Bravo Club Hotel Arenal
- What's Included
- All Inclusive Features
This hotel is in need of major updating. The rooms have to usual mouldy smell but unfortunately so did the sheets and pillows. One out of 4 lamps worked. Majority of the staff were very unfriendly. We've need met so many rude Europeans. Lots of Italians that seem to think they own the place. Food was awful but we knew that Cuba wasn't known for their food. I can not say anything good about our stay here except thank God we only had to stay there 3 nights before having to spend another 5 nights at another hotel not much better. The beach was nice, we walked along the beach to a small town named Guanabo. We stopped at a bar named Playazul where two locals working together stole a substantial amount of money. Fortunately the local police were able to apprehend them quickly but we spent several hours at the local station. We didn't get the money back of course but they're in jail, one of them for a really long time. Play it safe and stay away even tho it looks inviting. Unfortunately we will never return or recommend Cuba to anyone from our experiences.
We were a party of 8, and all very much enjoyed ourselves. Of our group, 6 of the 8, are experienced Cuba travellers, so we know what to expect. This hotel by Cuban standards, very much met our expectations and in many ways surpassed it, based on its price and star rating. My review/thoughts on the Bravo Club Hotel Arenal:-small All inclusive resort 4* (149 rooms) located about 24km from Havana, carried by Transat tours in Canada. -Transat flies into Varadero, so there is a 1 1/2 hr bus ride to the resort- there are 3 buildings with the guest rooms, some have no walk out patio or balcony, some have patio, some have French balconies. To upgrade from basic room to walk out patio when at the resort was 20 CUC per night. All rooms have safe, TV, shower, AC etc. --You get 1 large bottle of water in your room, after that you have to buy water at the shop but it is cheap, 1 CUC for 1.5 litres-we all were able to do a late check out and keep our rooms until 6pm for 20 CUC per room-there is one main buffet restaurant and the 24 hr snack bar at the pool. There are no a la cartes, but you are an easy cab ride or 15-20 min walk to many restaurants in nearby town of Guanabo-there is the 24 hr pool bar, lobby bar and small beach bar located just up from the beach-the resort is located on the beach. It is a natural beach, attended by hotel staff, with ample beach chairs and umbrellas. There is one large pool located centre resort-there is WIFI in the lobby (must buy time, 2 CUC per hour), small store-evening entertainment with musicians, dancers, etc- there is the entertainment/animation club for the daytime, as well as a kids club-probably 60-70% of guests are Italian, the rest Canadian or other nationality-staff speak reasonable English, are very friendly and helpful-Phillipe the Transat rep is excellent-the food was some of the best we have experienced on resorts in Cuba-the rooms are in good repair, just let the water run in the shower for about 10 min to get hot water-towels (both in room and for the pool/beach) were not a problem, always available and of good quality, not thread bare like on many Cuban resorts-the entire resort is very compact, in very good repair, would be fairly easy for someone with mobility issues to navigate-the majority of guests staying here choose it for the easy access to Havana, as there is a free shuttle Thurs to Sun (must be booked with front desk) or it is 15-20 CUC for a taxi for 4 people (one way)- even though we were quite familiar with Havana, as we stayed there a full week in 2011, we took the Havana city tour and it was excellent. As well we went to the Tropicana Cabaret (buy the second best seat option, 85 CUC per person, as it actually the best seats), and the Vinales Valley day trip. All were very worth it.- you can exchange your money at the front desk and book tours and taxis right from the resort-Overall.....if you want a solid resort (by Cuban standards) that gives you the beach and AI option and also easy access to Havana, I can HIGHLY recommend this resort. If you are looking for something that is big, flashy, loud and full of parties, this resort will be too quiet for you.
This hotel was good for its location to Havana which we enjoyed immensely. The beds are hard like most of the beds in cuba. The beach was excellent. Staff was not very friendly over all and the service was definitely geared to the Italians. The food was very bland with very poor English servers. I will probably not go again myself but if you are interested in Havana it is a good hotel out of the hustle of the city at night.
Arenal was a great hotel, but Poor Management has destroyed the content o and service to the clients. Rooms are stil nice, but smell of humidity, no fumigation what so ever, mosquito bites , no hot water. no animation , only stupid one in Italian, no enough transport to Havana, Bars luck of everything from glases to lemons, no international drinks, Food is the worse ever, even Tropicoco has better food, Avoid this hote until a new manager with his combo will be replaced to SAVE this wonderful looking place which is dying slowly. Travel in Feb 2017
Is rated at 4 stars and probably for Cuba is really a 4 star hotel...they tried a lot but we need to give them more time...the location was nice in the middle of a park...the lobby and the pool was ok...the room was big, they tried to keep it clean but didn't managed to eliminate the humid smell...hot water only in the evening and sometimes during mornings. The package was All Inclusive and the food and drinks were included and good...especially the cocktails. Expect to eat and drink only local products but remember the rum,music and tobacco...they are the best in the world. The staff was very friendly and kind but not all of them are speaking English. FORGET INTERNET- you can buy a prepaid card but we were not able to connect all the time and the internet speed is awful.The hotel is located at 20-25 Km from Havana and they have a free shuttle bus but only in week-ends and you need reservation.You can call for a cab from the reception and a one way it costs around 20-25 CUC...depends on the driver and probably how nice is his old car.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Snack bar
- Domestic drinks (24-hour)
- Daily activities
- Evening entertainment
- Disco (admission and drinks included)
- Non-motorized water sports (Selected)
- Dancing lessons
- Beach volleyball
- Service of a representative at destination
- 149 rooms
- 1 Buffet & Snack bar
- 1 a la carte restaurant for dinner service (extra charge and reservations required)
- 4 Bars
- 1 Pool
- Tennis courts
- Fitness center
- Spa (fee)
- Motorized water sports (fee)
- Medical services (fee)
- Laundry services (fee)
- Internet access (fee)
- Currency exchange
- 1 king or 1 double or 2 Twin Beds
- Satellite TV
- Hair dryer
- In room safe
- Bathroom with shower only
- Balcony or terrace
- Max occupancy 3 adults or 2 adults and 2 children
Resort Location Map
Bravo Club Hotel ArenalHavana,Cuba
- Hotel Contacts
- Extra Info
Playa Santa Maria del Mar, Havana Cuba
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