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Hotel Jagua

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Our Opinion
Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
In the heart of the city of Cienfuegos. Distance from Airport to Hotel: over 15 km (approx. 15 mins.)
tripadvisor Traveler Reviews
  • Luv2TravelFarNWide : Phoenix, Arizona
Better than expected

Given all the comments we'd heard about Cuban hotels, we were pleasantly surprised when we walked into our room. It was large, with 2 double beds, linoleum tile on the floors, air conditioning that worked great, lovely view, and very large, relatively new bathroom.The place was very clean. And although the bedspreads and drapes weren't expensive looking, they were attractive and clean.Overall, we were happy with our stay. The bar downstairs was open 24 hours and made a pretty good daiquiri for cheap. There was a live band in the evening, but it didn't play late so we had no problem getting a good night's sleep (as many rooms were "over" the outdoor band area.Breakfast was included and of good quality - with a wide range of hot and cold options. Plenty of good fruit and Cuban coffee.If we were to come back to Cienfuegos, we would happily stay here again.

  • marynaturelover : Los Angeles, California
Best choice for Cienfuegos

My group just stayed at the hotel, and all the rooms were good. No problems with air and we had hot water. We all had balconies with beautiful views. We loved going to Palacio de Valle next door for drinks, views of the sunset from the roof and a super band.Hotel had a good band in the evenings too. We ate in the hotel garden restaurant El Laurel and they roasted a pig for us. The guy turned the pig almost all day and it was delicious. I am looking forward to returning. The WIFI worked and the cards were only 2 CUC, other hotels charge 4.50 CUC.

  • lovetravelling0820 : new york city

-Average accommodations,-Huge amount of tourists from all over the world in a cafeteria/self serve style breakfast- My 1st ever criticism of an uncomfortable bedAll that said, this is one of the few decent accommodations in Cienfuefo,

  • IdaIllinois : Illinois
A Hotel in the Country

We stayed in this fine hotel for three nights on our recent trip to Cuba. It is in an excellent location close to restaurants, the coast, and several areas of interest. It is a multiple story hotel and most rooms have a balcony from which you can hear the morning roosters crowing, the turtledoves cooing, and dogs barking. The view from the other side is toward the water and offers great sunsets. The accommodations are fine considering that Cuba is just opening up to tourism, and the hotel is in a smaller town. All items needed are there including a hair dryer, towels (no face cloths), and two warm blankets just in case you are traveling in January. As long as you understand that this a new tourist area, you will be fine. There is a nightclub that has music into the night but is usually over by around 2300 hours. Be sure that you use bottled water; however, the ice is filtered and is fine. Take plenty of cash since credit cards are not accepted here for the most part.

  • TomM8132 : Saint Louis, Missouri, United States
1950's revisited, best place in Cienfuegos, fun, a few maintenance problems

Hotel built 1959, a disastrous time for a hotel. It survives intact, everything in 1950's style. Large rooms, "modern" furniture, tiled floors, spacious lobby, nice pool, small, interesting gardens. Many rooms accessed by open hallways with view to the bay.Fabulous location astride Punta Gorda peninsula, water on two sides, views of city.Loaded with tour groups.Restaurant is fairly good, but does not reach level of excellence. Breakfast highlight is a good omelet maker. Pastries limited to a few Cuban varieties. Dinner buffet was satisfactory.Front desk served us well, but not overly friendly.Rooms were well equipped, but with some problemsMy room had a broken handle on the balcony door. Balcony had a great view and I spent time there. TV worked, but no remote, but made do with the controls built into the set after I found them. One electrical outlet stopped working. Door closed hard.My traveling companion's room had a door that was very hard to close, and a couple of other problems.They had great music downstairs which floated loudly up, and seemed to always end one half hour after my desired bedtime.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 149 rooms
  • Swimming pool
  • Restaurants
  • Conference room
  • Parking
  • Medical service (fee)
  • Lobby Bar
  • Snack Bar
  • Laundry (fee)
  • Internet (fee)
  • Currency exchange 
  • Car rentals
  • Post office
Standard Room:
  • Air-conditioned
  • Balcony or Terrace
  • Satellite TV
  • Hair dryer
  • Telephone
  • Mini bar
  • Safety deposit box (fee)
Bonus - Breakfast included daily.

Resort Location Map

  • Hotel Jagua

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  • Disclaimer
Jagua Hotel
Ave. 37 No. 1 Punta Gorda, Cienfuegos 55100 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.