Club Amigo Costasur
- What's Included
- All Inclusive Features
I've read many resort reviews and visited a number of resorts in the past, many very large and impersonal but that provide lots of amenities, so initially I was a bit taken aback by this small, personal resort. But it didn't take long for me to fall in love with it.First of all this is Cuba and I've learned that you can't expect the same experiences here that you might have in other places, such as food (fresh and local but limited variety and not fancy, only one buffet and one a la carte) and rooms (basic but clean and comfortable; the bungalows by the sea are lovely and can accommodate a party of more than 2 people). There's not a lot of organized activities (my teen son was a bit disappointed the beach volleyball net was broken) but the people who work there are the best and try their hardest to make you happy. A big shout out to Lazaro at the beach bar who was gracious and kind, always doing what he could to ensure you were enjoying yourself. He made this resort special. Antonio is the 'go to' guy for information and excursions such as our trip to Tope Callante (a high mountain viewpoint) which included a trek to and swim in a thousand foot waterfall. The cappucinos in the Lobby Bar were our favourite way to start the day and the staff there always had a smile (though opening at 10am was a bit late).The beach is beautiful and the natural sea lagoon allows you to swim without the waves crashing you around. Bring your water shoes to take advantage of the rocks surrounding the lagoon. There are many watersports available, and snorkeling a bit down the beach is excellent. The sunsets are glorious. I suggest you give this resort a try if you want a relaxing, quiet vacation that allows you to enjoy getting to know Cuba a bit through excursions including Trinidad which is a 500 year old town that is full of life and culture, and Casilda (the Galeon Restaurant there comes highly recommended). 'Automobile Americana' taxis are 5-10 CUCs most to go anywhere and well worth it to get out and learn about, and love this country. Just don't go with North American expectations. Cuba is laid back and simple with down to earth standards, food and people. I hope to get back there again sometime and will ensure I book a bungalow again.
We did not really expect much from this hotel, so one might say that there was no disapointment. Superbasic rooms - clean though! And as we were on the 6th floor, we had a spectacular view of the beach! The food was edable at best, but that was as expected. Chill Kristal on tap kept us going, though. And the beach - what a beach! Lovely strech of white sand and turquise sea. Not a lot of people, and super relaxed!
Well, we loved our first visit! We enjoyed our accommodations. Our balcony view was fantastic. Saw a beautiful white horse grazing our first night. The staff were very friendly. Yaniel our pool and entertainment guy was extremely helpful. He accompanied us to the town of Trinidad and was our personal tour guide. We had a suitcase to deliver with medical supplies and he brought us to a day program for aging adults. We gave out our soap (the Canadian way) and was serenaded with gratitude! The town of Trinidad is truly a little gem! Cultural and musical! We organized a tour on horseback to a swimming hole cave. Very neat adventure that we managed to organize through Antonio the "Lifeguard". You need anything...he's your guy. The good was good and the cappuccino was marvelous. Always cute little chocolate syrup designs on it. There was a pig roast on the beach on Thursdays. Awesome spread and so good! The beach was very rocky but warm. A little ways down from the hotel, the beach was a bit more sandy. The A la carte was incredible! We could even go to the Ancon one night to eat. Very friendly and wonderful first experience! Far from hotel...roads are brutal but getting to and from Trinidad was a 5 to 8 peso ride. Exchanging money was a bit trying as the bank in Trinidad is very small. The hotel Grand exchanges for almost the same rates. Worth exploring again!
We travelled independently but happened to land for a few days at this all-inclusive hotel that mainly seems to be geared towards package-tour travellers. Generally we were quitre pleased. The location is hard to beat, right on a quiet stretch of beach. The rooms were clean and well kept. The bartenders did a great job, especially the gentlemen working at the lobby bar. The nightly show was an unexpected plus, especially some of the dance acts (a historic slave dance, in particular). The whole hotel area was quiet and peaceful.Negatives: The food was quite uninspiring, and the restaurant was chronically short on tableware. Tip A: get there early. Tip B: have some of your meals in nearby Trinidad.The most disturbing issue at the hotel was with the poor service attitude of the staff, which we encountered once or twice. Tip: make sure to confirm what is agreed in terms of excursions, scuba trips etc, and insist on what was agreed if there are new twists to the deal.Generally, this is a Cuban resort and those who come here without an understanding of the Cuban society may well be disappointed in service, food etc, compared to all-inclusives elsewhere in the world. Overall however, we were happy with Club Amigo Costasur and could imagine coming back for R&R or to explore more of the surrounding area.
We were moved to this hotel at the last minute and upgraded to all inclusive basis.It's got a nice beach front until it gets dark and the sand flies come out.However the restaurant is distinctly average often involving long queues for food.Bars are OK but the nightly entertainment was tacky poor American Broadway imitation, we cannot understand why Cuban entertainment was not provided. Room quality was poor besides the air conditioning.Hotel is located 20 minutes from Trinidad with not shuttle service available.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails)
- Daily activities
- Nightly entertainment
- Pedal Boats
- 131 rooms
- 1 Buffet
- 1 a la carte (Seafood/Italian)
- Snack bar
- Tennis courts
- Games room
- 2 Twin beds
- Satellite TV
- Max occupancy 3 (no more than 2 adults)
Honeymoon Bonus - Honeymoon packages are available. Please inquire for details.
Resort Location Map
Club Amigo CostasurCienfuegos,Cuba
- Hotel Contacts
- Extra Info
Playa Maria Aguilar, Playa Ancon Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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