotel as very good considering it is a 3 star hotel. I take into consideration not only the stars but also the price and the competition it has with other hotels in the area. Costasur is an excellent combination of price and quality. On arrival we were attended promptly and were able to enjoy the facilities. In general the hotel is in good condition. But I think the key to everything is in the staff. All workers willing to help and sincerely committed to their work. We felt at ease at all times. Compared to Varadero where most of the staff treats you according to the tip you leave, here in Costasur the experience was genuine. Thank you very much for that. But the aspect that most caught our attention was the quality of the gastronomic service. Once again, Costasur is a 3 star hotel, so resources are limited. However, the creativity of the cooks surprised us. We indulged with homemade sweets, of those real Cubans dishes. In addition to offering turkey and red snapper deliciously prepared. Other dishes such as fish fritters corroborate my comment regarding creativity with few resources. Unfortunately I do not remember all the delights but there were many. On the other hand the quality of the prepared drinks was also very good. Thank you and please keep up the spirit. For future visitors my suggestion is to take into account what I say. Is a very good value for money. If you want a luxury hotel, pay more expensive but if what interests you is to economize on tranquility then Costasur is the best in the area.
The hotel conditions and service were average, I had to ask several times for towels since each room had only two body and two face towels and didn't seem to matter I had paid for two triple rooms, no towel service in the pool or beach area, things reported broken (a shower wall mount and a AC split unit) were never fixed. But I gave it a terrible rating due to the flies, the food in the buffet was always covered in flies, we were taking food from underneath and no eating things you couldn't remove the top or peel, still we all ended with upset stomach, my son needed medical attention when we left the hotel due to severe vomiting. The saddest part is they didn't seem to be bothered by it, doors were kept open while cleaning and no zapper or any other way to control the infestation was implemented in the room. The staff in the buffet was lazy excepting one guy I had to hunt the rest of them for drinks when I was about to finish my meal. Ice was a rare commodity, here I saw the first piña colada without frappe and the first warm rum coli. We had to take sandwiches from dinner to snack at night since there was no place to eat anything after dinner finished. I was told by staff conditions were improved usually during foreign tourism season (winter) I feel this is unfair and plainly wrong as every body is paying the same, even nationals. I knew I wasn't going to a 5 star hotel but at least a clean healthy meal and standard drinks was a reasonable expectation. I would never come back to this hotel and I would never recommended to anybody.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails, select international bands)
- Daily activities
- Pedal boats
- Spanish lessons
- Dance lessons
- Nightly entertainment
- 279 Rooms
- 1 Buffet restaurant
- 1 a la carte restaurants
- Snack bar
- Disco (fee)
- Games room
- Gift shop
- Massage (fee)
- Internet (fee)
- Conference facilities
Hotel room with:
- Two twin beds
- Satellite TV
- Bathroom with shower only
- Safety deposit box (fee)
- Max occupancy 3 persons
Superior Garden View features same amenities as above and:
- Slightly larger
- Balcony or terrace
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon Bonus - Honeymoon packages are available. Please inquire for details.
Resort Location Map
Club Amigo AnconCienfuegos,Cuba
- Hotel Contacts
- Extra Info
Playa Maria Aguilar, Playa Ancon Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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