Hotel Faro Luna
- What's Included
- All Inclusive Features
Surprised to read some reviews of rude staff. We stayed just two nights but all staff was wonderful. It is not a U.S. standard hotel but didn't expect that in Cuba. Make sure you ask for room with balcony overlooking sea. We so enjoyed that. Beautiful pool and nice little bar. You can work a short distance to the beach and restaurant was good. The hotel is not right in the town. If you want a four star hotel I would not recommend travel to Cienfuegos, but we sure enjoyed the experience!
Was fairly disappointed with this hotel as it is very aged and obviously needs updating. Water was constantly leaking from our sink and we discovered at 1am after hearing odd noises outside that the sliding doors to the back deck did not lock. Not great for security as it's out in the middle of nowhere and we had a corner room all the way in the back on the ground floor as well so it felt really unsafe. Best we could do at that time was put chairs near the door to wake us if someone did try to get in. Needless to say, we did not sleep well at all. Staff was friendly and helpful and breakfast was decent enough. The hotel is about a 25 minute taxi ride to the main town of Cienfuegos, around $10 each way. There's not much going around here so I'd recommend staying closer to the city center.
Don't expect a 5 star in Cienfuegos but Hotel Faro delivers on other features. The rooms are clean and all have a view of the Caribbean. Nice pool and bar. Breakfast buffet very adequate. Our group enjoyed getting out of Havana and seeing the countryside. Nice drive and got to see more of local culture.
We had the most amazing maid here. Because we left "gifts" for her such as candy, lipsticks, hair products, soaps and American lotions, she went out of her way to make us feel very welcomed. Our towels were always shaped like swans on the beds. The room was large, the AC in working condition. But the plumbing was constantly dripping or difficult to turn off. Beautiful location. Great breakfast.
My husband and I stayed here two nights as part of our Globus tour. It was ok. At first glance, the hotel looks better than it really is. It appears that when things are broken, they are patched rather than fixed or replaced. The bed was firm, and the shower worked. I'm not sure what other hotels are even available. We didn't think the breakfast offerings were very good, but that just may be us. The bar outside near the pool was a nice place to hang out, and the bartender was friendly. As seems to be the case in most of Cuba, you cannot put toilet tissue in the toilet; you need to put it in the bucket next to the toilet.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails, 10am-11pm)
- Daily activities
- 46 rooms
- Buffet restaurant
- Snack bar
- 1 Bar
- Games room
- Medical service (fee)
- Car rental (fee)
- Shops (fee)
- Bicycles rentals (fee)
- SCUBA diving (fee)
- 2 2/3 beds
- Bathroom with shower only
- Satellite TV
- Safety deposit box (fee)
- Balcony or terrace
Resort Location Map
Hotel Faro LunaCienfuegos,Cuba
- Hotel Contacts
- Extra Info
Carretera Pasacaballo Km 18, Cienfuegos 55100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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