- What's Included
- All Inclusive Features
This is a typical Cuban three star hotel. As we have visited Cuba many times we knew what to expect.Our room was number 342. It had an oceanview of sorts even though we did not ask.The flight was with Cubana into Cienfuegos which was great. 20 mins to Rancho Luna. 2 hours from Santa Clara. Extra luggage (44 kgs) is a bonus. Air conditioner a little dated and noisy. Beds average. Washroom clean and mold free. Safe works. NO fridge. Exterior well lit and easy to navigate. Food average. Some good days, some bad. Older guests. Night entertainment was OK. Hotel beach is weak with minimal shade except under several large trees. Public beach 5 minutes away is great, but you may have to lie on the sand. Major bonus for the hotel beach is great snorkelling at the posts in the middle of the bay. An easy trip on a paddle boat. We swam out each day. $35 CUC trip anywhere else. Beach bar is great with excellent fried fish daily.The taxi trip to Cienfuegos is usually $10 CUC. A day walking around is a treat. A free bus is also available to the city center. The fit can walk down the main drag to hotel Jagua and the rooftop bar next door. Take a cab back for the bus at 1:45 to return to the hotel. El NIcho waterfalls is a good day trip for the money.My favorite little excursion was a half day at Castillo de Jagua just up the road. Take a $5 CUC taxi to the ferry. Felix (fluent English) tour guide will take you around for $5 CUC. The ferry is $2 CUC round trip. The castle is impressive and interesting as is the small town. A little plug for EL PISTAUR restaurant on the coast near the castle. You may have to wait a while for a return cab or walk up to the hotel and call. Trinidad is good. I had already stayed there so I passed.In summary this was a good trip for the $850 we paid at March Break. It would be even better at $650 any other time. Other posted pictures are good. If you want heaven pay $1650 and go to Cayo Santa Maria.
I read the reviews before booking Rancho Luna and was looking forward to our trip. Be careful what you wish for. The beach and snorkelling was awesome however, you have to convince someone to give you the paddle boat with rope to snorkel in the first place. Staff either refused to speak english or really did have a language barrier, I am not certain. Only 1 bartender at the hotel lobby bar and resort was full. Beach bar with very little selection only open till 3:30. Snack bar by the pool only seems to be open when it wants to. Staff at the desk very rude. It appears the only people that get treated nicely at all are the return customers. Guess what? Others would return if they were treated the same way. There is some positives. The chambermaids were fabulous and appreciative of the items I brought them. I never had to fight for a lounge chair both at the beach or around the pool. And it was a very clean resort. If and that is a very big IF, I return the price better be even better than it was when we went.
Just got back last week from Rancho luna..over all this hotel is satisfied of what we paid $655 for..it's not a small or big hotel in Cuba..open feel facility..many staffs..food is good..not far from city centre..I would recommend it for Cuba style stay..it's a value choice for anyone don't wana pay more than $800 for one week of all inclusive get away..becoz I am not a millionaire like many of us.
Got back 4 days ago, first time in Cienfuegos and first time a 3 stars (fifth time in Cuba). I stayed at Rancho Luna from March 4 to 11. Now if you travel on a budget, not a picky eater and you just want to get away then by all means stay at Rancho Luna. This resort cater mostly to seniors. If you're young and looking to party or some action. This is not the place. Cienfuegos City is about 15 minutes ride, transport courtesy by the hotel on a daily basis. The beach is OK, free horseback riding and non-motorized water sports. Don't miss Fort Jaqua! Got my history fixed, it's a fortress built in 17th century. Get taxi (6 pesos) to the ferry, take the ferry(1 peso) to the Fort, entrance is 5 pesos. The hotel doesn't have hair dryer or iron, outlet is 220v.
Visit this hotel in January / 2015 and now in February / 2017, and worse, they want you to pay for the safe, they make you leave a deposit for towels for the pool, a single key per room.The drinks bottles are adorned, they only serve beers and a rum type, slow internet, in short I do not go to this hotel anymore.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurant (reservations required)
- Selected national rum cocktails, beer, & soft drinks (10:00- 2:00 am)
- Pedal boats
- Introductory scuba lesson in the pool
- Dance lessons
- Nightly entertainment
- 222 Rooms in 3 blocks of 2 storey buildings
- Buffet restaurant
- A la carte restaurant (International)
- Beach grill
- 3 Bars (lobby, pool, beach)
- Swimming pool
- Gym & sauna
- Diving centre (fee)
- Souvenir shop (fee)
- Pharmacy (fee)
- 2 Twin beds
- Bathroom with shower
- Satellite TV
- Safety deposit box
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera Rancho Luna, km 18, Cienfuegos 55100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.