- What's Included
- All Inclusive Features
This is an old resort trapped in time.....Traveling with a group, we pulled into this resort after dark...we were checked in and sent on our way.....the lights in the area of our rooms wasn't even turned on. Once in our room the bathroom was failing part but the bed sheets were clean and pressed. The food is bland, with little variation from meal to meal, and after 4 nights all tasted the same. There was no activities going on durning our visit. Dogs freely walk everywhere! This includes the lobby, along with food and beverage areas.
Basic, good, lodging, which was a nice surprise. The food is under par, but what the heck - the 500' beach more than makes up for it. Free kayaking and catamaran, the horse rental is cheap with good horses, and because it's an all-inclusive, having a beach bar steps away is delightful!
This is an old resort hotel in need of renovation. Many fixtures in bathroom are falling apart. Takes forever to get lukewarm water. Right on the beach, but some ways away from town. Survived two days here. Not recommended.
Three nights here as part of a Cuban tour. Hotel is miles from anywhere with very shoddy rooms - for UK travellers think 1950s Butlins. I was lucky and didn't have to share my bed / room with cockroaches unlike fellow travellers though one did surprise me with my pants down in the bathroom. Food is best eaten in small quantities as I got a dicky tummy. Plus if you don't get to the restaurant for the opening time you will have to take pot luck as food doesn't seem to be replenished.But this is Cuba. Fascinating country and people I have fallen in love with and the whole experience made me appreciate how much we take for granted with our UK / European lifestyles.
This is my second visit this year and was excited to meet old friends at the hotel, like Gerogina, Alex, Giesy, Jorge and the rest. Also you get to meet the regular tourists who come all the time to Rancho Luna, proving that this hotel is good place to come to. But I still read all the complaints, whining about Rancho Luna, why still come here, please go somewhere else.The free shuttle into town is still at 9am and picks you up at 12.45 at Parke Marti. On Friday is an extra shuttle at 9pm to Tropisur, this was my first time at Tropisur and for 3 cuc, I really enjoyed the show. The regular discos at Artex, Benny More and Jagua are there. I was upset at Artex when told that if I left, I have to pay again to come inside. The exchange at the bank was 74 cuc for 100 cad and 87cuc for 100US. Did not know that the bank charges 13% commission for US.The food at the hotel was ok, always the breakfast is the best. For returning guests like myself, you get treated to one a la carte.Can't wait to go back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurant (reservations required)
- Selected national rum cocktails, beer, & soft drinks (10:00- 2:00 am)
- Pedal boats
- Introductory scuba lesson in the pool
- Dance lessons
- Nightly entertainment
- 222 Rooms in 3 blocks of 2 storey buildings
- Buffet restaurant
- A la carte restaurant (International)
- Beach grill
- 3 Bars (lobby, pool, beach)
- Swimming pool
- Gym & sauna
- Diving centre (fee)
- Souvenir shop (fee)
- Pharmacy (fee)
- 2 Twin beds
- Bathroom with shower
- Satellite TV
- Safety deposit box
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera Rancho Luna, km 18, Cienfuegos 55100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.