Club Amigo Costasur
- What's Included
- All Inclusive Features
Well, we loved our first visit! We enjoyed our accommodations. Our balcony view was fantastic. Saw a beautiful white horse grazing our first night. The staff were very friendly. Yaniel our pool and entertainment guy was extremely helpful. He accompanied us to the town of Trinidad and was our personal tour guide. We had a suitcase to deliver with medical supplies and he brought us to a day program for aging adults. We gave out our soap (the Canadian way) and was serenaded with gratitude! The town of Trinidad is truly a little gem! Cultural and musical! We organized a tour on horseback to a swimming hole cave. Very neat adventure that we managed to organize through Antonio the "Lifeguard". You need anything...he's your guy. The good was good and the cappuccino was marvelous. Always cute little chocolate syrup designs on it. There was a pig roast on the beach on Thursdays. Awesome spread and so good! The beach was very rocky but warm. A little ways down from the hotel, the beach was a bit more sandy. The A la carte was incredible! We could even go to the Ancon one night to eat. Very friendly and wonderful first experience! Far from hotel...roads are brutal but getting to and from Trinidad was a 5 to 8 peso ride. Exchanging money was a bit trying as the bank in Trinidad is very small. The hotel Grand exchanges for almost the same rates. Worth exploring again!
We travelled independently but happened to land for a few days at this all-inclusive hotel that mainly seems to be geared towards package-tour travellers. Generally we were quitre pleased. The location is hard to beat, right on a quiet stretch of beach. The rooms were clean and well kept. The bartenders did a great job, especially the gentlemen working at the lobby bar. The nightly show was an unexpected plus, especially some of the dance acts (a historic slave dance, in particular). The whole hotel area was quiet and peaceful.Negatives: The food was quite uninspiring, and the restaurant was chronically short on tableware. Tip A: get there early. Tip B: have some of your meals in nearby Trinidad.The most disturbing issue at the hotel was with the poor service attitude of the staff, which we encountered once or twice. Tip: make sure to confirm what is agreed in terms of excursions, scuba trips etc, and insist on what was agreed if there are new twists to the deal.Generally, this is a Cuban resort and those who come here without an understanding of the Cuban society may well be disappointed in service, food etc, compared to all-inclusives elsewhere in the world. Overall however, we were happy with Club Amigo Costasur and could imagine coming back for R&R or to explore more of the surrounding area.
We were moved to this hotel at the last minute and upgraded to all inclusive basis.It's got a nice beach front until it gets dark and the sand flies come out.However the restaurant is distinctly average often involving long queues for food.Bars are OK but the nightly entertainment was tacky poor American Broadway imitation, we cannot understand why Cuban entertainment was not provided. Room quality was poor besides the air conditioning.Hotel is located 20 minutes from Trinidad with not shuttle service available.
This was the 3rd visit to Cuba. This a fascinating area of Cuba and the all inclusives are close (20 min taxi ride) to the city of Trinidad. It's a tourist town. Wear flats! The cobble stones are challenging I wore low wedges, that was a mistake! Fell and bashed my knees. It has plenty of sites to see and good shopping in the open air markets. The linen work and stitch-work that you can buy here is inexpensive and such high quality. I bought a table cloth that is just beautiful. Museums and historical buildings abound. I would highly recommend booking a casa for an evening or two so you can experience the city and a cuban home. We visited about 15 casa while were were searching for one to stay at (they were all full as it was New Years) and what was surprising was that each house was unique and beautiful inside. The streets are full of houses with massive doors on them and it was fascinating to see what was hidden behind them.There are four waterfalls that you can take trips to in the area since is close to a national park. We booked through Cubatur in Trinidad which I would recommend doing rather than going through the hotel saved us some $$. Our tour took use to beautiful panoramic look out, a coffee plantation, a challenging hike to a waterfall and very fresh and delicious lunch.The area is mountainous. What's special about Costasur is that you can see the mountains while you are in the water. Hotel Ancon and the Brisa hotel you can't see the mountains. Costasur's beach is actually a naturally formed lagoon which makes it like a sea swimming pool. Safe and great for kids. I really liked it. You can snorkel on it's edges and see lots of fish, I saw a sting ray. Also on the side of the lagoon there is a rocky public beach where you can experience the waves. Some downsides are constant music blaring from the beach bar. Saturdays the beach is completely taken over by locals and gets so busy and messy in the water. I am all for Cuba for Cubans but it's volume of people crammed on a small beach that's unpleasant. I would book to visit something on Saturdays and completely avoid it. I would say for budget hotel this is pretty good! In fact I would even go back one day when I have had my fill of seeing other places in Cuba.The food was ok, there is 1 a la carte restaurant that breaks up the monotony of the buffet meals. I did notice a few cleanliness issues. I would say be careful what you eat and be aware. We did eat out quite a few times during our 1 week stay, we ate in Trinidad and also the lobby bar bartender recommended a restaurant in Casilda. It was the best meal we have had yet in Cuba and very affordable. Of course the restaurant food was better than the resort food. I would not say it was terrible though, we didn't starve!We did not stay in a bungalow but that seems totally worth having. We stayed in a oceanview room in one of the buildings, it was outdated and our toilet was broken so the handle needed jiggling after every use. We did not have a hot shower for the entire week but this did not really bother us, in fact is was kind of our own fault because I don't think we even complained. The pool is absolutely not exciting it's small and rectangular we didn't go in once.Entertainment was good. Staff were polite not the warmest staff we've experienced but we didn't have any unpleasant interactions. We very much liked the lobby bartenders who both spoke good english and always got good service from them.We did visit Ancon beach which is a 20 min walk from the hotel. Its a very very long beach and we ate at the Brisa hotel for a small fee. It had a lot more variety at it's buffet for sure! I still prefered the sea lagoon at Costasur than Ancon beach. I think the area of Cuba is the real attraction. So much to see and do and everything is close by. Plus I think the south coast is warmer and the weather more predictable. North coast always rains a few days but the south coast rarely does - plus the ocean is warmer on the caribbean side.
Costasur, beautiful small bungalows are the best! very clean and spacious. we were there one week and regretted not taking two. The staff are extremely friendly and go out of there way to help you.You wake up hearing waves crash against the rocks in front of the bungalws that have formed what they call a natural pool.over on the right side you can walk quite a distance on a very nice sandy beach which is open to all.The front beach is also public but there were not to many Cubans while we were there.The foo was very good but somehow repetitive. Coffee was fantastic around the pool with exceptional service and smiles.Animation every night was nice.When we got there it had rained 2 days earlier,so there were many mosquitoes.Trinidad ,, a 20 minute taxi drive for 8 pesos is a MUST!! wow beautiful ancient spanish city dating back to 1500. great little bars and places o eat at a very low price,check out the bar LOS RUINS coool place with folk music.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails)
- Daily activities
- Nightly entertainment
- Pedal Boats
- 131 rooms
- 1 Buffet
- 1 a la carte (Seafood/Italian)
- Snack bar
- Tennis courts
- Games room
- 2 Twin beds
- Satellite TV
- Max occupancy 3 (no more than 2 adults)
Honeymoon Bonus - Honeymoon packages are available. Please inquire for details.
Resort Location Map
Club Amigo CostasurCienfuegos,Cuba
- Hotel Contacts
- Extra Info
Playa Maria Aguilar, Playa Ancon Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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