Bravo Club Hotel Arenal
- What's Included
- All Inclusive Features
This hotel is realllllly meant for Italian people ! We were a group of 18 people for travel sales and we were not being invited to play in their pool games. It kinda sucked. Food ar breakfast was ok ! For lunch and supper it was good ! It's Cuba right... don't get too excited ! Rooms were very nice ! I had hot water and pressure in my shower which was rare I guess because I heard a lot of people saying they didn't have one or the other or both.Lobby bar was the best bar !! The beach is a public one.. so yeah, I thought it was ok but it certainly isn't the best beach I've seen ! When we were there, there was a lot of broken glass in the sand, so we had to be very careful ! The hotel was ok, but I wouldn't stay there again. It was ok for a 3 nights sleep but a week there ??? I'd get bored lolll ! If you're Italian and speak Italian, go there ! The staff won't leave you alone lol ! But they seemed nice !
Cons:-There is no hot water at all in the hotel. Be prepared for ice cold showers and lousy water pressure. -Beds are very firm and pillows are thin. -The room gets very humid - turn the a/c to really cold and this should fix the problem. -All of the entertainment is in italian. English is barely spoken. Service staff are friendly enough. Friendlier after tips. Pros:-Close to the city with nice beach access. Note - free bus shuttle only Thursdays - Sundays. Leaves hotel at 10.30 a.m. and from the city 4:30 p.m. Other days if you hang around the front entrance you'll probably be able to share a cab with others wanting to go into the city. Will cost you approx. 20CUC to the city and minimum 30CUC back to the hotel. - Food is good. Not great but sufficiently good. They cook their roast pork VERY well. Notes/Tips for staying at this hotel:- Lots of bugs that BITE. Bug spray doesn't really work so bring something to stop the itching. Bugs are tiny sand flies that you won't see till it's too late. - The hotel front desk will change your currency into CUC for you if lines at the official money changers at the airport/city are too long. You will pay a little more but that's the price of convenience. - Front desk sells postage stamps while on-site store sells postcards if you are so inclined to send mail. Hotel will also drop off the mail for you. - Front desk doesn't have maps of the city. You can get maps from the infortur (tourist information) location down the street from the Tropicoco hotel (about 15 mins walk from the hotel or you can tip the shuttle bus driver and ask him to stop while you run in).Final words:All in all enjoyed the week spent here. They could do a better job in fixing the hot water problems.
I am a Cuban traveling to Cuba from the U.S. I stayed at this hotel for 1 week in April 2016 with my family of 5. the best thing about this place is that it is only 25 minutes from Old Havana this makes it possible to get in some beach time while still being able to enjoy the city. Most of the resort staff is fantastic, the front desk, waiters, bartenders and chamber maids were very friendly and helpful, sadly I cant say the same for most of their animation staff. at times the animation staff completely ignored guests who were not Italian and at other times they were downright rude. unfortunately for us and something everyone should know is that this resort caters specifically to Italians traveling from Italy through a specific travel agency. what this means to everyone else is that unless you traveled through that Italian travel agency you most likely will receive substandard treatment. the daily and nightly entertainment were always only in Italian more bothersome was that the food at the buffet restaurant was only labeled in Italian so we sometimes had to guess at what we were eating, so if you have food allergies and don't speak Italian be careful. Personally I was surprised because in all the hotels I have stayed in Cuba the staff and entertainment and just about everything is purposely multilingual. the grounds are well maintained and the rooms are clean and fairly new. we did have a couple of times when our brand new sheets and towels had stains and smelled bad. the management at this hotel was virtually nonexistent several times I asked to speak to the manager but was always told that he was unavailable. I personally do not recommend this hotel unless you are staying for a very short time and don't plan on spending much time at the resort.
Great little hotel. Close enough to Havana to make going into the city for an afternoon or evening very easy to do. Nice almost private beach. Great pool area. It is a small resort, so there are not some of the services you might be used to if you stay in the big all inclusive resorts, but this place will not disappoint you if you want a small accessible spot to stay. It is clean, the staff are friendly and the food is okay.
This place is very well cared for. Kept very clean. Bed was a bit hard but the bedding and pillows were a good quality. Thick bathroom towels too. Wish they had screens on the windows so it could be kept open at night. The air conditioning works well but smells musty from the amount of moisture they have there. Maid service was outstanding. Oh, don't hold your breath waiting for hot water in the shower. Pool is lovely. Could turn down the blaring music a bit. Pool area is too small for that sound level. Just my opinion though. Beach is just fantastic. Long walk to the beach bar though, but their more than willing to give you 2-3 drinks at a time so you don't have to walk back all afternoon. Bartenders here are just so professional and friendly!Food is really very good. Pasta station is great. They roast something every night. The pork and turkey were just outstanding. Lots of Cuban specialties too. Serving staff is very attentive and so sweet. No need to bring any extra seasonings or hot sauce for food. Plenty of flavour to everything!The issues we had were with the the Italian staff being a little less accommodating for non-Italian guests. The entertainment staff want people to join in for activities but instructions are only given in Italian. Front desk has difficulty understanding questions. New Years was a bit funny. The Canadian guests had a good giggle over the the show being delivered, mainly, in Italian. We understood very little. A bit frustrating when we had to ask for party favours while, it seemed, all Italian guests were being given them freely. Despite the petty complaints I've listed here, I would highly recommend this place. Close to Havana. Wonderful staff. Great food. Wonderful pool and beach. Very safe environment. We will be returning in the future.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Snack bar
- Domestic drinks (24-hour)
- Daily activities
- Evening entertainment
- Disco (admission and drinks included)
- Non-motorized water sports (Selected)
- Dancing lessons
- Beach volleyball
- Service of a representative at destination
- 149 rooms
- 1 Buffet & Snack bar
- 1 a la carte restaurant for dinner service (extra charge and reservations required)
- 4 Bars
- 1 Pool
- Tennis courts
- Fitness center
- Spa (fee)
- Motorized water sports (fee)
- Medical services (fee)
- Laundry services (fee)
- Internet access (fee)
- Currency exchange
- 1 king or 1 double or 2 Twin Beds
- Satellite TV
- Hair dryer
- In room safe
- Bathroom with shower only
- Balcony or terrace
- Max occupancy 3 adults or 2 adults and 2 children
Resort Location Map
Bravo Club Hotel ArenalHavana,Cuba
- Hotel Contacts
- Extra Info
Playa Santa Maria del Mar, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.