- What's Included
- All Inclusive Features
Our OpinionCondo style resort with the convenience of kitchen facilities but it's far from the tourist areas. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
Not nice at all. This is definitely not a 4 star hotel. They charge you for everything.There was no hot water, nit remote control, only 2 channels on the tv, and you have to pay to use the pool and all the facilities!Keep in mind that you have to pay around 15 usd each time you want to go to the city center (15 + 15 for a round trip!).
We went as a HUGE group for the CONPEHT convention that took place in La Havana. When we get there it was a big line waiting for rooms. Some of us went to the tower and some went to the Bungalows, which I think is not fair since we all paid the same. Service at Front Desk was average, Food & Beverage was ok. Our room did not had hot or at least warm water for more than half stay. When I called, they didn't care, never apologize or compensate. Our housekeeper always did her best, and the people at breakfast was so kind. I know that Cuba is a brand-new market, so I wish you all the best, I will be back soon, maybe. I like the new trend of answer Trip Advisor, since I think it's a good strategy to keep your guests heart beat. Wish you all the best, from Puerto Rico!
We pre-booked and paid in advance for an overnight excursion from Royalton in Varadero to Havana through Sunwing. We paid $600 for the drive/tour guide(2 days) Tropicana Show, meals and THIS hotel.What a nightmare. When we arrived (in one of the bungalows) there was a terrible damp smell and little tiny bugs crawling out of the sink tap. The toilet never stopped running. Thank goodness no nasty bugs (roaches). There was great hot water, which is why I gave this 1 star. There was no blow dryer. I phoned front desk twice requesting one (we were going out to Tropicana show) but it never arrived. The beds were from the 1970s. Soft mattresses and a wicker bed frame that looked like something from the 'Love Boat'. Breakfast inedible. I had one piece of toast. Everything horrible, overcooked eggs. Even the fruit was tough.DO NOT STAY HERE and DO NOT PRE BOOK with Sunwing for an overnight excursion or they might put you up here. I currently have a complaint with them, but it takes 6-8 weeks for a response. If I do not receive some sort of compensation for this dump, I will never book with Sunwing again!!Sorry to the people who run this place, but I think it needs to be shut down and renovated.
We stayed here for a long weekend and couldn't wait to check out. The hotel is extremely run down, dirty and unkept. We had no hot water and barely any water pressure. Our beds were clean and comfortable but that's about it. Breakfast was included but it was terrible. The dining area was dirty, from the floors to the linens to the cutlery. The pool area was ok, but we didn't go inside the pool at all. There's a whole other section with bungalows on the opposite side of the main hotel. They looked much nicer on the outside, but not sure what they look like inside. The Comodoro is a 15-20 minute cab ride from Havana. Stay in or closer to city center. The staff was very nice. In general, the Cubans are very kind and friendly. We were able to exchange money in the hotel. There is also a cigar shop in the lobby. We booked a show in the Hotel National from the concierge in the Comodoro for 35 CUC. We also took a tour of Havana which was great, and we were picked up from our hotel.With some effort this hotel does have the potential for improvement, but I don't see it happening any time soon.
We really didn't expect much from this hotel. It was listed as a 4 star and we got a really good rate. The hotel was much more than I expected. This hotel sits on the ocean so you can get a ocean view room. My room was on the ocean but I didn't have a balcony just s small window. Some of my friends had a balcony. My particular room smelled of mold. The room was quite big and spacious. I thought it was due to the age of the hotel. The hotel needed a lot of minor renovations. The lobby area was beautiful and inviting. They had a couple of restaurants that served delicious food. The bar area had live entertainment every night that sounded wonderful! The pool area had 3 different pools and several beds you lie on. Very pretty pool area. Overall I enjoyed my stay and definitely would stay again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Continental breakfast
- Scheduled free shuttle service to / from Historical Havana (upon availability)
- Non motorized water sports
- Introductory scuba lesson in pool
- Daily Activities
- Nightly Entertainment
- 96 rooms and 163 bungalows
- 2 a la carte & 1 Buffet restaurant
- Snack bar
- 2 bars
- Sauna (fee)
- Medical service (fee)
- Tour desk
- Internet facilities (fee)
- Non motorized watersports
- 2 twin beds
- Hair dryer
- Satellite TV
- Safety Deposit Box ($)
- Mini bar ($)
- Balcony or Terrace
- Max occ.2
- Separate living room
- Bathroom with Shower only
- Kitchenette with complete kitchen amenities
Resort Location Map
- Hotel Contacts
- Extra Info
3rd Avenue and 84th street Miramar District, Havana, Cuba, Havana 21016 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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